Table of Contents
Subscribe to Our Youtube Channel
Related Manuals for Swissvoice Avena 127 Duo
Summary of Contents for Swissvoice Avena 127 Duo
- Page 1 Avena 127/137 Duo C o r d l e s s a n a l o g u e t e l e p h o n e D E C T User Manual Important: This user manual contains safety precautions! Please read carefully before putting the telephone into operation, and store...
-
Page 2: Safety Precautions
Safety precautions This DECT cordless telephone is designed for transmitting voice calls over the analogue telephone network. Any other use whatsoever is not permitted and is regarded as in violation of the provisions. The user manual with safety precautions is a part of the product package and must be passed on to the new owner on reselling. -
Page 3: Table Of Contents
Contents Your Avena 127/137 is designed for connection to the analogue telephone network. This telephone is available either with one handset (Avena 127/137) or as a set with two or three handsets and their charging bays (Avena 127/137 Duo or Trio). The Avena 137 offers the additional feature of an integrated digital answer machine. - Page 4 Contents Making the first call…………………………………………………………………………18 Handset status at delivery ………………………………………………………………18 Switching the key lock on/off ……………………………………………………………18 Making a external call ……………………………………………………………………19 Accepting a call …………………………………………………………………………19 Missed calls ………………………………………………………………………………19 Handsfree calling …………………………………………………………………………20 Changing the voice volume during a call ………………………………………………20 Muting the handset ………………………………………………………………………20 Phonebook/VIP phonebook ………………………………………………………………21 Dialling using the phonebook …………………………………………………………21...
- Page 5 Contents Call forwarding ………………………………………………………………………………38 Types of call forwarding …………………………………………………………………38 Activating call forwarding ………………………………………………………………38 Deactivating call forwarding ……………………………………………………………39 Answer machine (Avena 137 only) ………………………………………………………40 General information ……………………………………………………………………40 Answer machine settings ………………………………………………………………41 Playing messages …………………………………………………………………………42 Deleting all old messages ………………………………………………………………43 Screening …………………………………………………………………………………43 Accepting a call whilst being recorded …………………………………………………43 Remote access ……………………………………………………………………………44 Changing the remote PIN code …………………………………………………………44...
- Page 6 Contents Base station settings ………………………………………………………………………59 Changing the PIN code …………………………………………………………………59 Setting time and date ……………………………………………………………………60 Dial mode …………………………………………………………………………………60 Selecting the flash time …………………………………………………………………61 Reset …………………………………………………………………………………………62 Resetting the base station/handset to factory defaults ………………………………62 Supplementary network services…………………………………………………………63 CLIP and CNIP services …………………………………………………………………63 Network answer machine ………………………………………………………………63 Connecting to a PBX ………………………………………………………………………64...
-
Page 7: Setting Up The Telephone
Setting up the telephone Contents of the package The package for the Avena 127/137 contains the following items: 1 base station 1 handset 2 rechargeable batteries (AAA NiMH) 1 telephone connector cable 1 mains unit 1 user manual Additional items for Avena 127/137 Duo and Trio If you have purchased the Avena 127/137 Duo or Trio (2 or 3 handsets), the package contains the following additional items: additional handset(s) -
Page 8: Location
Setting up the telephone Location To obtain the best possible range, we recommend positioning the telephone in a location central to your sphere of activity. Avoid positioning the telephone in niches, recesses and behind steel doors. The maximum range between the base station and handset is approximately 40 meters indoors and 250 meters outdoors. -
Page 9: Setting Up The Base Station Or Charging Bay
Setting up the telephone Setting up the base station or charging bay Do not expose the base station or charging bay to direct sunlight. Protect the base station or charging bay against moisture. Do not position the base station or charging bay in rooms exposed to condensation, corrosive steam or excessive dust. -
Page 10: Connecting The Phone
Setting up the telephone Connecting the phone Before you can start using your telephone you must plug in the telephone connector cable and the mains cable. Safety note Use only the mains unit supplied for the base station or charging bay. Telephone connector cable Connect the telephone connection cable to the socket on the base station marked with a telephone... -
Page 11: Connecting The Charging Bay
Setting up the telephone To disconnect the telephone first unplug the mains unit from the 230 V mains socket and then disconnect the telephone line cable from the wall connector. To remove the connection cables press the cable grips (e.g. with a ballpoint pen or similar object) towards the connector and simultaneously pull out the plug along with the cable. -
Page 12: Inserting The Batteries In The Handset
Setting up the telephone Inserting the batteries in the handset Your handsets will be ready for operation (for making or accepting calls) only once the batteries have been fully charged for the first time. Battery compartment The bottom part of the handset contains a battery compartment for housing two rechargeable NiMH batteries of type AAA. -
Page 13: Charging The Batteries
Setting up the telephone Charging the batteries The batteries are not yet charged when you first unpack the telephone. Insert the hand- set in the base station or charging bay for charging. The flashing battery symbol on the handset shows the charging status. The batteries will take around 18 hours to fully charge. The following symbols indicate the charging status on the handset display: Charging status “full”... - Page 14 Setting up the telephone Note • Make sure to insert batteries in the handset before placing the handset in the base station/charging bay. • You can replace the handset in the base station/charging bay after every call. Charging is electronically controlled to ensure optimal charging of batteries in different charge states.
