Panasonic KX-TCD820FX Operating Instructions Manual

Digital cordless answering system
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TCD820FX(e-e).book Page 1 Tuesday, September 13, 2005 9:10 AM

Operating Instructions

Digital Cordless Answering System
KX-TCD820FX
Model No.
This unit is compatible with Caller ID and SMS. To use these
features, you must subscribe to the appropriate service of your

service provider.

Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save them for
future reference.
(For Czech and Slovakia)
This cordless telephone is possible to use according to General licence No.: GL-
23/R/2001 (for Czech), VPR-7/2001 (for Slovakia).

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Summary of Contents for Panasonic KX-TCD820FX

  • Page 1: Operating Instructions

    TCD820FX(e-e).book Page 1 Tuesday, September 13, 2005 9:10 AM Operating Instructions Digital Cordless Answering System KX-TCD820FX Model No. This unit is compatible with Caller ID and SMS. To use these features, you must subscribe to the appropriate service of your service provider.
  • Page 2 L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic Communications Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
  • Page 3: Feature Highlights

    TCD820FX(e-e).book Page 3 Tuesday, September 13, 2005 9:10 AM Feature highlights Feature highlights Infrared features You can copy stored phonebook entries as well as picture and ringtone data (page 42). Infrared data transmission between the handset and other devices except GSM phones cannot be guaranteed.
  • Page 4: Table Of Contents

    TCD820FX(e-e).book Page 4 Tuesday, September 13, 2005 9:10 AM Table of Contents Preparation j Caller ID Service Accessory information ....6 Using Caller ID service....44 Important information .
  • Page 5 TCD820FX(e-e).book Page 5 Tuesday, September 13, 2005 9:10 AM Table of Contents Index Index......74...
  • Page 6: Accessory Information

    TCD820FX(e-e).book Page 6 Tuesday, September 13, 2005 9:10 AM Preparation Accessory information Included accessories AC adaptor Telephone line cord Rechargeable batteries PQLV19CE AAA (R03) size HHR-4EPT Handset cover Belt clip Audio cable USB cable Operating instructions Quick guide Installation guide for USB CD-ROM GEAR *1 Allows you to install the USB GEAR software on a compatible PC.
  • Page 7: Important Information

    TCD820FX(e-e).book Page 7 Tuesday, September 13, 2005 9:10 AM Preparation Warning: Important information L To prevent the risk of electrical shock, do not expose this product to rain or any other type of moisture. General L Unplug this unit from power outlets if it L Use only the AC adaptor included with this emits smoke, an abnormal smell or makes product, noted on page 6.
  • Page 8: Controls And Displays

    TCD820FX(e-e).book Page 8 Tuesday, September 13, 2005 9:10 AM Preparation Information on Disposal in other Information on Disposal for Countries outside the European Union Users of Waste Electrical & This symbol is only valid in the European Electronic Equipment (private Union.
  • Page 9 TCD820FX(e-e).book Page 9 Tuesday, September 13, 2005 9:10 AM Preparation L {ih} (Off/Power) G {s} (Answer on)/Answer on indicator M Infrared port Displays N {C/T} (Clear/Mute) O Dial keypad P {INT} (Intercom) Display icons Q Microphone Display Meaning R Charge contacts icon Within range of a base Using the joystick...
  • Page 10 TCD820FX(e-e).book Page 10 Tuesday, September 13, 2005 9:10 AM Preparation Display Meaning Display Meaning icon icon Voice enhancer is set to More information is high or low tone. (page available. Move the joystick to display more information. Voice changer is on. (page 17) Menu icons Ringer volume is off.
  • Page 11 TCD820FX(e-e).book Page 11 Tuesday, September 13, 2005 9:10 AM Preparation Soft Action Soft key icons icon Soft Action Stops recording or playback. icon Stops copying or receiving data via infrared interface. Returns to the previous screen. Inserts a dialling pause. Allows you to make an Erases the selected item.
  • Page 12: Connections

    PC, refer to the included Battery replacement “Installation Guide for USB GEAR”. Important: Note: L We recommend the use of Panasonic L Never install telephone wiring during a rechargeable batteries noted on page 6. lightning storm. Press the notch on the handset cover firmly L The AC adaptor must remain connected at all times.
  • Page 13: Battery Charge

