Transferring a Call ................16 About Forwarding Calls ................ 16 Send all calls ......................16 Call Forwarding ...................... 16 Turning off call forwarding ..................17 About Conference Calls ............... 17 2 Avaya one-X™ Deskphone Edition for 9620 IP Telephone User Guide...
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Contents Setting up a conference call ................... 17 Adding a person on hold to a conference call ............17 Putting a conference call on hold ................17 Muting a person on a conference call ..............18 Dropping the last person from a conference call ............ 18 Dropping a person from a conference call .............
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Contents 4 Avaya one-X™ Deskphone Edition for 9620 IP Telephone User Guide...
Note: Using a cell, mobile, or GSM phone, or a two-way radio in close proximity to an Avaya IP Phone might cause interference. For full legal page information, please see the complete document, Avaya Legal Page for Hardware Documentation, Document number 03-600759.
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Introduction to the 9620 IP Telephone Introduction to the 9620 IP Telephone Your telephone provides many features, including a Phone screen for viewing and managing your calls, a Call Log, a Contacts list, an integrated WML browser, a menu of options and settings, and access to your voicemail.
When you scroll to a line on the display, that line is selected. The selected line is highlighted in black and white letters. The softkey labels will change according to the options available 8 Avaya one-X™ Deskphone Edition for 9620 IP Telephone User Guide...
Web-based applications, get information about your phone and network settings, and log out. When you press the Avaya Menu button, you see one of the following menus, depending on how your administrator has set up your system and...
5. Press Select or OK. 6. Select Go to Phone Screen on Ringing. 7. Press Change or OK to set the option to Yes or No 8. Press Save. 10 Avaya one-X™ Deskphone Edition for 9620 IP Telephone User Guide...
About the Avaya Menu Setting redial options You can set Redial to dial the last number you dialed or to display a list of the last numbers you dialed. 1. Press Avaya Menu. 2. Select Options & Settings or Phone Settings.
You can change the labels that are displayed for your extensions, features, and abbreviated dial or speed dial buttons. For example, you can change the label for your extension to "My Line." 12 Avaya one-X™ Deskphone Edition for 9620 IP Telephone User Guide...
10. Edit the label. Press Clear to clear all text fields and start over. 11. Press Save or OK. Note: > You may revert back to the default button labels by pressing Avaya Menu > > Options & Settings Application Settings Restore Default Button Label .
Sending an incoming call directly to voicemail answering the incoming call; otherwise, you will drop the active call when you answer the other one. Sending an incoming call directly to voicemail Press To Vmail to send an incoming call directly to voicemail. Ignoring an incoming call Press Ignore to turn off the ringer for an incoming call.
Send All Calls on or off by using the telephone Features list. 1. From the Phone screen, scroll right to access the Features menu. 2. Select SendAllCalls. 3. Press Yes or OK to turn Send All Calls on or off. 16 Avaya one-X™ Deskphone Edition for 9620 IP Telephone User Guide...
About Conference Calls Call Forwarding The Call Forward feature allows you to set a number to which your calls will be forwarded, or turn off call forwarding if it is already on. You must enter the telephone number where the calls will be forwarded each time you use this feature. 1.
(just like for an incoming call to a primary line). 2. Press Answer or press the flashing Aux button. 18 Avaya one-X™ Deskphone Edition for 9620 IP Telephone User Guide...
About Contacts Joining a call on a bridged line You can join an existing call on a bridged line. 1. Select the bridged call in progress that you want to join. 2. Press Bridge. Making an outgoing call on a bridged line When you make a call on a bridged line, you are using another person’s line.
You can go to the top of the list by pressing Call Log again. 2. Scroll to the right or left to view separate lists of your answered, outgoing, or missed calls lists. 20 Avaya one-X™ Deskphone Edition for 9620 IP Telephone User Guide...
You can turn call logging on or off. If you have bridged call appearances on your phone, you can choose whether or not to include calls to your bridged lines in your call log. 1. Press Avaya Menu. 2. Select Options & Settings or Phone Settings.
4. Press Enter or OK. Logging out of your telephone 1. Press Avaya Menu. 2. Select Log Out. 3. Press Log Out or OK. 4. Press Log Out again to confirm. 22 Avaya one-X™ Deskphone Edition for 9620 IP Telephone User Guide...
Index Index Contacts about..........Avaya Menu adding a new person..... about..........adding contacts from the call log..button click sounds......error tones........deleting.......... text size......... editing..........selecting........Contacts List Bridged Calls calling a person......about..........Coverage..........answering........joining..........Browser Directory about..........
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Outgoing calls making a call........making a call on a bridged line..redialing a number......Phone Settings about..........Redial..........Redial Options setting..........Ring Pattern changing........24 Avaya one-X™ Deskphone Edition for 9620 IP Telephone User Guide...