-
Page 15: Display And Keypad
Display and keypad Display and symbols The handset display provides easy-to-understand information on the current status of your telephone. The meaning of the symbols shown in the upper part of the display is as follows: Arrows up/down: For scrolling in the menu. This antenna symbol is permanently lit if a radio connection between handset and base station exists. -
Page 16: Handset
Display and keypad Handset Earpiece Display VIP phonebook key Cancel key Menu key Handsfree key R-key Navigation key “End call” key Talk key/ Open redial list Alphanumerical keypad Microphone... -
Page 17: Handset Keypad
Display and keypad Handset keypad The following illustrations represent the keys on the handset keypad. For each key a short description is provided. Open the menu. While in a menu: “confirm” key. While in a menu: Scrolling up or down. During a call: Settting the volume. - Page 18 Display and keypad Asterisk (or star) key to enter the “asterisk” symbol. Pressing this key and holding it for approx. 2 seconds switches the ring tone on/off. While editing names or writing text, pressing this key toggles between uppercase and lowercase. Hash (or pound) key to enter the “hash”...
-
Page 19: Base Station
Display and keypad Base station The base station Avena 127/137 is equipped with a paging key used for relocating misplaced handset(s). Charging cradle for the handset Paging key Avena 127/137 Group call (paging) You can easily relocate a misplaced handset by pressing the paging key on the base station. All handsets which are logged on to this base station will start ringing and Paging is displayed. -
Page 20: Making The First Call
Making the first call Handset status at delivery After placing the handset in the base station/charging bay and completing the initial charging of the batteries, the handset is automatically switched on and ready for operation. The handset is already logged on to the original base station. The symbol is displayed. -
Page 21: Making A External Call
Making the first call Making a external call Press , wait for the dialling tone and dial the number. Call preparation First, enter the number. If you enter an incorrect number, you can delete the entry. Press to call this number. Ending a call Press or replace the handset in the base station/charging bay. -
Page 22: Handsfree Calling
Making the first call Handsfree calling The Avena 127/137 handset is equipped with a loudspeaker which enables handsfree calling. Press the loudspeaker key on the handset to activate/deactivate the loudspeaker. The loudspeaker key is illuminated when the loudspeaker is activated. Changing the voice volume during a call During a call you can independently adjust both the earpiece and loudspeaker voice volumes in five levels. -
Page 23: Phonebook/Vip Phonebook
Phonebook / VIP phonebook The handset of your Avena 127/137 Duo stores up to 50 entries in the phonebook. For each entry you can specify the telephone number (max. 20 digits) and the correspon- ding name (max. 12 characters). Dialling using the phonebook Instead of remembering a telephone number, you can look up a name in the phonebook and dial the corresponding telephone number with a single key press. -
Page 24: Creating An Entry In The Phonebook
Phonebook / VIP phonebook Creating an entry in the phonebook Press on the navigation key to open the phonebook. Press the Menu key. Select , press the Menu key. Enter the telephone number and confirm with the Menu key. Enter the corresponding name and confirm with the Menu key. Note •... -
Page 25: Editing Entries In The Phonebook
Phonebook / VIP phonebook Editing entries in the phonebook Press on the navigation key. The first entry in the phonebook is displayed. Press the Menu key. Select Edit , press the Menu key. Edit the entry and confirm with the Menu key. Deleting entries from the phonebook Press on the navigation key. -
Page 26: Dialling Using The Vip Phonebook
Phonebook / VIP phonebook Dialling using the VIP phonebook The VIP phonebook key enables you to store frequently dialled numbers. Press the VIP phonebook key. Scroll to the relevant entry using the navigation keys. Press the talk key. The selected telephone number is dialled. Note This VIP phonebook is stored in the base station and thus available to all handsets which are logged on to the base station. -
Page 27: Deleting Entries From The Vip Phonebook
Phonebook / VIP phonebook Deleting entries from the VIP phonebook Press the VIP phonebook key. Press the Menu key. Select Delete , press the Menu key. Delete? is displayed. Press the Menu key to confirm. Deleted is briefly displayed. -
Page 28: Comfort Dialling
Comfort dialling Dialling using the redial list The redial list contains the last 10 numbers dialled. If the list is full, the oldest entry is overwritten by the most recent entry. Redialling a telephone number Press the talk key to open the redial list. Scroll to the relevant entry using the navigation keys. - Page 29 Comfort dialling Deleting the entire redial list Press the talk key to open the redial list. Press the Menu key. Select Delete list , press the Menu key. Delete list? is displayed. Press the Menu key to confirm. Storing numbers from the redial list in the phonebook Press the talk key to open the redial list.