    Battery strength High Medium " When flashing: Needs to be charged. Battery life Panasonic Ni-MH batteries (700 mAh) Battery charge Operation Operating time While in use (talking) 14 hours max. Place the handset on the base unit for While not in use 150 hours max.
  • Page 14: Turning The Power On/Off

    TCD820FX(e-e).book Page 14 Tuesday, September 13, 2005 9:10 AM Preparation Turning the power on/off Changing the display language Power on 16 display languages are available. Press {ih} until a short beep sounds. You can select You can select “ ”, , “ ”, Power off “...
  • Page 15: Setting The Date And Time

    TCD820FX(e-e).book Page 15 Tuesday, September 13, 2005 9:10 AM Preparation Setting the date and time Important: L Confirm that the AC adaptor is connected. {ih} "/# " (centre of joystick) i m i # “Time Settings” i # “Set Date & Time” i # Enter the current day, month and year.
  • Page 16: C Making/Answering Calls

    TCD820FX(e-e).book Page 16 Tuesday, September 13, 2005 9:10 AM Making/Answering Calls Push the joystick up or down to select the desired number. Making calls {C} / {s} L If {s} is pressed, the unit will redial automatically if the other party’s line is engaged.
  • Page 17: Other Features

    TCD820FX(e-e).book Page 17 Tuesday, September 13, 2005 9:10 AM Making/Answering Calls “Name” i # be answered, but all other functions are disabled while key lock is on. Enter a name (16 characters max.; page To turn key lock on, press " for about 2 61).
  • Page 18: Answering Calls

    TCD820FX(e-e).book Page 18 Tuesday, September 13, 2005 9:10 AM Making/Answering Calls Press {*} when prompted to enter your Other features code or PIN, then press the appropriate dial keys. Handset locator Note: Using this feature, you can locate the L The dialling mode will return to pulse handset if it has been misplaced.
  • Page 19: Phonebooks

    TCD820FX(e-e).book Page 19 Tuesday, September 13, 2005 9:10 AM Phonebooks Enter the party’s name (16 characters max.; page 61). i # Handset phonebook “Phone No. 1” i # L You can store up to 3 phone numbers for one entry. Enter the party’s phone number (24 digits max.).
  • Page 20 TCD820FX(e-e).book Page 20 Tuesday, September 13, 2005 9:10 AM Phonebooks Edit the name (10 characters max.; Press the right soft key repeatedly to page 61). i # i {ih} select the character entry mode that contains the character you are searching for.
  • Page 21 TCD820FX(e-e).book Page 21 Tuesday, September 13, 2005 9:10 AM Phonebooks “Yes” i # i {ih} Editing entries in the handset phonebook One touch dial Changing a name, phone number, Assigning an entry in the handset category, picture phonebook to a one touch dial key Dial keys {1} to {9} can each be used as a Find the desired entry (page 20).
  • Page 22: Chain Dial

    TCD820FX(e-e).book Page 22 Tuesday, September 13, 2005 9:10 AM Phonebooks Chain dial This feature allows you to dial phone numbers in the handset phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the handset phonebook, without having to dial manually.
  • Page 23: Shared Phonebook

    TCD820FX(e-e).book Page 23 Tuesday, September 13, 2005 9:10 AM Phonebooks Note: Shared phonebook L Phonebook entries that have an audible call announcement are indicated by %. The shared phonebook allows you to make calls without having to dial manually. Any Finding and calling a shared handset registered to the same base unit phonebook entry...
  • Page 24 TCD820FX(e-e).book Page 24 Tuesday, September 13, 2005 9:10 AM Phonebooks Erasing all entries Editing entries in the shared A (left soft key) i T i " phonebook “Erase All” i # Changing a name, phone number, “Yes” i # audible call “Yes”...
  • Page 25: Copying Phonebook Entries

    3. See page 42 to receive the data. You can copy handset phonebook entries (page 19) to the shared phonebook or to the handset phonebook of another compatible Panasonic handset. Note: L Picture and category settings for phonebook entries are not copied.
  • Page 26: Handset Settings

