DoorKing 1814 Owner's Manual
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DoorKing 1814 Owner's Manual

DoorKing 1814 Owner's Manual

Electronic directory telephone entry system
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Owner's Manual
P/N 1814-065 REV H, 10/01
Copyright 2001 DoorKing, Inc. All rights reserved.
Electronic Directory Telephone Entry System
Model 1814
DoorKing, Inc.
120 Glasgow Avenue
Inglewood, California 90301
U.S.A.
Phone: 310-645-0023
Fax: 310-641-1586
www.doorking.com

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  • Page 1 Owner’s Manual Model 1814 Electronic Directory Telephone Entry System DoorKing, Inc. 120 Glasgow Avenue Inglewood, California 90301 U.S.A. Phone: 310-645-0023 Fax: 310-641-1586 www.doorking.com P/N 1814-065 REV H, 10/01 Copyright 2001 DoorKing, Inc. All rights reserved.
  • Page 3 DoorKing, Inc. reserves the right to make changes in the products described in this manual without notice and without obligation of DoorKing, Inc. to notify any persons of any such revisions or changes. Additionally, DoorKing, Inc. makes no representations or warranties with respect to this manual.

  • Page 4: Table Of Contents

    TABLE OF CONTENTS Preface Important Notices..............................6 General Information ............................. 7 Features ................................8 Section 1 – Installation Installation Guidelines – All Systems ....................9 1.1.1 Surface Mount Units ......................10 1.1.2 Surface Mount Units with Recess Box .................. 11 1.1.3 Flush Mount Units.........................
  • Page 5 View Four-digit Entry Codes ....................37 3.5.4 Entry Code Ranges ......................37 Section 4 – Adjustments Circuit Board Adjustments............................ 39 1814 Adjustment Locations ..........................41 Section 5 – Operating Instructions Guest Instructions..........................43 Resident Instructions 5.2.1 Responding to a Guest Call ....................44 5.2.2...

  • Page 6: Important Notices

    DoorKing does not provide a power transformer on units sold into Canada. Use only transformers that are CSA listed to power the telephone entry system. 1802, 1803, 1808, 1810, 1814, 1815, 1818 and all "P" series systems require a 16.5-volt, 20 VA transformer. The models 1816 and 1817 require a...

  • Page 7: General Information

    GENERAL INFORMATION Prior to beginning the installation of the telephone entry system, we suggest that you become familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help insure that you installation is performed in an efficient and professional manner. The proper installation of the telephone entry panel is an extremely important and integral part of the overall access control system.

  • Page 8: Features

    This feature is available with the following units only: Model 1814 with 1843-010 circuit board, REV B or higher. Directory codes can be set from 1 to 4 digits in length and can be randomly assigned. 10 programmable area codes allow the system to be used in areas requiring 10 and 11-digit dialing.

  • Page 9: Section 1 - Installation

    SECTION 1 - INSTALLATION Order your telephone line at least two weeks prior to the planned installation date. This will assure that a phone line is available when the unit is installed. The telephone company will require the following information from you: Type: Touch Tone, Loop Start Ringer Equivalence:...

  • Page 10: Surface Mount Units

    Surface mount units can be mounted directly to a wall or pilaster, or can be post mounted using a DoorKing heavy-duty mounting post (p/n 1200-047 and 1200-048). Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates.

  • Page 11: Surface Mount Units With Recess Box

    1.1.2 Surface Mount Units with Recess Box Surface mount units can be semi-flush mounted into a wall or pilaster by using the optional recess- mounting box (p/n 1803-150). Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates.

  • Page 12: Flush Mount Units

    1.1.3 Flush Mount Units Flush mount units are installed into a wall with flush mount kits 1814-065 (stainless) or 1814-066 (gold). Flush mount kits are not included with the entry system. Flush mount units are not designed for direct exposure to the weather. Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates.