-
Page 30: Dialling Using The Calls Log
Comfort dialling Dialling using the calls log If the CLIP service is supported by your service provider then any unanswered calls will be stored in the calls log. This calls log contains up to 20 entries. If the calls log is full, the oldest entry is overwritten by the most recent entry. - Page 31 Comfort dialling Storing numbers from the calls log in the phonebook You are in the calls log: Scroll to the relevant entry. Press the Menu key. Select Store No. , press the Menu key. Enter the corresponding name and confirm with the Menu key. Deleting entries from the calls log You are in the calls log: Scroll to the relevant entry.
-
Page 32: Internal Calls
Comfort dialling Deleting the entire calls log You are in the calls log: Press the Menu key. Select Delete list , press the Menu key. Delete list? is displayed. Press the Menu key to confirm. Internal calls If you have more than one handset logged on to the base station, you can make internal calls free of charge between these handsets. -
Page 33: Callback If Busy
Comfort dialling Callback if busy Many service providers offer the supplementary service of callback if busy (CCBS). When the person whom you are calling is engaged in another conversation (you will hear the busy tone), then you may activate this service. The telephone network monitors now the line of the person you are trying to call. -
Page 34: Call Anonymously
Comfort dialling Call anonymously Your telephone number may be made available to the other party when you make a phone call – provided that his telephone supports this function. You can withhold your number for the next call, i.e. you can call anonymously. Open the menu by pressing the Menu key. -
Page 35: Multiple Conversations
Multiple conversations Some of these features are using supplementary network services. Ask your service provider about the availability and costs of these services. Call waiting With this service you can have a telephone conversation and still be informed that someone else is calling you. In this case you will hear the “call waiting” tone and you may answer this call (while your other conversation is put on hold). -
Page 36: Accepting/Rejecting A Waiting Call
Multiple conversations Accepting/rejecting a waiting call If you are conducting a conversation, you may accept a second incoming (waiting) call. Accepting the first call You are conducting a call. A second external party is calling you. You hear the call waiting signal. End the current call by pressing the talk key. - Page 37 Multiple conversations Rejecting the second call You are conducting a call. A second external party is calling you. You do not want to answer the call. Open the menu by pressing the Menu key. Select CW reject , press the Menu key. Continue your current conversation.
