Samsung ML-2165 User Manual
Hide thumbs Also See for ML-2165:
Table of Contents

Advertisement

User's Guide
User's Guide
ML-216x Series
ML-216xW Series
BASIC
BASIC
This guide provides information concerning installation, basic operation and
troubleshooting on windows.
ADVANCED
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
Some features may not be available depending on models or countries.

Advertisement

Chapters

Table of Contents
loading

Summary of Contents for Samsung ML-2165

  • Page 1 User’s Guide User’s Guide ML-216x Series ML-216xW Series BASIC BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
  • Page 2: Table Of Contents

    BASIC Available supplies 1. Introduction Available maintenance parts Storing the toner cartridge Key benefits Redistributing toner Features by models Replacing the toner cartridge Useful to know Cleaning the machine About this user’s guide Tips for moving & storing your machine Safety information Machine overview 4.
  • Page 3: Introduction

    1. Introduction This chapter provides information you need to know before using the machine. • Key benefits • Features by models • Useful to know • About this user’s guide • Safety information • Machine overview • Control panel overview •...
  • Page 4: Key Benefits

    • To save paper, you can print multiple pages on a single sheet of paper (see "Using advanced print features" on page 141). • Samsung Easy Printer Manager and Samsung Printer Status (or Smart Panel) are a program that monitors and informs you of the machine’s status and •...
  • Page 5 Key benefits Wide range of functionality and application support • Using the USB cable or a network cable - You can connect and set various wireless network settings using a USB cable or a network cable. • Using the Wi-Fi Direct - You can conveniently print from your mobile device using the Wi-Fi or Wi- Fi Direct feature.
  • Page 6: Features By Models

    PCL printer driver ● ● SPL printer driver PS printer driver ● ● XPS printer driver ● ● Samsung Easy Printer Manager ● SyncThru™ Web Service a. For XPS driver, it is only supported for windows through the Samsung website (www.samsung.com)
  • Page 7 Features by models Variety feature Features ML-216x Series ML-216xW Series ● ● Hi-Speed USB 2.0 Network Interface Ethernet 10/100 Base TX wired LAN ● Network Interface 802.11b/g/n wireless LAN ● IPv6 ● ● Eco printing(Easy Eco Driver) ● Wi-Fi Protected Setup™ (WPS) ●...
  • Page 8: Useful To Know

    •Replace the toner cartridge. Where can I purchase accessories or supplies? The machine does not print. •Inquire at a Samsung distributor or your retailer. •Visit www.samsung.com/supplies. Select your country/region to view product service information. •Open the print queue list and remove the document from the list (see "Canceling a print job"...
  • Page 9: About This User's Guide

    About this user’s guide This user's guide provides information for your basic understanding of the General icons machine as well as detailed steps to explain machine usage. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting Icon Text Description...
  • Page 10: Safety Information

    Safety information These warnings and precautions are included to prevent injury to you and Operating environment others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.
  • Page 11 Safety information Caution Operating method During an electrical storm or for a period of non-operation, Caution remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing.
  • Page 12 Safety information Do not allow too many papers to stack up in the paper output tray. Caution It can damage the machine. Do not block or push objects into the ventilation opening. Before moving the machine, turn the power off and disconnect all cords.
  • Page 13 Safety information Use the power cord supplied with your machine for safe Maintenance / Checking operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110 V machine, then the gauge should be 16 AWG or larger.
  • Page 14 When storing supplies such as toner cartridges, keep them away fire or electric shock. from children. • The machine should only be repaired by a Samsung service Toner dust can be dangerous if inhaled or ingested. technician. To clean and operate the machine, strictly follow the user's guide When changing the toner cartridge or removing jammed paper, be careful not to let toner dust touch your body or clothes.
  • Page 15: Machine Overview

    Machine overview Accessories Power cord Quick installation guide Output stacker Software CD Misc. accessories a. Refer to the Quick Install Guide to attach the output stacker to the machine. b. The software CD contains the printer drivers and software applications. c.
  • Page 16 Machine overview Front view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 6). Control panel Tray Output support Toner cartridge...
  • Page 17 Machine overview Rear view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 6). USB port Power receptacle 1.
  • Page 18: Control Panel Overview

    Control panel overview Configures the wireless network connection easily without a This control panel may differ from your machine depending on its model. computer (see "Wireless network setup" on page 104). There are various types of control panels. • Configuration sheet - Press and hold this button for about 10 seconds until the green LED blinks slowly, and release.
  • Page 19 Control panel overview • Prints the screen You can turn the power off or wake the machine up from the sleep mode with this button. - Press this button and the green LED will start blinking. If you (Power) want to print only the active screen, release the button when the green LED stops blinking.
  • Page 20: Turning On The Machine

    Turning on the machine Connect the machine to the electricity supply first. press (power) on the control panel. If you want to turn the power off, press (power) on the control panel. 1. Introduction...
  • Page 21: Installing The Driver Locally

    Installing the driver locally A locally connected machine is a machine directly attached to your computer Select Install Now. using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see Advanced Guide).
  • Page 22: Reinstalling The Driver

    Windows Make sure that the machine is connected to your computer and powered on. From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstall. Follow the instructions in the installation window.
  • Page 23: Learning The Basic Usage

    2. Learning the Basic Usage After installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would like to set or change values. This chapter provides information about the overall menu structure and the basic setup options.
  • Page 24: Printing A Demo Page

    Print a demo page to make sure that the machine is operating correctly (Windows only). To print a demo page: • Open the Printing Preferences (see "Opening printing preferences" on page 35) > Samsung tab > Demo page 2. Learning the Basic Usage...
  • Page 25: Media And Tray

    • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements. • Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine.
  • Page 26 Media and tray Place the paper with the side you want to print facing up and Loading paper in the tray open the output tray. Open the tray. Then, adjust the tray size to the media size you are loading (see "Tray overview"...
  • Page 27 Media and tray Squeeze the paper width guide and slide it to the edge of the paper stack without causing it to bend. The settings made from the machine driver override the settings on the control panel. a To print in application, open an application and start the print menu. b Open Printing Preferences (see "Opening printing preferences"...
  • Page 28 Media and tray • When printing on special media, you must follow the loading guidelines (see "Printing on special media" on page 28). Manual feeding in the tray • When the machine is in a power save mode, the machine does not feed paper from the manual feeder.
  • Page 29 Media and tray The media types are shown in the Printing Preferences. To get the higest Types Tray printing quality, select the proper media type from the Printing Preferences window > Paper tab > Paper Type (see "Opening printing preferences" on page ●...
  • Page 30 Media and tray To print an envelope, place it as shown in the following figure. • Do not use stamped envelopes. • Do not use envelopes with clasps, snaps, windows, coated lining, self- adhesive seals, or other synthetic materials. • Do not use damaged or poorly made envelopes.
  • Page 31 Media and tray Labels -Condition: Do not use labels with wrinkles, bubbles, or other indications of separation. To avoid damaging the machine, use only labels designed for use in laser • Make sure that there is no exposed adhesive material between labels. printers.
  • Page 32: Preprinted Paper

    Media and tray Card stock/ Custom-sized paper Preprinted paper When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed. •...
  • Page 33 Media and tray Setting the paper size and type After loading paper in the paper tray, set the paper size and type. Open the Printing Preferences (see "Opening printing preferences" on page 35) and set the paper size and type in the Paper tab. If you want to use special-sized paper such as billing paper, select Custom in the Paper tab in the Printing Preferences (see "Opening printing preferences"...
  • Page 34: Basic Printing

    Basic printing Select your machine from the Select Printer list. For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 141). Printing If you are a Macintosh or Linux user, refer to the "Macintosh printing" on page 151 or "Linux printing"...
  • Page 35 You can check the machine's current status using the Printer Status button (see "Using Samsung Printer Status" on page 167). Open the document you want to print. Select Print from the file menu.
  • Page 36: Using A Favorite Setting

    Presets you made. To use a saved setting, select it from the Presets drop- down list. The machine is now set to print according to the settings you Samsung tab, allows you to save the current preferences for future use. have selected. To delete saved settings, select it from the Presets drop-...
  • Page 37: Maintenance

    3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine. • Ordering supplies and accessories • Available supplies • Available maintenance parts • Storing the toner cartridge • Redistributing toner • Replacing the toner cartridge •...
  • Page 38: Ordering Supplies And Accessories

    Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine.
  • Page 39: Available Supplies

    Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s warranty.
  • Page 40: Available Maintenance Parts

    Available maintenance parts To purchase maintenance parts, contact the source where you bought the machine. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its “Average yield”.
  • Page 41: Storing The Toner Cartridge

    Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature and humidity. Samsung suggests users follow these recommendations to ensure optimal performance, highest quality, and longest life from your new Samsung toner cartridge. Store this cartridge in the same environment in which the printer will be used. This should be in controlled temperature and humidity conditions. The toner cartridge should remain in its original and unopened package until installation –...
  • Page 42 Toner cartridge usage Samsung Electronics does not recommend or approve the use of non-Samsung brand toner cartridges in your printer including generic, store brand, refilled, or remanufactured toner cartridges.
  • Page 43: Redistributing Toner

    Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. • The Toner LED blinks orange. If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner.
  • Page 44: Replacing The Toner Cartridge

    Replacing the toner cartridge • Before opening the top cover, close the output support first. • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge. •...
  • Page 45 Replacing the toner cartridge When a toner cartridge has reached the end of life, the machine will stop printing. 3. Maintenance...
  • Page 46: Cleaning The Machine

    Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
  • Page 47 Cleaning the machine • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. • Before opening the top cover, close the output support first. 3.
  • Page 48 Cleaning the machine Cleaning the pickup roller • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. 3. Maintenance...
  • Page 49: Tips For Moving & Storing Your Machine

    Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. •...
  • Page 50: Troubleshooting

    4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams • Clearing paper jams • Understanding the status LED This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error.
  • Page 51: Tips For Avoiding Paper Jams

    Tips for avoiding paper jams By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 25). •...
  • Page 52: Clearing Paper Jams

    Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. In tray 4. Troubleshooting...
  • Page 53 Clearing paper jams Inside the machine • The fuser area is hot. Take care when removing paper from the machine. • Before opening the top cover, close the output support first. 4. Troubleshooting...
  • Page 54 Clearing paper jams If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting...
  • Page 55: Understanding The Status Led

    • To resolve the error, look at the error message and its instructions from the troubleshooting part. • You can also resolve the error with the guidelines from the Samsung Printer Status window or Smart Panel program window. • If the problem persists, call a service representative.
  • Page 56: Status Led

    Understanding the status LED Status LED Status Description The machine is off-line or save mode. • When the backlight slowly blinks, the machine is receiving data from the computer. Blinking • When the backlight blinks rapidly, the machine is printing data. Green The machine is on-line and can be used.
  • Page 57: Toner Led/ Wps Led

    Understanding the status LED Toner LED/ WPS LED Status Description Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for Blinking replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page 43).
  • Page 58: Appendix

    5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications • Regulatory information • Copyright...
  • Page 59: Specifications

