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Contents
Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Computer front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Computer back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Keyboard features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Starting and turning off your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Using the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Working safely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
For more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
HelpSpot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
About the Windows environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Desktop components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Window components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the Start menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Working with files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
About drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
About folders and files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using the CD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Inserting a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Working with documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Creating a new document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Saving a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Opening a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Printing a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
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Summary of Contents for Gateway Computer Basics
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Page 1: Table Of Contents
Gateway Web site ........ - Page 2 6 Using the Internet ..........41 Learning about the Internet .
- Page 3 Keyboard ............77 Modem .
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Page 5: Computer Basics
Computer Basics This chapter helps you get started with your new computer by: Providing an introduction to your computer features Describing the basic operation of your computer... -
Page 6: Controls
Controls The following illustrations show the controls and features on the computer and the keyboard. Computer front CD drive tray CD drive headphone jack Headphone jack volume control CD drive activity light CD drive manual eject hole (insert paperclip) CD eject button Power indicator light Power button Computer Basics... -
Page 7: Computer Back
Computer back Power cable connector Mouse port Keyboard port USB ports Printer (LPT) port Monitor port Speakers jack Microphone jack Modem jack Controls... -
Page 8: Keyboard Features
Keyboard features Your system comes with a standard keyboard. Additional keys Function keys Indicator lights Windows keys Numeric Application Directional keypad keys Function keys start program actions. Refer to the program documentation to find out more about the function key actions. Each program uses different function keys for different purposes. -
Page 9: Starting And Turning Off Your Computer
Starting and turning off your computer To start your computer: 1 Connect the cables to your computer using the setup poster. 2 Press the power button on your monitor, then press the power button on your computer. 3 Turn on any peripherals (speakers, printers, scanners, etc.). When the computer is finished starting, the Windows desktop screen appears. -
Page 10: Protecting From Power Source Problems
3 Click . Windows shuts down your computer. If for some reason you cannot use the option in Windows to Shut down shut down your computer, press the power button for about five seconds. Warning When you shut down your computer the power turns off, but some electrical current still flows through the computer. -
Page 11: Using The Mouse
Using the mouse The mouse is a device that controls the pointer and cursor movement on screen. This illustration shows the standard Gateway mouse. Right button Left button As you move the mouse, the pointer (arrow) on the screen moves in the same direction. - Page 12 For more information on using special features of your mouse and changing mouse settings, see HelpSpot. To... Do this... Move the pointer Move the mouse around on the mouse on the screen pad. If you run out of space on your mouse pad and need to move the pointer farther, pick up the mouse, set it down in the middle of the mouse pad, then...
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Page 13: Working Safely
Working safely Before using your computer, read the following recommendations for setting up a safe and comfortable work area and avoiding discomfort and strain. Top of monitor is not higher than eye level Hands and arms are parallel to the floor Feet are flat on the floor Improving monitor legibility and reducing eye strain... - Page 14 Setting up your computer table and chair When you are setting up your computer table and chair, make sure that you use a computer table that is the appropriate height and use a chair that helps you maintain good posture, distributes your weight evenly, and keeps your body relaxed.
- Page 15 Avoiding discomfort and injury from repetitive strain Vary your activities to avoid excessive repetition. Take breaks so that you can change your position, stretch your muscles, and relieve your eyes. Find ways to break up the work day, scheduling a variety of tasks. Working safely...
- Page 16 Computer Basics...
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Page 17: Getting Started
Getting Started This chapter helps you get started with your new computer by walking you through the initial Windows Welcome screens. Set up your system by following the Setup poster, then start your computer. - Page 18 To get started: 1 Start your computer. The Windows Welcome window opens. 2 Click on the first Windows Welcome window. An optional mouse Next tutorial opens. 3 You may complete or skip the mouse tutorial. 4 Click to select your time zone from the list, then click Next Getting Started...
- Page 19 5 Read the End User License Agreement, then select and click Next 6 Register your copy of Windows with Microsoft by selecting Yes, I want to , then click register online Next After completing the registration process, the Get connected to the Internet window opens.
