Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for DoorKing 1812 PLUS
Summary of Contents for DoorKing 1812 PLUS
- Page 1 Owner’s Manual Residential Telephone Intercom / Access Control System P/N 1812-161 REV E, 1/10 Copyright 2009 DoorKing, Inc. All rights reserved. Model 1812 Plus DoorKing, Inc. 120 Glasgow Avenue Inglewood, California 90301 U.S.A. Phone: 310-645-0023 Fax: 310-641-1586 www.doorking.com...
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- Page 3 Use this manual with the following models only. 1812-Plus Residential Telephone Intercom / Access Control System with circuit board 1971-010. DoorKing, Inc. reserves the right to make changes in the products described in this manual without notice and without obligation of DoorKing, Inc. to notify any persons of any such revisions or changes.
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Page 4: Table Of Contents
Table of Contents Preface Important Notices...6 General Information ...7 Features ...8 Section 1 – Installation & Wiring Installation Guidelines Mount the 1812 Plus...9 Mount the By-Pass Switch...10 Dimensions Surface Mount Models...11 Flush Mount Models ...12 Wall Mount Models ...13 Telephone Line Wiring...14 Power Wiring ...15... - Page 5 Devices 2.4.1 Simple Access Code Programming ...30 2.4.2 Access Code Programming ...30 2.4.3 Delete Access Codes ...30 2.4.4 Delete All Access Codes ...31 2.4.5 Temporary Access Code programming ...31 2.4.6 Delete Temporary Access Codes ...31 2.4.7 Delete All Temporary Access Codes ...31 Time Functions 2.5.1 Program the Calendar Chip ...32...
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Page 6: Important Notices
Important Notices FCC – United States This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the FCC Rules and Regulations. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. -
Page 7: General Information
General Information • Prior to beginning the installation of the telephone entry system, we suggest that you become familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help insure that you installation is performed in an efficient and professional manner. •... -
Page 8: Features
Features • Unique telephone communication system allows homeowners to use their telephone as an intercom to speak to a guest at a front door or gate, and to control access to their property. • Unique distinctive ring. • Unit connects directly to the homeowners existing telephone line. No additional monthly expense for a second telephone line. -
Page 9: Section 1 - Installation & Wiring
SECTION 1 - INSTALLATION Installation of the 1812 Plus Telephone Entry System involves the installation of the hardware and by- pass switch, and the wiring of these components. If used to control a vehicular gate with an automatic gate operator, the... -
Page 10: Mount The By-Pass Switch
Mount the By-Pass Switch The 1812’s by-pass switch provides a method to remove the 1812 from the telephone line and reconnect the homeowner’s telephone to the telephone system. The By-Pass switch IS NOT optional – it must be installed as part of the 1812 system. All telephone wiring for the 1812 must pass through the by-pass switch. -
Page 11: Dimensions
Dimensions Surface Mount 10.0 .875 Dia 1.25 Surface Mount Curved 11.0 .875 1812-161-E-1-10 5.25 .875 2.875 1.31 6.25 .875 Page 11... -
Page 12: Flush Mount Models
Flush Mount Rough-in Box 10.25 1.25 Dia Flush Mount 1 2 3 12.0 .875 Dia 10.0 Page 12 2.625 4.25 1812-161-E-1-10... -
Page 13: Wall Mount Models
Wall Mount 10.75 1 2 3 1812-161-E-1-10 1.125 Page 13... -
Page 14: Telephone Line Wiring
Telephone Line Wiring Be sure to observe electrical safety when working with phone lines. Phone lines carry electricity and the ring voltage can deliver a substantial jolt. The best policy is to disconnect the house phone from the phone company Network Interface Device (also known as ‘Demarcation Device’) before working on the wiring. -
