Avaya 9620 User Manual

One-x deskphone edition for ip telephone
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Avaya one-X™ Deskphone Edition
for 9620 IP Telephone

User Guide

16-300699
Issue 3
January 2007

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Summary of Contents for Avaya 9620

  • Page 1: User Guide

    Avaya one-X™ Deskphone Edition for 9620 IP Telephone User Guide 16-300699 Issue 3 January 2007...
  • Page 2: Table Of Contents

    Transferring a Call ................16 About Forwarding Calls ................ 16 Send all calls ......................16 Call Forwarding ...................... 16 Turning off call forwarding ..................17 About Conference Calls ............... 17 2 Avaya one-X™ Deskphone Edition for 9620 IP Telephone User Guide...
  • Page 3 Contents Setting up a conference call ................... 17 Adding a person on hold to a conference call ............17 Putting a conference call on hold ................17 Muting a person on a conference call ..............18 Dropping the last person from a conference call ............ 18 Dropping a person from a conference call .............
  • Page 4 Contents 4 Avaya one-X™ Deskphone Edition for 9620 IP Telephone User Guide...
  • Page 5: Notices

    Note: Using a cell, mobile, or GSM phone, or a two-way radio in close proximity to an Avaya IP Phone might cause interference. For full legal page information, please see the complete document, Avaya Legal Page for Hardware Documentation, Document number 03-600759.
  • Page 6 6 Avaya one-X™ Deskphone Edition for 9620 IP Telephone User Guide...
  • Page 7: Introduction To The 9620 Ip Telephone

    Introduction to the 9620 IP Telephone Introduction to the 9620 IP Telephone Your telephone provides many features, including a Phone screen for viewing and managing your calls, a Call Log, a Contacts list, an integrated WML browser, a menu of options and settings, and access to your voicemail.
  • Page 8: About Scrolling And Navigation

    When you scroll to a line on the display, that line is selected. The selected line is highlighted in black and white letters. The softkey labels will change according to the options available 8 Avaya one-X™ Deskphone Edition for 9620 IP Telephone User Guide...
  • Page 9: About Your Telephone Stand

    Web-based applications, get information about your phone and network settings, and log out. When you press the Avaya Menu button, you see one of the following menus, depending on how your administrator has set up your system and...
  • Page 10: Setting Go To Phone Screen On Calling

    5. Press Select or OK. 6. Select Go to Phone Screen on Ringing. 7. Press Change or OK to set the option to Yes or No 8. Press Save. 10 Avaya one-X™ Deskphone Edition for 9620 IP Telephone User Guide...
  • Page 11: Configuring Call Timers

    About the Avaya Menu Setting redial options You can set Redial to dial the last number you dialed or to display a list of the last numbers you dialed. 1. Press Avaya Menu. 2. Select Options & Settings or Phone Settings.
  • Page 12: Turning Button Click Sounds On And Off

    You can change the labels that are displayed for your extensions, features, and abbreviated dial or speed dial buttons. For example, you can change the label for your extension to "My Line." 12 Avaya one-X™ Deskphone Edition for 9620 IP Telephone User Guide...
  • Page 13: About The Browser

    10. Edit the label. Press Clear to clear all text fields and start over. 11. Press Save or OK. Note: > You may revert back to the default button labels by pressing Avaya Menu > > Options & Settings Application Settings Restore Default Button Label .
  • Page 14: Calling A Person From The Directory

    If Auto Hold is not enabled, you must put your active call on hold before 14 Avaya one-X™ Deskphone Edition for 9620 IP Telephone User Guide...
  • Page 15: Sending An Incoming Call Directly To Voicemail

    Sending an incoming call directly to voicemail answering the incoming call; otherwise, you will drop the active call when you answer the other one. Sending an incoming call directly to voicemail Press To Vmail to send an incoming call directly to voicemail. Ignoring an incoming call Press Ignore to turn off the ringer for an incoming call.
  • Page 16: Muting A Call

    Send All Calls on or off by using the telephone Features list. 1. From the Phone screen, scroll right to access the Features menu. 2. Select SendAllCalls. 3. Press Yes or OK to turn Send All Calls on or off. 16 Avaya one-X™ Deskphone Edition for 9620 IP Telephone User Guide...
  • Page 17: Turning Off Call Forwarding

    About Conference Calls Call Forwarding The Call Forward feature allows you to set a number to which your calls will be forwarded, or turn off call forwarding if it is already on. You must enter the telephone number where the calls will be forwarded each time you use this feature. 1.
  • Page 18: Muting A Person On A Conference Call

    (just like for an incoming call to a primary line). 2. Press Answer or press the flashing Aux button. 18 Avaya one-X™ Deskphone Edition for 9620 IP Telephone User Guide...
  • Page 19: Joining A Call On A Bridged Line

    About Contacts Joining a call on a bridged line You can join an existing call on a bridged line. 1. Select the bridged call in progress that you want to join. 2. Press Bridge. Making an outgoing call on a bridged line When you make a call on a bridged line, you are using another person’s line.
  • Page 20: Editing A Contact

    You can go to the top of the list by pressing Call Log again. 2. Scroll to the right or left to view separate lists of your answered, outgoing, or missed calls lists. 20 Avaya one-X™ Deskphone Edition for 9620 IP Telephone User Guide...
  • Page 21: Adding An Entry From The Call Log To Your Contacts List

    You can turn call logging on or off. If you have bridged call appearances on your phone, you can choose whether or not to include calls to your bridged lines in your call log. 1. Press Avaya Menu. 2. Select Options & Settings or Phone Settings.
  • Page 22: Getting Your Messages

    4. Press Enter or OK. Logging out of your telephone 1. Press Avaya Menu. 2. Select Log Out. 3. Press Log Out or OK. 4. Press Log Out again to confirm. 22 Avaya one-X™ Deskphone Edition for 9620 IP Telephone User Guide...
  • Page 23: Index

    Index Index Contacts about..........Avaya Menu adding a new person..... about..........adding contacts from the call log..button click sounds......error tones........deleting.......... text size......... editing..........selecting........Contacts List Bridged Calls calling a person......about..........Coverage..........answering........joining..........Browser Directory about..........
  • Page 24 Outgoing calls making a call........making a call on a bridged line..redialing a number......Phone Settings about..........Redial..........Redial Options setting..........Ring Pattern changing........24 Avaya one-X™ Deskphone Edition for 9620 IP Telephone User Guide...

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