- Page 20 Internet Offer Pack. - OR - If a special Internet offer was not included with your system purchase you can sign up for the America Online or Gateway.net ISPs by double-clicking the icons on the Windows America Online Gateway.net...
- Page 21 9 Click to complete the Windows setup and start using your Finish computer.
- Page 22 Getting Started...
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Page 23: Getting Help
Getting Help This chapter tells you about additional information resources available to help you use your computer. If these resources do not provide the information you need, technical support resources are available. -
Page 24: For More Information
For more information . . . Gateway has provided these additional resources to help you get the most out of your Gateway PC. HelpSpot HelpSpot is an easily accessible set of Help files, troubleshooters, instructional videos, and automated support. Use HelpSpot to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. - Page 25 2 Find help or information by clicking a link, performing a search, or browsing the index. 3 To watch an introductory video about HelpSpot, click Gateway Videos the main HelpSpot page, then click the video link. Introduction to HelpSpot For more information . . .
- Page 26 4 To learn about how to work with documents and programs, use your mouse, and much more, click the link on the HelpSpot Getting Started main page. Getting Help...
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Page 27: Online Help
Online help Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program. Most online help information can be accessed by selecting a topic from a menu or Help by clicking a button. -
Page 28: Gateway Web Site
Gateway Web site Gateway provides a variety of information on its Web site to help you use your computer. Visit the Gateway Web site at www.gateway.com for: Technical documentation and product manuals Technical tips and support Hardware drivers A glossary of computer terms Frequently asked questions (FAQs) For more information about connecting to the Internet, see “Learning about... -
Page 29: Windows Basics
Windows Basics Read this chapter to get basic information on how to: Work on the Windows desktop Work with document and program windows Manage files and folders Use shortcuts For more detailed information about Windows, see HelpSpot. -
Page 30: About The Windows Environment
Your desktop may be different from the example shown below, depending on how your computer is set up. Documents Computer Recycle Internet Explorer Gateway.net America Online HelpSpot Quick Links Start button Taskbar... -
Page 31: Desktop Components
Desktop components Icons are graphic representations of objects on the desktop that you select and open, such as a drive, folder, document, or program. Buttons are graphic representations of controls that you use to change the state of desktop elements such as the window size. Desktop icons, buttons, and Description elements... - Page 32 HelpSpot, designed to provide help information and let you quickly discover and use the features of your computer. Double-click the HelpSpot icon to begin. The Gateway.net and AOL icons let you connect to the ® Gateway.net or America Online ISP (Internet Service Provider).
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Page 33: Window Components
Window components When you double-click the icon for a drive, folder, document, or program a window opens on the desktop. This example shows Local Disk (C:) My Computer after double-clicking the icon. Local Disk (C:) Close Title bar button Menu bar Maximize button Minimize... -
Page 34: Using The Start Menu
Using the Start menu You can start programs, open documents, customize your system, get help, search for files and folders, and more using the menu. Start To open the Start menu, click the button on the lower left of the Windows Start desktop. -
Page 35: Working With Files And Folders
Working with files and folders You can organize your documents and programs to suit your preferences much like you would store information in a file cabinet. You can store these files in folders and copy, move, and delete the information just as you would reorganize and throw away information in a file cabinet. -
Page 36: About Folders And Files
About folders and files Folders are much like the folders in a file cabinet. They contain files and other folders. Files are much like paper documents – letters, spreadsheets, and instructions – that you keep on your computer. In fact, all information on a computer is stored in files. -
Page 37: Using Your Computer
Using Your Computer This chapter provides basic information about your Gateway computer. Read this chapter to find out how to: Use the CD drive Adjust the volume Create, save, and print documents... -
Page 38: Using The Cd Drive
Using the CD drive You can use your computer to enjoy a wide variety of multimedia features, such as making recordings and listening to audio CDs. Inserting a CD CD drive CD drive eject button CD drive activity light To insert a CD: 1 Press the CD drive eject button. - Page 39 Important When you place a CD in the tray, make sure that the label side is facing up. If the disc has two playable sides, place the disc so that the name of the side you want to play is facing up.
