KVH Industries M5 User Manual page 58

TracVision M5/M7 User's Guide
Chapter 4 - Troubleshooting
Antenna Powered Off
Antenna Tracking Wrong Satellite (DIRECTV HD Subscribers Only)
Satellite Signal Blocked
56
The TracVision antenna must be turned on for the system to operate. If
the system is not functioning, check the switchplate's power switch or
the circuit breaker to ensure the antenna is turned on.
If you select a channel on the receiver, but the wrong programming or
no programming appears on the TV, that channel might be carried on
a different satellite. See
more information.
Since TV satellites are located above the equator, the TracVision
antenna must have a clear view of the sky to receive satellite TV
signals. Anything that stands between the antenna and the satellite can
block the signal, resulting in lost reception. Common causes of
blockage include boat masts, trees, buildings, and bridges. Heavy rain,
ice, or snow might also temporarily interrupt satellite signals.
Figure 4-2 Example of Satellite Blockage
"DIRECTV HD Subscribers" on page 21
Blocked!
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