Grandstream Networks HT503 User Manual
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Grandstream Networks HT503 User Manual

Fxs/fxo port analog telephone adaptor
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Grandstream Networks, Inc.
HT503
FXS/FXO Port
Analog Telephone Adaptor
User Manual

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Summary of Contents for Grandstream Networks HT503

  • Page 1 Grandstream Networks, Inc. HT503 FXS/FXO Port Analog Telephone Adaptor User Manual...

  • Page 2: Safety Compliance

    SAFETY COMPLIANCE The HT503 adaptor complies with FCC/CE and various safety standards. The HT503 power adaptor is compliant with UL standard. Only use the universal power adapter provided with the HT503 package.

  • Page 3: Gnu Gpl Information

    GNU GPL INFORMATION HT503 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 4: Table Of Contents

    PRODUCT OVERVIEW ....................16 Software Features Overview ....................... 16 Hardware Specification ........................19 BASIC OPERATIONS ....................20 Understanding HT503 Voice Prompt ....................20 Placing a Phone Call..........................23 Phone or Extension Numbers ....................... 23 Direct IP Calls ..........................23 Call Hold .............................. 24 Call Waiting ............................
  • Page 5 One Stage Dialing ..........................30 FAX Support ............................30 CALL FEATURES ......................31 CONFIGURATION GUIDE .................... 33 Configuring HT503 Through Voice Prompt ..................33 Configuring HT503 with Web Browser ....................33 Access the Web Configuration Menu ................... 34 Definitions ............................35 Saving the Configuration Changes ......................
  • Page 6 Table of Tables Table 1: Definitions of the HT503 connectors ..................... 12 Table 2: HT503 LED Definitions ........................13 Table 3: Advanced definitions of the HT50x LEDs patterns ................ 13 Table 4: HT503 Technical specifications ..................... 16 Table 5: HT503 Hardware specification ...................... 19 Table 6: HT503 IVR Menu definitions ......................

  • Page 7: Change Log

    CHANGE LOG This section documents significant changes from previous versions of HT503 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Changes from 1.0.15.5 User Manual ...

  • Page 8: Changes From 1.0.12.4 User Manual

    PSTN Idle Wait Timeout between Changes from 1.0.10.9 User Manual  Added the options to enable/disable [ ] and [ Use P-Preferred-Identity Header Use Privacy Header  Added the option to enable/disable Authentication Header on Initial Register P a g e HT503 User Manual...

  • Page 9: Changes From 1.0.7.6 User Manual

    Changed the SSL Web UI description to [ ] and [ SIP TLS Certificate SIP TLS Private Key SIP TLS Private Key Password  Added [ ] version to Software Version on Web UI. P a g e HT503 User Manual...

  • Page 10: Gui Interface Examples

    Screenshot of Basic Settings Configuration Page Screenshot of Advanced Settings Configuration Page Screenshot of FXS Account Configuration Screenshot of FXO Account Configuration Screenshot of Call Progress Tones Configuration Page Screenshot of Saved Configuration Changes Screenshot of Reboot Page P a g e HT503 User Manual...

  • Page 11: Welcome

    “hop-on/hop-off” calling using the programmable PSTN FXO port. This HT503 is very easy to manage and configure, and is specifically designed to be an easy to use and affordable VoIP solution for both the residential user and the remote user.

  • Page 12: Connect Your Ht503

    2. Insert a standard RJ11 telephone cable into the LINE port and connect the other end of the telephone cable to a wall jack. 3. Insert the Ethernet cable into the WAN port of HT503 and connect the other end of the Ethernet cable to an uplink port (a router or a modem, etc.) 4.

  • Page 13: Table 1: Definitions Of The Ht503 Connectors

    The HT503 has one FXS port and one FXO port. The PHONE port next to the power supply is an FXS port. The LINE port on the back right of the HT503 is an FXO port. Both the FXS port and the FXO port can have a separate SIP account.

