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Installation/Owner's Manual
Use this manual for circuit board 1862-010 Revision O or higher.
1803
1803
1803
1808
1808
1808
1810
1810
1810
Date Installed:
Installer/Company Name:
Phone Number:
Leave Manual with Owner
Conforms To UL STD 294
UL Listed
Certified To CAN/ULC-S319-05
Control a main entry point plus an additional entry point.
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Circuit Board
Serial Number
and Revision Letter:
Copyright 2019 DoorKing
®
, Inc. All rights reserved.
1803 / 1808 / 1810
1803 / 1808 / 1810
1803 / 1808 / 1810
Telephone Entry System
1 8
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1 8
Model Number
Copyright 2009 DoorKing, Inc. All rights reserved.
1800-060 Issued 7-19
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Version A

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Table of Contents
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Summary of Contents for DoorKing 1803

  • Page 1 Circuit Board Serial Number Phone Number: and Revision Letter: Leave Manual with Owner Version A Copyright 2019 DoorKing ® , Inc. All rights reserved. Conforms To UL STD 294 UL Listed Certified To CAN/ULC-S319-05 Copyright 2009 DoorKing, Inc. All rights reserved.
  • Page 2 QUICK GUIDE: Terminal Descriptions CLCK SENSE KEYPAD Located in the upper left corner of circuit board. Switch Input 2 3 2 1 Terminal MIC VOL Non-Removable FEEDBACK A closure between these terminals will cause Relay 2 3 2 1 to activate for the programmed strike time or 3 2 1 dial a preprogrammed...
  • Page 3: Factory

    Overview for System Programming Page # Section Command Factory Setting Section 3.1 General Programming Master Master Code 3.1.1 Switch ON NO Factory setting Single or Multiple Systems 3.1.2 * 04 0 (single) Relay Strike Time 3.1.3 * 03 Relay 1= 01 (1 sec) Relay 2= 01 (1 sec) “Tone Open”...
  • Page 4 Note: DoorKing cannot replace this specific lock or keys if lost. DoorKing, Inc. reserves the right to make changes in the products described in this manual without notice and without obligation of DoorKing, Inc. to notify any persons of any such revisions or changes. Additionally, DoorKing, Inc. makes no representations or warranties with respect to this manual. This manual is copyrighted, all rights reserved.
  • Page 5: Table Of Contents

    Flush Mount Kit Installation for 1803 & 1810 1.3.2 Self-Standing Lighted Kiosk for 1803 & 1810 1.3.3 Flush Mount Surface Mounting Kit Installation for 1803 & 1810 1.4 1808 Dimensions and Installation 1.5 Memory Chip Replacement 1.6 Postal Lock Installation 1.7 UL 294 Compliant Tamper Switch...
  • Page 6 TABLE OF CONTENTS SECTION 3 - PROGRAMMING Continued 3.2 Phone Number Programming 3.2.1 Programming the Directory Code Length 3.2.2 # Key - Insert an Amount of “Pause Time” Between Phone Number Digits 3.2.3 Programming Phone Numbers - Up to 16-Digits 3.2.4 Deleting Individual Phone Number 3.2.5...
  • Page 7 Notice: DoorKing does not provide a power transformer on units sold outside of the United States. Use only transformers that are listed by a recognized testing laboratory to power the telephone entry system. An Inherently Protected Transformer must be used to power this device.
  • Page 8 General Information • Prior to beginning the installation of the telephone entry system, we suggest that you become familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help insure that you installation is performed in an efficient and professional manner. •...
  • Page 9: Section 1 - Installation

    1.1 General Installation There are 2 different styles of the telephone entry systems (Surface mounts and Flush mounts-1803/1810 only), and different ways to mount them (On a wall, in a wall, attached to a architectural style post, kiosk, etc). Models will ALL need a telephone line, power and communication wires run to them in conduit or inside a architectural style post.
  • Page 10 6. Remove the faceplate, main terminal (still wired), store them in a Safe Place until they need to be re-installed. 7. Proceed to section 1.2.1 for 1803 & 1810 models. Go to section 1.4 for 1808 model. R I N...
  • Page 11 1.1.2 Install Enclosure for 1803 & 1810 There are 2 different styles for the 1803 & 1810 - surface and flush mount. The illustrations below show typical installations Mount a Surface but specific installations can vary from this. (See sections 1.2).
  • Page 12: 1803 & 1810 Surface Mount Dimensions

