Grandstream Networks DUAL FXS PORT HT502 User Manual
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Grandstream Networks DUAL FXS PORT HT502 User Manual

Grandstream Networks DUAL FXS PORT HT502 User Manual

Dual fxs port analog telephone adaptor
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Download this manual See also: Configuration Manual, User Manual
Grandstream Networks, Inc.
HT502
Dual FXS Port
Analog Telephone Adaptor
HT502 USER MANUAL

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  • Page 1 Grandstream Networks, Inc. HT502 Dual FXS Port Analog Telephone Adaptor HT502 USER MANUAL...

  • Page 2: Table Of Contents

    GNU GPL INFORMATION ... 5 CHANGE LOG ... 6 CHANGES FROM 1.0.5.10 USER MANUAL ... 6 WELCOME ... 7 SAFETY COMPLIANCES ... 7 WARRANTY ... 7 CONNECT YOUR HT502 ... 9 EQUIPMENT PACKAGING ... 9 CONNECTING THE HT502 ... 9 PRODUCT OVERVIEW ...
  • Page 3 PREFERRED VOCODER (CODEC) ... 26 ADVANCED USER CONFIGURATION ... 31 SAVING THE CONFIGURATION CHANGES ... 44 REBOOTING THE HT502 FROM REMOTE ... 44 CONFIGURATION THROUGH A CENTRAL SERVER ... 45 SOFTWARE UPGRADE ... 46 FIRMWARE UPGRADE THROUGH TFTP/HTTP/HTTPS ... 46 CONFIGURATION FILE DOWNLOAD ...
  • Page 4 FIGURE 1: CONNECTING THE HT502 ... 10 FIGURE 2: HT502 CONNECTION DIAGRAM ... 11 FIGURE 3: UPLINK/DOWNLINK BANDWIDTH LIMITATION ... 30 TABLE 1: DEFINITIONS OF THE HT502 CONNECTORS ... 10 TABLE 2: DEFINITIONS OF THE HT502 LEDS ... 10 TABLE 3: HT502 TECHNICAL SPECIFICATIONS ... 12 TABLE 4: HT502 HARDWARE SPECIFICATION ...

  • Page 5: Gnu Gpl Information

    GNU GPL INFORMATION HT502 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.com/support/faq/gnu_gpl FIRMWARE VERSION 1.0.6.8...

  • Page 6: Change Log

    This section documents significant changes from previous versions of HT502 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. CHANGES FROM 1.0.5.10 USER MANUAL  Add the option to change the Voice Frames per TX. [ ...

  • Page 7: Welcome

    Thank you for purchasing Grandstream’s HT502, the affordable, feature rich Analog Telephone Adaptor. Grandstream HandyTone502 is a new addition to the popular HandyTone ATA product family. It features the rich audio quality, a broad range of voice codecs, and functionality of the HT502, including two (2) FXS ports each with independent SIP accounts.
  • Page 8 Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose is not permitted without the express written permission of Grandstream Networks, Inc. FIRMWARE VERSION 1.0.6.8 HT502 USER MANUAL for your reference.

  • Page 9: Connect Your Ht502

    3. Insert the Ethernet cable into the WAN port of HT502 and connect the other end of the Ethernet cable to an uplink port (a router or a modem, etc.) 4. Connect a PC to the LAN port of HT502 if it is being used as a router.

  • Page 10: Figure 1: Connecting The Ht502

    HT-502 Front View The HT502 has two FXS port. Both FXS ports can have a separate SIP account. This is a key feature of HT502 as it supports simultaneous calls on both FXS ports. TABLE 1: DEFINITIONS OF THE HT502 CONNECTORS Power Cable Power adapter connection Connect to the internal LAN network or router.

  • Page 11: Figure 2: Ht502 Connection Diagram

    FIRMWARE VERSION 1.0.6.8 Busy – ON (Solid Green) Available – OFF Slow blinking FXS LEDs indicates voicemail for that port. Internet ADSL/Cable Modem Ethernet FIGURE 2: HT502 CONNECTION DIAGRAM HT502 USER MANUAL Analog Phone Cordless Phone Page 11 of 50...