  • Page 14: Table 2: Ht503 Led Definitions

    Table 2: HT503 LED Definitions POWER LED Indicates Power. Remains ON when power is connected WAN LED Indicates LAN (or WAN) port activity LAN LED Indicates PC (or LAN) port activity Indicates the status of the FXS and FXO ports on the back panel.
  • Page 15 LED-14 REN test failed – high REN detected. Too many 5x250ms ON/OFF parallel phones connected to phone line X Phone 3sec OFF LED-15 Line is active Phone 500ms ON/OFF LED-16 Line inactive Phone P a g e HT503 User Manual...

  • Page 16: Figure 2: Interconnection Diagram Of The Ht503

    2x1000 ms ON/OFF network and is ready to make a call Phone 3sec OFF Internet ADSL/Cable Modem Ethernet Analog Phone PSTN Cloud Cordless Figure 2: Interconnection diagram of the HT503 P a g e HT503 User Manual...

  • Page 17: Product Overview

    ‘road-warriors’ who need advanced call features between traditional PSTN network and IP network. The HT503 enables IP connectivity for any phone or fax using the FXS port and a web-based GUI for easy configuration and installation. It functions as a true FXO gateway that enables remote call origination and termination from/to PSTN and supports the feature of “hop-on/hop-off”...
  • Page 18 Caller ID display or block, Call waiting caller ID, Call waiting/flash, Call transfer, Features hold, call forward, do not disturb, 3-way conferencing Network Manual or dynamic host configuration protocol (DHCP) network setup; RTP and P a g e HT503 User Manual...
  • Page 19 Fax Pass-through, Fax Data pump V.17, V.19, V.27ter, V.29 for T.38 fax relay Security DIGEST authentication and encryption using MD5 and MD5-sess Stylish and compact design; small universal power supply, ideal for travel Physical Design P a g e HT503 User Manual...

  • Page 20: Hardware Specification

    Hardware Specification The table below lists the hardware specification of HT503. Table 5: HT503 Hardware specification LAN interface 1xRJ45 10/100 Mbps Port WAN interface 1xRJ45 10/100 Mbps Port FXS telephone port 1 x FXS (RJ11) FXO telephone port 1x PSTN pass-through and life line port...

  • Page 21: Basic Operations

    Understanding HT503 Voice Prompt HT503 has a built-in voice prompt menu for simple device configuration. The voice prompt menu is designed for the FXS port only. To enter the voice prompt menu, press *** from the analog phone connected to the FXS port.
  • Page 22 (See “Make a Direct IP Call”.) Voice Mail Number of voice mails “RESET” Press “9” to reboot the device; or Enter encoded MAC address to restore factory default setting (See “Restoring Factory Settings”) P a g e HT503 User Manual...
  • Page 23 "." (Like 192.168.0.26 should be key in like 192*168*0*26). Once all of the digits are collected, the input will be processed.  Key entry cannot be deleted but the phone may prompt error once it is detected P a g e HT503 User Manual...

  • Page 24: Placing A Phone Call

    Both HT503 and other VoIP Device are on the same LAN using private IP addresses, or  Both HT503 and other VoIP Device can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ).

  • Page 25: Call Hold

    “flash” button again releases the previously held party and the conversation can resume. If no “flash” button is available, then on-off hook quickly (hook flash) will do the same thing. You may lose the call if ‘hook flash’ is not quick enough. P a g e HT503 User Manual...

  • Page 26: Call Waiting

    HT503 also provides CWCID (call waiting caller ID) information which includes caller ID information in addition to the special stutter tone. The analog phone must support this feature for it to work on the HT503. Both call waiting functions (call waiting and CWCID) are activated and deactivated from the configuration pages menu.

  • Page 27: 3-Way Conferencing

    “flash” back to talk to B. NOTE: When Attended Transfer fails and A hangs up, the HT503 will ring user A back again to remind A that party B is still on the call. Party A can pick up the phone to resume a conversation with party B.

