Chapter 7: Troubleshooting; Forgot My Network Ip Address; Can't Map A Network Drive In Windows Xp; Restoring Factory Defaults - Thecus N7700SAS User Manual

Chapter 7: Troubleshooting

F orgot My Network IP Address
If you forget your network IP address and have no physical access to the system,
y ou can find out the IP address by either looking directly onto the N7700SAS's LCD
p anel, or by using the setup wizard to retrieve the IP of your N7700SAS.
1. Start the Setup Wizard, and it will automatically detect all Thecus IP storage
products on your network.
2. You should be able to find the IP ad
forgotten in the Device Discovery screen.

Can't Map a Network Drive in Windows XP

You may have problems mapping a network drive under the following conditions:
1. The network folder is currently mapped using a different user name and
password. To connect using a different user name and password, first
disconnect any existing map
2. The mapped network drive could not be created because the following error
has occurred: Multiple connections to a se
the same user, using more than one user name, are not allowed.
Disconnect all previous connections to the server or shared resource and try
again.
To check out existing network connections, type net use under the DOS prompt.
Y ou may refer the URL below for more network mapping information.
http://esupport.thecus.com/support/index.php?_m=downloads&_a=viewdownload&downloaditem
7&nav=0

Restoring Factory Defaults

From the System menu, choose the Factory Default item and the Reset to
Factory Default screen appears. Press Apply to reset the N7700SAS to factory
defaul t setting s.
WARNING
Proble ms with Time and Date Settings
T he administrator is able to select an NTP Server to keep the N7700SAS's time
synchronized. However, if the N7700
encounter a problem when setting the Time and Time Zone. If this happens:
1. Login to the Web Administration Interface.
2. Navigate to System Management>Time.
3. Under NTP Server, select No.
dress of the N7700SAS which you have
pings to this network share.
Resetting to factory defaults will not erase the data stored in the hard
SAS can not access the Internet, you may
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rver or shared resource by
id=5