    Surface mount units can be mounted directly to a wall, pilaster, post mounted using a DoorKing architectural style mounting post (P/N 1200-037 and 1200-038) or recessed in a wall (see next page) with the surface mount recess kit (P/N 1803-150). Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates.
  • Page 13 1.2.1 Surface Mount Recess Kit Installation for 1803 & 1810 1803 & 1810 surface mount units can be Mount In a Surface c k n recessed into a wall or pilaster by using the optional surface mount recess kit if desired (P/N 1803-150).
  • Page 14: 1803 & 1810 Flush Mount Dimensions

    Flush mount 1803 & 1810 are installed into a wall/kiosk and can be mounted outside, exposed to the weather. It is preferred that they have limited direct exposure to the weather. We suggest that when they are mounted outdoors, it is in a covered protected area.
  • Page 15 1.3.1 Flush Mount Kit Installation for 1803 & 1810 The flush mount kit has two c k n parts; the rough-in box and the P l a s t i c trim ring. The rough-in box is a c e Mount In a Surface installed in the wall first.
  • Page 16 The flush mount kit (Sold separately) is installed into the self-standing c k n s t i c kiosk (P/N 1200-170) to secure the flush mount 1803 or 1810 in place. a c e Secure the rough-in box in the kiosk. Run all necessary wires to rough-in box.
  • Page 17 1.3.3 Flush Mount Surface Mounting Kit Installation for 1803 & 1810 Flush mount unit (See page 10 for flush mount enclosure dimensions) can be t i n ( N o t s u mounted ON a wall or pilaster and NOT IN...
  • Page 18: 1808 Dimensions And Installation

    1.4 1808 Dimensions and Installation 1808 units can be mounted directly to a wall, pilaster, post mounted using a DoorKing mounting post (P/N 1200-045 or 1200-046). Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates.
  • Page 19: Memory Chip Replacement

    Discharge any static electricity from your hands by touching a proper ground device before installing chip! 1862-010 Circuit Board Memory Chip Location CONTRAST DOORKING 1862-010 Dimple MUST be at the top of the chip! LCD Display (Models 1803 and 1810 only) MASTER CODE l e a CLCK...
  • Page 20: Postal Lock Installation

    Post Office uses for gang mailboxes. These locks are not available to the public. The installer or the building owner/manager will have to call the Post Office and arrange for the installation of this lock into the telephone entry system. DoorKing 1803 &...
  • Page 21: Ul 294 Compliant Tamper Switch

    1.7 UL 294 Compliant Tamper Switch The tamper switch needs to be connected to a security device or existing security system to comply with the UL 294 standard. Connect the 2 white wires of the Normally Closed gravity activated dry contact tamper switch to whatever security setup you desire.
  • Page 22: Section 2 - Wiring

    Ray J Wyatt J By A Switch. “Optional” 12 volt .8 amp hour gel-cell battery (DoorKing P/N 1801-008) can be installed to provide stand-by power in the event of a power outage. 2.1.2 Wire Runs Be sure that you use proper wire that has an insulation Underground Cutaway rated for an underground environment.
  • Page 23 The use of surge suppressors can significantly reduce the chance of component failure because of static charges or surges. DoorKing recommends Installing a Phone Line surge suppressor (DoorKing P/N 1877-010 or equivalent) and a Low Voltage surge suppressor (DoorKing P/N 1878-010 or equivalent) to help protect the entry system from power surges.
  • Page 24: Terminal Descriptions

    2.2 Terminal Descriptions CLCK SENSE KEYPAD Located in the upper left corner of circuit board. Switch Input 2 3 2 1 Terminal MIC VOL Non-Removable FEEDBACK A closure between these terminals will cause Relay 2 3 2 1 to activate for the programmed strike time or 3 2 1 dial a preprogrammed...
  • Page 25: Telephone Entry System Wiring And Adjustments

    Switch Input 2 - LCD Display A switch closure across these terminals activates Relay 2 for its (1803 & 1810 only) programmed strike time or dials a preprogrammed phone number. See section 3.1.7 Switch Input Feature. Type of wiring to be used on ALL external devices: A) Type CL2, CL2P, CL2R, or CL2X.
  • Page 26 1/8 turn and re-test the system. You may have to perform this step several times to find the correct adjustment. 2.3.3 LCD Display Contrast for 1803 & 1810 LCD display is adjusted at the factory and should NOT need to be re-adjusted. If it does, Let the system run for at least 10-minutes before making any display contrast adjustments.
  • Page 27 30 seconds. This tone will continue every 30 seconds until a new master code is entered, or until the switch is turned off. After the switch is turned off, the LCD display on 1803 &...
  • Page 28: Section 3 - Programming