  • Page 28: Voip-To-Pstn Calls

    The special continuous tone is the prompt to enter a valid PIN code. If a caller doesn’t enter a valid PIN, the HT503 times out after 10 seconds. Users may press the “#” key to indicate the end of an input or wait 4 seconds.

  • Page 29: Pstn-To-Voip Calls

    VoIP. If an incorrect PIN is input, the continuous tone prompts caller to enter a valid PIN. The caller may try 3 times to enter a valid PIN, if it is invalid the HT503 will hang up.

  • Page 30: Route Calls To Pstn

    Route Calls TO PSTN The FXO port enables access to the PSTN network. By default, the HT503 is in VoIP mode at off-hook. If “Route Call to PSTN” is configured, certain calls will be initiated from the FXO PSTN line port. This call feature is especially useful for emergency calls or local telephone calls.

  • Page 31: One Stage Dialing

    CO. FAX Support HT503 supports FAX in two modes: 1) T.38 (Fax over IP) and 2) fax pass through. T.38 is the preferred method because it is more reliable and works well in most network conditions.

  • Page 32: Call Features

    CALL FEATURES Table 7: HT503 Call feature definitions Call Features Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *0272616 (G726-r16), *0272624 (G724-r24), *0272632 (G726-r32), *0272640 (G726-r40), *027201 (iLBC) Disable LEC (pe call) Dial “*03” + ” number ”. No dial tone is played in the middle.
  • Page 33 Toggles between active call and incoming call (call waiting tone). If not in conversation, flash/hook will switch to a new channel for a new call. Pressing pound sign will serve as Re-Dial key. P a g e HT503 User Manual...

  • Page 34: Configuration Guide

    Follow Table 4 with voice menu option 01 to enable HT503 to use DHCP. STATIC IP M Follow Table 4 with voice menu option 01 to enable HT503 to use STATIC IP mode, then use option 02, 03, 04 to set up HT503’s IP, Subnet Mask, Gateway respectively.

  • Page 35: Access The Web Configuration Menu

    Access the Web Configuration Menu The HT503 HTML configuration page can be accessed via LAN or WAN ports. • From the LAN port: 1. Directly connect a computer to the LAN port 2. Open a command window on the computer 3.

  • Page 36: Definitions

    Additional functions available to administrators are:  ADVANCED SETTINGS: To set advanced network settings, codec settings and XML configuration settings.  FXS PORT: To configure the FXS port.  FXO PORT: To configure the FXO port. P a g e HT503 User Manual...

  • Page 37: Table 8: Status Page

    This shows whether the PPPoE is up if connected to DSL modem This shows what kind of NAT the HT503 is connected to. It is based on STUN protocol. If the detected NAT is symmetric NAT, STUN will not work and Outbound Proxy needed to make HT503 functioning correctly.

  • Page 38: Table 9: Basic Settings

    (even though they are still saved in the Flash memory.) The HT503 will acquire its IP address from DHCP in the network. • PPPoE settings are usually for DSL/ADSL modem users. The HT503 will attempt to establish a PPPoE session if PPPoE account is set.
  • Page 39 Prime Meridian (A.K.A: International or Greenwich Meridian) M3.2.0,M11.1.0 The 1 number indicates Month: 1,2,3.., 12 (for Jan, Feb, .., Dec) The 2 number indicates the nth iteration of the weekday: (1 Sunday, 3 Tuesday…) P a g e HT503 User Manual...
  • Page 40 Device Mode This parameter controls whether the device is working in NAT router mode or Bridge mode. Save the setting and reboot prior to configuring the HT503. NAT Maximum Ports The number of ports that can be managed while in NAT router mode.
  • Page 41 NATed traffic. Voice or RTP stream will never be limited. See figure 3. Enable UPnP When set to “Yes”, the HT503 acts as an UPnP gateway for your UPnP enabled applications. UPnP = “Universal Plug and Play” Reply to ICMP on WAN When set to “Yes”, the HT503 responds to the PING command from other...
  • Page 42 DMZ IP: This function forwards all WAN IP traffic to a specific IP address if no matching port is used by HT503 or in the defined port forwarding. Port Forwarding: Allows users to forward a matching (TCP/UDP) port to a specific LAN IP address with a specific (TCP/UDP) port.

