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Related Manuals for Swissvoice Avena 347
Summary of Contents for Swissvoice Avena 347
- Page 1 Avena 347/357 C o r d l e s s a n a l o g u e t e l e p h o n e D E C T User Manual Important: This user manual contains safety precautions!
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Page 2: Safety Precautions
Safety precautions This DECT cordless telephone is designed for transmitting voice calls over the analogue telephone network. Any other use whatsoever is not permitted and is regarded as in violation of the provisions. The user manual with safety precautions is a part of the product package and must be passed on to the new owner on reselling. -
Page 3: Table Of Contents
Contents Your Avena 347/357 is designed for connection to the analogue telephone network. This telephone is available either with one handset (Avena 347/357) or as a set with two handsets and a charging bay (Avena 347/357 Duo). The Avena 357 offers the additional feature of an integrated digital answer machine. - Page 4 About the menus ……………………………………………………………………………19 Menu navigation …………………………………………………………………………19 Back to previous menu …………………………………………………………………19 End menu …………………………………………………………………………………19 Avena 357 base station with answer machine ……………………………………………20 Avena 347 base station ………………………………………………………………………21 Telephoning …………………………………………………………………………………22 Making an external call ………………………………………………………………………22 Call preparation …………………………………………………………………………22 Ending a call ……………………………………………………………………………22...
- Page 5 Contents Brokering (switching between two calls) …………………………………………………27 Call transfer …………………………………………………………………………………28 Call transfer during a call ………………………………………………………………28 Conference calls ………………………………………………………………………………29 Directory………………………………………………………………………………………30 Directory entries ………………………………………………………………………………30 Adding a new entry ……………………………………………………………………30 Tips for entering names/numbers ………………………………………………………30 Editing entries ……………………………………………………………………………31 Deleting directory entries/entire directory ……………………………………………31 Dialling numbers from the directory ………………………………………………………31...
- Page 6 Contents Family …………………………………………………………………………………………36 Direct call (baby call) …………………………………………………………………………36 Room monitoring (baby surveillance) ………………………………………………………37 Call costs ……………………………………………………………………………………38 Cost of last call ………………………………………………………………………………38 Summary ………………………………………………………………………………………38 Settings ………………………………………………………………………………………38 Type of display ……………………………………………………………………………38 Charge factor ……………………………………………………………………………38 Currency …………………………………………………………………………………38 Calendar/clock ………………………………………………………………………………39 Alarm …………………………………………………………………………………………39 Appointments ………………………………………………………………………………39 Time/date ……………………………………………………………………………………39 Network functions …………………………………………………………………………40...
- Page 7 Contents Settings ………………………………………………………………………………………45 SMS service centre ………………………………………………………………………45 Send service ………………………………………………………………………………45 SMS mailbox ……………………………………………………………………………45 New SMS alert ……………………………………………………………………………46 Additional information to activate the T-Com SMS service ………………………………47 Answer machine (Avena 357 only) ………………………………………………………48 Operating the answer machine from the handset …………………………………………48 On/off ……………………………………………………………………………………48 Outgoing message ………………………………………………………………………48 Recording/playing back an outgoing message...
- Page 8 Contents Answer machine settings ……………………………………………………………………53 Answer mode ……………………………………………………………………………53 Answer delay and time saver mode ……………………………………………………53 Time limit …………………………………………………………………………………53 Language …………………………………………………………………………………53 Remote access ………………………………………………………………………………53 Remote access PIN ………………………………………………………………………53 Remote activation of answer machine …………………………………………………54 PIN alarm …………………………………………………………………………………54 Operating the answer machine from an external telephone …………………………54 Settings ………………………………………………………………………………………55 Language ……………………………………………………………………………………55...
- Page 9 Contents PBX access ……………………………………………………………………………………60 Compatibility …………………………………………………………………………………60 Exchange Access Code EAC …………………………………………………………………60 Entering the EAC ………………………………………………………………………60 Incoming EAC on/off ……………………………………………………………………60 Maintenance …………………………………………………………………………………61 Reset …………………………………………………………………………………………61 General information ………………………………………………………………………62 Approval and conformity ……………………………………………………………………62 Warranty conditions …………………………………………………………………………62 Technical Data …………………………………………………………………………………63 Index …………………………………………………………………………………………64 Warranty Certificate ………………………………………………………………………69...