    Specifications General specifications The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Items Description Dimension Width x Length x Height 332 x 215 x 178 mm (13.07 x 8.46 x 7.01 inches)
  • Page 60 Specifications Items Description Average operating mode Less than 310W Power consumption Ready mode Less than 30 W Power save mode Less than 0.9 W (ML-216x Series), Less than 1.2 W (ML-216xW Series) Power off mode Less than 0.45 W (0.1 W T77H262 / SPW-B4319S Module Wireless...
  • Page 61 Specifications Print media specifications Print media weight/Capacity Type Size Dimensions Tray Manual feeding in tray Letter 216 x 279 mm (8.5 x 11 inches) 71 to 85 g/m (19 to 23 lbs 71 to 85 g/m (19 to 23 lbs bond) bond) •...
  • Page 62 Specifications Print media weight/Capacity Type Size Dimensions Tray Manual feeding in tray Refer to the Plain paper section 86 to 120 g/m (23 to 32 lbs 86 to 120 g/m (23 to 32 lbs bond) bond) Refer to the Plain •...
  • Page 63 Specifications Print media weight/Capacity Type Size Dimensions Tray Manual feeding in tray Letter, Legal, Oficio, Refer to the Plain paper section 120 to 150 g/m (32 to 40 lbs 120 to 150 g/m (32 to 40 lbs bond) US Folio, A4, JIS B5, bond) •...
  • Page 64 Specifications System requirements Microsoft® Windows® Requirement (recommended) Operating system free HDD space Windows® 2000 Intel® Pentium® II 400 MHz (Pentium III 933 MHz) 64 MB (128 MB) 600 MB Windows® XP Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB Windows Server®...
  • Page 65 Specifications • Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. • For Windows 2000, Services Pack 4 or higher is required. Macintosh Requirements (Recommended) Operating system...
  • Page 66 Specifications Linux Items Requirements Fedora 5~13 (32/ 64 bit) OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit) SuSE 10.1 (32 bit) Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04 (32/64 bit) Operating system Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit) Debian 4.0, 5.0 (32/64 bit) Redhat®...
  • Page 67 Specifications Network environment Network and wireless models only (see "Features by models" on page 6). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine.
  • Page 68: Regulatory Information

    Regulatory information This machine is designed for a normal work environment and certified with When using this product, these basic safety precautions should always be several regulatory statements. followed to reduce risk of fire, electric shock, and injury to persons: Laser safety statement The printer is certified in the U.S.
  • Page 69 Regulatory information Power saver China only This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an extended period of time, power consumption is automatically lowered. ENERGY STAR and the ENERGY STAR mark are registered U.S.
  • Page 70 Correct disposal of this product (Waste electrical & electronic equipment) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website:www.samsung.com/recyclingdirect Or call, (877) 278 - 0799 (Applicable in the european union and other...
  • Page 71: Canadian Radio Interference Regulations

    Regulatory information This equipment has been tested and found to comply with the limits for a Class Canadian radio interference regulations B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential This digital apparatus does not exceed the Class B limits for radio noise installation.
  • Page 72 Regulatory information The FCC has set a general guideline of 20 cm (8 inches) separation between the FCC statement for wireless LAN use: device and the body, for use of a wireless device near the body (this does not include extremities). This device should be used more than 20 cm (8 inches) from the body when wireless devices are on.
  • Page 73 Regulatory information Turkey only If you cut off the moulded plug, get rid of it straight away. You cannot rewire the plug and you may receive an electric shock if you plug it into a socket. Important warning: You must earth this machine. Replacing the fitted plug (for UK only) The wires in the mains lead have the following color code: •...
  • Page 74 Low Voltage Directive (2006/95/EC), EMC countries: Directive (2004/108/EC). In the event of problems, you should contact the Euro QA Lab of Samsung • Hereby, Samsung Electronics, declares that this [ML-216xW Electronics Co., Ltd. in the first instance.
  • Page 75 Regulatory information European radio approval information (for products No limitations at this time fitted with EU-approved radio devices) Low power, Radio LAN type devices (radio frequency (RF) wireless Regulatory compliance statements communication devices), operating in the 2.4 GHz/5 GHz band, may be present (embedded) in your printer system which is intended for home or office use.
  • Page 76 Regulatory information As a general guideline, a separation of 20 cm (8 inches) between the wireless If your system came equipped with an internal embedded wireless device and the body, for use of a wireless device near the body (this does not device, do not operate the wireless device unless all covers and shields are in place and the system is fully assembled.
  • Page 77 Regulatory information China only 5. Appendix...
  • Page 78: Copyright

    This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.
  • Page 79 User’s Guide User’s Guide ML-216x Series ML-216xW Series ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows.
  • Page 80 Easy Eco Driver Useful network programs Understanding Easy Capture Manager Wired network setup Using SyncThru™ Web Service Installing driver over the network Using Samsung Easy Printer Manager IPv6 configuration Using Samsung Printer Status Wireless network setup Using Smart Panel Samsung MobilePrint Using the Linux Unified Driver Configurator 3.
  • Page 81 ADVANCED Printing quality problems Operating system problems...
  • Page 82: Software Installation

    1. Software installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see Installing driver over the network93).
  • Page 83: Installation For Macintosh

    •For Mac OS X 10.5-10.7, click Default and find the USB connection. Read the license agreement and click Continue. For Mac OS X 10.4, if Auto Select does not work properly, select Samsung Click Agree to agree to the license agreement.
  • Page 84: Reinstallation For Macintosh

    Reinstallation for Macintosh If the printer driver does not work properly, uninstall the driver and reinstall it. Make sure that the machine is connected to your computer and powered on. Insert the supplied software CD into your CD-ROM drive. Double-click the CD-ROM icon that appears on your Macintosh desktop. Double-click the MAC_Installer folder >...
  • Page 85: Installation For Linux

    Installation for Linux You need to download Linux software packages from the Samsung website to The installation program added the Unified Driver Configurator desktop icon install the printer software (http://www.samsung.com > find your product > and the Unified Driver group to the system menu for your convenience. If you Support or Downloads).
  • Page 86 You must log in as a super user (root) to install the machine software. If you are not a super user, ask your system administrator. From the Samsung website, download the Printer Settings Utility package to your computer. Right-click the Printer Settings Utility package and extract the package.
  • Page 87: Reinstallation For Linux

    You must log in as a super user (root) to uninstall the printer driver. If you are not a super user, ask your system administrator. Click the icon at the bottom of the desktop. When the Terminal screen appears, type in the following. [root@localhost root]#cd /opt/Samsung/mfp/uninstall/ [root@localhost uninstall]#./uninstall.sh Click Uninstall. Click Next.
  • Page 88: Using A Network-Connected Machine