Page 15: Power Wiring
18 AWG 16 AWG The 1812 Plus system operates on 16.5 VAC. Do not power this device with 24 volt AC power. Use the supplied power transformer, 16 VAC, 20 VA (or U.L. listed equivalent) to power the telephone entry system. Do not power any other devices (electric strikes, magnetic locks, etc.) from this power transformer. -
Page 16: Wiring Diagram - Single Unit - Telephone Mode
Phone Phone Jack Jack Jack Master Code Keypad Speaker 1 2 3 4 5 6 7 8 9 1011 DOORKING, INC., INGLEWOOD, CA 90301 Title: 1812 Plus – single system. Basic wire connections. Date: 6/09 Dwg. No. M1812P-001 Rev. 1812-161-E-1-10... -
Page 17: Wiring - Multiple Units - Telephone Mode
1 2 3 4 5 6 7 8 9 1011 Master Code Keypad Speaker 1 2 3 4 5 6 7 8 9 1011 DOORKING, INC., INGLEWOOD, CA 90301 Title: 1812 Plus – multiple systems. Basic wire connections. Date: 6/09 Dwg. No. M1812P-002 Rev. Page 17... -
Page 18: Wiring - Single Unit - Intercom Mode
Be sure to properly ground all devices. Minimum 12 AWG wire. Master Code Keypad Speaker 1 2 3 4 5 6 7 8 9 1011 DOORKING, INC., INGLEWOOD, CA 90301 Title: 1812 Plus – single system. Basic wire connections intercom mode. Date: 2/09 Dwg. No. M1812P-003 Rev. 1812-161-E-1-10... -
Page 19: Wiring - Multiple Units - Intercom Mode
1 2 3 4 5 6 7 8 9 1011 Master Code Keypad Speaker 1 2 3 4 5 6 7 8 9 1011 DOORKING, INC., INGLEWOOD, CA 90301 Title: 1812 Plus – multiple systems. Basic wire connections intercom mode. Date: 2/09 Dwg. No. M1812P-004 Rev. Page 19... -
Page 20: Main Terminal Description
1.11 Main Terminal Description Terminal Description Phone In (Negative) Phone In (Positive) Ground Phone Out (Positive) Phone Out (Negative) Not Used. Switch Input Relay 1. A switch closure across terminals 7 & 9 will activate relay 1 for its programmed strike time. Switch Input Relay 2. -
Page 21: Section 2 - Programming
SECTION 2 – PROGRAMMING Before You Start The 1812 has been programmed at the factory with many of the programming parameters already set (default setting) for a typical residential application with a single 1812. There is no need to reprogram these parameters unless you want to change them. -
Page 22: Programming Guide Table
Programming Guide Table System Parameters Section 2.2 Description Phone / Intercom Mode Single / Multiple Systems System Attention Number Single or Double Ring Number of Rings to Resident Talk Time Relay Strike Time Tone Open Numbers Answer Incoming Call on X Rings Hang-up Tone Call Waiting On / Off Turn Speaker On From Outside Call... -
Page 23: Programming Information
TELEPHONE: Using a touch-tone telephone, many of the programmable features can be programmed from the house or remotely from an off-site location. Programming Information The 1812 PLUS model is not PC programmable. Programming can only be completed by the two methods described below. 2.1.1 Programming from the Keypad Follow the programming instructions as described in each section of this manual. -
Page 24: System Parameter Programming
System Parameter Programming 2.2.1 Phone / Intercom Mode Default setting is 1 (Phone Mode). The 1812 is normally connected in series with a resident’s incoming phone line, which supplies a constant source of DC voltage. When the 1812 is connected in this manner, program the unit for PHONE mode. -
Page 25: Number Of Rings To Residence
2.2.5 Number of Rings to Ring Residence Default setting is 05 (5 Rings). When the CALL button on the 1812 is pushed, this programming sequence sets the number of unanswered rings to the house before the 1812 hangs up. 1. Press * 6 4 and then enter the MASTER CODE. [ * 6 4 _ _ _ _ (beep)] 2. -
Page 26: Tone Open Numbers