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Page 11: Setting Up The Telephone
1 mains unit 1 handset 2 rechargeable batteries 1 user manual 1 belt clip (mounted) Additional items for Avena 347/357 Duo Second handset 2 additional rechargeable batteries Charging bay (for the second handset) with power supply The following optional accessory is available:... -
Page 12: Location
Setting up the telephone Location To obtain the best possible range, we recommend positioning the telephone in a location central to your sphere of activity. Avoid positioning the telephone in niches, recesses and behind steel doors. The maximum range between the base station and handset is approximately 40 meters indoors and 250 meters outdoors. -
Page 13: Setting Up The Base Station Or Charging Unit
Setting up the telephone Setting up the base station or charging unit Do not expose the base station or charging unit to direct sunlight. Protect the base station or charging unit against moisture. Do not position the base station or charging unit in rooms exposed to condensation, corrosive steam or excessive dust. -
Page 14: Connecting The Phone
Setting up the telephone Connecting the phone Before you can start using your telephone you must plug in the telephone connector cable and the mains cable. Socket for mains cable Socket for telephone connector cable Safety note Use only the mains units supplied for the base station or charging unit. Telephone connector cable The telephone connector cable has two different plugs. -
Page 15: Setting Up The Handsets
Setting up the telephone Setting up the handsets Your handsets will be ready for operation (for making or accepting calls) only once the batteries have been fully charged for the first time. Inserting the rechargeable batteries The bottom part of the handset contains a battery compartment for housing two type AAA batteries (microcells). -
Page 16: Charging The Batteries
Setting up the telephone Charging the batteries The batteries are not yet charged when you first unpack the telephone. Insert the hand- set in the base station or charging unit for charging. The flashing battery symbol on the handset shows the charging status. The batteries will take around 14 hours to fully charge. Note •... -
Page 17: Installation Assistant
Setting up the telephone Note You can replace the handset in the charging/base station after every call. Charging is electronically controlled to ensure optimal charging of batteries in different charge states. Avoid removing the batteries from the handset for no good reason, since this affects the optimum charging cycle. -
Page 18: Getting To Know Your Telephone
Getting to know your telephone Handset keys Earpiece Backlit display Navigation key Softkey Softkey (multifunctional key) (multifunctional key) Redial Message key Internal call key Call list “End call” key Talk key Headset connectivity Alphanumerical keypad Hash key Activating the key lock Enquiry key with Key “Write SMS Message”... - Page 19 Getting to know your telephone Softkeys (multifunctional keys) Right softkey: Choose menu options, confirms entries/settings. Left softkey: returns to previous menu step. Navigation key For scrolling up/down or right/left. In answer machine mode, message playback: right = skip forward, left = replay message; double click = skip back. Redial Open redial list.
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Page 20: Handset Display Symbols
Getting to know your telephone Handset display symbols The following symbols are displayed on your handset. Coverage symbol Battery full Reception displayed when the handset is Indicates that the batteries are fully charged. within range of the base station. Flashes when out of range of the base station Battery empty or not registered with the base station. -
Page 21: About The Menus
Getting to know your telephone About the menus Menu navigation Your handset provides you with an easy-to-follow menu. As a rule, every menu offers a list of options. To select main menu, sub-menu and options, press the softkey below the corresponding display text. -
Page 22: Avena 357 Base Station With Answer Machine
Getting to know your telephone Avena 357 base station with answer machine Avena 357 Previous Stop Next Delete Adjust Group call loudspeaker on handsets Switches the answer machine "In volume (paging) on or off operation" display Message counter/ Playback/ status indicator replay... -
Page 23: Avena 347 Base Station
Getting to know your telephone Avena 347 base station Avena 347 "In operation" display Group call on handsets (paging) -
Page 24: Telephoning
Telephoning Making an external call Press , wait for the dialling tone and dial the number. Call preparation First, enter the number. If you enter an incorrect number, you can delete the entry. Press to dial the number. Ending a call Press or replace the handset in the charging unit/base station. -
Page 25: Handsfree Operation
Telephoning Handsfree operation You can use the handsfree function to conduct calls without holding the handset in your hand and allow others present in the room to take part in the call. Activating handsfree before a call: 1. Press . The display shows . -
Page 26: Redial
Telephoning Redial The 10 last-dialled numbers are saved in a redial list. If a name and number are already stored in the directory, the name is shown instead of the number. To use the key, the telephone has to be on-hook. Redialling a number from the list If the telephone is in standby mode: Press... -