  • Page 43: Figure 3: Uplink/Downlink Bandwidth Limitation

    FXO Port Configuration page. Figure 3: Uplink/Downlink bandwidth limitation Advanced User configuration includes not only the end user configuration, but also advanced configurations such as: SIP configuration, Codec selection, NAT Traversal Setting and other P a g e HT503 User Manual...

  • Page 44: Table 10: Advanced Settings

    IP address or Domain name of the STUN server. Keep-alive interval This parameter specifies how often the HT503 sends a blank UDP packet to the SIP server in order to keep the NAT “pin hole” open. Default is 20 seconds.
  • Page 45 The password used for encrypting the XML configuration file using OpenSSL. Password This is required for the phone to decrypt the encrypted XML configuration file. HTTP/HTTPS User The user name for the HTTP/HTTPS server. Name HTTP/HTTPS The password for the HTTP/HTTPS server. Password P a g e HT503 User Manual...
  • Page 46 Automatic Upgrade Choose “Yes” to enable automatic upgrade and provisioning. When set to No, HT503 will only do upgrade once at boot up. When “Check every day” or “Check every week” is checked, user can specify “Hour of the day (0-23)” or “Day of the week(0-6)”. Default time is Monday 1AM.
  • Page 47 Set a port number for the ACS to connect to this device, default is 7547 Port CPE SSL Certificate Configure the SSL authentication of Customer-premises equipment CPE SSL Private Key Configure the SSL Private Key of Customer-premises equipment P a g e HT503 User Manual...
  • Page 48 Disable Direct IP Disables the Direct IP Call function. Default is “No.” ” If set to “Yes” to make direct IP call will be impossible. Calling P a g e HT503 User Manual...
  • Page 49 SIP message (DEBUG level)  SIP message summary (INFO level)  inbound and outbound calls (INFO level)  registration status change (INFO level)  negotiated codec (INFO level)  Ethernet link up (INFO level) P a g e HT503 User Manual...