2.2.8 Tone Open Numbers Default setting for Relay 1 is 9876. Default setting for Relay 2 is 5432. These steps will program the tone open number(s) for both relay 1 and relay 2 (each relay is programmed independently). You will need to enter a four-digit number (see chart below) to set each relay. -
Page 27: Hang Up Tone
2.2.10 Hang Up Tone Default setting is 0. These steps set the number that will hang-up the 1812 after the conversation is completed. The hang up tone is used when a call from the 1812 has been forwarded to an outside number. Once the conversation has ended, the hang up tone number should be pressed;... -
Page 28: Set Call Forwarding Microphone Gain And Speaker Volume
2.2.13 Set Call Forwarding Microphone Gain and Speaker Volume Default setting is 71. This adjustment is required only if call forwarding in the 1812 is being used. This step will adjust the microphone gain (the remote handset loudness) and the speaker volume (the 1812 loudness) during call forwarding operation. -
Page 29: Directory Codes
Directory Codes 2.3.1 Directory Codes 24 – 50 Dial Phone Number The 1812 has the capability of operating as an auto-dialer system and can store up to 27 phone numbers in its memory. When a visitor enters a directory code on the system keypad, the 1812 will call the phone number programmed under the specific directory code number. -
Page 30: Devices
Devices 2.4.1 Simple Access Code Programming This programming sequence programs simple access codes into the system memory. Simple access codes cannot be time zone restricted; they can only be assigned to operate either relay 1 or relay 2 on a 24/7 basis. If you require access codes to be time zone restricted, use the programming sequence in 2.4.2. -
Page 31: Delete All Access Codes
2.4.4 Delete All Access Codes This programming sequence deletes all access codes. WARNING: Once started, all access codes will be erased. 1. Press * 7 2 and enter the MASTER CODE. [ * 7 2 _ _ _ _ (beep)] 2. -
Page 32: Time Functions
The calendar chip must be programmed if any of the time related features are going to be used. Note: The clock / calendar chip in the 1812 Plus will keep time for approximately 48 hours if power to the system is lost or removed. If power is off longer than this, the clock / calendar chip will have to be reprogrammed. -
Page 33: Call Forward Phone Number Programming
2.5.3 Call Forward Phone Number Programming These steps program the call forwarding telephone number into the 1812 memory. Call forwarding can only be used when the 1812 is programmed in phone mode (see 2.2.1). 1. Press * 1 0 and enter the MASTER CODE. [ * 1 0 _ _ _ _ (beep)] 2. -
Page 34: Relay Hold Schedule
2.5.5 Relay Hold Schedule Default setting in step 3 is 0 (Hold schedules are OFF). This program sequence sets up schedules to automatically activate and deactivate relays 1 and 2 on the control board. Four schedules can be programmed, each of which can be assigned to the desired relay(s). -
Page 35: Time Zones
2.5.6 Time Zones Default setting in step 3 is 0 (Time Zones are OFF). This programming sequence sets up time zones (up to 4) that can be applied to the access codes programmed into the 1812. These time zones can be turned on or off once they have been programmed. -
Page 36: Miscellaneous
Miscellaneous 2.6.1 Restore Defaults This step will restore the factory set defaults for each of the programming parameters. WARNING: Once started, this sequence will program all values to factory default. 1. Press * 9 0 and enter the MASTER CODE. [ * 9 0 _ _ _ _ (beep)] 2. -
Page 37: Section 3 - Adjustments
SECTION 3 – ADJUSTMENTS Speaker Volume The speaker volume potentiometer is labeled SPEAKER VOL on the control board. The speaker volume should be adjusted for adequate sound. Adjusting the speaker volume too loud could cause feedback from the microphone. 1. Open the front of the telephone entry system and locate the speaker volume adjustment. 2. - Page 38 Page 38 1812-161-E-1-10...