    SPKR 16AC 16AC step is ended. The LCD display on 1803 & 1810 models will prompt you for information that you will need to enter. Programming from an Offsite Location Follow these steps when programming the system from an offsite location (remote). You MUST use a touch-tone telephone and the RING jumper (section 2.3.5) MUST be installed to perform off site (remote) programming.
  • Page 29 Overview for System Programming Page # Section Command Factory Setting Section 3.1 General Programming Master Master Code 3.1.1 Switch ON NO Factory setting Single or Multiple Systems 3.1.2 * 04 0 (single) Relay Strike Time 3.1.3 * 03 Relay 1= 01 (1 sec) Relay 2= 01 (1 sec) “Tone Open”...
  • Page 30: Single Or Multiple Systems

    Factory setting = 1 (tone ON) 1. Press and enter your four-digit MASTER CODE (beep). The 1803 & 1810 LCD display will read: 1=Y 0=N 2. Enter for YES - tone will sound or for NO - tone will not sound, then press (beep).
  • Page 31: Tone Open Numbers

    3.1.6 Tone Open Numbers These steps will program the tone open numbers for Relays 1 and 2. You will need to enter a four-digit number (see chart below) to set the relay functions. If a function is not desired, enter # in place of a number. Fill out log table in back of this manual for desired tone open numbers.
  • Page 32: Pbx Line Access Code Programming

    3.1.9 PBX Line Access Code Programming If the telephone entry system is connected to a PBX telephone system rather than a dedicated C.O. line, you may need to set the unit to dial a line access code prior to dialing the resident phone number. Typically, the line access code is “9”, but check with the PBX system administrator to be sure.
  • Page 33 3.1.13 Automatic Hang-up Function This programming sequence determines when the phone system will automatically hang itself up after a predetermined time of inactivity. You can program the system to not hang-up (0), to hang-up after 5 sec of dial-tone (1), to hang-up after 15 sec of silence (2) or to hang-up after either 5 sec of dial-tone or 15 sec of silence (3).
  • Page 34 If more than 600 phone numbers are needed, then sections 3.2.8 - 3.2.13 MUST be used with the limitations of the old software but DoorKing DOES NOT RECOMMEND this. 3.2.1 Programming the Directory Code Length This programming sequence sets the directory code length to 1 - 2 - 3 or 4 digits.
  • Page 35 3.2.3 Programming Phone Numbers - Up to 16-Digits In this programming sequence, the directory codes and phone numbers (up to 16 digits) will be programmed into the system. Be sure you have programmed the directory code length that you desire as described in section 3.2.1. Changing the directory code length (Section 3.2.1) AFTER programming the telephone numbers will ERASE ALL the phone numbers and directory codes that have been previously programmed in.
  • Page 36 3.2.6 Display / DELETE Phone Numbers with UNKNOWN Directory Codes For 1803 & 1810 models ONLY. This program sequence is useful to display phone numbers when you DO NOT KNOW what directory code they have been programmed under. This sequence also gives you the option to delete the phone number after it is displayed.
  • Page 37 DoorKing DOES NOT RECOMMEND using 7-Digit Phone Number programming for a NEW phone system. It is more complex to program and and limits the features available compared to 16-Digit Phone Number programming.
  • Page 38: Area Code Reference Number

    3.2.10 Programming 7-Digit Phone Numbers In this programming sequence, the directory codes and 7-digit phone numbers will be programmed into the system. Be sure you have programmed section 3.2.8 to YES (7-digit capability) and the directory code length that you desire in section 3.2.1. Changing the directory code length AFTER programming the telephone numbers will ERASE ALL the phone numbers and directory codes that have been previously programmed in.
  • Page 39 3.2.12 Programming Phone Numbers WITH Area Code Reference Numbers Program phone numbers that are referenced to an area code (long distance and 10-digit dialing calls). Make sure that the area code(s) have already been programmed with area code reference numbers in previous section 3.2.11. Be sure you have programmed section 3.2.8 to YES (7-digit capability) and the directory code length that you desire in section 3.2.1.
  • Page 40: Entry Code Programming

    3.3 Entry Code Programming 3.3.1 Programming Four-Digit Entry Code This programming sequence programs four-digit entry codes into the system memory. The number of four-digit entry codes that can be programmed is the same as the telephone number memory capacity, plus 12. We suggest that all entry codes that are programmed into the system be listed with the names of residents that they have been assigned to (see log tables in back of this manual).
  • Page 41: Relay 2

    3.3.5 "Hold Four-Digit Entry Codes" - Reverse Relay Activation ONLY A four-digit entry code can be programmed to reverse the condition of relay 1 or relay 2 ONLY. If a relay is NOT activated, entering one of these entry codes will activate it and keep it activated (Hold). If a relay is activated, entering one of these entry codes will release it. (4) entry codes can be assigned to each relay using specific Hold Code numbers.
  • Page 42: Time Functions Programming

