DoorKing 1812 Classic Owner's Manual

DoorKing 1812 Classic Owner's Manual

Telephone intercom systems
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Owner's Manual
P/N 1812-065 REV M, 3/07
Copyright 2001 DoorKing, Inc. All rights reserved.
Model 1812 Classic
Telephone Intercom Systems
120 Glasgow Avenue
Inglewood, California 90301
Phone: 310-645-0023
Fax: 310-641-1586
www.doorking.com
DoorKing, Inc.
U.S.A.

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Summary of Contents for DoorKing 1812 Classic

  • Page 1 Owner’s Manual Model 1812 Classic Telephone Intercom Systems DoorKing, Inc. 120 Glasgow Avenue Inglewood, California 90301 U.S.A. Phone: 310-645-0023 Fax: 310-641-1586 www.doorking.com P/N 1812-065 REV M, 3/07 Copyright 2001 DoorKing, Inc. All rights reserved.
  • Page 2 Page 2 1812-065-M-3-07...
  • Page 3 DoorKing, Inc. reserves the right to make changes in the products described in this manual without notice and without obligation of DoorKing, Inc. to notify any persons of any such revisions or changes. Additionally, DoorKing, Inc. makes no representations or warranties with respect to this manual.
  • Page 4: Table Of Contents

    TABLE OF CONTENTS Preface Important Notices..............................6 General Information ..............................7 Features ..................................8 Section 1 – Installation & Wiring Installation Guidelines ............................9 Surface Mount Units ..........................10 Surface Mount Dimensions ........................11 Flush Mount Units.............................12 Flush Mount Dimensions ..........................13 Wall Mount Units ............................14 Wall Mount Dimensions..........................15 By-Pass Switch Installation and Wiring ....................16 Telephone Line Wiring –...
  • Page 5 Section 3 – Adjustments Speaker Volume ............................33 Feedback 1...............................33 Feedback 2...............................33 Master Code Switch ..........................33 Circuit Board Adjustment Locations ......................34 Section 4 – Operating Instructions Calling the Resident ..........................35 Call Waiting ..............................35 Preprogrammed Phone Numbers ......................36 Entry Codes..............................36 Resident Operation Instructions Call Forwarding Enable / Disable ......................37 Call Forward Time Zone Enable / Disable....................37 Do Not Disturb Enable / Disable.......................37...
  • Page 6: Important Notices

    100. Notice: DoorKing does not provide a power transformer on units sold into Canada. Use only transformers that are CSA listed to power the telephone entry system. 1802, 1803, 1808, 1810, 1814, 1815, 1818 and all "P"...
  • Page 7: General Information

    IMPORTANT INFORMATION • Prior to beginning the installation of the telephone entry system, we suggest that you become familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help insure that you installation is performed in an efficient and professional manner. •...
  • Page 8: Features

    Unique telephone communication system allows homeowners to use their telephone as an intercom to speak to a guest at a front door or gate, and to control access to their property. • Unit can be programmed from the homeowners PC with DoorKing’s Windows compatible Auto-Programming software. •...
  • Page 9: Section 1 - Installation & Wiring

    18 AWG 16 AWG • It is highly recommended that a low voltage surge suppresser (DoorKing p/n 1878-010) be installed to help protect the telephone entry system from power surges. • Proper grounding and the use of surge suppressers can significantly reduce the chance of component failure because of static charges or surges.
  • Page 10: Surface Mount Units

    1.1 SURFACE MOUNT UNITS Surface mount units can be mounted directly to a wall or pilaster or post mounted using a DoorKing mounting post (p/n 1200-045 or 1200-046). Be sure that the unit is securely mounted and is not subject to continuous vibration from closing doors or gates.
  • Page 11: Surface Mount Dimensions

    Surface Mount Dimensions 10.0 5.25 .875 2.875 .875 Dia 1.31 1.25 1812-065-M-3-07 Page 11...
  • Page 12: Flush Mount Units

    1.2 FLUSH MOUNT UNITS Flush mount units are designed to be mounted directly into a wall or column. Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates. If used to control a vehicular gate with an automatic gate operator, the telephone entry system must be mounted a minimum of ten (10) feet away from the gate and gate operator, or in such a way that a person cannot operate the entry system and/or touch the gate or gate operator at the same...
  • Page 13: Flush Mount Dimensions

    Rough-in Box Dimensions 10.25 1.25 Dia 2.625 Flush Mount Dimensions 4.25 1 2 3 Push Button To Call 12.0 .875 Dia 10.0 1812-065-M-3-07 Page 13...
  • Page 14: Wall Mount Units

    1.3 WALL MOUNT UNITS Wall mount units can be mounted directly to a wall or pilaster or post mounted using a DoorKing mounting post (p/n 1200-045 or 1200-046). Be sure that the unit is securely mounted and is not subject to continuous vibration from closing doors or gates.
  • Page 15: Wall Mount Dimensions

    Wall Mount Dimensions 1 2 3 10.75 1812-065-M-3-07 Page 15...
  • Page 16: By-Pass Switch Installation And Wiring