    • Useful network programs • Wired network setup • Installing driver over the network • IPv6 configuration • Wireless network setup • Samsung MobilePrint Supported optional devices and features may differ according to your model (see "Features by models" on page 6).
  • Page 89: Useful Network Programs

    Useful network programs There are several programs available to setup the network settings easily in a SyncThru™ Web Admin Service network environment. For the network administrator especially, managing several machines on the network is possible. Web-based machine management solution for network administrators. SyncThru™...
  • Page 90: Wired Network Setup

    Wired network setup You must set up the network protocols on your machine to use it on your • The machine without the (Cancel or Stop/Clear) button: Press the network. (WPS) button formore than ten seconds on the control panel. You can use network after connecting network cable to a corresponding port on Using this Network Configuration Report, you can find your machine’s MAC your machine.
  • Page 91 Turn on the machine. Click Apply, and then click OK. The machine will automatically print the Network Configuration Report. Confirm that all the settings are From the Windows Start menu, select All Programs > Samsung correct. Printers > SetIP > SetIP.
  • Page 92 IPv4 configuation using SetIP (Linux) Before using the SetIP program, disable the computer firewall from System Preferences or Administrator. The following instructions may vary from your model or operating systems. Open /opt/Samsung/mfp/share/utils/. Double-click the SetIPApplet.html file. 2. Using a network-connected machine...
  • Page 93: Installing Driver Over The Network

    Installing driver over the network Select Install Now. • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view" on page 17). • Some features and optional goods may not be available depending on model or country (see "Features by models"...
  • Page 94 Installing driver over the network If your machine is not found on the network or locally, an error message Following command-line are effective and operated when command is appears. Select the option you want and click Next. used with /s or /S. But /h, /H or /? are exceptional commands that can be operated solely.
  • Page 95 Installing driver over the network Command- line Definition Description Command- line Definition Description /a”<dest_path>” or Specifies destination path Since machine drivers /nd or Commands not to set the It indicates installed machine for installation. should be installed on the OS installed driver as a driver will not be the default /A”<dest_path>”...
  • Page 96 Installing driver over the network Command- line Definition Description Macintosh /d or Uninstalls all device This command will remove drivers and applications all installed device drivers Make sure that the machine is connected to your network and powered from your system. and application software from your system.
  • Page 97 If you click Customize, you can choose individual components to install. For Mac OS X 10.4, if Auto Select does not work properly, select Samsung Enter the password and click OK. in Print Using and your machine name in Model.
  • Page 98: Install The Linux Driver And Add Network Printer

    Also, your machine’s IP address should have been set. Click Add Printer. Download the Unified Linux Driver package from the Samsung website. The Add printer wizard window opens. Click Next. Extract the UnifiedLinuxDriver.tar.gz file and open the new directory.
  • Page 99 You can download the UNIX printer driver “./install” package from the Samsung website (www.samsung.com > find your product > install is the installer script file which is used to install or uninstall the Support or Downloads).
  • Page 100: Uninstalling The Printer Driver Package

    Installing driver over the network Uninstalling the printer driver package Specify any printer description in the Description field. This is optional. Specify the printer location in the Location field. The utility should be used to delete the printer installed in the system. Type the IP address or DNS name of the printer in the Device textbox for a Run “uninstallprinter”...
  • Page 101: Ipv6 Configuration

    IPv6 configuration The Add Printer Wizard window appears. Follow the instructions in the IPv6 is supported properly only in Windows Vista or higher. window. If the machine does not work in the network environment, activate IPv6. If the IPv6 network seems to not be working, set all the network setting to Refer to the next section followed by.
  • Page 102: Setting Ipv6 Addresses

    IPv6 configuration Setting IPv6 addresses From the SyncThru™ Web Service The machine supports the following IPv6 addresses for network printing and managements. For models that do not have the display screen on the control panel, you • Link-local Address: Self-configured local IPv6 address (Address starts with need to access SyncThru™...
  • Page 103 IPv6 configuration Enter the rest of the address (e.g.,:3FFE:10:88:194::AAAA. “A” is the hexadecimal 0 through 9, A through F). Choose the DHCPv6 configuration. Click the Apply button. Using SyncThru™ Web Service Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL.
  • Page 104: Wireless Network Setup

    Wireless network setup Wireless network name and network key • Make sure your machine supports wireless networking. Wireless networking may not be available depending on the model (see "Features Wireless networks require higher security, so when an access point is first set up, by models"...
  • Page 105 Wireless network setup Introducing wireless set up methods You can set wireless settings either from the machine or the computer. Choose the setting method from the below table. Some wireless network installation types may not be available depending on the model or country. Set up method Connecting method Description &...
  • Page 106 Wireless network setup Set up method Connecting method Description & Reference Access point via USB cable (recommended) • Windows user, see "Access point via USB cable" on page 111. • Macintosh user, see "Access point via USB cable" on page 120. From the computer Access point via WPS button (without a USB cable •...
  • Page 107: Choosing Your Type

    Wireless network setup Choosing your type Using the WPS button There are two methods available to connect your machine to a wireless network If your machine and an access point (or wireless router) support Wi-Fi Protected using the (WPS) button on the control panel. Setup™...
  • Page 108 Wireless network setup Machines with a display screen Connecting in PIN mode Press and hold the (WPS) button on the control panel for more than Connecting in PBC mode 2 seconds. The eight-digit PIN appears on the display. Press and hold the (WPS) button on the control panel for more than 2 seconds.
  • Page 109 Wireless network setup Machines without a display screen Connecting in PIN mode The network configuration report, including PIN, must be printed (see Connecting in PBC mode "Printing a network configuration report" on page 90). In ready mode, Press the (Cancel or Stop/Clear) button for more than Press and hold the (WPS) button on the control panel for about 2 - 4 five seconds on the control panel.
  • Page 110: Re-Connecting To A Network

