Chapter 7: Troubleshooting; Forgot My Network Ip Address; Resetting Nas Ip Address And Admin Password; Can't Map A Network Drive In Windows Xp - Thecus N0503 User Manual

Chapter 7: Troubleshooting

Forgot My Network IP Address

If you forget your network IP address and have no physical access to the system,
y ou can find out the IP address by either looking directly onto the N0503's LCD panel,
o r by using the setup wizard to retrieve the IP of your N0503.
1. Start the Setup Wizard, and it will automatically detect all Thecus IP storage
products on your network.
2. You should be able to find the IP address of the N0503 which you have
forgotten in the Device Discovery screen.
R esetting NAS IP Address and Admin Password
In case you changed the N0503 IP address and then forgot it, or forgot the
administration password, follow the steps below to reset to default settings:
1. Power on the N0503 and immediatel
(The reset button is near the LAN co
2. This resets the N0503 to its defaul
Default IP: 192.168.1.100 for WAN and 192.168.2.254 for LAN
Default admin password: admin
Jumbo Frame support: disabled
Can't Map a Network Drive
You may have problems mapping a network drive under the following condition
1. The network folder is currently mapped using
password. To connect using a different user name and password, first
disconnect any existing mappings to this network share.
2. The mapped network drive could not be created because the following
has occurred: Multiple connections to a server or shared resource
the same user, using more than one user name, are not allowed.
Disconnect all previous connections to the serv
again.
T o check out existing network connections, type
You ma y refer the URL below for more network mapping information.
http://e support.thecus.com/support/index.p
downloaditemid=57&nav=0

Restoring Factory Defaults

From the System menu, choose the Factory Default item an
Factory Default screen appears. Press Apply to reset the N0503 to factory defau
settings.
WARNING
t IP address and password settings.
in Windows XP
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Resetting to factory defaults will not erase the data stored in the hard
114
y press the Reset button for 5 seconds.
nnector)
a different user name and
er or shared resource and try
under the DOS prompt.
net use
s:
error
by
d the Reset to
lt