    TCD820FX(e-e).book Page 26 Tuesday, September 13, 2005 9:10 AM Handset Settings Guide to handset settings For your reference, a chart of all items which can be customised for the handset is printed below. L When customising the handset, the current item or setting is highlighted. Handset Sub-menu Sub-menu 2...
  • Page 27 TCD820FX(e-e).book Page 27 Tuesday, September 13, 2005 9:10 AM Handset Settings Handset Sub-menu Sub-menu 2 Default setting Page settings menu — page 33 Display Setup Wallpaper No Picture Preset Picture 1 Pictures — User Pictures — page 33 Display Colour Colour1 —...
  • Page 28: Usb Features

    TCD820FX(e-e).book Page 28 Tuesday, September 13, 2005 9:10 AM Handset Settings “User Pictures” or “User Ringtones” i # USB features Push the joystick up or down to view pictures or play melodies. Note: L You can switch between the picture list and the picture view by pressing V or Trimming a picture By connecting the handset to your PC using...
  • Page 29 TCD820FX(e-e).book Page 29 Tuesday, September 13, 2005 9:10 AM Handset Settings “User Pictures” i # “Media Browser” i # Push the joystick up or down to select “User Pictures” or “User the desired picture. i " Ringtones” i # “Reduce” i # Push the joystick up or down to select the desired item.
  • Page 30: Time Settings

    TCD820FX(e-e).book Page 30 Tuesday, September 13, 2005 9:10 AM Handset Settings L If you are on an outside call, the beep will sound and e will flash at the set time. The Time settings alarm will not sound until you hang up. L If you select “Once”, the setting will Memo alarm change to “Off”...
  • Page 31: User

    TCD820FX(e-e).book Page 31 Tuesday, September 13, 2005 9:10 AM Handset Settings Ringtones you stored in User Recording a melody the handset (page 28, Ringtones Connect the audio device to the handset 31). using the included audio cable. Select the desired ringtone. i # i Audio device {ih} (such as a stereo...
  • Page 32: Night Mode

    TCD820FX(e-e).book Page 32 Tuesday, September 13, 2005 9:10 AM Handset Settings Note: Using the handset phonebook’s category feature (page 19), you can also select L Recorded melodies are stored using the categories of callers whose calls will same memory storage space used for override night mode and ring the handset downloaded pictures and melodies.
  • Page 33: Display Setup

    TCD820FX(e-e).book Page 33 Tuesday, September 13, 2005 9:10 AM Handset Settings Note: L You can switch between the picture list and the picture view by pressing V L When the answering system answers the or X. call, this feature does not work. # i {ih} Selecting categories to bypass night Note:...
  • Page 34: Baby Monitor (Additional Handset Required)

    TCD820FX(e-e).book Page 34 Tuesday, September 13, 2005 9:10 AM Handset Settings " (centre of joystick) i m i # to adjust the sound level needed to trigger the baby monitor feature. “Display Setup” i # " (centre of joystick) i m i # “Contrast”...
  • Page 35: Other Options

    PIN. The unit will not reveal “Other Options” i # the PIN to you. If you forget your PIN, “Keytones” i # consult your nearest Panasonic service centre. “On” or “Off” i # i {ih} " (centre of joystick) i m i # Turning the privacy feature off “Other Options”...
  • Page 36: Default Settings

    TCD820FX(e-e).book Page 36 Tuesday, September 13, 2005 9:10 AM Handset Settings “Off” i # i {ih} Note: L If you do not want the handset to be monitored, select “On” in step 4. Resetting the handset to its default settings "...
  • Page 37: Base Unit Settings

    TCD820FX(e-e).book Page 37 Tuesday, September 13, 2005 9:10 AM Base Unit Settings Guide to base unit settings For your reference, a chart of all items which can be customised for the base unit is printed below. L These items are customised using the handset. L When customising the base unit, the current item or setting is highlighted.
  • Page 38: Ringer Setup

