Swissvoice Avena 267 User Manual

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Avena 267/277
C o r d l e s s a n a l o g u e t e l e p h o n e D E C T
User Manual
Important:
This user manual contains
safety precautions!
Please read carefully before
putting the telephone into
operation, and store
in a safe place.

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Summary of Contents for Swissvoice Avena 267

  • Page 1 Avena 267/277 C o r d l e s s a n a l o g u e t e l e p h o n e D E C T User Manual Important: This user manual contains safety precautions!
  • Page 2: Safety Precautions

    Safety precautions This DECT cordless telephone is designed for transmitting voice calls over the analogue tele- phone network. Any other use whatsoever is not permitted and is regarded as in violation of the provisions. The user manual with safety precautions is a part of the product package and must be passed on to the new owner on reselling.
  • Page 3: Table Of Contents

    Contents Your Avena 267/277 is designed for connection to the analogue telephone network. This telephone is available either with one handset (Avena 267/277) or as a set with two handsets and a charging bay (Avena 267/277 Duo). The Avena 277 offers the additional feature of an integrated digital answer machine.
  • Page 4 Main menu ………………………………………………………………………………19 Menu navigation …………………………………………………………………………19 Back to previous menu …………………………………………………………………19 End menu …………………………………………………………………………………19 Avena 277 base station with answer machine ……………………………………………20 Avena 267 base station ………………………………………………………………………21 Telephoning …………………………………………………………………………………22 Making an external call ………………………………………………………………………22 Call preparation …………………………………………………………………………22 Ending a call ……………………………………………………………………………22...
  • Page 5 Contents Enquiries ………………………………………………………………………………………26 Internal enquiry call ……………………………………………………………………26 External enquiry call ……………………………………………………………………27 Brokering (switching between two calls) …………………………………………………27 Call transfer …………………………………………………………………………………28 Call transfer during a call ………………………………………………………………28 Conference calls ………………………………………………………………………………29 Directory………………………………………………………………………………………30 Directory entries ………………………………………………………………………………30 Adding a new entry ……………………………………………………………………30 Tips for entering names/numbers ………………………………………………………30 Editing entries ……………………………………………………………………………31 Deleting directory entries/entire directory ……………………………………………31...
  • Page 6 Contents Audio …………………………………………………………………………………………36 Handset/base station ringer …………………………………………………………………36 Tones …………………………………………………………………………………………37 Key beeps …………………………………………………………………………………37 Range beeps ……………………………………………………………………………37 Charging beep ……………………………………………………………………………37 Accu beep ………………………………………………………………………………37 Confirmation beep ………………………………………………………………………37 Ringer melodies ………………………………………………………………………………37 Personal ringer melodies ………………………………………………………………37 Recording ringer melodies ………………………………………………………………37 Family …………………………………………………………………………………………38 Direct call (baby call) …………………………………………………………………………38 Room monitoring (baby surveillance) ………………………………………………………39 Games …………………………………………………………………………………………39 Call costs ……………………………………………………………………………………40...
  • Page 7 Contents Network functions (supplementary services) …………………………………………42 Call forwarding ………………………………………………………………………………42 Unconditional ……………………………………………………………………………42 No reply …………………………………………………………………………………42 Busy ………………………………………………………………………………………43 Call anonymously (Identification restriction) ………………………………………………43 Network answer machine (Voicebox) ………………………………………………………44 Provider ………………………………………………………………………………………44 SMS ……………………………………………………………………………………………45 SMS – Short Messaging Service ……………………………………………………………45 Writing SMS messages ………………………………………………………………………45 Inbox …………………………………………………………………………………………46 Drafts …………………………………………………………………………………………46 Outbox...
  • Page 8 Contents Delete messages …………………………………………………………………………51 Listening over the handset ………………………………………………………………51 Recording a call …………………………………………………………………………51 Remaining time …………………………………………………………………………52 VIP number* ……………………………………………………………………………52 SMS notification* ………………………………………………………………………52 Operating the answer machine on the base station ………………………………………52 On/off ……………………………………………………………………………………52 Playing, repeating, deleting and skipping messages …………………………………52 Delete all listened messages ……………………………………………………………52 Listening over the base station …………………………………………………………53 Answer machine settings ……………………………………………………………………53...
  • Page 9 Contents Display ……………………………………………………………………………………57 • Font ……………………………………………………………………………………57 • Contrast ………………………………………………………………………………57 • Menu colour …………………………………………………………………………57 • Backlight ………………………………………………………………………………57 • Screensaver ……………………………………………………………………………57 Telephony ……………………………………………………………………………………58 Automatic DTMF …………………………………………………………………………58 Auto Talk …………………………………………………………………………………58 System PIN ……………………………………………………………………………………58 PBX ……………………………………………………………………………………………59 Coverage ……………………………………………………………………………………59 Repeater Mode …………………………………………………………………………59 Eco Mode (antenna off) …………………………………………………………………60 Additional handsets/base stations ………………………………………………………61 Registering additional handsets ……………………………………………………………61 Deregistering a handset...
  • Page 11: Setting Up The Telephone