    Wireless network setup Re-connecting to a network Disconnecting from a network When the wireless function is off, the machine automatically tries to re-connect To disconnect the wireless network connection, press the (WPS) button on to the access point (or wireless router) with the previously used wireless the control panel for more than two seconds.
  • Page 111 The software searches the wireless network. program without the CD. From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Wireless If the software has failed to search the network, check if the USB cable is Setting Program.
  • Page 112 Wireless network setup Select the method to use from the wireless set up method window. • If wireless network set up has been set before, the Wireless Network Setting Information window appears. If you want to reset the wireless settings, check the check box and click Next.
  • Page 113 Wireless network setup If you cannot find the network name you want to choose, or if you want to The wireless network security window appears when the access point has set the wireless configuration manually, click Advanced Setting. security settings. •...
  • Page 114 • Wi-Fi Direct option appears on the screen only if your printer supports -Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.) this feature. -Gateway: 169.254.133.1 • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager (see "Setting up Wi-Fi Direct" on page 131). 2. Using a network-connected machine...
  • Page 115 Wireless network setup • Network Name(SSID): The default Network Name is the model name Access point via WPS button (without a USB cable and the maximum length is 22 characters (not including "Direct-xx-"). connection) • Network Key is the numeric string, and the size is 8 ~ 64 characters. For models that have a WPS button, you can set the wireless network using the WPS button (without a USB connection) and access point (or a router) WPS button.
  • Page 116 Wireless network setup Select Using the WPS button and click Next. Follow the instructions on the window to set up the wireless network. •For models with a display screen, follow the steps below. a Press and hold the (WPS) button on the control panel for about 2-4 seconds.
  • Page 117 Wireless network setup -SSID Type: After completing the wireless network connection After the installation is finished, a window asking you to print a test page process, the AP’s SSID information appears on the display. appears. If you want to print a test page, click Print a test page. Otherwise, just click Next and go to step 14.
  • Page 118 • WEP (Wired Equivalent Privacy) is a security protocol preventing If you want to use the Samsung default ad hoc setting, select the last unauthorized access to your wireless network. WEP encrypts the data wireless network on the list, Network Name(SSID) is Portthru and portion of each packet exchanged on a wireless network using a 64-bit Signal is Printer Self Network.
  • Page 119 Wireless network setup The Wireless Network Setting Complete window appears. Click Next. Before entering the IP address for the machine, you must know the When the wireless network settings are completed, disconnect the USB computer’s network configuration information. If the computer’s network cable between the computer and machine.
  • Page 120: Items To Prepare

    Wireless network setup If you want to register your machine with the Samusng web site and Double-click the MAC_Installer folder > Installer OS X icon. receive useful information, click On-line Registration. If not, click Click Continue. Finish. Read the license agreement and click Continue. Setup using Macintosh Click Agree to agree to the license agreement.
  • Page 121 Wireless network setup Select the method to use from the wireless set up method window. • If wireless network setting has been set before, Wireless Network Setting Information window appears. If you want to reset the wireless settings, check the check box and click Next.
  • Page 122 Wireless network setup • Authentication: Select an authentication type. The wireless network security window appears when the access point has security enabled. Open System: Authentication is not used, and encryption may or may not be used, depending on the need for data security. The wireless network security window appears.
  • Page 123 -IP address: 169.254.133.43 this feature. -Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.) • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager -Gateway: 169.254.133.1 (see "Setting up Wi-Fi Direct" on page 131). 2. Using a network-connected machine...
  • Page 124 Wireless network setup • Network Name(SSID): The default Network Name is the model name • Software CD that was provided with your machine and the maximum length is 22 characters (not including "Direct-xx-"). • A machine installed with a wireless network interface •...
  • Page 125 Wireless network setup Select Using the WPS button and click Next. Follow the instructions in the window to set up the wireless network. •For models with a display screen, follow the steps below: a Press and hold the (WPS) button on the control panel for about 2-4 seconds.
  • Page 126 Wireless network setup -SSID Type: After completing the wireless network connection Ad hoc via USB cable process, the AP’s SSID information appears on the display. If you do not have an access point (AP), you may still connect the machine •For models without a display screen, follow the steps below: wirelessly to your computer by setting up an ad hoc wireless network by a Press and hold the...
  • Page 127 • WEP (Wired Equivalent Privacy) is a security protocol preventing unauthorized access to your wireless network. WEP encrypts the data If you want to use the Samsung default ad hoc setting, select the last portion of each packet exchanged on a wireless network using a 64-bit wireless network on the list, which Network Name(SSID) is Portthru or 128-bit WEP encryption key.
  • Page 128 Wireless network setup When the window that tells you that the network cable connection is confirmed appears, disconnect the network cable and click Next. Before entering the IP address for the machine, you must know the computer’s network configuration information. If the computer’s network If the network cable is connected, it may have trouble finding the configuration is set to DHCP, the wireless network setting should also be machine when configuring the wireless network.
  • Page 129: Printing A Network Configuration Report

    Wireless network setup IP setting using SetIP Program (Windows) • After completing the wireless network connection, you need to install a machine driver to print from an application (see "Installing driver over This program is used to manually set the network IP address of your machine the network"...
  • Page 130 Wireless network setup Check whether or not the network cable is connected to the machine. If Select the one Network Name(SSID) in the list. not, connect the machine with a standard network cable. •SSID: SSID (Service Set Identifier) is a name that identifies a wireless network, access points, and wireless devices attempting to connect Start a web browser such as Internet Explorer, Safari, or Firefox and enter to a specific wireless network must use the same SSID.
  • Page 131: Setting Up Wi-Fi Direct

    Wireless network setup When the SyncThru™ Web Service window opens, click Network Disconnect the network cable (standard or network). Your machine should Settings. then start communicating wirelessly with the network. In case of Ad-hoc mode, you can use a wireless LAN and wired LAN simultaneously. Click Wireless >...
  • Page 132 Network Key that is randomly generated by default. • After the driver installation is complete, Samsung Easy Printer Manager can be set and changes in the Wi-Fi Direct can be made. From the machine (Machines with a display screen) •...
  • Page 133: Setting Up The Mobile Device