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Page 40: Adjusting The Volume
Adjusting the volume You can use the volume controls to adjust the overall volume and the volume of specific sound devices in your computer. Depending on the sound hardware installed in your computer, you may have additional volume controls available through the menu. -
Page 41: Working With Documents
Working with documents Whether you are creating a spreadsheet, writing a letter, or drawing a picture, you are working with a document (file). The basic methods of creating, saving, opening, and printing a document apply to most programs. The following examples illustrate the concepts for creating, saving, opening, ®... -
Page 42: Saving A Document
Saving a document After you create a document, you need to save it if you want to use it later. To save a document in Microsoft Word: 1 Select , then . The Save As dialog box opens. File Save 2 Select the folder from the drop-down box, type the new file name, Save in... -
Page 43: Printing A Document
3 Find the file you want to open in the drop-down box. Look in File folder File name 4 Double-click the document file name. The document opens. Printing a document To print a document, you must have a printer connected to your computer or have access to a network printer. - Page 44 Using Your Computer...
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Page 45: Using The Internet
Using the Internet This chapter provides information about the Internet and the World Wide ® Web, and tells you how to set up Gateway.net or America Online (AOL) Internet services so that you can send and receive e-mail and access other... -
Page 46: Learning About The Internet
Learning about the Internet The Internet is a worldwide network of computers linked together to provide information to people everywhere. The two most popular services on the Internet are e-mail and the World Wide Web. You can access this network by connecting your computer to a telephone line and signing up with an Internet Service Provider (ISP). -
Page 47: Setting Up An Internet Account
America Online you do not find the service you want on the Windows desktop, then look for the Gateway.net or America Online icon located in the Online Services folder on the Windows desktop. 2 Follow the on-screen instructions. After setting up your account, you can connect to the Internet and access your e-mail services. -
Page 48: Using The World Wide Web
Using the World Wide Web The World Wide Web is a multimedia window to the Internet that gives you access to millions of information sources. Information on the Web comes to you on Web pages, which are electronic documents that you view using a Web page display program called a browser. There are many Web browsers that you can use, one of which is Microsoft Internet Explorer, which comes installed on your new computer. -
Page 49: Connecting To A Web Site
Connecting to a Web site After you set up an account with an Internet Service Provider (ISP) such as Gateway.net or AOL, you can access the many information sources on the World Wide Web. To connect to a Web site: 1 Connect to your Internet account. -
Page 50: Downloading Files
Downloading files Downloading is the process of transferring files from a computer on the Internet to your computer. To protect your computer against viruses, make sure that you scan the files you download. For more information about scanning for viruses, see “Protecting your computer from viruses”... -
Page 51: Using E-Mail
Internet Service Provider (ISP) or company that “hosts” that user. Your e-mail address is assigned when you sign up for an account with an ISP. For example, a person with an account with the Gateway.net ISP might have an e-mail address that is similar to this one: jdoe@gateway.net... -
Page 52: Checking Your E-Mail
Checking your e-mail To check your e-mail using Gateway.net or AOL: 1 Connect to your Gateway.net or AOL account. 2 Click Read Mail - OR - Click Read For more information about managing and organizing your e-mail messages, see the online help in your e-mail program. -
Page 53: Maintaining Your Computer
Maintaining Your Computer This chapter provides basic information about maintaining your computer hardware and software. Use the following table to set up the best maintenance schedule. Maintenance task Immediately Monthly When needed after purchase Back up files Scan hard drive Defragment hard drive Check for viruses Optimize and maintain your data... -
Page 54: Protecting Your Computer From Viruses
Protecting your computer from viruses A virus is a program that attaches itself to a program or data file on a computer and then spreads from one computer to another. Viruses can damage data, cause computers to malfunction, and can display annoying or offensive messages. -
Page 55: Optimizing And Maintaining Your Data
Optimizing and maintaining your data Windows provides several utilities you can use to manage your hard drive space and keep your hard drive running efficiently. Windows utilities Scanning the hard drive for errors is a utility that examines the hard drive for errors and ScanDisk file problems and corrects them so that your computer performs correctly. -
Page 56: Windows Maintenance
CD-R, Zip drive, or other high-capacity backup device. If you do not have a high-capacity backup device and you want to purchase one, you can contact Gateway’s Add-on Sales department or visit our Web site at www.gateway.com. -
Page 57: Running The Windows Utilities Using Helpspot
Running the Windows utilities using HelpSpot HelpSpot contains information about all of these Windows utilities and maintenance steps, along with instructions on how to use them. To run Windows utilities: 1 Start HelpSpot. For instructions on how to start HelpSpot, see “HelpSpot” on page 20. - Page 58 3 For more information about a Windows Utility, as well as information on how to start the Windows Utilities, click the Utility topic you are interested in. Maintaining Your Computer...