    1 connector cable 1 user manual 1 mains unit 1 belt clip (mounted) 1 handset Additional items for Avena 267/277 Duo Second handset 2 additional rechargeable batteries Charging bay (for the second handset) with power supply The following optional accessories are available:...
  • Page 12: Location

    Setting up the telephone Location To obtain the best possible range, we recommend positioning the telephone in a location central to your sphere of activity. Avoid positioning the telephone in niches, recesses and behind steel doors. The maximum range between the base station and handset is approximately 40 meters indoors and 250 meters outdoors.
  • Page 13: Setting Up The Base Station Or Charging Unit

    Setting up the telephone Setting up the base station or charging unit Do not expose the base station or charging unit to direct sunlight. Protect the base station or charging unit against moisture. Do not position the base station or charging unit in rooms exposed to condensation, corrosive steam or excessive dust.
  • Page 14: Connecting The Phone

    Setting up the telephone Connecting the phone Before you can start using your telephone you must plug in the telephone connector cable and the mains cable. Socket for mains cable Socket for telephone connector cable Safety note Use only the mains units supplied for the base station or charging unit. Telephone connector cable The telephone connector cable has two different plugs.
  • Page 15: Setting Up The Handsets

    Setting up the telephone Setting up the handsets Your handsets will be ready for operation (for making or accepting calls) only once the batteries have been fully charged for the first time. Inserting the rechargeable batteries The bottom part of the handset contains a battery compartment for housing two type AAA batteries (microcells).
  • Page 16: Charging The Batteries

    Setting up the telephone Charging the batteries The batteries are not yet charged when you first unpack the telephone. Insert the hand- set in the base station or charging unit for charging. The flashing battery symbol on the handset shows the charging status. The batteries will take around 13 hours to fully charge. Note •...
  • Page 17: Installation Assistant

    Setting up the telephone Note You can replace the handset in the charging/base station after every call. Charging is electronically controlled to ensure optimal charging of batteries in different charge states. Avoid removing the batteries from the handset for no good reason, since this affects the optimum charging cycle.
  • Page 18: Getting To Know Your Telephone

    Getting to know your telephone Handset keys Earpiece Backlit display Navigation key Softkey Softkey (multifunctional key) (multifunctional key) Redial Internal call key Message key Call list “End call” key Talk key Headset connectivity Alphanumerical keypad PQRS WXYZ Activating Hash key the key lock Enquiry key with Key “Write SMS Message”...
  • Page 19 Getting to know your telephone Softkeys (multifunctional keys) Right softkey: Choose menu options, confirms entries/settings. Left softkey: returns to previous menu step. Navigation key For scrolling up/down or right/left. In answer machine mode, message playback: right = skip forward, left = replay message; double click = skip back. Redial Open redial list.
  • Page 20: Handset Display Symbols

    Getting to know your telephone Handset display symbols The following symbols are displayed on your handset. Coverage symbol Battery full Reception displayed when the handset is wit- Indicates that the batteries are fully charged. hin range of the base station. Flashes when out of range of the base station Battery empty or not registered with the base station.
  • Page 21: About The Menus

    Getting to know your telephone About the menus Main menu The main menu of the telephone shows the available submenus as symbols on the display. Use the navigation key to select the relevant symbol (up /down, right / left). The title of the selected menu (e.
  • Page 22: Avena 277 Base Station With Answer Machine

    Getting to know your telephone Avena 277 base station with answer machine SIM card reader Adjust Group call Previous Stop Next “In operation” loudspeaker on handsets display volume (paging) Switches the answer machine Playback/ on or off Delete replay...
  • Page 23: Avena 267 Base Station

    Getting to know your telephone Avena 267 base station SIM card reader Group call “In operation” display on handsets (paging)
  • Page 24: Telephoning