    After setting up Wi-Fi Direct, you need to download the mobile printing • USB cable is not connected between your computer and machine. Connect application (For example: Samsung Mobile printer) to print from your the machine to your computer using the USB cable. smartphone.
  • Page 134: Other Problems

    Wireless network setup ▪Subnet Mask: 255.255.0.0 Connecting Failure - Invalid Security Then the machine’s network information should be as below: • Security is not configured correctly. Check the configured security on your ▪IP address: 169.254.133.43 access point and machine. ▪Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.) Connecting Failure - General Connection Error ▪Gateway: 169.254.133.1 •...
  • Page 135 • You cannot use infrastructure mode and ad hoc mode at the same time for communication. Refer to the user's guide for the software to turn it off and Samsung wireless network machines. try searching for the machine again. •...
  • Page 136: Samsung Mobileprint

    Touch and tablet PC. It connects your mobile device to a network connected Samsung printer or to a wireless printer through a Wi-Fi access point. Installing a new driver or configuring network settings isn’t necessary –...
  • Page 137: Special Features

    3. Special features This chapter explains special printing features. • Altitude adjustment • Changing the default print settings • Setting your machine as a default machine • Using advanced print features • Using Direct Printing Utility (Windows only) • Using memory/hard drive features •...
  • Page 138: Altitude Adjustment

    Altitude adjustment Print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you set the altitude value, determine the altitude where you are. 4,000 m (13,123 ft) 3,000 m...
  • Page 139: Changing The Default Print Settings

    Changing the default print settings Click the Windows Start menu. If you want to change the settings for each print job, change it in Printing For Windows Server 2000, select Settings > Printers. Preferences. •For Windows XP/Server 2003, select Printer and Faxes. •For Windows Server 2008/Vista, select Control Panel >...
  • Page 140: Setting Your Machine As A Default Machine

    Setting your machine as a default machine Click the Windows Start menu. For Windows Server 2000, select Settings > Printers. •For Windows XP/Server 2003, select Printer and Faxes. •For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers. •For Windows 7, select Control Panel >...
  • Page 141: Using Advanced Print Features

    • Install optional memory when an XPS job does not print because the printer is out of memory. • For models that provide XPS driver from the Samsung website, www.samsung.com > find your product > Support or Downloads. Printing to a file (PRN) Click Print.
  • Page 142 Using advanced print features Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings.
  • Page 143 Using advanced print features Item Description Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets Poster Printing together to form one poster-size document. Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab to make it easier to paste the sheets together.
  • Page 144 Using advanced print features Item Description Print on both sides of a sheet of paper (duplex). Before printing, decide how you want your document oriented. • Double-sided Printing • Double-sided Printing (Manual) • You can use this feature with Letter, Legal, A4, US Folio or Oficio sized paper •...
  • Page 145 Using advanced print features Item Description Paper Options Changes the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or decrease the document. Watermark The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters reading “DRAFT”...
  • Page 146 Using advanced print features Item Description This option is available only when you use the PCL/SPL printer driver (see "Software" on page 6). An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of letterhead paper.
  • Page 147 Using advanced print features Item Description Overlay a Click the Advanced tab. b Select the desired overlay from the Text drop-down list. (Using a page overlay) c If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and click Load. Select the overlay file you want to use.
  • Page 148 Using advanced print features Item Description • This feature is available only if you have installed the optional memory or mass storage device (HDD). • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. •...
  • Page 149: Using Direct Printing Utility (Windows Only)

    Using Direct Printing Utility (Windows only) From the Start menu select Programs or All Programs > Samsung What is Direct Printing Utility? Printers > Direct Printing Utility > Direct Printing Utility. The Direct Printing Utility window appears. Direct Printing Utility is a program that sends PDF files directly to your machine Select your machine from the Select Printer drop-down list and click to print without having to opening the file.
  • Page 150: Using Memory/Hard Drive Features

    Using memory/hard drive features • Held Job Timeout: The machine can automatically delete a stored job after a certain period of time. You can set the time the machine will wait before Some menus may not appear on the display depending on options or deleting the stored job.
  • Page 151: Macintosh Printing

    Macintosh printing Changing printer settings Some features may not be available depending on models or options. It means that the features are not supported. You can use advanced printing features when using your machine. Open an application and select Print from the File menu. The machine name, which appears in the printer properties window, may differ depending on the Printing a document machine in use.
  • Page 152 Macintosh printing Printing on both sides of the paper If you print more than 2 copies, the first copy and the second copy might print on the same sheet of paper. Avoid printing on both sides of paper when you are printing more than 1 copy. Some features may not be available depending on models or options.
  • Page 153: Linux Printing

    Linux printing Change the print job properties using the following four tabs displayed at the top of the window. Some features may not be available depending on models or options. It means that the features are not supported. •General: Changes the paper size, the paper type, and the orientation of the documents.
  • Page 154 Linux printing Open the Unified Driver Configurator. Printing files If necessary, switch to Printers configuration. Select your machine on the available printers list and click Properties. You can print many different types of files on your machine using the standard CUPS, directly from the command line interface.
  • Page 155: Unix Printing

    Unix printing Press OK to start the print job. Some features may not be available depending on models or options. It means that the features are not supported. Changing the machine settings The UNIX printer driver Print Job Manager in which the user can select various Proceeding the print job print options in printer Properties.
  • Page 156: Margins Tab

    Unix printing Margins tab Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other • Use Margins: Set the margins for the document. By default, margins are not applications for odd-even printing. enabled.
  • Page 157 This chapter introduces management tools provided to help you make full use of your machine. • Samsung AnyWeb Print • Easy Eco Driver • Using SyncThru™ Web Service • Using Samsung Easy Printer Manager • Using Samsung Printer Status • Using Smart Panel • Using the Linux Unified Driver Configurator...
  • Page 158: Samsung Anyweb Print