    9 for proper wire size. Use only twisted pair telephone wire that is rated for outdoor use and direct burial. Using thin jacketed telephone wire that is designed for indoor use will result in noise and hum on the homeowners telephone. ENTRY BY-PASS DOORKING 1875-010 C.O. PH IN PH OUT...
  • Page 17: Telephone Line Wiring - Single Unit

    DSL service did not interfere with the performance or operation of the 1812 system. However, there may be an affect with some DSL services. With reference to this, the following modification should correct any problems. Capacitors are DoorKing Part Number 3501-037. 1. Install a .022 uf capacitor across terminals 1 and 5.
  • Page 18: Telephone Line Wiring - Multiple Units

    OK. If the meter shows a negative voltage (needle moves off scale to the left), reverse the wires on terminals 1 and 2. 5. Surge protection is recommended on both phone in and phone out lines. Use DoorKing phone line surge suppressers (p/n 1877-010) or equivalent.
  • Page 19: Intercom Mode Wiring - Single Unit

    If splices are made, they must be soldered and insulated in a watertight enclosure. 4. Surge protection is recommended on the phone out lines. Use DoorKing phone line surge suppresser (p/n 1877-010) or equivalent.
  • Page 20: Intercom Mode Wiring - Multiple Units

    5. Each 1812 must be powered by its own power transformer. 6. Surge protection (DoorKing p/n 1877-010 or equivalent) is recommended for both the phone in and phone out wires on all units in the system.
  • Page 21: Main Terminal Description

    External time clock input may be used to create an additional time zone for entry codes. • Two 12 volt, .8 amp gel-cell batteries (DoorKing p/n 1801-008 or equivalent) can be connected in series to provide 24 volt DC power to operate the system or keep the system running in the event of a power outage.
  • Page 22: Front Panel Terminal Description

    1.10 PANEL TERMINAL DESCRIPTION Front Panel Terminal Light Push Speaker Board Button • If the 1812 is to be powered from a 24-Volt DC source such as batteries or solar panels, it is recommended that the panel light be removed. This will prolong the battery charge. •...
  • Page 23: Section 2 - Programming

    SECTION 2 – PROGRAMMING The DoorKing 1812 Telephone Intercom System can be programmed by three different programming methods. • KEYPAD: The keypad on the front of the entry system can be used to program all features in the 1812 unit. The MASTER CODE can only be programmed from the keypad.
  • Page 24: Pc Programming Setup

    2.2 PC PROGRAMMING SET-UP Prior to programming the 1812 with the DoorKing Auto-Programming Software for Windows, the system must have the MASTER CODE and SYSTEM SET-UP information programmed into it. These programming functions cannot be set with the PC and must be programmed from the system keypad.
  • Page 25: General Programming Information

    2.3 GENERAL PROGRAMMING Proceed with the programming steps on the following pages if PC programming will not be used. 2.3.1 Relay Strike Time These steps will program Relay 1 and Relay 2 strike times. Strike times can be programmed from 1/4 second (enter 00 in step 4) up to 99 seconds by entering the desired time in seconds.
  • Page 26: Phone / Intercom Mode

    2.3.3 Phone / Intercom Mode The 1812 is normally connected in series with a residents incoming phone line, which supplies a constant source of DC voltage. When the 1812 is connected in this manner, program the unit for PHONE mode. If the 1812 is to be connected to an open C.O.
  • Page 27: Number Of Rings To Answer

    2.3.6 Number of Rings This programming section sets the number of rings that the 1812 will allow to pass through the system before it picks up the call. Some things to consider when programming this section is to not set the number of rings low as this may cause the 1812 to answer calls that are not intended for it. If the resident has an answer machine on their phone, this may present a problem.
  • Page 28: Time Functions Programming

    2.4 TIME FUNCTION PROGRAMMING 2.4.1 Time Clock Programming This programming sequence programs the calendar chip in the 1812 system for the current time and date. The calendar chip must be programmed if any of the time related features are going to be used. Press * 3 3 and enter the four-digit MASTER CODE _ _ _ _ (beep).
  • Page 29: Automatic Relay Activation Time Zones

    2.4.3 Automatic Relay Activation Time Zones This program sequence sets up time zones to automatically activate and deactivate the relays on the control board. Each relay can be programmed with two independent time zones. Time zones 1 and 2 affect relay 1 operation; time zones 3 and 4 affect relay 2 operation. These time zones can be independently turned on or off after they have programmed.
  • Page 30: Call Forward Time Zone

    2.4.5 Call Forward Time Zone This programming sequence sets up a time zone for the call-forwarding feature. The 1812 will automatically send calls to the forwarding number if the time and day are within the time zone boundary and the time zone is turned on. This feature is also dependent on the call forward feature being turned off and the time and day being outside the DND time zone if that feature is enabled.
  • Page 31: Programming Dial-Out Functions

    2.5 PROGRAMMING DIAL-OUT FUNCTIONS 2.5.1 Call Forward Programming These steps program the call forwarding telephone number into the 1812 memory. Call forwarding can only be used when the 1812 is programmed in phone mode (see 2.3.3). Press * 1 0 and enter the four-digit MASTER CODE _ _ _ _ (beep). If the forwarding number is long distance, press 1 then enter the area code _ _ _ and then press * (beep).
  • Page 32: Entry Code Programming