    TCD820FX(e-e).book Page 38 Tuesday, September 13, 2005 9:10 AM Base Unit Settings Enter the base unit PIN (default: “0000”). Ringer setup “Ringer Setup” i # “Night Mode” i # Ringer volume “On/Off” i # " (centre of joystick) i n i # “On”...
  • Page 39 TCD820FX(e-e).book Page 39 Tuesday, September 13, 2005 9:10 AM Base Unit Settings Storing carrier codes for ARS (Turning Setting pause length ARS on) Change the pause length, if necessary, Store the carrier codes of the telephone depending on the requirements of your carriers you use.
  • Page 40: Other Options

    PIN. The unit will not reveal to them. the PIN to you. If you forget your PIN, L To turn call restriction off for a handset, consult your nearest Panasonic service select the restricted handset, then centre. press S.
  • Page 41 TCD820FX(e-e).book Page 41 Tuesday, September 13, 2005 9:10 AM Base Unit Settings – Number of times the unit redials when Changing the unit’s region using the auto redial feature (page 16) setting/Resetting the base unit – Language used for answering system announcements "...
  • Page 42: Infrared

    L You cannot send or receive data via well as picture and ringtone data between infrared interface when the battery other compatible Panasonic handsets, as strength is low. well as compatible GSM phones that feature L Only characters shown in the character an infrared interface.
  • Page 43 TCD820FX(e-e).book Page 43 Tuesday, September 13, 2005 9:10 AM Infrared Handset 2 (receiver): L To play the melody, select “Play Select “Receive”, press #, then Melody”. i # repeat step 5. Handset 1 and Handset 2 (receiver): Handset 1 and Handset 2 (receiver): {ih} {ih} Note:...
  • Page 44: Caller Id Service

    TCD820FX(e-e).book Page 44 Tuesday, September 13, 2005 9:10 AM Caller ID Service L When the caller requested not to send caller information, either no information or Using Caller ID service “Private Caller” will be displayed. Missed calls If a call is not answered, the unit treats the call as a missed call.
  • Page 45: Caller List

    TCD820FX(e-e).book Page 45 Tuesday, September 13, 2005 9:10 AM Caller ID Service Push the joystick down to search from Ringtones you stored in User the most recent call. Push the joystick up the handset (page 28, Ringtones to search from the oldest call. 31).
  • Page 46: Voice Mail Service

    TCD820FX(e-e).book Page 46 Tuesday, September 13, 2005 9:10 AM Caller ID Service Continue from step 3, “Adding entries to the handset phonebook”, page 19. Voice mail service Voice mail is an automatic answering service offered by your service provider. If you subscribe to this service, your service provider’s voice mail system can answer calls for you when you are unavailable to...
  • Page 47: Sms (Short Message Service)

    TCD820FX(e-e).book Page 47 Tuesday, September 13, 2005 9:10 AM SMS (Short Message Service) Enter the base unit PIN (default: “0000”). Using SMS (Short “SMS On/Off” i # Message Service) “On” i # i {ih} Storing/changing SMS message centre numbers SMS message centre telephone numbers must be stored in order to send and receive SMS messages.
  • Page 48: Sending A Message

    TCD820FX(e-e).book Page 48 Tuesday, September 13, 2005 9:10 AM SMS (Short Message Service) service provider. Consult your SMS service provider for details. Sending a message L If your message contains over 160 characters, the message is divided into Writing and sending a new multiple messages (up to 4), each containing a maximum of 160 characters.
  • Page 49: Receiving A Message

    TCD820FX(e-e).book Page 49 Tuesday, September 13, 2005 9:10 AM SMS (Short Message Service) Erasing saved messages Reading a received message " (centre of joystick) i k i # " (centre of joystick) i k i # “Send List” i # “Receive List”...
  • Page 50: Guide To Sms Settings

    TCD820FX(e-e).book Page 50 Tuesday, September 13, 2005 9:10 AM SMS (Short Message Service) Continue from step 5, “Writing and SMS settings Page sending a new message”, page 48. SMS on/off (default: page 47 “Off”) Editing/forwarding a message Message Centre 1 page 47 While reading a received message, Message Centre 2...
  • Page 51: Answering System Features