-
Page 38: Alternating Between Calls (Switching)
Multiple conversations Alternating between calls (switching) You have two calls simultaneously (one of which on hold) and you may want to switch between both calls. You have two calls, one of which on hold. Press the Menu key. Press Switching to alternate between both calls. -
Page 39: Internal Inquiry Call
Multiple conversations Internal inquiry call When you are conducting an external call, you may want to make an inquiry call to an internal party without ending the original conversation. An internal inquiry call is performed entirely in the base station. This means that internal inquiry calls are not depending on the service offerings of your service provider. -
Page 40: Call Forwarding
Call forwarding You may forward incoming calls to another telephone number. Call forwarding is a supplementary network service and thus subject to availability from your service provider. Please ask your service provider about any subscription fees/costs for this service. Types of call forwarding You may activate or deactivate call forwarding for the following situations: •... -
Page 41: Deactivating Call Forwarding
Call forwarding Deactivating call forwarding To deactivate “call forwarding unconditional”: press #21# (one at a time). To deactivate “call forwarding if busy”: press #67# (one at a time). To deactivate “call forwarding when no reply”: press #61# (one at a time). Press the talk key. -
Page 42: Answer Machine (Avena 137 Only)
Answer machine (Avena 137 only) General information The available recording time of the answer machine (for incoming messages and outgoing messages) is up to 15 minutes. The length of an imcoming message is limited to 3 minutes and of an outgoing message to 2 minutes. Your answer machine comes with two pre-recorded outgoing messages to choose from: Answer &... -
Page 43: Answer Machine Settings
Answer machine (Avena 137 only) Answer machine settings Press the Menu key. Select Ans. machine , press the Menu key. Select Ans. settings , press the Menu key. The loudspeaker is automatically activated. Follow the audible instructions: – Hear main menu –... -
Page 44: Playing Messages
Answer machine (Avena 137 only) Playing messages New messages are indicated with the flashing symbol T. If the number of the caller was transmit, it will be stored in the calls log. Press the Menu key. Select Ans. machine , press the Menu key. Select Play message , press the Menu key. -
Page 45: Deleting All Old Messages
Answer machine (Avena 137 only) Deleting all old messages Press the Menu key. Select Ans. machine , press the Menu key. Select Del old megs , press the Menu key. Select Delete all , press the Menu key. Confirm Delete all? using the Menu key. -
Page 46: Remote Access
Answer machine (Avena 137 only) Remote access To remote access your answer machine, you have to change your personal remote PIN before the first remote access (at delivery the PIN code is set to “0000”). Changing the remote PIN code The handset is in standby mode. -
Page 47: Remote Accessing Your Answer Machine
Answer machine (Avena 137 only) Remote accessing your answer machine You can remote access your telephone by any DTMF-capable telephone. Dial your own telephone number. When deactivated, the answer machine answers after 10 rings. When activated, the answer machine answers after the numbers of rings you have set. Enter your remote PIN code after you have been prompted to do so. -
Page 48: Options During Remote Access
Answer machine (Avena 137 only) Options during remote access During the playback of messages, the following options are available: – Hear main menu. – Play all messages. – Play new messages. – Play current message again (during playback of the message). –... -
Page 49: Sms
Sending and receiving of SMS text messages is a supplementary network service and thus subject to availability from your service provider. Please ask your service provider about the availability, any charges and how to subscribe to this service. Not all telephones can receive SMS messages. So if you want to send someone an SMS message, first verify that the person who should receive the message has an SMS-capable telephone. -
Page 50: Sms Gateways
SMS Gateways SMS messages are send and received through so-called SMS gateways which you must identify by their respective telephone numbers. Avena 125 /137 supports four individual SMS gateways: • SMS Gateway 1 – for sending and receiving SMS messages •... - Page 51 Editing SMS gateway numbers You may edit the telephone numbers of each of the four SMS gateways individually. Please ask your service provider for the correct telephone numbers of the respective gateways. Open the menu by pressing the Menu key. Select , press the Menu key.
-
Page 52: Sms Alert
Selecting the SMS gateways You may select the SMS gateway for sending/receiving SMS messages. Gateway 1 is preset (factory defaults) to send SMS messages. Open the menu by pressing the Menu key. Select , press the Menu key. Select SMS Setting , press the Menu key. -
Page 53: Writing Sms Messages
Writing SMS messages Your Avena 127/137 supports SMS messages with a maximum length of 612 characters. Open the menu by pressing the Menu key. Select , press the Menu key. Select Write New SMS , press the Menu key. Enter the text of the new SMS message and confirm with the Menu key. Press the -key to toggle between uppercase and lowercase. -
Page 54: Storing Sms Messages
Storing SMS messages SMS messages are not automatically stored after sending. If you want to keep an SMS message make sure that you store it first BEFORE sending. You have entered the SMS text and the destination telephone number. Select Store , press the Menu key. - Page 55 The first SMS message in the list is displayed, for example: 031683994412 21.06 15:22 The list is sorted by date and time of reception (most recent message first). Scroll through the SMS messages using the navigation keys. Select the relevant entry and confirm with the Menu key. The following options are available: •...