    To open the Program: • For Windows: Select Start > All Programs > Samsung Printers > Samsung AnyWeb Print > Download the latest version. • For Macintosh: Open the Applications folder > Samsung folder >...
  • Page 159: Easy Eco Driver

    Easy Eco Driver With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. To use this application, Start Easy Eco Driver before printing job checkbox in the printer properties should be checked. Easy Eco Driver also allows you simple editing such as removing images and texts, changing fonts, and more.
  • Page 160: Understanding Easy Capture Manager

    Understanding Easy Capture Manager Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key on the keyboard. Now you can easily print your captured screen as captured or edited. 4. Useful management tools...
  • Page 161: Using Syncthru™ Web Service

    Using SyncThru™ Web Service Click Login on the upper right of the SyncThru™ Web Service website. • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service. Type in the ID and Password then click Login. • SyncThru™...
  • Page 162: Maintenance Tab

    You can also connect to • Print information: Prints reports such as system related reports and font Samsung website or download drivers by selecting the Link menu. reports. • Firmware Upgrade: Upgrade your machine’s firmware.
  • Page 163 Using SyncThru™ Web Service Start a web browser, such as Internet Explorer, from Windows. If you have not configured outgoing server environment, go to Settings > Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field Network Settings > Outgoing Mail Server(SMTP) to configure network and press the Enter key or click Go.
  • Page 164: Using Samsung Easy Printer Manager

    To open the program: For Windows, Printer List The printer list displays the installed printer icons on your Select Start > Programs or All Programs > Samsung Printers > Samsung computer. Easy Printer Manager > Samsung Easy Printer Manager. For Macintosh, Open the Applications folder >...
  • Page 165: Device Settings

    Using Samsung Easy Printer Manager Printer This area gives you general information about your Contents Area Displays information about the selected machine, Information machine. You can check information, such as the machine’s remaining toner level, and paper. The information will vary model name, IP address (or Port name), and machine based on the machine selected.
  • Page 166: Job Accounting

    Using Samsung Easy Printer Manager Alert Settings (Windows only) This is menu includes settings related to error alerting. • Printer Alert: Provides settings related to when alerts will be received. • Email Alert: Povides options relating to receiving alerts via email.
  • Page 167: Using Samsung Printer Status

    Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the Icon Mean Description machine status. Normal The machine is in ready mode and experiencing no errors or warnings. • Available for Windows users.
  • Page 168 Using Samsung Printer Status Order Supplies You can order replacement toner cartridge(s) from online. Troubleshooting You can directly open the troubleshooting section in the user’s guide. Close Close the window. 4. Useful management tools...
  • Page 169: Using Smart Panel

    You can download Smart cartridge. The machine and the number of toner Panel from the Samsung website (see "Installing the Smart Panel" on page 85). cartridge(s) shown in the above window may differ depending on the machine in use.
  • Page 170 Using Smart Panel Changing Smart Panel ‘s settings Right-click on the Smart Panel icon and select Configure Smart Panel. Select the settings you want from the Configure Smart Panel window. 4. Useful management tools...
  • Page 171: Using The Linux Unified Driver Configurator

    Opening Unified Driver Configurator Double-click the Unified Driver Configurator on the desktop. Printer Configuration You can also click the Startup Menu icon and select Samsung Unified Port Configuration Driver > Unified Driver Configurator. Click each button on the left to switch to the corresponding To use the on screen help, click Help.
  • Page 172: Printers Tab

    Using the Linux Unified Driver Configurator Printers tab • Set as Default: Sets the current selected machine as a default machine. • Stop/Start: Stops/starts the machine. View the current system’s printer configuration by clicking on the machine icon • Test: Allows you to print a test page to ensure the machine is working button on the left side of the Unified Driver Configurator window.
  • Page 173 Using the Linux Unified Driver Configurator Shows all of the machine classes. Switches to Ports configuration. Shows the status of the class and the number of machines in the class. Shows all of the available ports. Shows the port type, device connected to the port, and status. •...
  • Page 174 5. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems • Power and cable connecting problems • Printing problems • Printing quality problems • Operating system problems...
  • Page 175: Paper Feeding Problems

    Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray . • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. •...
  • Page 176: Power And Cable Connecting Problems

    Power and cable connecting problems Condition Suggested solutions The machine is not receiving power, • Connect the machine to the electricity supply first and press the (Power) button on the control panel. or the connection cable between the computer and the machine is not •...
  • Page 177: Printing Problems

    Printing problems Condition Possible cause Suggested solutions The machine does not The machine is not receiving power. Check the power cord connections. Check the power switch and the power source. print. The machine is not selected as the default Select your machine as your default machine in Windows. machine.
  • Page 178 Printing problems Condition Possible cause Suggested solutions The machine does not The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. print. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error.
  • Page 179 Printing problems Condition Possible cause Suggested solutions The machine prints, but The machine cable is loose or defective. Disconnect the machine cable and reconnect. Try a print job that you have already the text is wrong, printed successfully. If possible, attach the cable and the machine to another computer garbled, or incomplete.
  • Page 180 Printing problems Condition Possible cause Suggested solutions Before printing, the Using damp paper can cause vapor during This is not a problem. Just keep printing. machine emits vapor near printing. the output tray. The machine does not Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see print special-sized paper, "Opening printing preferences"...
  • Page 181: Printing Quality Problems

    Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Suggested Solutions Light or faded print •...
  • Page 182 Printing quality problems Condition Suggested Solutions Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 46). •...
  • Page 183 Printing quality problems Condition Suggested Solutions Vertical lines If black vertical streaks appear on the page: • The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 44). If white vertical streaks appear on the page: •...
  • Page 184 Printing quality problems Condition Suggested Solutions Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see "Replacing the toner cartridge"...
  • Page 185 Printing quality problems Condition Suggested Solutions Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. •...
  • Page 186 Printing quality problems Condition Suggested Solutions Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty •...
  • Page 187 Printing quality problems Condition Suggested Solutions Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 46). • Check the paper type and quality. • Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 44). If the problem persists, the machine may require repair.
  • Page 188 Printing quality problems Condition Suggested Solutions Curl If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. •...
  • Page 189: Operating System Problems

