Faqs; Appendix; Frequently Asked Questions - Apexis IP Wireless / Wired Camera User Manual

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Figure 11.3
NOTE: Mobile phone Mode doesn't support ActiveX.
In mobile phone mode, it only supports some easy functions, such as Resolution, Mode, Bright, Contrast,
Pan/Tilt control, Snapshot, Reversal, Mirror, IO Linkage functions

4. APPENDIX

4.1 Frequently Asked Questions

Note: Any questions you would meet, please check Network connections firstly.
Check the working status revealed by the indicators on the network server, hub, exchange and network card. If
abnormal, check the network connections.
4.1.1 I have forgotten the administrator username and/or password.
To reset the administrator username and password, press and hold down the RESET BUTTON for 15 seconds.
Release the power button and the username and password will be reset back to the factory default
administrator username and password.
Default administrator username: admin
Default administrator password: No password
4.1.2 Subnet doesn't match, dbclick to change
If IP Camera Tool shows error information "Subnet doesn't match, dbclick to change!" Please choose Obtain
IP from DHCP server. (Figure 2.2)
If it still show this error after obtain IP from DHCP server. Please check local area connection of your computer,
change subnet, gateway of the camera. Keep them in the same subnet of your computer. (Figure 2.3)
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