    TCD820FX(e-e).book Page 51 Tuesday, September 13, 2005 9:10 AM Answering System Features Answering system Turning the answering system on Using the base unit Press {s} to turn on/off the answering system. L When the answering system is turned on, the answer on indicator lights up. L When the answering system is turned off, This unit contains an answering system the answer on indicator turns off and the...
  • Page 52: Listening To Messages

    TCD820FX(e-e).book Page 52 Tuesday, September 13, 2005 9:10 AM Answering System Features – the base unit beeps about once a minute if Using a prerecorded greeting the message alert feature (page 56) has been turned on message If you erase or do not record your own Using the base unit greeting message, the unit can play a prerecorded greeting message for callers...
  • Page 53: Recording A Voice Memo

    TCD820FX(e-e).book Page 53 Tuesday, September 13, 2005 9:10 AM Answering System Features – for the base unit, press {4} “Record Memo” i # – for the handset, press G. i “Yes” L Hold the handset about 20 cm away and speak clearly into the microphone. Press $ to stop recording.
  • Page 54: Remote Operation

    TCD820FX(e-e).book Page 54 Tuesday, September 13, 2005 9:10 AM Answering System Features Using the answering system Remote operation remotely Using a touch tone phone, you can call your Dial your phone number from a touch phone number from outside and access the tone phone.
  • Page 55: Guide To Answering System Settings

    TCD820FX(e-e).book Page 55 Tuesday, September 13, 2005 9:10 AM Answering System Features Remote command Guide to answering Erase greeting message {*}{6} (during greeting system settings message playback) End remote operation If the base unit is reset to its default settings {*}{#} (or hang up) (page 41), the following answering system-...
  • Page 56 TCD820FX(e-e).book Page 56 Tuesday, September 13, 2005 9:10 AM Answering System Features For voice mail service subscribers Turning message alert on Please note the following: This feature alerts you when new messages – To receive messages correctly with your have been recorded. The base unit beeps voice mail service, we recommend that about once a minute until you have listened you do not use the unit’s answering...
  • Page 57: Multi-Unit Operation

    TCD820FX(e-e).book Page 57 Tuesday, September 13, 2005 9:10 AM Multi-unit Operation Operating additional units Registering a handset to a base unit The included handset and base unit are preregistered. If for some reason the handset is not registered to the base unit (for example, w flashes even when the handset is near the base unit), register the handset manually (page 58).
  • Page 58: Cancelling A Handset

    TCD820FX(e-e).book Page 58 Tuesday, September 13, 2005 9:10 AM Multi-unit Operation handset manually (manual registration; L The handset starts searching for the page 58). base unit. To register a handset to an additional Cancelling a handset base unit (manual registration) A maximum of 6 handsets can be registered You can register a handset to a base unit to a base unit.
  • Page 59: Intercom Between Handsets

    DECT repeater. Please use only the Panasonic DECT repeater noted on page 6. Consult your Panasonic dealer for Outside calls can be transferred between 2 details. people in the same radio cell. 2 people in the...
  • Page 60: Useful Information

    Plugging an optional headset into the Attaching the belt clip handset allows hands-free phone conversations. Please use only the Panasonic headset noted on page 6. Connecting an optional headset Removing the belt clip Note: L The speakerphone is not available while a headset is plugged into the handset.
  • Page 61: Character Entry

    TCD820FX(e-e).book Page 61 Tuesday, September 13, 2005 9:10 AM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. When in K, M, N, O, or P character entry modes, you can select which character is entered by pressing a dial key repeatedly.
  • Page 62 TCD820FX(e-e).book Page 62 Tuesday, September 13, 2005 9:10 AM Useful Information L Numeric entry table M Greek character table N Extended 1 character table L The following are used for both uppercase and lowercase: O Extended 2 character table L The following are used for both uppercase and lowercase: P Cyrillic character table J LetterWise character table (for English)
  • Page 63 TCD820FX(e-e).book Page 63 Tuesday, September 13, 2005 9:10 AM Useful Information When writing SMS messages J LetterWise character table (for English) K Alphabet character table L Numeric entry table M Greek character table N Extended character table L The following are used for both uppercase and lowercase:...
  • Page 64: Error Messages

