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Troubleshooting
Check that the telephone cord is undamaged and properly plugged in. Disconnect any additional equipment, extension
cords and other phones. If the problem is resolved, the fault is with some other equipment.
Test the equipment on a known working line (e.g. at a neighbour's house). If the equipment works there the fault is
probably with your telephone line. Please report this to your network operator.
No number shown when ringing
- This function requires a Caller ID subscription from your service provider.
Warning tone/Not possible to make calls
- The batteries may be running low (charge the handset).
- The hand unit may be nearly out of range. Move closer to a base unit.
Telephone does not work
- Check that the adapter/phone cord is connected correctly.
- Check the charge status of the handset batteries.
- Connect another functioning telephone to the network wall socket.
The telephone continues to ring
- Some of the telephone's ringers do not follow the line signal, which means that the signal may continue for up to 8
seconds after answering a call.
If the telephone still does not work, contact the place of purchase for service. Don't forget the receipt or a copy of the
invoice.
Specific Absorption Rate (SAR)
This device meets applicable international safety requirements for exposure to radio waves. This telephone measures
0,05 W/kg (per 10g tissue). The max. limit according to WHO is 2W/kg (per 10g tissue).
Declaration of conformity
Doro hereby declares that the product Doro Arc 5r conforms to the essential requirements and other regulations contained
in the directives 1999/5/EC (R&TTE), 2002/95/EC (ROHS). A copy of the manufacturer's declaration is available at www.
doro.com/dofc
Guarantee
This product is guaranteed for a period of 24 months from the date of purchase. If you experience any problems
please contact the place of purchase. Proof of purchase is required for any service or support needed during the
guarantee period. This guarantee will not apply to a fault caused by an accident or a similar incident or damage, liquid
ingress, negligence, abnormal usage, non-maintenance or any other circumstances on the user's part. �urthermore,
this guarantee will not apply to any fault caused by a thunderstorm or any other voltage fluctuations. As a matter of
precaution, we recommend disconnecting the device during a thunderstorm. Batteries are consumables and are not
included in any guarantee. This guarantee does not apply if other batteries than DORO original batteries have been
used.
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