    3.4 Time Functions Programming 3.4.1 Programming Time Clock This programming sequence programs the calendar chip in the telephone entry system for the current time and date. The calendar chip MUST be programmed if you are going to use any of the time functions available with the entry system. 1.
  • Page 43 3.4.3 Four-Digit Entry Codes Time Zone This programming sequence sets up ONE time zone for the FOUR-digit entry codes to activate the system relays. This time zone uses a range of four-digit entry codes (Boundary numbers) and can be programmed for certain days of the week. This time zone can be turned ON and turned OFF after it is programmed (see operating instructions 4.2.4 to turn ON or OFF the programmed entry code time zone).
  • Page 44 3.4.4 Five-Digit Entry Codes Time Zone This programming sequence sets up ONE time zone for the FIVE-digit entry codes to activate the system relays. This time zone uses a range of five-digit entry codes (Boundary numbers) and can be programmed for certain days of the week. This time zone can be turned ON and turned OFF after it is programmed (see operating instructions 4.2.4 to turn ON or OFF the programmed entry code time zone).
  • Page 45: Section 4 - System Operating Instructions

    SECTION 4 - SYSTEM OPERATING INSTRUCTIONS 1 8 0 4.1 General Instructions P re P re “ # ” D ir L in 4.1.1 Guest Instructions a in Instructions on the faceplate of the unit will instruct guest on the operation of the telephone e r a entry system.
  • Page 46: System Administrator

    4.2 System Administrator The administrator can perform the following operations from a remote location (off-site) using a touch-tone telephone. You must know the phone number of the system and the system’s four-digit MASTER CODE. 4.2.1 Remote Programming (Touch-Tone Phone) 1. Call the telephone number that the entry system is installed on. The system will answer with a short tone (beep heard). Note: the number of rings before the system answers is dependent on the programming in 3.1.8.
  • Page 47 4.2 System Administrator Continued 4.2.4 Remote Entry Code Time Zone Enable / Disable The entry code time zones can be turned OFF (disable) or ON (enable) remotely from a touch-tone telephone at any time without changing the time zone boundaries. To program the time zone boundaries, see sections 3.4.3 and 3.4.4. Entry code time zones can also be turned off or on at the system keypad by skipping step 1 and proceeding directly to step 2 in the sequence below.
  • Page 48: Miscellaneous Operating Instructions

    Switch 2 input can be programmed as the application requires. For example, if the telephone entry system is controlling a vehicular gate with relay 1 and a pedestrian gate with relay 2, a postal lock box (DoorKing P/N 1402-080) could be installed at the pedestrian gate for the mail carrier and connected to switch input 2.
  • Page 49: Section 5 - Maintenance

    1. Have a good VOM meter handy to check voltages and continuity. 2. Have a telephone test set (DoorKing P/N 1800-050 or equivalent) to check the telephone line. Noise on the phone line will cause problems with the entry system.
  • Page 50 Symptom Possible Solution(s) • Disconnect the phone line from the system and check it with a handset. If line is noisy, problem is with the phone line and not the entry system. • Check for any shorts to ground behind the circuit board. •...
  • Page 51: Accessories

    Low voltage (28 V) suppressor. P/N 1878-010. Stainless Steel Case High voltage (115 V) suppressor. P/N 1879-080. Replaces the black steel surface mount case on the 1803 and Mounting Posts & Kiosk 1810 units with a stainless steel case. P/N 1810-102.
  • Page 52: Area Code

    6.1 Log Tables Complete the information in the tables on the following pages to maintain a record of the information that has been programmed into the telephone entry system. Master Code (section 3.1.1) Relay Strike Time (section 3.1.3) 1st Digit 2nd Digit 3rd Digit 4th Digit...
  • Page 53 Residents Information Make additional copies of this table as needed. Alternate Area Code may be needed when using 7-Digit Phone Numbers Programming ONLY, see sections 4.3.4 and 4.3.5 for more info. NAME AREA CODE PHONE NUMBER DIRECTORY CODE ENTRY CODE ALT.
  • Page 54 Your name (or apartment number) and telephone number have been programmed into the DoorKing telephone entry system under a specific DIRECTORY CODE. This directory code can be from 1 to 4 digits long. When a guest comes to visit you, they will look up your name in a resident directory (located on a separate printed directory to provide guests with the resident directory information).
  • Page 55 1800-060 Issued 7-19 Version A...
  • Page 56: 1800-060 Issued

    Installation/Owner’s Manual 1803 / 1808 / 1810 1803 / 1808 / 1810 1803 / 1808 / 1810 Telephone Entry System Use this manual for circuit board 1862-010 Revision O or higher. 1800-060 Issued 7-19 Control a main entry point plus an additional entry point.

This manual is also suitable for:

18081810

Table of Contents