Privacy; Enable Privacy On A Shared Line; Quality Reporting Tool; Report Problems On Your Phone - Cisco 8961 User Manual

Privacy

Privacy allows you to prevent others who share your line from seeing information about your calls.
Privacy applies to all shared lines on your phone. If you have multiple shared lines and Privacy is
enabled, others cannot view any of your shared lines.
If the phone that shares your line has Privacy enabled, you can make and receive calls using the shared
line as usual.
Related Topics
Shared Lines, page 88

Enable Privacy on a Shared Line

1. Press the Privacy button to enable the feature.
Visual confirmation displays on your phone screen for as long as the feature is enabled.
2. Press the button again to turn off the feature.

Quality Reporting Tool

Your system administrator may temporarily configure your phone with the Quality Reporting Tool
(QRT) to troubleshoot performance problems. Depending on configuration, use the QRT to:
• Immediately report an audio problem on a current call.
• Select a general problem from a list of categories and choose reason codes.

Report Problems on Your Phone

1. Press the Quality Reporting Tool button.
2. Select the item that most closely matches your problem. (Use the Navigation pad and Select button
to scroll and select.)
3. Press the Select softkey.
The information is sent to your system administrator.

Redial

Redial
allows you to call the most recently dialed phone number by pressing a button.
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP)
Calling Features
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