  • Page 12: Product Overview

    Voice over Packet Voice Activity Detection (VAD) with CNG (comfort noise generation) and PLC (packet Capabilities loss concealment), Dynamic Jitter Buffer, Modem detection & auto-switch to G.711, Packetized Voice Protocol Unit (supports RTP/RTCP and AAL2 protocol), G.168 FIRMWARE VERSION 1.0.6.8...
  • Page 13 compliant Echo Cancellation, LEC (line echo cancellation) with NLP, Asymmetric RTP stream Voice Compression G.711 + Annex I (PLC), Annex II (VAD/CNG format) encoder and decoder, G.723.1A, G.726(ADPCM), G.729A/B/E, iLBC, G.726 provides proprietary VAD, CNG, and signal power estimation, Voice Play Out unit (reordering, fixed and adaptive jitter buffer, clock synchronization), AGC (automatic gain control), Status output, Decoder controlling via voice packet header DHCP Server/Client...

  • Page 14: Hardware Specification

    Polarity Reversal / Wink EN55022/EN55024 and FCC part15 Class B Safety HARDWARE SPECIFICATION The table below lists the hardware specification of HT502. LAN Interface Universal Switching Power Adaptor Dimension Weight Temperature Humidity Compliance FIRMWARE VERSION 1.0.6.8 TABLE 4: HT502 HARDWARE SPECIFICATION 2 x RJ45 10/100Mbps (integrated router) 5 LEDs (GREEN) Input: 100-240V AC, 50/60Hz, 0.5A Max...

  • Page 15: Basic Operations

    UNDERSTANDING HT502 VOICE PROMPT HT502 has a built-in voice prompt menu for simple device configuration. The IVR menu and the LED button work with any of the FXS port. Pick up the handset and dial “***” to use the IVR menu. Menu Voice Prompt “Enter a Menu Option”...
  • Page 16 Upgrade Protocol Firmware Version Firmware Upgrade “Direct IP Calling” Phone calls between FXS 1 and FXS 2 port Voice Mail “RESET” “Invalid Entry” “Device not registered” Five Success Tips when using the Voice Prompt 1. “*” shifts down to the next menu option 2.

  • Page 17: Placing A Phone Call

    PLACING A PHONE CALL PHONE OR EXTENSION NUMBERS 1. Dial the number directly and wait for 4 seconds (Default “No Key Entry Timeout”); or 2. Dial the number directly and press # (Use # as dial key” must be configured in web configuration). Examples: 1.

  • Page 18: Call Hold

    Destination ports can be specified using “*” (encoding for “:”) followed by the port number. Examples of Direct IP Calls: a) If the target IP address is 192.168.0.160, the dialing convention is *47 or Voice Prompt with option 47, then 192*168*0*160. followed by pressing the “#”...

  • Page 19: 3-Way Conferencing

    4. Caller A dials *87 then dials caller C’s number, and then # (or wait for 4 seconds) 5. Caller A will hear the confirm tone. Then, A can hang up. NOTE: “Enable Call Feature” must be set to “Yes” in web configuration page. Caller A can place a call on hold and wait for one of three situations: 1.

  • Page 20: Fax Support

    Assume that call party A and B are in conversation. Caller A(HT502) wants to bring third Caller C into conference: 1. A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial tone. 2.

  • Page 21: Call Features

    The HT502 supports all the traditional and advanced telephony features. Call Features Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *0272616 (G726-r16), *0272624 (G724-r24), *0272632 (G726-r32), *0272640 (G726-r40), *027201 (iLBC) Disable LEC (pe call) Dial “*03” + ” number ”. No dial tone is played in the middle. Enable SRTP Disable SRTP Block Caller ID (for all subsequent calls)
  • Page 22 Cancel Delayed Call Forward. To cancel Delayed Call Forward, dial “*93”, wait for dial tone, then hang up. Flash/Hook Toggles between active call and incoming call (call waiting tone). If not in conversation, flash/hook will switch to a new channel for a new call. Pressing pound sign will serve as Re-Dial key.

  • Page 23: Configuration Guide

    CONFIGURING THE HT502 THROUGH VOICE PROMPTS DHCP M Select voice menu option 01 to enable HT502 to use DHCP. STATIC IP M Select voice menu option 01 to enable HT502 to use STATIC IP mode, then use option 02, 03, 04, 05 to set up IP address, Subnet Mask, Gateway and DNS server respectively.

  • Page 24: Configuring The Ht502 Via Web Browser

    CONFIGURING THE HT502 VIA WEB BROWSER HT502 has an embedded Web server that will respond to HTTP GET/POST requests. It also has embedded HTML pages that allow users to configure the HT502 through a web browser such as Microsoft’s IE, AOL’s Netscape or Mozilla Firefox installed on Windows or Unix OS. (Macintosh OS is not included).