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Page 39: Section 4 - User Instructions
SECTION 4 – USER INSTRUCTIONS Resident Operating Instructions 4.1.1 Granting or Denying a Guest Access To place a call from the 1812 to the resident’s house, the guest simply presses the PUSH TO CALL button located on the faceplate. Once the guest has been identified by voice communication, the resident may grant them access by pressing the appropriate tone open number, or they may deny access by simply hanging up. -
Page 40: Dial-Out Phone Numbers
4.1.3 Dial-Out Phone Numbers To use the dial-out phone number feature, the guest simply presses a two-digit directory code (24-50) on the system keypad. The 1812 will automatically dial out the phone number programmed under the directory code that was entered on the keypad (section 2.3.1). Once the call is answered, the person called may grant access by pressing the programmed tone open number or they can press the hang up number (2.2.10) to disconnect the call without granting access. -
Page 41: Remote Operation
Remote Operation 4.2.1 Remote Programming The 1812 can be programmed and operated from a remote location using a touch-tone telephone. Be sure that the ability for the 1812 to answer an incoming call has not been disabled (see 2.2.9). Note: The 1812 master code cannot be programmed remotely – it can only be programmed from the system keypad –... -
Page 42: Relay Activation
4.2.3 Relay Activation The 1812 system relays can be activated from the house. Refer to the tone open numbers that where programmed in section 2.2.8 to determine each of the activation numbers. • Momentary Activation (Relay activates for its programmed strike time) •... -
Page 43: Troubleshooting
SECTION 5 – MAINTENANCE The DoorKing 1812 telephone entry system is essentially a maintenance free device. When the unit is properly installed, it should provide years of trouble free service. Maintenance is limited to updating the access codes and temporary access codes on an as needed basis. The faceplate of the unit should be cleaned on a regular basis to keep contaminants in the air from sticking to the surface and possibly causing pitting. -
Page 44: Phone Line Polarity
Phone Line Polarity Green Home Home Phone Out Bypass Phone Out Switch Phone In Phone In C.O. (Phone Company) C.O. (Phone Company) Ring Surge Suppresser Ring White/Blue Blue/White Central Office (C.O.) Demarcation Device Page 44 When troubleshooting 1812 operational problems, check phone line polarity. -
Page 45: Isolating Noise Problems
If noise or hum is present on the resident’s phone line after installation of the 1812 telephone intercom system, use the procedure on the next page to find and correct the source of the noise. This procedure will require the use of a telephone test set (DoorKing p/n 1800-050 or equivalent). -
Page 46: Troubleshooting Tables
Troubleshooting Tables SYMPTOM • Cannot get into programming mode. • • • System emits a long tone and cancels • programming. • Keypad is dead. • • Dial tone is heard on the 1812 speaker. • Buzz or noise on the line. - Page 47 SYMPTOM • System generates tone when granting access to a visitor, but will not work on regular phone line. • System will not answer when called from the resident’s phone. • System will not answer when called from a remote •...
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Page 48: Internal Wire Diagram
MODEM / TCP ENB Keypad Speaker 1 2 3 4 5 6 7 8 9 1011 9 10 11 LED PCB DOORKING, INC., INGLEWOOD, CA 90301 Title: 1812 Plus and 1812 Access Plus Internal Wire Diagram Date: 1/09 Dwg. No. M1812P-001 Rev. 1812-161-E-1-10... -
Page 49: Accessories
Accessories Secondary Keypad Allows remote activation of the system relays by use of the access codes. Does not provide any voice communication to the main unit or to the resident telephone. P/N 1812-082. Surge Suppressers High voltage (115 V) suppresser. P/N 1876-010. Phone line suppresser. -
Page 50: Programming Information Tables
Tables Complete the information in the tables on the following pages to maintain a record of the information that has been programmed into the 1812 entry system. MASTER CODE Tone Open Numbers Momentary Activation Hold Release Hold 1 Hour Do Not Disturb Schedule Begin Time End Time Days of Week... -
Page 51: Directory Codes / Dial-Out Phone Numbers
Directory Codes / Dial-Out Phone Numbers Directory Code 1812-161-E-1-10 Name Phone Number Page 51... -
Page 52: Access Code Log Sheet
Access Code Log Sheet Name Access Code Time Zone Relay Momentary Schedule Number or Hold Page 52 1812-161-E-1-10... - Page 53 1812-161-E-1-10 Page 53...