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Page 59: Customizing Your Computer
Customizing Your Computer This chapter provides information about customizing your computer by adding new hardware devices and changing settings in Windows. You can: Change screen and display settings Change the background and screen saver Adjust the mouse settings Install additional devices... -
Page 60: Adjusting The Screen And Desktop Settings
Adjusting the screen and desktop settings You can adjust the screen settings for brightness, contrast, and horizontal and vertical image position using the controls on the front of your monitor. For more information about these adjustments, see your monitor guide. Adjusting the color depth and screen area are two of the basic settings you may need to change. - Page 61 Applying a color scheme A color scheme is a set of colors that you can apply to your Windows environment. You can change the appearance of the desktop, windows, dialog boxes, and other Windows components by selecting a new color scheme. If you do not want to use the color schemes that Windows provides, you can create and save your own schemes.
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Page 62: Adjusting Your Settings Using Helpspot
Adjusting your settings using HelpSpot HelpSpot contains instructions for changing display settings. To adjust Windows settings: 1 Start HelpSpot. For instructions on how to start HelpSpot, see “HelpSpot” on page 20. 2 Under the Learning & Using section, click Personalizing FAQ Customizing Your Computer... - Page 63 3 For more information about a Windows setting, as well as information on how to customize your settings, click the customizing topic you are interested in. Adjusting the screen and desktop settings...
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Page 64: Changing The Mouse Settings
Changing the mouse settings You can adjust the double-click speed, pointer speed, left-hand or right-hand configuration, and other mouse settings. To change your mouse settings: 1 Click , then select , then . The Control Panel Start Settings Control Panel window opens. -
Page 65: Power Management
Power management Using Standby mode Computer equipment can account for a significant portion of energy use in the home and office environment. You may not want to shut down your computer each time you leave it, especially if you plan to be away for only a short time. -
Page 66: Changing Power Settings
Changing power settings You can change power management settings, such as the power button function and power-saving timers, by changing power settings in Windows. You can also adjust power schemes, adjust advanced power settings, and enable Hibernate mode. Power schemes (groups of power settings) let you change power saving options such as when the monitor or hard drive is automatically turned off. - Page 67 3 Double-click the icon. The Power Options Properties dialog Power Options box opens. 4 Select a defined power scheme from the drop-down list. - OR - Set the timers for , and System stand by Turn off monitor Turn off hard disks then save your custom power scheme by clicking and typing in Save As...
- Page 68 4 Click the tab. Advanced 5 Change the settings, then save them by clicking To enable Hibernate mode: 1 Click , then select , then . The Control Panel Start Settings Control Panel window opens. 2 If you do not see the icon, click Power Options view all Control Panel options...
- Page 69 4 Click the tab. Hibernate 5 Select the check box, then click . Hibernate Enable hibernate support Apply mode is now an option you can select in the Advanced tab. 6 Click the tab. Advanced 7 Select as one of the advanced power settings, then save the Hibernate changes by clicking Power management...