  • Page 50: Table 11: Fxs Port Settings

    5060) of the SIP proxy server. e.g., the following are some valid examples: sip.my-voip-provider.com, or sip:my-company-sip-server.com, or 192.168.1.200:5066 Failover SIP Server This Field contains the URL or the IP address of a second SIP server, this P a g e HT503 User Manual...
  • Page 51 Maximum length is 25. Name SIP service subscriber’s name which will be used for Caller ID display DNS mode One from the 3 modes available for “DNS Mode” configuration: P a g e HT503 User Manual...
  • Page 52 E.164 number. If server supports TEL URI format, then this option needs to be selected. SIP Registration This parameter controls whether the HT503 needs to send REGISTER messages to the proxy server. The default setting is “Yes”. Unregister on Reboot Default is No.
  • Page 53 Configure RTP DSCP value in decimal (0-63). Default is 46 for RTP DSCP. Local SIP port This parameter defines the local SIP port the HT503 will listen and transmit. The default value for FXS port is 5060. Local RTP port This parameter defines the local RTP port pair used by the HandyTone ATA.
  • Page 54 If set to Default, it will only add Privacy or PPI header when special feature is not Telkom SA or CBCOM. Use P-Preferred- If set to Default, it will only add Privacy or PPI header when special feature P a g e HT503 User Manual...
  • Page 55 This parameter sets the payload type for DTMF using RFC2833 Preferred DTMF The HT503 supports up to 3 different DTMF methods including in-audio, via method (in listed RTP (RFC2833) and via Sip Info. The user can configure DTMF method in a priority list.
  • Page 56 Default is No. This is to disable the caller ID when a call waiting information Caller ID arrives. Default is No. This is to disable the stutter Call Waiting Tone when a Call Disable Call Waiting P a g e HT503 User Manual...
  • Page 57 484 Incomplete Address response. Otherwise, the call will likely be rejected by the proxy (with a 404 Not Found error). Note: This feature is NOT designed to work with and should NOT be P a g e HT503 User Manual...
  • Page 58 Allow 311, 611, 911, and any 10 digit numbers of leading digits 1617 • Example 2: {^1900x+ | <=1617>xxxxxxx} Block any number of leading digits 1900 and add prefix 1617 for any dialed 7 digit numbers P a g e HT503 User Manual...
  • Page 59 Note: In some cases user wishes to dial strings such as *123 to activate voice mail or other application provided by service provider. In this case * should be predefined inside dial plan feature and the Dial Plan will be: { [x*]+ }. P a g e HT503 User Manual...
  • Page 60 If selecting “Yes” the phone will use session timer even if the remote party Force Timer does not support this feature. Selecting “No” will allow the phone to enable session timer only when the remote party support this feature. P a g e HT503 User Manual...
  • Page 61 Select “Yes” to use INVITE method to refresh the session timer. Preferred Vocoder The HT503 supports up to 5 different Vocoder types including G.711 A-/U- law, G.726 (Supports bit rates 16, 24, 32 and 40), G.723.1, G.729A/B/E and iLBC. The user can configure Vocoders in a preference list that will be...
  • Page 62 96 and 127. AAL2-G726-16 Defines payload type for AAL2-G726-16. Default value is 100. Range is Payload Type from 96 to 127. Defines payload type for AAL2-G726-24. Default value is 99. Range is AAL2-G726-24 P a g e HT503 User Manual...
  • Page 63 Secure RTP protocol used for media transmission over VoIP. Disabled by default. Other modes are: enabled but not forced & enabled and forced. Crypto Life Time Default is Enabled. Allows user to enable or disable Crypto life time when P a g e HT503 User Manual...
  • Page 64 If set to “Yes”, polarity will be reversed upon call establishment and Polarity Reversal termination. Default is No. Set it to “Yes” of the traditional PBX you are using with HT503 uses this Loop Current Disconnect method for signaling call termination. Default is No.

  • Page 65: Table 12: Fxo Port Settings

    Failover SIP Server This Field contains the URL or the IP address of a second SIP server, this one will be used in case the device loses the connection with the first server. P a g e HT503 User Manual...
  • Page 66 If the detected NAT is a Full Cone, Restricted Cone, or a Port-Restricted Cone, the HT503 will use its mapped public IP address and port in all of its SIP and SDP messages. If the NAT Traversal field is set to “Yes” with no...
  • Page 67 Configure RTP DSCP value in decimal (0-63). Default is 46 for RTP DSCP. Local SIP Port Defines the local SIP port the HT503 will listen and transmit. The default value for FXS port is 5062. This parameter defines the local RTP port pair used by the HandyTone ATA.
  • Page 68 Set the SIP Timer D. Default is 0. DTMF Payload Type Sends DTMF using RFC2833 Preferred DTMF The HT503 supports up to 3 different DTMF methods including in-audio, via method (in listed RTP (RFC2833) and via Sip Info. User can configure DTMF method in a order) priority list.
  • Page 69 If using the ‘hop on/hop off’ feature, the dial plan rules affect only the last called number (i.e. the number called after receiving dial tone from the ATA). Dial Plan Rules: 4. Accept Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d 5. Grammar: x - any digit from 0-9; P a g e HT503 User Manual...
  • Page 70 • 1[2-9]xx[2-9]xxxxxx |- allows dialing to any US/Canada Number with 11 digits length • 011[2-9]x. - allows international calls starting with 011 [3469]11 - allow dialing special and emergency numbers 311, 411, 611 and P a g e HT503 User Manual...
  • Page 71 To turn off Session Timer, select “No” for Caller Request Timer, Callee Request Timer, and Force Timer. UAC Specify As a Caller, select UAC to use the phone as the refresher, or UAS to use the Refresher Callee or proxy server as the refresher. P a g e HT503 User Manual...
  • Page 72 100rel tag which is appended to the value of the required header of initial signaling messages. The HT503 supports up to 5 different Vocoder types including G.711 A-/U- Preferred Vocoder law, G.726 (Supports bit rates 16, 24, 32 and 40), G.723.1, G.729A/B/E and iLBC.
  • Page 73 Bellcore/Telcordia, ETSI-FSK, ETSI-DTMF, SIN 227 – BT, & NTT Japan An adjustable value for the Caller ID signal to help this device to recognize FSK Caller ID Caller ID from different networks. (-96 -0dB. Default -40dB) minimum RX Level (dB) P a g e HT503 User Manual...
  • Page 74 If call volume is too low when using VoIP extension, adjust volume using the Rx Gain Level parameter under the FXO Port Configuration page. If voice volume is too low at the other end (PSTN side), user may increase P a g e HT503 User Manual...
  • Page 75 FXS port) before a PSTN incoming call is bridged to VoIP Note: The number of rings feature serves as a PSTN answer delay, and should be set to a larger value to allow enough time for the HT503 to decode the Caller ID signal set by the central office.