Page 27: Sending Sms Messages From The Redial List
Telephoning Sending SMS messages from the redial list* 1. Press the softkey under . Use to scroll through the list to find the entry you are seeking, and press the softkey under OPTION, WRITE SMS MESSAGE. 2. Choose your relevant SMS mailbox (if programmed), write and send your SMS message. Group call (paging) You can activate a group call to locate a mislaid handset. -
Page 28: Internal Calls
Telephoning Internal calls You can call other handsets which are registered with your base station. This allows you to make internal calls free of charge. 1. Press INT, dial the relevant handset number and press OK to confirm. Pressing INT auto- matically dials the second handset if only two handsets are registered with the base sta- tion. -
Page 29: External Enquiry Call
Telephoning External enquiry call Procedure: 1. You are conducting a call and want to call another external party without ending the active external call. 2. Press the enquiry key to start the external enquiry. Note An external enquiry call is managed by the public telephone network and is therefore dependent on your network operator’s available services (network functions). -
Page 30: Call Transfer
Telephoning Call transfer You can transfer the call you are conducting to another handset (= switching). Call transfer during a call 1. Press INT and dial the handset to which you wish to transfer the call. The external cal- ler is put on hold. 2. -
Page 31: Conference Calls
Telephoning Conference calls You can set up a conference call by connecting another handset to the call. If you are conducting a call: 1. Press INT and dial the relevant handset. The external caller is put on hold. 2. If the second handset answers, you can talk to the internal call partner without the exter- nal caller hearing you. -
Page 32: Directory
Directory You can store up to 100 names and numbers in the directory on each handset. Every entry contains a name and telephone number. Names can be up to 16 letters long and numbers up to 24 digits long. Directory entries Adding a new entry If the telephone is in standby mode: 1. -
Page 33: Editing Entries
Directory Editing entries 1. Press the softkey under DIRECTORY. Use to scroll through the list to find the entry you are seeking, and press the softkey under OPTION. 2. Select EDIT ENTRY, modify the name and/or number and save the entry. Deleting directory entries/entire directory You can delete individual entries or the entire directory. -
Page 34: Copying Directory Entries
Directory Copying directory entries If you operate several handsets, you can copy entries from one handset to another. This way, you only have to enter names and numbers once. While you are copying entries from one handset to another, you can make external calls on another handset registered with the base station. -
Page 35: Calls List
Calls list* If your network operator supports caller ID presentation* (CLIP), the caller’s number (if not withheld) is displayed before you accept the call. If you have received new calls, a message to this effect appears in the display. A list is kept of answered and unanswered calls. -
Page 36: Saving Numbers From The Calls List To The Directory
Calls list* Saving numbers from the calls list to the directory 1. Press . Scroll through until you reach the entry you are seeking. 2. Press the softkey under OPTION, SAVE NUMBER . Enter the associated name and save the entry. Deleting individual entries 1. -
Page 37: Audio
Audio Procedure: 1. Press the softkey under MENU. Press to scroll to AUDIO ad press OK to confirm. 2. Scroll to the relevant submenu and make the relevant settings: Handset/base station ringer You can programme different ringer melodies on the handset and base station to signal external and internal calls. -
Page 38: Family
Family Procedure: 1. Press the softkey under MENU. Press to scroll to FAMILY and press OK to confirm. 2. Scroll to the relevant submenu and make the relevant settings: Direct call (baby call) If you activate direct call on your telephone, the handset dials a preprogrammed number when any handset key is pressed. -
Page 39: Room Monitoring (Baby Surveillance)
Family Room monitoring (baby surveillance) You can set a baby call/noise alarm. Once this function is set, your phone monitors noises in its immediate vicinity and triggers a call to the programmed number if the noise exceeds a set level (defined by the user). The person called hears the noises and is alerted to the fact that, for instance, a child is crying in the room. -
Page 40: Call Costs
Call costs Procedure: 1. Press the softkey under MENU. Press to scroll to CHARGES and press OK to confirm. 2. Scroll to the relevant submenu and make the relevant settings: Cost of last call You can display the cost of the last call. Summary You can display the total per handset and the total for all calls. -
Page 41: Calendar/Clock
Calendar/clock Procedure: 1. Press the softkey under MENU. Press to scroll to CALENDAR/CLOCK and press OK to confirm. 2. Scroll to the relevant submenu and make the relevant settings: Alarm To set the alarm, you need to activate the alarm function and enter the time and pre- ferred alarm melody. -
Page 42: Network Functions