    Telephoning Making an external call Press , wait for the dialling tone and dial the number. Call preparation First, enter the number. If you enter an incorrect number, you can delete the entry. Press to dial the number. Ending a call Press or replace the handset in the charging unit/base station.
  • Page 25: Handsfree Operation

    Telephoning Handsfree operation You can use the handsfree function to conduct calls without holding the handset in your hand and allow others present in the room to take part in the call. Activating handsfree before a call: 1. Press . The display shows .
  • Page 26: Redial

    Telephoning Redial The 20 last-dialled numbers are saved in a redial list. If a name and number are already stored in the directory, the name is shown instead of the number. Redialling a number from the list Press to open the redial list and press to scroll through the list.
  • Page 27: Sending Sms Messages From The Redial List

    Telephoning Sending SMS messages from the redial list* 1. Press the softkey under . Use to scroll through the list to find the entry you are seeking, and press the softkey under OPTION, WRITE MESSAGE. 2. Choose your relevant SMS mailbox (if programmed), write and send your SMS message. Group call (paging) You can activate a group call to locate a mislaid handset.
  • Page 28: Internal Calls

    Telephoning Internal calls You can call other handsets which are registered with your base station. This allows you to make internal calls free of charge. 1. Press , dial the relevant handset number and press OK to confirm. Pressing automatically dials the second handset if only two handsets are registered with the base station.
  • Page 29: External Enquiry Call

    Telephoning External enquiry call Procedure: 1. You are conducting a call and want to call another external party without ending the active external call. 2. Press the enquiry key to start the external enquiry. Note An external enquiry call is managed by the public telephone network and is therefore dependent on your network operator's available services (network functions).
  • Page 30: Call Transfer

    Telephoning Call transfer You can transfer the call you are conducting to another handset (= switching). Call transfer during a call 1. Press and dial the handset to which you wish to transfer the call. The external caller is put on hold. 2.
  • Page 31: Conference Calls

    Telephoning Conference calls You can set up a conference call by connecting another handset to the call. If you are conducting a call: 1. Press and dial the relevant handset. The external caller is put on hold. 2. If the second handset answers, you can talk to the internal call partner without the external caller hearing you.
  • Page 32: Directory

    Directory You can store up to 200 names and numbers in the directory on each handset. Every entry contains a name and telephone number. Names can be up to 16 letters long and numbers up to 24 digits long. Directory entries Adding a new entry If the telephone is in standby mode: 1.
  • Page 33: Editing Entries

    Directory Editing entries 1. Press the softkey under DIRECTORY. Use to scroll through the list to find the entry you are seeking, and press the softkey under OPTION. 2. Select EDIT ENTRY, modify the name and/or number and save the entry. Deleting directory entries/entire directory You can delete individual entries or the entire directory.
  • Page 34: Copying Directory Entries

    Directory Copying directory entries If you operate several handsets, you can copy entries from one handset to another. This way, you only have to enter names and numbers once. While you are copying entries from one handset to another, you can make external calls on another handset registered with the base station.
  • Page 35: Sim Card

    Directory SIM card Copying to the SIM card You can copy entries from your mobile phone SIM card to your telephone (and vice versa). Copied entries are added to entries already saved. You can copy entries individually or in their entirety. Note Names can be up to 16 letters long and numbers up to 24 digits long.
  • Page 36: Calls List

    Calls list* If your network operator supports caller ID presentation* (CLIP), the caller's number (if not withheld) is displayed before you accept the call. If you have received new calls, a message to this effect appears in the display. A list is kept of answered and unanswered calls.
  • Page 37: Saving Numbers From The Calls List To The Directory

    Calls list* Saving numbers from the calls list to the directory 1. Press . Scroll through until you reach the entry you are seeking. 2. Press the softkey under OPTION, SAVE NUMBER . Enter the associated name and save the entry. Deleting individual entries 1.
  • Page 38: Audio

    Audio Procedure: 1. Press the softkey under MENU. Press to scroll to AUDIO ad press OK to confirm. 2. Scroll to the relevant submenu and make the relevant settings: Handset/base station ringer You can programme different ringer melodies on the handset and base station to signal external and internal calls.
  • Page 39: Tones

    Audio Tones Your telephone supports various tones which you can activate or deactivate: Key beeps Every time a key is pressed, a brief beep is heard. Range beeps A warning beep is sounded if you exceed the maximum range. Move closer to the base station.
  • Page 40: Family