    2.6 ENTRY CODE PROGRAMMING 2.6.1 Four-Digit Entry Code Programming This programming sequence programs four digit entry codes into the system memory. You can store up to 50 unique entry codes into the system memory, however these codes will perform different functions dependent on the location code that they have been stored in.
  • Page 33: Section 3 - Adjustments

    SECTION 3 – ADJUSTMENTS Speaker Volume The speaker volume potentiometer is labeled SPEAKER VOL on the control board. The speaker volume should be adjusted for adequate sound. Adjusting the speaker volume too loud will cause feedback from the microphone. 1. Open the front of the telephone entry system and locate the speaker volume adjustment. 2.
  • Page 34: Circuit Board Adjustment Locations

    Circuit Board Adjustment Locations PH In PH Out Mstr Code FB 1 Keypad FB 2 Spkr Vol 1 2 3 4 5 6 7 8 Page 34 1812-065-M-3-07...
  • Page 35: Section 4 - Operating Instructions

    SECTION 4 – OPERATING INSTRUCTIONS Calling the Resident To place a call from the 1812 to the resident’s house, the guest simply presses the PUSH TO CALL button located on the faceplate. Once the guest has been identified by voice communication, the resident may grant them access by pressing the appropriate tone open number, or they may deny access by simply hanging up.
  • Page 36: Preprogrammed Phone Numbers

    Preprogrammed Numbers To use the preprogrammed phone number feature, the guest simply presses 01, 02, or 03 on the system keypad. The 1812 will automatically dial out the specific preprogrammed phone number. Once the call is answered at the other end, that party may grant or deny a guest access by pressing the programmed tone open number or simply hanging up.
  • Page 37: Resident Operation Instructions

    Resident Operating Instructions The following operating instructions assume that the 1812 features are being turned on and off from the resident’s touch tone telephone and that the system attention number is 7 (factory setting). If the system attention number has been changed, use the new attention number in step 1. These steps can also be performed at the system keypad by skipping step 1 (start with step 2) and by pressing 0 # together in place of step 4.
  • Page 38: Entry Code Time Zone Enable / Disable

    Entry Code Time Zone Enable / Disable The entry code time zone affects only those entry codes programmed under the time zoned entry code location codes 21-25 for relay 1, 46-50 for relay 2. To use this feature, be sure that four-digit entry codes have been programmed into the system under the proper location codes, and be sure that an entry code time zone has been programmed (2.4.4).
  • Page 39: Relay Activation Check

    4.11 Relay Activation Check The 1812 can be called to check if relay 1, relay 2, or both relays in the system are latched and holding a door or gate in the open (unlocked) position. Pick up your telephone and press * 7 (beep). Listen for the following sequence of tones.
  • Page 40: Switch Input Operation

    4.14 Switch Input Operation A switch closure between terminals 7 and 9 will activate relay 1 for its programmed strike time. A switch closure between terminals 8 and 9 will activate relay 2 for its programmed strike time. A switch closure between terminals 6 and 9 will activate the external time zone input. When this input is activated, entry codes that have been programmed into the time zone restricted location codes will not work.
  • Page 41: Trouble Shooting

    SECTION 5 – MAINTENANCE The DoorKing telephone entry system is essentially a maintenance free device. When the unit is properly installed, it should provide years of trouble free service. Maintenance is limited to updating the directory and phone number and/or entry codes when residents move in or out.
  • Page 42 1812 box and be sure that none are pinched. Be sure that these wires are not touching the back of the 1812 circuit board, possibly causing a short to ground. If all of the above steps fail to identify the source of noise, contact DoorKing for additional assistance.
  • Page 43: Trouble Shooting Chart

    SYMPTON POSSIBLE SOLUTION(S) • Cannot get into Wrong master code entered. Start over. programming mode. • Waiting too long between pushing buttons. Enter information quicker. • Keypad is not plugged into board correctly. Cable points down. • System emits a long Waiting too long between pushing buttons.
  • Page 44 SYMPTON POSSIBLE SOLUTION(S) • System generates Switch the wires on the PHON IN terminals. tone when granting access to a visitor, but will not work on regular phone line. • System will not Using the wrong attention number. Re-program attention number. answer when called from the residents phone.
  • Page 45: Accessories

    Camera mounted in phone system. P/N 1812-130 Color, P/N 1812-040 Black & White. Magnetic Locks A variety of magnetic locks are available to meet individual application requirements. Contact your DoorKing dealer. Electric Strikes A variety of electric strikes are available to meet individual application requirements. Contact your DoorKing dealer.
  • Page 46: Tables

    5.3 TABLES Complete the information in the tables on the following pages to maintain a record of the information that has been programmed into the telephone entry system if the system IS NOT being programmed from a PC. If PC programming is being utilized, there is no reason to maintain these log sheets since the PC will maintain a complete record of the information that has been programmed.
  • Page 47: Entry Code Log Sheet

    Entry Code Log Sheet Location Relay Function Entry Location Relay Function Entry Number Code Number Code Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary...

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