Network functions To activate some network functions, you need to send special codes to the network. Often these codes contain special characters such as . In some cases, the so-called flash signal is required. You can enter this by pressing . -
Page 43: Busy
Network functions Busy Calls are forwarded if the line is busy. Once you have defined the call forwarding option, enter the forwarding number (i.e. the number to which calls are to be forwarded). At any time you can: • check the call forwarding status •... -
Page 44: Network Answer Machine (Voicebox)
Network functions Network answer machine (Voicebox) Many network operators offer the option of setting up a network answer machine (Voicebox). Check whether this network function is available, the associated charges (if applicable) and the functions provided by this service. To access new messages quickly and simply, press and hold down for around 2 seconds to automatically dial the access number of your network answer machine. -
Page 45: Sms
SMS – Short Messaging Service Sending and receiving SMS messages is a network function. To send and receive SMS messages, your telephone line must have active Caller Identification Presentation (CLIP) and Connected Line Presentation (COLP)*. Check with your network operator to find out whether the SMS network function is available and about charges, if applicable. -
Page 46: Inbox
Inbox New SMS messages are signalled in the display by and saved in the inbox. Press the softkey under INBOX to read new SMS messages. Or BACK, to read SMS messages later. Once you have read the SMS messages, you can answer, forward, save or delete them, or call the sender. -
Page 47: Templates
Templates To simplify writing SMS messages, you can create up to 5 templates. You can edit and delete these templates or create a new SMS message template. Settings SMS service centre Before you can send and receive SMS messages, an SMS service centre must be pro- grammed with the associated access number. -
Page 48: New Sms Alert
• Sending an SMS message to an SMS user To forward SMS messages to your personal inbox, the person sending the SMS must include the number of your presonal inbox along with the telephone number. • Defining SMS users Before you can read, write and send SMS messages, you must open your SMS user. 1. -
Page 49: Additional Information To Activate The T-Com Sms Service
Additional information to activate the T-Com SMS service The Short Message Service by T-Com is managed via the SMS service center with the access number 0193010. To register you have to send a registration SMS to the SMS service center once. To receive the SMS as text message your telephone line must have active Caller Identification Presentation (CLIP) to be able to read the SMS (on basis of the trans- mitted telephone number 0193010 of the T-Com center). -
Page 50: Answer Machine (Avena 357 Only)
Answer machine (Avena 357 only) You can operate your answer machine: from the base station from the handset remotely from an external DTMF telephone Your telephone is delivered with the answer machine switched on (default setting). Operating the answer machine from the handset You can switch your answer machine on and off, listen to messages and program set- tings from any registered handset. -
Page 51: Recording/Playing Back An Outgoing Message
Answer machine (Avena 357 only) Recording/playing back an outgoing message You can replace the standard outgoing message with a personal one and revert to the standard message at any time. 1. Press the softkey under MENU, press to scroll to ANSWER MACHINE and press OK to confirm. -
Page 52: Message Playback
Answer machine (Avena 357 only) Message playback If you have new messages, the display shows and the key on the base station flashes. 1. Press the softkey under MENU, press to scroll to ANSWER MACHINE and press OK to confirm. 2. -
Page 53: Recording A Call
Answer machine (Avena 357 only) Recording a call While you are on the telephone you can record the call via the handset. Note For privacy protection reasons you are obliged to inform your call partner that the call is being recorded. Remaining time To check whether your answer machine has sufficient capacity for recording messages, you can view the remaining recording time. -
Page 54: Operating The Answer Machine On The Base Station
Answer machine (Avena 357 only) Operating the answer machine on the base station On/off Press Playing, repeating, deleting and skipping messages All recorded messages and memos are shown on the display. Press . Messages are played, starting with the most recent message. During playback, press: once to delete the active message. -
Page 55: Answer Machine Settings
Answer machine (Avena 357 only) Answer machine settings Procedure: 1. Press the softkey under MENU. Press to scroll to SETTINGS in the ANSWER MACHINE menu and press OK to confirm. 2. Make the settings in the relevant submenu: Answer mode Select the outgoing message which callers will hear. -
Page 56: Remote Activation Of Answer Machine
Answer machine (Avena 357 only) Remote activation of answer machine If you have forgotten to switch your answer machine on, you can do this remotely from an external telephone. Dial your number and let it ring 12 times. Enter your 4-digit security PIN and press to switch on the answer machine. -
Page 57: Settings
