Error And Maintenance Messages - Brother DCP-9010CN User Manual

Error and maintenance messages

As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
below.
You can clear most errors and perform routine maintenance messages by yourself. If you need
more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Visit us at http://solutions.brother.com/.
Error Message
Belt End Soon
Calibrate
Cartridge Error
Put the Black (K)
Toner Cartridge back
1
in.
1
The colour of the
problem toner
cartridge is shown in
the message.
64
Cause
The belt unit is near the end of its
life.
Calibration failed.
The toner cartridge is not installed
correctly.
Action
Buy a new belt unit before you get a
Replace Belt message.
Press Mono Start or Colour Start and try it
again.
Turn off the machine. Wait a few
seconds, then turn it on again.
Identify the colour causing the problem
and put in a new drum unit. (See
Replacing the drum units on page 95.)
To identify the colour of the drum unit,
visit us at http://solutions.brother.com/ to
view our FAQs and troubleshooting tips.
Put in a new belt unit. (See Replacing the
belt unit on page 98.)
Put in a waste toner box. (See Replacing
the waste toner box on page 102.)
If the problem continues, call your dealer
or Brother Customer Service.
Take out the drum unit and toner cartridge
assembly for the toner colour that is
indicated on the LCD. Remove the toner
cartridge and then re-install it in the drum.
Put the drum unit and toner cartridge
assembly back into the machine again.
C