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Page 70: About Installing A Printer, Scanner, Or Other Peripheral Device
About installing a printer, scanner, or other peripheral device Your computer has one or more Universal Serial Bus (USB) connectors, serial ports, and parallel ports for connecting peripheral devices such as printers, scanners, and digital cameras to your computer. USB ports are plug-and-play, which means that you usually can use a USB device by just plugging it into the USB connector. -
Page 71: Restoring Software
Reinstall the device drivers. For more information, see “Reinstalling device drivers” on page 68. If the options above do not correct the problem, you can use the Gateway PC Recovery CDs to reinstall Windows and other software. Find out more about the reinstallation options in “Reinstalling Windows”... -
Page 72: Reinstalling Device Drivers
If you see a message indicating that there is a problem with a device driver To reinstall device drivers: 1 Place Disc 2 of the Gateway PC Recovery CD into your CD drive. The Gateway PC Recovery program starts. Go to Step 5. -
Page 73: Reinstalling Windows
To reinstall Windows: 1 With Disc 1 of the Gateway PC Recovery CD in the CD drive, restart your computer. The Gateway PC Recovery menu opens. 2 Follow the on-screen instructions. The on-screen instructions step you through the operating system and device drivers installation. - Page 74 7 Click Install 8 Follow any additional on-screen instructions. Depending on the program you are reinstalling, you may only need to restart your computer to complete the installation. However, if a setup wizard opens when you restart your computer, follow the on-screen instructions.
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Page 75: Troubleshooting
Troubleshooting This chapter provides some solutions to common computer problems. Use the information to troubleshoot and correct typical hardware and software issues. If the suggestions in this chapter do not correct the problem, see “Getting Help” on page 19, for more information about how to get help. -
Page 76: Safety Guidelines
Safety guidelines While troubleshooting your computer, follow these safety guidelines: Never remove your computer cover. Do not attempt to open the monitor. To do so is extremely dangerous. Even if the power is disconnected, energy stored in the monitor components can be dangerous. Also, opening the monitor voids the warranty. -
Page 77: Cd Drive
CD drive The computer does not recognize the CD drive Make sure the CD label is facing up, then try again. Try a different CD. Occasionally CDs are flawed and cannot be read by the CD drive. Shut down and restart your computer. Clean the disc. -
Page 78: Cleaning Cds
Cleaning CDs Clean CDs by wiping from the center to the edge, not around in a circle, using a product made especially for the purpose. Computer The computer will not start Make sure the power cable is connected to an AC power source and the computer is turned on. -
Page 79: File Management
File management A file was accidentally deleted If the file was deleted at a DOS prompt, it cannot be restored. To restore files that were deleted in Windows: 1 Double-click the Recycle Bin icon. 2 Right-click the file you want to restore, then select Restore. Hard drive You receive an “Insufficient disk space”... -
Page 80: Internet
Internet You cannot connect to the Internet Make sure your computer is connected to the telephone line and the telephone line has a dial tone. Use the Setup poster to make sure that the connections have been made correctly. If you have the call waiting feature on your telephone line, make sure it is disabled. -
Page 81: Keyboard
Keyboard The keyboard does not work Make sure the keyboard cable is plugged in correctly. Try a keyboard that you know works to make sure the keyboard port works. Reinstall the keyboard device driver. For instructions, see “Reinstalling device drivers” on page 68. If you spilled liquid in the keyboard, turn off the computer and unplug the keyboard. - Page 82 If you have additional telephone services such as call waiting, call messaging, or voice mail, make sure that all messages are cleared and call waiting is disabled before using the modem. Contact your telephone service to get the correct code to temporarily disable the service. Also make sure the modem dialing properties are set appropriately.
- Page 83 Upload (sending data out your computer) speeds are limited to 33.6K. You can check modem connection speeds and dial-up network (DUN) connections by accessing the gateway.your.way dial-up server. The server also contains drivers, patches, and updates for current Gateway hardware and software.
- Page 84 The modem is not recognized by the computer Make sure the line connected to the modem is working and plugged into the appropriate connection on the modem. Use the Setup poster to make sure that the connections have been made correctly. If the modem shares the telephone line with another device, make sure the telephone line is not in use (for example, someone is on the telephone, or another modem is in use).
- Page 85 The modem is noisy when it dials and connects When your modem tries to connect to another modem, it begins handshaking. Handshaking is a digital “getting acquainted” conversation between the two modems that establishes connection speeds and communication protocols. You may hear unusual handshaking sounds when the modems first connect. If the handshaking sounds are too loud you can turn the modem volume down.