Settings Language Procedure: 1. Press the softkey under MENU. Press to scroll to LANGUAGE in the SETTINGS menu and press OK to confirm. 2. Set the preferred display language. Display texts will appear in the set language. Handset name Procedure: 1. -
Page 58: Telephony
Settings Telephony Procedure: 1. Press the softkey under MENU. Press to scroll to TELEPHONY in the SETTINGS menu and press OK to confirm. 2. Scroll to the relevant submenu and make the following settings: Automatic DTMF Activate “Automatic DTMF” to switch automatically to DTMF dialling during an active call. Auto Talk An incoming call can be accepted by pressing the talk key. -
Page 59: Pbx
Settings See “PBX access”. Coverage Repeater Mode You can use up to 6 repeaters to extend the range and receiving power of your base station. The repeaters must first be registered and activated on the base station. Per repeater, up to 2 handsets can conduct a call simultaneously. Procedure: 1. -
Page 60: Eco Mode (Antenna Off)
Settings Eco Mode (antenna off) Your telephone is provided with a low-emission mode (default setting on delivery: activated). This means that as soon as you replace the handset in the base station, the transmission power between handset and base station is reduced to the absolute minimum. -
Page 61: Additional Handsets/Base Stations
Additional handsets / base stations Registering additional handsets You can register up to 6 handsets with the base station. The base station must be within range. Note If you purchase additional handsets for your base station, • the batteries must first be fully charged! •... -
Page 62: Pbx Access
PBX access Compatibility Your telephone is designed for use in the analogue telephone network and can be operated on a PBX that supports DTMF dialling and flash signalling. Contact your network operator for further information. Exchange Access Code EAC You may need to enter an exchange access code (e.g. 0) to allow the public exchange to assign an external line for external calls or for calling back numbers in the calls list. -
Page 63: Maintenance
Maintenance Reset You can reset the telephone to default status as follows: Procedure: 1. Press the softkey under MENU. Scroll to MAINTENANCE in the SETTINGS menu. Press OK to confirm. 2. Select the handset or base station, press RESET and press OK to confirm. The default settings are restored. -
Page 64: General Information
The declaration of conformity may be viewed at: www.swissvoice.net. The CE symbol confirms the conformity of the telephone with the above directive. -
Page 65: Technical Data
Handset dimensions: Mains unit primary: 230 V~/50 Hz 60mA Length/width/height = 150 49 29 mm secondary: 6 VDC/500 mA 3VA Base station Avena 347 weight: 210 g Handset operation time: Base station Avena 357 weight: 240 g standby talk time... -
Page 66: Index
Index Accepting a call …………………………22 Calendar/clock ……………………………39 Accessory …………………………………9 Call anonymously ………………………41 Accu beep ………………………………35 Call costs …………………………………38 Additional handsets/base stations ………59 Call forwarding …………………………40 Alarm ……………………………………39 Call key ……………………………………17 Alphanumerical keypad …………………17 Call preparation …………………………22 Answer & record …………………………48 Call transfer ………………………………28 Answer delay ……………………………53 Calls list……………………………………33... - Page 67 Index Display symbols …………………………18 Disposal …………………………………U2 Identification restriction …………………41 Drafts ……………………………………44 Inbox ………………………………………44 DTMF/keypad information ………………22 Index ………………………………………64 Duo …………………………………………9 Installation assistant ……………………15 Internal call key …………………………17 Internal calls ………………………………26 EAC ………………………………………60 Eco Mode …………………………………58 Emergency numbers ……………………25 Key “Write SMS Message”………………17 “End call”...
- Page 68 Index Repeater …………………………………10 Navigation key ……………………………17 Repeater Mode …………………………57 Network answer machine ………………42 Reset ………………………………………61 Network functions ………………………40 Ringer ……………………………………35 New SMS alert. …………………………46 Room monitoring ………………………37 Operating the answer machine from an Safety precautions ………………………U2 external telephone ………………………54 Selecting the base station ………………59 Operating the answer machine from Send service ………………………………45 the handset ………………………………48...
- Page 69 Index Time over message ………………………49 Time saver mode …………………………53 Time/date …………………………………39 Tips for entering names/numbers ………30 Tones ………………………………………35 Type of display ……………………………38 VIP number ………………………………51 Voicebox …………………………………42 Volume ……………………………………23 Warranty Certificate ……………………69 Warranty conditions ……………………62 Writing SMS messages …………………43...
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Page 71: Warranty Certificate
Warranty Certificate Warranty Certificate Garantieschein, Bon de garantie, Certificato di garanzia, Garantiebewijs, Takuutodistus, Garantibevis, Garantisedel, Garantibevis, Certificado de Garantía, Talão de garantia device type: (Gerätetyp, type d’appareil, tipo di apparecchio, toesteltype, laitetyyppi, maskintype, apparattyp, apparattype, modelo del aparato, modelo do aparelho): serial number: (Seriennummer, numéro de série, numero di serie, serienummer, sarjanumero, serienummer, serienummer, serienummer, número de serie, número de série):... - Page 76 Internet: www.swissvoice.net © Swissvoice SA 2006 All rights as well as delivery possibilities and technical changes reserved. 20403795en_ba_000_a0 SV 20403795...
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