    Family Procedure: 1. Press the softkey under MENU. Press to scroll to FAMILY and press OK to confirm. 2. Scroll to the relevant submenu and make the relevant settings: Direct call (baby call) If you activate direct call on your telephone, the handset dials a preprogrammed number when any handset key is pressed.
  • Page 41: Room Monitoring (Baby Surveillance)

    Family Room monitoring (baby surveillance) You can set a baby call/noise alarm. Once this function is set, your phone monitors noises in its immediate vicinity and triggers a call to the programmed number if the noise exceeds a set level (defined by the user). The person called hears the noises and is alerted to the fact that, for instance, a child is crying in the room.
  • Page 42: Call Costs

    Call costs Procedure: 1. Press the softkey under MENU. Press to scroll to CHARGES and press OK to confirm. 2. Scroll to the relevant submenu and make the relevant settings: Cost of last call You can display the cost of the last call. Summary You can display the total per handset and the total for all calls.
  • Page 43: Calendar/Clock

    Calendar/clock Procedure: 1. Press the softkey under MENU. Press to scroll to CALENDAR/CLOCK and press OK to confirm. 2. Scroll to the relevant submenu and make the relevant settings: Alarm To set the alarm, you need to activate the alarm function and enter the time and preferred alarm melody.
  • Page 44: Network Functions (Supplementary Services)

    Network functions (supplementary services) To activate some network functions, you need to send special codes to the network. Often these codes contain special characters such as . In some cases, the so-called flash signal is required. You can enter this by pressing .
  • Page 45: Busy

    Network functions (supplementary services) Busy Calls are forwarded if the line is busy. Once you have defined the call forwarding option, enter the forwarding number (i.e. the number to which calls are to be forwarded). At any time you can: •...
  • Page 46: Network Answer Machine (Voicebox)

    Network functions (supplementary services) Network answer machine (Voicebox) Many network operators offer the option of setting up a network answer machine (Voicebox). Check whether this network function is available, the associated charges (if applicable) and the functions provided by this service. To access new messages quickly and simply, press and hold down for around 2 seconds to automatically dial the access number of your network answer machine.
  • Page 47: Sms

    SMS – Short Messaging Service Sending and receiving SMS messages is a network function. To send and receive SMS messages, your telephone line must have active Caller Identification Presentation (CLIP) and Connected Line Presentation (COLP)*. Check with your network operator to find out whether the SMS network function is available and about charges, if applicable.
  • Page 48: Inbox

    Inbox New SMS messages are signalled in the display by and saved in the inbox. Press the softkey under INBOX to read new SMS messages. Or BACK, to read SMS messages later. Once you have read the SMS messages, you can answer, forward, save or delete them, or call the sender.
  • Page 49: Templates

    Templates To simplify writing SMS messages, you can create up to 5 templates. You can edit and delete these templates or create a new SMS message template. Settings SMS service centre Before you can send and receive SMS messages, an SMS service centre must be pro- grammed with the associated access number.
  • Page 50: New Sms Alert

    • Sending an SMS message to an SMS user To forward SMS messages to your personal inbox, the person sending the SMS must include the number of your presonal inbox along with the telephone number. • Defining SMS users Before you can read, write and send SMS messages, you must open your SMS user. 1.
  • Page 51: Answer Machine (Avena 277 Only)

    Answer machine (Avena 277 only) You can operate your answer machine: from the base station from the handset remotely from an external DTMF telephone Your telephone is delivered with the answer machine switched on (default setting). Operating the answer machine from the handset You can switch your answer machine on and off, listen to messages and program set- tings from any registered handset.
  • Page 52: Recording/Playing Back An Outgoing Message

    Answer machine (Avena 277 only) Recording/playing back an outgoing message You can replace the standard outgoing message with a personal one and revert to the standard message at any time. 1. Press the softkey under MENU, press to scroll to ANSWER MACHINE and press OK to confirm.
  • Page 53: Message Playback

    Answer machine (Avena 277 only) Message playback If you have new messages, the display shows and the key on the base station flashes. 1. Press the softkey under MENU, press to scroll to ANSWER MACHINE and press OK to confirm. 2.
  • Page 54: Remaining Time

    Answer machine (Avena 277 only) Remaining time To check whether your answer machine has sufficient capacity for recording messages, you can view the remaining recording time. VIP number* In the menu ANSWER MACHINE , scroll to VIP NUMBER and enter the number of the tele- phone from which you regularly remote-access your answer machine.
  • Page 55: Listening Over The Base Station

