Before Calling For Service - Amana ModernMaid Owner's Manual

Before Calling For Service

Refrigerator does not operate.
Confirm freezer control is on.
Confirm refrigerator is plugged in.
Check fuse or circuit breaker. Plug in another item
at that wall outlet.
Wait 40 minutes to see if refrigerator restarts. If
freezer control is on, lights work but two fans and
compressor are not operating, refrigerator may
be in defrost cycle.
Refrigerator still won't operate.
Unplug refrigerator. Transfer food to another unit
or place dry ice in freezer section to preserve
food. Warranty does not cover food loss.
Check warranty certificate for specific coverage.
Call 1-800-NATLSVC (628-5782) inside U.S.A.
and 319-622-5511 outside U.S.A. to locate an
authorized servicer.
Food temperature appears too warm.
See above sections.
Allow time for recently added food to reach
refrigerator or freezer temperature.
Check gasket for proper seal.
Clean condenser coil.
Adjust refrigerator and/or freezer control.
Confirm rear air grille is not blocked. Rear air
grille is located behind left crisper.
Fine foods chiller temperature is too warm.
Slide control to a colder setting.
Adjust freezer control to a colder setting.
Food temperature is too cold.
Clean condenser coil.
Adjust refrigerator control.
Adjust freezer control to warmer setting. Allow
several hours for temperature to adjust.
Refrigerator runs too frequently.
It may be normal to maintain an even temperature.
Doors may have been opened frequently or for an
extended period of time.
Clean condenser coil.
Adjust freezer control.
Check gaskets for proper seal.
Water droplets form on inside of refrigerator.
It is normal during high humidity periods or if doors
have been opened frequently.
Water droplets form on outside of refrigerator.
Check door gaskets for proper seal.
Produce crispers or fine foods chiller does not close
freely.
Check for a package which may prevent drawer
from closing properly.
Confirm drawer is in proper position.
Clean drawer channels with warm, soapy water.
Rinse and dry thoroughly.
Apply a thin layer of petroleum jelly to drawer
channels.
Confirm refrigerator is level.
Refrigerator has an odor.
See "Odor Removal" instructions in "Care and
Cleaning" section.
Refrigerator or ice maker make unfamiliar sounds or
seems too loud.
It may be normal. See "Normal Operating Sounds"
section.
Ice maker is not producing ice.
Confirm ice maker arm is down.
Confirm household water supply is reaching water
valve.
Confirm ice maker wiring harness is completely
inserted into proper holes.
Check for kinks in copper or plastic tubing.
Remove kinks or replace tubing.
Check electrical connections to water valve coil
and connector block on refrigerator cabinet.
Confirm freezer section is operating at proper
temperature.
Ice cubes have an odor.
See "Odor Removal" instructions in "Care and
Cleaning" section.
Discard ice and clean ice bucket or trays more
frequently. Ice cubes are porous and absorb odors
easily.
Ice cubes stick together or 'shrink'.
Empty ice cube bucket or trays more frequently. If
used infrequently, ice cubes may stick together or
shrink.
Ice forms in inlet tube to ice maker.
Check water pressure. Low water pressure will
cause valve to leak. Self-piercing valves cause
low water pressure. Do not use self-piercing
valve. Amana Refrigeration, Inc. is not
responsible for property damage due to
improper installation or water connection.
26