    TCD820FX(e-e).book Page 64 Tuesday, September 13, 2005 9:10 AM Useful Information Error messages Error message Cause & solution L Erase unnecessary messages (page 52). Answer Sys. Full L An audio device is not connected to the handset. Connect an audio device. Connect an audio device to the handset.
  • Page 65: Troubleshooting

    TCD820FX(e-e).book Page 65 Tuesday, September 13, 2005 9:10 AM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the AC adaptor and turn off the handset, then reconnect the AC adaptor and turn on the handset. Telephone Problem Cause &...
  • Page 66 TCD820FX(e-e).book Page 66 Tuesday, September 13, 2005 9:10 AM Useful Information Problem Cause & solution I cannot make or receive calls. L The AC adaptor or telephone line cord is not connected. Check the connections. L If you are using a splitter to connect the unit, remove the splitter and connect the unit to the wall socket directly.
  • Page 67 Cancel unused handset registrations from the base unit (page 58). L You entered the wrong PIN number. If you forget your PIN, consult your nearest Panasonic service centre. L Locate the handset and the base unit away from...
  • Page 68 TCD820FX(e-e).book Page 68 Tuesday, September 13, 2005 9:10 AM Useful Information SMS (Short Message Service) Problem Cause & solution I cannot send or receive SMS L You have not subscribed to the appropriate service. messages. Consult your service provider. L The SMS message centre number(s) are not stored or are incorrect.
  • Page 69 TCD820FX(e-e).book Page 69 Tuesday, September 13, 2005 9:10 AM Useful Information Problem Cause & solution When I try to operate the L Another handset is being used. Wait for the other answering system with the base user to finish. unit, the answer on indicator L A caller is leaving a message.
  • Page 70 TCD820FX(e-e).book Page 70 Tuesday, September 13, 2005 9:10 AM Useful Information Problem Cause & solution I cannot receive pictures or L The following picture and melody formats are ringtones via infrared interface supported: from a GSM phone. Pictures: JPEG (176 (height) x 144 (width) pixels max., about 50 KB) Melodies: MIDI (about 40 KB), iMelody The melody sounds different from...
  • Page 71: Specifications

    TCD820FX(e-e).book Page 71 Tuesday, September 13, 2005 9:10 AM Useful Information L The illustrations used in these operating instructions may differ slightly from the Specifications actual product. ■ Standard: Connections: DECT (Digital Enhanced Cordless L The unit will not work during a power Telecommunications), failure.
  • Page 72: Conditions For Usage (For Czech)

    TCD820FX(e-e).book Page 72 Tuesday, September 13, 2005 9:10 AM Useful Information Conditions for usage (For Czech) *1 P ipojení tohoto bezdrátového telefonního p ístroje k analogovému bodu ve ejné telekomunika ní sít a uvedení do provozu m že provést ú astník sám podle Návodu k použití.
  • Page 73: Declaration Of Conformity Form (For Czech And Slovakia)

    TCD820FX(e-e).book Page 73 Tuesday, September 13, 2005 9:10 AM Useful Information Declaration of conformity form (For Czech and Slovakia) The object of the declaration described above <Object of the declaration> is in conformity with the requirements of the following EU legislations <1999/5/EC> and harmonized standards <Harmonized standards>.
  • Page 74: Index

    TCD820FX(e-e).book Page 74 Tuesday, September 13, 2005 9:10 AM Index Display Colour: 33 Index Contrast: 33 Icons: 9 A Additional base units: 57 Language: 14 Additional handsets: 57 Standby mode: 33 Alarm: 30 Wallpaper: 33 Answering calls: 18 E Emergency numbers: 40 Answering system: 51 H Handset Listening to messages: 52...
  • Page 75 TCD820FX(e-e).book Page 75 Tuesday, September 13, 2005 9:10 AM Index Recording Audible call: 23 Greeting message: 51 Telephone conversations: 18 Voice memo: 53 Redialling: 16 Redial list: 16 Registration: 57 Repeater: 59 Ringtones: 30 S Screen saver mode: 13 SMS feature: 47 Speakerphone: 16 T Temporary tone dialling: 17 Transfer calls: 59...
  • Page 76 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

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