  • Page 76: Saving The Configuration Changes

    After obtaining the dial tone, the digits dialed will be sent to the central office. Stage Method (1/2) This configuration is applicable for VoIP to PSTN calls and indicates one or two stage dialing methods. Saving the Configuration Changes P a g e HT503 User Manual...

  • Page 77: Rebooting From Remote

    The configuration data can be downloaded via TFTP or HTTP/HTTPS from the central server. A service provider or an enterprise with large deployment of HT503 can easily manage the configuration and service provisioning of individual devices remotely from a central server.
  • Page 78 Grandstream also provides configuration tools (Windows and Linux/Unix version) to facilitate the task of generating device configuration files. The Grandstream configuration tools are free to end users. The configuration tools configuration templates available download from http://www.grandstream.com/support/tools P a g e HT503 User Manual...

  • Page 79: Software Upgrade

    Once a “Firmware Server Path” is set, user needs to update the settings and reboot the device. If the configured firmware server is found and a new code image is available, the HT503 will attempt to retrieve the new image files by downloading them into the HT503’s SRAM. During this stage, the HT503’s LEDs will blink until the checking/downloading process is completed.

  • Page 80: Instructions For Local Firmware Upgrade

    1. Unzip the file and put all of them under the root directory of the TFTP server. 2. Put the PC running the TFTP server and the HT503 device in the same LAN segment. 3. Please go to File -> Configure -> Security to change the TFTP server's default setting from "Receive Only"...

  • Page 81: Firmware And Configuration File Prefix And Postfix

    By defining different intervals in P193 for different devices, Server Provider can spread the Firmware or Configuration File download in minutes to reduce the Firmware or Provisioning Server load at any given time. P a g e HT503 User Manual...
  • Page 82 Automatic Upgrade: Yes, every minutes (60-5256000). Yes, daily at hour (0-23). Yes, weekly on day (0-6). P a g e HT503 User Manual...

  • Page 83: Restore Factory Default Setting

    2. Enter “99” and wait for “reset” voice prompt. 3. Enter the encoded MAC address (Look below on how to encode MAC address). 4. Wait 15 seconds and device will automatically reboot and restore factory settings. P a g e HT503 User Manual...
  • Page 84 The device will not return to factory default settings. 4. Please be aware if the RESET button was pressed and released in less than 7 seconds, the HT503 will only reboot, it won’t return to factory default settings.

  • Page 85: Experiencing The Ht503

    Thank you again for purchasing Grandstream HT503, it will be sure to bring convenience and color to both your business and personal life. P a g e HT503 User Manual...

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