  • Page 13: Flush Mount Rough-In Box

    1.1.4 Flush Mount Rough-in Box The flush mount installation kit has two parts; the rough-in box and the trim ring. The rough-in box is installed first. 12.75 1.875 3.875 10-24 x 1.125 Stud 1.125 DIA 1.75 9.25 .25 DIA 1.75 6.375 11.0...

  • Page 14: Flush Mount Trim Ring

    1.1.5 Flush Mount Trim Ring Flush mount units can be mounted by using the 1814-065 (stainless) or 1814-066 (gold) mounting kit. Flush mounting kits are not included with the unit. Flush mount units are not designed for direct exposure to the weather. Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates.

  • Page 15: Flush Mount Surface Mounting Kit

    1.1.6 Flush Mount Surface Mounting Kit Flush mount units can be surface mounted by using the optional 1814-152 surface mount trim ring. Flush mount units are not designed for direct exposure to the weather. Be sure that the unit is securely mounted and is not subject to vibration from closing doors or gates.

  • Page 16: Wall Mount Units

    1.1.7 Wall Mount Units Wall mount units (models 1815 and 1817 only) are designed to be mounted directly onto a wall without the need of cutting a large hole as is necessary with flush mount units. Wall mount units are not designed for direct exposure to the weather.

  • Page 17: Memory Chip Installation

    1.2 MEMORY CHIP INSTALLATION The telephone entry system is shipped with two memory chips packaged in a separate box inside the shipping container. The memory chips must be installed for the telephone entry system to operate. CAUTION!! Do not install the memory chips with power to the telephone entry system turned on.

  • Page 18: Postal Lock Installation

    The installer or the building owner/manager will have to call the Post Office and arrange for the installation of this lock into the telephone entry system. All DoorKing commercial telephone entry systems are designed to accept installation of the postal lock.

  • Page 19: Section 2 - Wiring

    SECTION 2 – WIRING Prior to installing wiring to the telephone entry system, we suggest that you become familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help insure that you installation is performed in an efficient and professional manner. The wiring of the telephone entry panel is an extremely important and integral part of the overall access control system.

  • Page 20: Maximum Wire Run Distance Charts

    1 6 V A C 20 VA Back-up Earth Ground Battery Phone Wiring Maximum Distance Power Wiring Maximum Distance 800 Feet 24 AWG 100 Feet 18AWG 1600 Feet 22 AWG 200 Feet 16 AWG...

  • Page 21: Main Terminal Description

    N.C. operation by the relay 2 shorting bar. A 12 volt .8 amp hour gel-cell battery (DoorKing p/n 1801-008) can be installed in the system to provide stand-by power in the event of a power outage. Connect the positive (RED) lead to terminal...

  • Page 22: Relay Wiring (Typical)

    2.2 RELAY WIRING (TYPICAL) 2.2.1 Controlling a Single Door or Gate Relay 1 is typically used when the system will control a single door or vehicular gate operator. Note that the electric strike and magnetic lock are each powered by their own power supply. Electric strikes are connected through the normally open (NO) contact and magnetic locks are connected through the normally closed (NC) contact.

  • Page 23: Controlling A Gate And A Pedestrian Gate Or Door

    2.2.2 Controlling a Gate Operator and Pedestrian Gate (or Door) When controlling a gate operator and pedestrian gate (or door), relay 1 is typically used to control the gate operator while relay 2 is typically used to control the door or gate. Note that the electric strike and the magnetic lock are powered from their own power supply.

  • Page 25: Section 3 - Programming

    SECTION 3 – PROGRAMMING The DoorKing 1814 Telephone Entry System can be programmed from the front keypad on the entry system, remotely from an off premise location using a touch tone telephone, or by using an IBM compatible AT keyboard. The master code can only be programmed from the front keypad.

  • Page 26: General Programming

    TOGETHER to end this programming step (beeeeeep). 3.2.3 Programming for Call-up Operation This feature is only used when the telephone entry system is interfaced with a DoorKing 1816 Telephone Intercom system under certain special applications. The factory setting for this feature is OFF.