    Operating system problems Common Windows problems Condition Suggested solutions “File in Use” message appears Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. during installation. “General Protection Fault”, Close all other applications, reboot Windows and try printing again. “Exception OE”, “Spool 32”, or “Illegal Operation”...
  • Page 190 Operating system problems Common Macintosh problems Condition Suggested solutions The machine does not print PDF files Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. correctly. Some parts of graphics, text, or illustrations are missing.
  • Page 191 Operating system problems Common Linux problems Condition Suggested solutions The machine does not print. • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open Add new printer wizard to set up your device.
  • Page 192 Operating system problems Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem Possible cause Solution The PostScript file cannot be The PostScript driver may not be installed • Install the PostScript driver (see "Software installation" on page 82). printed.
  • Page 193: Contact Samsung Worldwide

    Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact Country/Region Customer Care Center Web Site the Samsung customer care center. CHILE 800-SAMSUNG (726-7864) www.samsung.com Country/Region Customer Care Center Web Site CHINA 400-810-5858 www.samsung.com ALBANIA 42 27 5755...
  • Page 194 Country/Region Customer Care Center Web Site Country/Region Customer Care Center Web Site GEORGIA 8-800-555-555 JAMAICA 1-800-234-7267 www.samsung.com IT and Mobile : 80111-SAMSUNG www.samsung.com JAPAN 0120-327-527 www.samsung.com (80111 7267864) from land line, JORDAN 800-22273 www.samsung.com local charge/ from mobile, 210 6897691 KAZAKHSTAN 8-10-800-500-55-500 (GSM:7799) www.samsung.com...
  • Page 195 Contact SAMSUNG worldwide Country/Region Customer Care Center Web Site Country/Region Customer Care Center Web Site NEW ZEALAND 0800 SAMSUNG (0800 726 786) www.samsung.com RUSSIA 8-800-555-55-55 www.samsung.com NICARAGUA 00-1800-5077267 www.samsung.com SAUDI ARABIA 9200-21230 www.samsung.com NORWAY 815-56 480 www.samsung.com SERBIA 0700 SAMSUNG (0700 726 7864) www.samsung.com...
  • Page 196 Contact SAMSUNG worldwide Country/Region Customer Care Center Web Site 0330 SAMSUNG (726-7864) www.samsung.com U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com 0-800-502-000 www.samsung.com/ua UKRAINE www.samsung.com/ ua_ru UZBEKISTAN 8-10-800-500-55-500 www.samsung.com VENEZUELA 0-800-100-5303 www.samsung.com VIETNAM 1 800 588 889 www.samsung.com Contact SAMSUNG worldwide...
  • Page 197: Access Point

    Glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as An Automatic Document Feeder (ADF) is a scanning unit that will automatically mentioned in this user’s guide. feed an original sheet of paper so that the machine can scan some amount of the paper at once.
  • Page 198: Control Panel

    Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP It is the printing term used for a toner usage measurement on printing. For address automatically. This is usually done in the bootstrap process of example, 5% coverage means that an A4 sided paper has about 5% image or text computers or operating systems running on them.
  • Page 199: Duty Cycle

    Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and protocol. A DHCP server provides configuration parameters specific to the DHCP printing. Generally, higher DPI results in a higher resolution, more visible detail client host requesting, generally, information required by the client host to in the image, and a larger file size.
  • Page 200: Fuser Unit

    Glossary EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 A suite of protocols developed by Apple Computer for computer networking. It fax machines or fax modems. It automatically detects and corrects errors in the was included in the original Macintosh (1984) and is now deprecated by Apple fax transmission process that are sometimes caused by telephone line noise.
  • Page 201: Ieee 1284

    Glossary Gateway IEEE A connection between computer networks, or between a computer network The Institute of Electrical and Electronics Engineers (IEEE) is an international and a telephone line. It is very popular, as it is a computer or a network that non-profit, professional organization for the advancement of technology allows access to another computer or network.
  • Page 202 Glossary ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM The International Telecommunication Union is an international organization rate indicates the number of single-sided sheets a printer can complete within established to standardize and regulate international radio and one minute.
  • Page 203: Mac Address

    Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a networking protocol for Modified Huffman (MH) is a compression method for decreasing the amount of querying and modifying directory services running over TCP/IP. data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4.
  • Page 204 Glossary NetWare A network operating system developed by Novell, Inc. It initially used Open Systems Interconnection (OSI) is a model developed by the International cooperative multitasking to run various services on a PC, and the network Organization for Standardization (ISO) for communications. OSI offers a protocols were based on the archetypal Xerox XNS stack.
  • Page 205: Printer Driver

    Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used A convention or standard that controls or enables the connection, primarily in the electronic and desktop publishing areas. - that is run in an communication, and data transfer between two computing endpoints. interpreter to generate an image.
  • Page 206: Toner Cartridge

    Glossary TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of printers, serial ports, and miscellaneous communications between nodes on a communications protocols that implement the protocol stack on which the network.
  • Page 207 Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant A watermark is a recognizable image or pattern in paper that appears lighter scanner with a TWAIN-compliant program, a scan can be initiated from within when viewed by transmitted light. Watermarks were first introduced in Bologna, the program.
  • Page 208 Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security.
  • Page 209 Index paper in the tray1 special media cleaning general icons local inside glossary driver installation outside driver reinstalling pickup roller cleaning a machine clearing paper control panel Macintosh tips for avoiding paper jams convention common Macintosh problems driver installation for network connected 96 driver installation for USB cable connected Linux direct printing utility...
  • Page 210 Index Linux mobile OS printing on both sides of paper Macintosh Macintosh mobileprint UNIX printing to a file print media Windows UNIX card stock installing environment using direct printing utility envelope introducing network programs printing a document labels IPv6 configuration Linux output support SetIP program...
  • Page 211 Windows storing common Windows problems tray driver installation for network connected 93...

Table of Contents