Other Diagnostic Help And A Guide For When You Should Call - Simpson Washing Machine User Manual

OTHER DIAGNOSTIC HELP AND A GUIDE FOR WHEN YOU SHOULD CALL FOR SERVICE
If you are having a problem with your washing machine, make sure you have followed ALL of
the instructions on page 18 in the "What to do" column before calling for service.
Diagnostic Help given by
Machine using control panel
Description
lights accompanied by 'beeping'
Light(s) flashing
Not filling with ECO
(FLASHING)
water
Flood WASH, RINSE and SPIN
(ALL FLASHING)
Draining problem
SPIN and ECO
(BOTH FLASHING)
Loss of water,
SPIN
while washing
(FLASHING)
WASH, RINSE, SPIN and ECO
Water level problem
(ALL FLASHING)
RINSE
Motor fault
(FLASHING)
RINSE and SPIN
(BOTH FLASHING)
Should you require further instructions in the use and care of your washing machine please contact the
If you have a warranty of spare parts enquiry you should call the number shown on the back page.
CUSTOMER CARE CENTRE on the phone number listed:
Australia:- 1300 363 640 8am to 5pm Monday to Friday.
New Zealand:- 0800 106 610 8am to 5pm Monday to Friday.
19
Customer action (Summary)
Make sure both wall taps are on and hose filters
are not blocked. Raise drain hose if water is
flowing out of drain hose. Press START/PAUSE to
re-start wash.
If problem remains, call Service.
If the water is pouring onto the floor, turn OFF
both wall taps. Wait a few minutes to see if the
fault is corrected.
If not, call Service.
Wait a few minutes to see if the fault is corrected.
If not, press START/PAUSE then check the drain
hose for blockage. Press START/PAUSE to
continue the wash.
If problem remains, call Service.
If water level in wash bowl is low
and water is flooding the floor, turn
PROGRAM SELECTOR knob to Drain & Spin
position, then press START/PAUSE.
Should this make things worse, press the
POWER button and call Service.
Otherwise, press START/PAUSE to continue the
wash
Wait, this fault may clear itself. If not, turn
PROGRAM SELECTOR knob to Drain & Spin
position, then press START/PAUSE to drain the
wash bowl.
If this problem is repeated, call Service.
Wait, this fault may clear itself. If not, turn
PROGRAM SELECTOR knob to Drain & Spin
position to drain the wash bowl.
You may have to press START/PAUSE to
commence draining.
If this problem is repeated, call Service.