  • Page 27: Relay Strike Time

    3.2.4 Relay Strike Time These steps will program Relay 1 and Relay 2 strike times. Strike times can be programmed from 1/4 second (enter 00 in step 4) up to 99 seconds by entering the desired time in seconds. Factory setting for relay strike times are: Relay 1 = 01, Relay 2 = 01. Press and enter the four-digit MASTER CODE _ _ _ _ (beep).

  • Page 28: Postal Switch

    3.2.7 Postal Switch This programming sequence sets that relay(s) will activate when the postal switch input is activated on the telephone entry system. The system can be programmed so that only one relay will activate, or any combination of relays will activate. Although there are only two relays to set, you will enter a three-digit number in this step.

  • Page 29: Programming Letters, Numbers And Messages

    3.3 PROGRAMMING LETTERS, NUMBERS and MESSAGES The keypad on the 1814 system has all the letters of the alphabet, the numbers 0 through 9, and a space key printed on it. This allows the keypad to be used to program all names and numbers into the systems electronic directory.

  • Page 30: Programming The User Message

    3.3.2 Programming the User Message The user message, followed by the instruction message, scrolls across the screen from right to left when the system is not in use. Both the user and instruction message can be programmed to display your own message. The user message can be a maximum of 48 characters (spaces count as a character) and is entered into the system memory in three blocks.

  • Page 31: Programming The Instruction Message

    3.3.3 Programming the Instruction Message The instruction message scrolls across the screen from right to left when the system is not in use and follows the user message programmed in 3.3.2. The instruction message can be a maximum of 52 characters (spaces count as a character) and is entered into the system memory in three blocks.

  • Page 32: Programming Phone Numbers And Names

    3.4 Programming Phone Numbers and Names Before beginning manual programming of this telephone entry system from the keypad, it is strongly recommended that the resident log sheets in the back of this manual be competed in their entirety. This will make programming easier and can be used as a reference when entering phone numbers, names, entry codes and device numbers.

  • Page 33: Programming The Directory Code Length

    3.4.1 Programming the Directory Code Length This programming sequence sets the directory code length to 1 - 2 - 3 or 4 digits. If 11 or more resident names or telephone numbers are going to be programmed into the system, the directory code must be at least two-digits.

  • Page 34: Programming Area Codes

    3.4.3 Programming Area Codes Up to 10 different area codes can be programmed for any 10-digit or long distance calling requirements and will be referenced 0 through 9 (for a total of 10). The area codes will be entered as a four-digit number (1 + the three digit area code).

  • Page 35: Programming Names

    3.4.5 Programming Names In this section, names will be programmed into the system. Names are referenced to a phone number by entering the directory code that the persons phone number has been programmed to. Press and enter the four-digit MASTER CODE _ _ _ _ (beep). Enter the directory code (1, 2, 3 or 4 digits depending on what was programmed in 3.4.1) then press (beep).

  • Page 36: Delete Area Codes

    3.4.8 Delete Area Codes This program sequence deletes area code numbers that have been programmed into the system. Press and enter the four-digit MASTER CODE _ _ _ _ (beep). Enter the area code reference number (0 through 9) _ then press (beep).

  • Page 37: Four-Digit Entry Codes

    3.5 FOUR-DIGIT ENTRY CODES Four-digit entry codes are entered on the system keypad preceded by # to allow the resident access. Do not confuse four-digit entry codes with a five-digit device code entered from a weigand keypad. 3.5.1 Programming Four-digit Entry Codes Press and enter the four-digit MASTER CODE _ _ _ _ (beep).

  • Page 39: Section 4 - Adjustments

    SECTION 4 – ADJUSTMENTS Speaker Volume 1. Open the front of the telephone entry system and locate the speaker volume adjustment. 2. Place a phone call from the telephone entry system to a resident. While they are talking, adjust the speaker volume potentiometer for adequate sound. To increase the volume rotate the potentiometer clockwise, to decrease the volume rotate the potentiometer counter clockwise.

