Troubleshooting Guide - Protemp PT-16-TTC User's Manual & Operating Instructions

Your serial number can be found in the bottom left hand corner of the heater's instruction hang-tag.
Number ready before calling customer service at 800-641-6996.
Problem
Unit will not light.
Burner will not stay lit
when gas valve plunger
is released
out of burner, not glowing
/ burn inside the mixing
tube.
© 2013, Pinnacle Products International, Inc.
NEVER LEAVE HEATER UNATTENDED WHILE BURNING OR
WHILE CONNECTED TO A FUEL SOURCE
®

Troubleshooting Guide

Possible Cause(s)
1. Valve on propane cylinder
closed.
2. Propane cylinder empty.
3. Regulator not in
4. Defective regulator
1. Tip switch activated or
defective.
2. Wire terminal connections
unplugged.
3. Defective thermocouple.
4. Defective MPU.
1. Air inlet holes blocked or
covered.
2. Burner screen damaged.
3. Gap between burner screen
and burner can.
1. Open cylinder valve by turning
COUNTERCLOCKWISE.
2.
(HI) position. 3. Turn regulator to
4. Replace regulator assembly.
1. Place heater in upright position
or replace tip switch.
2. Check wiring connections.
3. Replace thermocouple.
4. Replace MPU.
1. Clear obstructions from
2. Replace Burner screen.
3. Replace or repair burner head
assembly.
Propane Tank Top Heater User's Manual
11
Solution
(HI) position.