Join Calls Together In A Conference; Swap Between Calls Before Completing A Conference; View Conference Participants; Remove Conference Participants - Cisco 8961 User Manual

Join Calls Together in a Conference

1. Start with two connected calls.
2. Make sure that one of the calls is active (not on hold). If both calls are on hold, resume one call.
3. Press the Conference button
4. Press the line button for the other (held) call.
5. If the held call is on another line:
a. Press the Active Calls softkey.
b. Choose a call from the list.
c. Press the Conference softkey.
The conference begins. (The conference is established on the line that had the active call.)

Swap Between Calls Before Completing a Conference

After calling a new conference participant, but before adding the participant to the conference, press
the Swap softkey to toggle between the two calls. This allows you to consult privately with the party
or parties on each call before combining the calls into a conference.

View Conference Participants

While in a conference, press the Show Details softkey to view a list of participants.
When you place a call to another party, and the person you called creates a conference with a
Note
third phone, the Show Details softkey only displays for the person who created the conference.

Remove Conference Participants

1. While in a conference, press the Show Details softkey.
2. Highlight the participant that you want to remove, then press the Remove softkey.

Divert

Divert allows you to send an active or ringing call to your voicemail system or to a predetermined
phone number (set up by your system administrator).
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP)
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Calling Features
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