    Answer machine (Avena 277 only) Listening over the base station If the answer machine accepts a call, you can use to adjust the volume and listen to the caller while he is recording a message. To talk to the caller, press on the hand- set.
  • Page 56: Remote Access

    Answer machine (Avena 277 only) Remote access Remote access PIN You can operate your answer machine from any modern telephone by calling your number and entering your 4-digit remote access PIN. The preprogrammed PIN is 0000. To remote access your telephone you have to enter your personal SECURITY PIN in the menu...
  • Page 57: Operating The Answer Machine From An External Telephone

    Answer machine (Avena 277 only) Operating the answer machine from an external telephone 1. Dial your number. When you hear your outgoing message, press 2. Enter your 4-digit security PIN. If there are new messages, these are played back. You can remotely operate your answer machine using the following keys: return to main menu play messages delete all messages...
  • Page 58: Settings

    Settings Language Procedure: 1. Press the softkey under MENU. Press to scroll to LANGUAGE in the SETTINGS menu and press OK to confirm. 2. Set the preferred display language. Display texts will appear in the set language. Presentation Procedure: 1. Press the softkey under MENU. Press to scroll to PRESENTATION, DISPLAY in the...
  • Page 59: Handset Name

    Settings Handset name To better distinguish between handsets, you can give each handset a name. Display • Font You can choose between large and small fonts. If you select “large”, fewer characters will appear on the display (the rest are “cut off”). •...
  • Page 60: Telephony

    Settings Telephony Procedure: 1. Press the softkey under MENU. Press to scroll to TELEPHONY in the SETTINGS menu and press OK to confirm. 2. Scroll to the relevant submenu and make the following settings: Automatic DTMF Activate “Automatic DTMF” to switch automatically to DTMF dialling during an active call. Auto Talk An incoming call can be accepted by pressing the talk key.
  • Page 61: Pbx

    Settings See “PBX access”. Coverage Repeater Mode You can use up to 6 repeaters to extend the range and receiving power of your base station. The repeaters must first be registered and activated on the base station. Per repeater, up to 2 handsets can conduct a call simultaneously. Procedure: 1.
  • Page 62: Eco Mode (Antenna Off)

    Settings Eco Mode (antenna off) Your telephone is provided with a low-emission mode. This means that as soon as you replace the handset in the base station, the transmission power between handset and base station is reduced to the absolute minimum. When eco mode is activated and as long as your handset is in the base station, ECO MODE is displayed instead of the handset name and the range symbol is depicted in...
  • Page 63: Additional Handsets/Base Stations

    Additional handsets / base stations Registering additional handsets You can register up to 6 handsets with the base station. The base station must be within range. Note If you purchase additional handsets for your base station, • the batteries must first be fully charged! •...
  • Page 64: Pbx Access

    PBX access Compatibility Your telephone is designed for use in the analogue telephone network and can be operated on a PBX that supports DTMF dialling and flash signalling. Contact your network operator for further information. Exchange Access Code EAC You may need to enter an exchange access code (e.g. 0) to allow the public exchange to assign an external line for external calls or for calling back numbers in the calls list.
  • Page 65: Maintenance

    Maintenance Reset You can reset the telephone to default status as follows: Procedure: 1. Press the softkey under MENU. Scroll to MAINTENANCE in the SETTINGS menu. Press OK to confirm. 2. Select the handset or base station, press RESET and press OK to confirm. The default settings are restored.
  • Page 66: General Information

    The declaration of conformity may be viewed at: www.swissvoice.net. The CE symbol confirms the conformity of the telephone with the above directive.
  • Page 67: Warranty Certificate

    Warranty Certificate Warranty Certificate Garantieschein, Bon de garantie, Certificato di garanzia, Garantiebewijs, Takuutodistus, Garantibevis, Garantisedel, Garantibevis, Certificado de Garantía, Talão de garantia device type: (Gerätetyp, type d’appareil, tipo di apparecchio, toesteltype, laitetyyppi, maskintype, apparattyp, apparattype, modelo del aparato, modelo do aparelho): serial number: (Seriennummer, numéro de série, numero di serie, serienummer, sarjanumero, serienummer, serienummer, serienummer, número de serie, número de série):...
  • Page 76 Internet: www.swissvoice.net © Swissvoice SA 2005 All rights as well as delivery possibilities and technical changes reserved. 20402875en_ba_000_c0 SV 20402875...

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Avena 277

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