Troubleshooting - Navibe Mercury 100 User Manual

7. Troubleshooting

Problem
No power
Satellite not
detected
Device can't
connect with PC
Possible Causes
1. Battery low or
damaged.
2. Power button not
held down for 3
seconds.
1. Not enough time to
scan for satellite signal
2. Device under cover
1. Device not correctly
connected with USB
cable
Solution
1. Charge battery
2. Hold down power button until device
powers up
1. Check satellite icon to see if it is continuing
to blink. If it stops blinking, it has acquired fix
on satellites.
2. Keep the device in an open area, not
blocked by buildings.
1. Check that USB is correctly connected to
device or replace USB cable.
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