-
Page 56: List Of Outgoing Sms Messages
List of outgoing SMS messages The list of outgoing SMS messages contains: • SMS messages which you have explicitly stored • SMS messages which could not be send (transmission failure). SMS messages that have been sent are deleted after successful transmission, unless you have explicitly stored that message. - Page 57 The following options are available: • Read The contents of the selected SMS message is displayed. • Send Reply to this SMS message. You may edit the text and the telephone number before sending the message. • Edit Edit the text of the SMS message. Store or send the edited SMS message. •...
-
Page 58: Handset Settings
Handset settings Setting the volume/the ring melody You can set the volume of the handset ring melody in 5 levels or turn it off completely. By pressing the -key (approx. 2 seconds) the ring melody is switched on/off. symbol indicates that the ring melody is off (“do not disturb”). Open the menu by pressing the Menu key. -
Page 59: Activating/Deactivating Warning Tones
Handset settings Activating/deactivating warning tones You can activate or deactivate the following warning signals • Battery low • Key beeps • No coverage Open the menu by pressing the Menu key. Select Setup HS , press the Menu key. Select Tones , press the Menu key. -
Page 60: Editing The Handset Name
Handset settings Editing the handset name You can edit the name of the handset. This helps to identify the handset e. g. if you have more than one handset. Open the menu by pressing the Menu key. Select Setup HS , press the Menu key. -
Page 61: Base Station Settings
Base station settings Changing the PIN code The PIN code is a 4-digit secret number to protect your telephone from unauthorised use. At factory, the PIN code is initially set to “0000”. Open the menu by pressing the Menu key. Select Setup BS , press the Menu key. -
Page 62: Setting Time And Date
Base station settings Setting time and date Open the menu by pressing the Menu key. Select Date/Time , press the Menu key. Select the relevant format for date/time and enter date and time and press the Menu key. Note The time and date setting is stored in the base station. This means that each change of the time and/or date applies to all other handsets which are logged on to the same base station. -
Page 63: Selecting The Flash Time
Base station settings Selecting the flash time The “flash signal” is sometimes required to perform special network service functions. Ask your service provider for further details on when to use such a flash signal. Open the menu by pressing the Menu key. Select Setup BS , press the Menu key. -
Page 64: Reset
Reset Resetting the base station/handset to factory defaults With this procedure you can reset the base station or the handset settings to factory defaults. Open the menu by pressing the Menu key. Select Setup BS Setup HS , press the Menu key. Select Reset , press the Menu key. -
Page 65: Supplementary Network Services
Supplementary network services To activate some network functions, you need to send special codes to the network. Often these codes contain special characters such as . In some cases, the flash signal is required. You can enter this by pressing . -
Page 66: Connecting To A Pbx
Connecting to a PBX Compatibility Your telephone is designed for use in the analogue telephone network and can be operated on a PBX that supports DTMF dialling and flash signalling. Contact your network operator for further information. Specifying the network access code If your telephone is connected to a PBX, you may have to specify a network access code to seize an outside telephone line. -
Page 67: General Information
The declaration of conformity may be viewed at: www.swissvoice.net. The CE symbol confirms the conformity of the telephone with the above... -
Page 68: Warranty Conditions
General information Warranty conditions Your telephone is subject to a guarantee from the date of purchase in accordance with the legal provisions of the country in which the telephone was purchased. As evidence of the date of purchase, please keep the receipt or the warranty card completed by the retailer. -
Page 69: Warranty Certificate
Warranty Certificate Warranty Certificate Garantieschein, Bon de garantie, Certificato di garanzia, Garantiebewijs, Takuutodistus, Garantibevis, Garantisedel, Garantibevis, Certificado de Garantía, Talão de garantia device type: (Gerätetyp, type d’appareil, tipo di apparecchio, toesteltype, laitetyyppi, maskintype, apparattyp, apparattype, modelo del aparato, modelo do aparelho): serial number: (Seriennummer, numéro de série, numero di serie, serienummer, sarjanumero, serienummer, serienummer, serienummer, número de serie, número de série):... - Page 76 Internet: www.swissvoice.net © Swissvoice SA 2006 All rights as well as delivery possibilities and technical changes reserved. 20403964en_ba_000_a0 SV 20403964...
Need help?
Do you have a question about the Avena 127 Duo and is the answer not in the manual?
Questions and answers