  • Page 40: Ring Pin

    Ring Pin 1. The ring pin is labeled RING on the control board. This shorting pin must be installed to allow the system to answer any calls placed to it. If remote programming or remote relay operation is to be used, the shorting pin must be installed. Removing the shorting pin will cause the system to never answer any call placed to it.

  • Page 41: 1814 Adjustment Locations

    1814 Adjustment Locations C O N T R A S T V O L U M E A U T O F E E D B A C K 1 8 1 6 C L I C K S E N S...

  • Page 43: Section 5 - Operating Instructions

    Instructions on the telephone entry systems guide guest on the usage of the system and how to locate and call the resident that they wish to visit. The 1814 system utilizes A and Z scroll buttons that a guest will use to locate the resident that they are wishing to visit. Pushing the A button will cause the resident directory to scroll up while pushing the Z button causes the resident directory to scroll down.

  • Page 44: Resident Instructions

    5.2 RESIDENT INSTRUCTIONS Resident control of the door or gate that the telephone entry system controls is limited to opening the door or gate in response to a call from a guest, or they may open the door or gate by using their assigned four-digit entry code.

  • Page 45: System Administrator

    5.3 SYSTEM ADMINISTRATOR The administrator can perform the following operations from a remote location using a touch-tone telephone. You must know the phone number of the system and the system master code. 5.3.1 Opening from a Remote Location 1. Call the telephone number that the entry system is installed on. The system will answer with a short tone (beep).

  • Page 46: Relay Check

    5.3.3 Relay Check The telephone entry system can be called and a check can be made to determine if any of the relays in the system are in a "hold-open" mode. This check can be useful if your gate (or door) is held open and you suspect that the telephone entry system relay may be the cause.

  • Page 47: Miscellaneous Operating Instructions

    5.4 MISCELLANEOUS OPERATING INSTRUCTIONS 5.4.1 Talk Time The talk time for directory codes 0, 00, 000, 0000 and 1, 01, 001, 0001 is factory set to 4 minutes 15 seconds and cannot be changed. These directory codes should be reserved for use with management or emergency phone numbers that typically require longer talk times.

  • Page 49: Trouble Shooting

    SECTION 6 – MAINTENANCE The DoorKing telephone entry system is essentially a maintenance free device. When the unit is properly installed, it should provide years of trouble free service. Maintenance is limited to updating the directory and phone number and/or entry codes when residents move in or out.
  • Page 50 SYMPTON POSSIBLE SOLUTION(S) Cannot get into Wrong master code entered. Start over. programming mode. Waiting too long between pushing buttons. Enter information quicker. Keypad is not plugged into board correctly. Cable points down. Memory chips are installed upside down. System emits a long Waiting too long between pushing buttons.
  • Page 51 SYMPTON POSSIBLE SOLUTION(S) Four-digit entry codes Forgetting to press # first. will not work. Re-program the entry code ranges (3.5.4). Entry codes will not Re-program relay 1 low and high ranges (3.5.4). activate relay 1. Entry codes will not Re-program relay 2 low and high ranges (3.5.4). activate relay 2.

  • Page 53: Accessories

    Flush Kit Use to install flush style units into a wall or column. Kit includes rough in back box and trim ring. P/N 1814-165 comes with stainless steel trim ring. P/N 1814-166 comes with gold plated trim ring. Flush Ring Use to surface mount a flush style unit.

  • Page 54: Log Tables

    6.3 LOG TABLES Complete the information in the tables on the following pages to maintain a record of the information that has been programmed into the telephone entry system. Make copies of the resident log sheet so that you have enough to complete a listing of all residents and data.
  • Page 55 NAME PHONE NUMBER DIR CODE Make additional copies of this table as needed.

  • Page 57: Resident Instruction Sheet

    Resident Instruction Sheet telephone Guest Communication Granting or Denying Access 5RWDU\ 3KRQH 2QO\ Call Waiting Privacy Access Code 6\VWHP $GPLQLVWUDWRU  )LOO LQ WKH EODQNV DERYH DQG FRS\ WKLV LQVWUXFWLRQ VKHHW IRU \RXU UHVLGHQWV...

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