T
HE TONER IS SMEARED
Select another tray or feeder to feed the paper for the job:
From the printer control panel, select the Default Source from the Paper Menu.
•
For Windows users, select the paper source from Print Properties.
•
For Macintosh users, select the paper source from the Print dialog and pop-up menus.
•
T
HE PRINT CARTRIDGE MAY BE DEFECTIVE
Replace the print cartridge.
T
HE PAPER PATH MAY NOT BE CLEAR
Check the paper path around the print cartridge.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clear any paper you see.
T
HERE IS TONER IN THE PAPER PATH
Contact Customer Support.
Streaked vertical lines
These are possible solutions. Try one or more of the following:
T
HE TONER IS SMEARED
Select another tray or feeder to feed paper for the job:
From the printer control panel, select the Default Source from the Paper Menu.
•
For Windows users, select the paper source from Print Properties.
•
For Macintosh users, select the paper source from the Print dialog and pop-up menus.
•
T
HE PRINT CARTRIDGE IS DEFECTIVE
Replace the print cartridge.
Troubleshooting
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