  • Page 25: Important Settings

    Once the HTTP request is entered and sent from a web browser, the user will see a log-in screen. There are two default passwords for the login page: User Level: End User Level Administrator Level The password is case sensitive with maximum length of 25 characters. The factory default password for End User and administrator is “123”...

  • Page 26: Dtmf Methods

    Set this to Yes when gateway is behind firewall on a private network. DTMF METHODS DTMF Settings are in FXS portX pages.  DTMF in-audio  DTMF via RTP (RFC2833)  DTMF via SIP INFO Set priority of DTMF methods according to your preference. This setting should be based on your server DTMF setting.

  • Page 27: Table 7: Basic Settings

    End User Password Password to access the Web Configuration Menu. This field is case sensitive with a maximum length of 25 characters. Web Port By default, HTTP uses port 80. This field is for customizable web port. Telnet Server Default is set to YES. IP Address There are two modes to operate the HT502: DHCP mode: all the field values for the Static IP mode are not used (even though they...
  • Page 28 Self Defined Time Zone The syntax is std offset dst [offset],start[/time],end[/time] Default is set to : MTZ+6MDT+5,M3.2.0,M11.1.0 MTZ+6MDT+5, Time zone with 6 hours offset with 1 hour ahead which is the US central time. It is positive (+) if the local time zone is west of the Prime Meridian and negative (-) if it is east. Prime Meridian (a.k.a: International or Greenwich Meridian) M3.2.0,M11.1.0 The 1...
  • Page 29 When set to “Yes”, device will function as a simple router and LAN port will provide IP Enable LAN DHCP addresses to internal network. Connect the WAN port to ADSL/Cable modem or any other equipment that provides access to public Internet.

  • Page 30: Figure 3: Uplink/Downlink Bandwidth Limitation

    DHCP IP Lease Time Default value is 120 hrs (5 days). The length of time the IP address is assigned to the LAN clients. Value is set in units of hours. DMZ IP: This function forwards all WAN IP traffic to a specific IP address if no matching port is used by HT502 or in the defined port forwarding.

  • Page 31: Advanced User Configuration

    Shows system up time since the last reboot. PPPoE Link Up Indicates whether the PPPoE connection is up if the HT502 is connected to DSL modem. This filed indicates the type of NAT connection used by the HT502 via its WAN port.

  • Page 32: Table 9: Advanced Settings

    Admin Password This contains the password to access the Advanced Web Configuration page. This field is case sensitive. Only the administrator can configure the “Advanced Settings” page. Password field is purposely left blank for security reasons after clicking update and saved. The maximum password length is 25 characters.
  • Page 33 Via HTTP / HTTPS The URL for the HTTP/HTTPS server used for firmware upgrade and configuration via Server HTTP. For example, http://provisioning.mycompany.com:6688/Grandstream/1.0.0.67“:6688” is the specific TCP port where the HTTP or HTTPS server is listening; it can be omitted if using default port 80.
  • Page 34 Authenticate Conf File If set to Yes, config file is authenticated before acceptance. configuration from an unauthorized change. Firmware Key Used for firmware encryption. Should be 32 digit in hexadecimal representation. End user should keep it blank. SSL Certificate The user specify SSL certificate used for SIP over TLS in X.509 format. SSL Private Key The user specify SSL private key used for SIP over TLS in X.509 format.
  • Page 35 Call Progress Tones Using these settings, users can configure tone frequencies and cadence according to their preference. By default they are set to North American frequencies. Configure these settings with known values to avoid uncomfortable high pitch sounds. ON is the period of ringing (“On time”...

