Troubleshooting; Add-In Cards; Audio; Battery - Gateway Computer User Manual

Troubleshooting

Troubleshooting topics are listed in alphabetical order.

Add-in cards

The computer does not recognize an add-in card
■
Shut down and restart your computer.
■ Make sure that you have installed the required software. For more information, see
the documentation that came with your add-in card.

Audio

See "Sound" on page

Battery

See "Power" on page

CD or DVD drives

The computer does not recognize a disc or the CD or DVD drive
■
Make sure that the disc label is facing up, then try again.
■ Try a different disc. Occasionally discs are flawed or become scratched and cannot be
read by the CD or DVD drive.
■ If you are trying to play a DVD, make sure that you have a DVD drive. To identify
your drive type, see
■ Your computer may be experiencing some temporary memory problems. Shut down
and restart your computer.
■ Some music CDs have copy protection software. You may not be able to play these
CDs on your computer.
■ Clean the disc. For more information, see
■
Restart your computer, then enter the BIOS Setup utility by pressing and holding F1
while your computer restarts. Make sure that the IDE controllers are enabled.
■
Make sure that the drive is configured correctly by following the instructions in the
drive documentation.
■
Reinstall the device driver.
73.
72.
"Using the CD or DVD drive" on page
www.gateway.com
37.
"Cleaning CDs or DVDs" on page
Troubleshooting
47.
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