  • Page 36: Table 10: Account Settings

    Syslog Level Select the HT502 to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events: 1. product model/version on boot up (INFO level) 2.
  • Page 37 Controller. Used by HT502 for firewall or NAT penetration in different network environments. If symmetric NAT is detected, STUN will not work and ONLY outbound proxy can correct the problem. SIP transport User can select UDP or TCP or TLS. NAT Traversal (STUN) This parameter defines whether or not the HT502 NAT traversal mechanism is activated.
  • Page 38 Default is No. If set to “Yes,” user can place outgoing calls even when not registered (if Outgoing Call without Registration allowed by Internet Telephone Service Provider) but is unable to receive incoming calls. Register Expiration This parameter allows the user to specify the time frequency (in minutes) the HT502 refreshes its registration with the specified registrar.
  • Page 39 SIP T1 Timeout T1 is an estimate of the round-trip time between the client and server transactions. If the network latency is high, select larger value for more reliable usage. SIP T2 Interval Maximum retransmission interval for non-INVITE requests and INVITE responses. DTMF Payload Type Sets the payload type for DTMF using RFC2833.
  • Page 40 Disable Call Waiting Default is No. If set to YES Call Waiting indication information will not be provided to analog phone connected to this FXS port. Disable Call-Waiting Default is No. If set to YES Call Waiting caller ID will not be provided to analog phone Caller ID connected to this FXS port.
  • Page 41 • Example 1: {[369]11 | 1617xxxxxxx} – Allow 311, 611, 911, and any 11 digit numbers with leading digits 1617 Example 2: {^1900x+ | <=1617>xxxxxxx} – Block any number of leading digits 1900 and add prefix 1617 for any dialed 7 digit numbers •...
  • Page 42 Session Expiration Grandstream implemented SIP Session Timer. The session timer extension enables SIP sessions to be periodically “refreshed” via a SIP request (UPDATE, or re-INVITE. Once the session interval expires, if there is no refresh via a UPDATE or re-INVITE message, the session will be terminated.
  • Page 43 Voice Frames per TX Default is 2, from 1 -4 for G711/G726/G729 G723 Rate Default is 6.3kbps. Defines the encoding rate for G.723 vocoder. iLBC Frame Size Sets the iLBC frame size in 20ms or 30ms iLBC Payload type Defines payload type for iLBC. Default value is 97. The valid range is between 96 and 127.

  • Page 44: Saving The Configuration Changes

    Loop Current Here can be configured duration of such voltage drop described in topic above. Disconnect Duration Hook Flash Timing Time period when the cradle is pressed (Hook Flash) to simulate FLASH. To prevent unwanted activation of the Flash/Hold and automatic phone ring-back, adjust this time value.

  • Page 45: Configuration Through A Central Server

    CONFIGURATION THROUGH A CENTRAL SERVER Grandstream HT502 can be automatically configured from a central provisioning system. When HT502 boot up, it will send TFTP or HTTP/HTTPS request to download configuration file, “cfg000b82xxxxxx” or “cfg00082xxxxxx.xml”, where “000b82xxxxxx” is the LAN MAC address of the HT502. It will first request “cfg000b82xxxxxx”...

  • Page 46: Software Upgrade

    Software upgrade can be done via either TFTP or HTTP. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page. FIRMWARE UPGRADE THROUGH TFTP/HTTP/HTTPS To upgrade via TFTP or HTTP/HTTPS, the “Firmware Upgrade and Provisioning upgrade via” field needs to be set to TFTP HTTP or HTTPS, respectively.

  • Page 47: Configuration File Download

    provides a NAT-friendly TFTP server on the public Internet for firmware upgrade.  Grandstream’s latest firmware is available at Oversea users are strongly recommended to download the binary files and upgrade firmware locally in a controlled LAN environment.  Alternatively, user can download a free TFTP or HTTP server and conduct local firmware upgrade. free windows http://support.solarwinds.net/updates/New-customerFree.cfm.

  • Page 48: Firmware And Configuration File Prefix And Postfix

    numbers. i.e., P2 is associated with “Admin Password” in the ADVANCED SETTINGS page. For a detailed parameter list, please refer to the corresponding firmware release configuration template. When Grandstream Device boots up or reboots, it will issue request for configuration file named “cfgxxxxxxxxxxxx”, where “xxxxxxxxxxxx”...

  • Page 49: Restore Factory Default Setting

    RESTORE FACTORY DEFAULT SETTING WARNING! Restoring the Factory Default Setting will DELETE all configuration information of the phone. Please BACKUP or PRINT out all the settings before you approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your VoIP service provider.

  • Page 50: Firmware Version 1.0.6.8 Ht502 User Manual

    2. Key in the MAC address. Use the following mapping: 0-9: 0-9 22 (press the “2” key twice, “A” will show on the LCD) 2222 33 (press the “3” key twice, “D” will show on the LCD) 3333 For example: if the MAC address is 000b8200e395, it should be keyed in as “0002228200333395”. NOTE: 1.

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