- Page 86 You receive an “Unable to establish protocols” error message Reinstall dial-up networking and dial-up networking components. To reinstall dial-up networking: 1 Click Start, then select Settings, then Control Panel. The Control Panel window opens. 2 Click/Double-click Add/Remove Programs, then click the Windows Setup tab. 3 Double-click Communications.
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Page 87: Monitor
Monitor The screen area is not correct Change the screen area from the Display Properties dialog box. For instructions to change the screen area, see “Adjusting the screen area” on page 56. The computer is running but there is no display Make sure the monitor is plugged in and turned on. -
Page 88: Mouse
Mouse The mouse does not work Make sure that the mouse cable is plugged in correctly. Try a mouse you know is working to make sure the mouse port works. Shut down and restart your computer. Reinstall the device driver. For instructions, see “Reinstalling device drivers”... - Page 89 Remove any dust, lint, or dirt from the mouse ball with a soft cloth. 5 Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol. Replace the mouse ball and lock the retaining ring into place. Mouse...
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Page 90: Power
Power My system is turned on but nothing is getting power If your system is plugged into a surge protector, make sure the surge protector is securely connected to an electrical outlet, switched on, and working properly. Plug a working device, such as a lamp, into the outlet and turn it on to test the outlet. -
Page 91: Scandisk
If you print large files or many files at one time, you may want to add additional memory to the printer. Consult the printer documentation for instructions for adding additional memory. To make sure the printer is not set to work offline: 1 Click Start, then select Settings, then Printer. -
Page 92: Before Calling For Technical Support
If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, refer to the manufacturer documentation and technical support resources. -
Page 93: Technical Support Resources
Technical support resources Gateway offers a wide range of customer service, technical support, and information services. If you have questions or problems, contact the Gateway service that is most appropriate for your needs: Resource Service description How to reach Automated... - Page 94 Resource Service description How to reach Gateway.net Get support for your ISP account. 877-247-2051 (US) 800-827-6364 (US) 888-265-4357 (Canada) CompuServe 800-848-8990 (US) Sales, Get information about available systems, 800-846-2000 (US) accounting, and pricing orders, billing statements, warranty 888-888-2037 (Canada) warranty service, or other non-technical issues.
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Page 95: A Safety, Regulatory, And Legal Information
Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed. - Page 96 The system was dropped or the cabinet is damaged. The system performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Important Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities.
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Page 97: Regulatory Compliance Statements
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. - Page 98 FCC part 68 (applicable to products fitted with USA modems) Your modem complies with Part 68 of the Federal Communications Commission (FCC) rules. On the computer or modem card is a label that contains the FCC registration number and Ringer Equivalence Number (REN) for this device.
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Page 99: Canadian Users
Canadian users ICES-003 This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté... -
Page 100: European Users
However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN termination point. In the event of problems, you should contact Gateway customer support. -
Page 101: Japanese Users
Japanese users VCCI statement This equipment is in the Class B category (Information Technology Equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the Voluntary Control Council for Interference by Information Technology Equipment aimed at preventing radio interference in such residential areas. -
Page 102: Australia And New Zealand Users
Australia and New Zealand users EMI statement This device has been tested and found to comply with the limits for a Class B digital device, pursuant to the Australian/New Zealand standard AS/NZS 3548 set out by the Australian Communications Authority and Radio Spectrum Management Agency. New Zealand telecommunication statement (for products fitted with Telepermit-approved modems) The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has... -
Page 103: Laser Safety Statement
TV/cable TV tuner cards) External television antenna grounding If an outside antenna or cable system is to be connected to your Gateway PC, make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and static charges. - Page 104 Antenna and satellite grounding Reference Grounding component Electric service equipment Power service grounding electrode system (NEC Art 250, Part H) Ground clamps Grounding conductors (NEC Section 810-21) Antenna discharge unit (NEC Section 810-20) Ground clamp Antenna lead-in wire...
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Page 105: Macrovision Statement
For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages. -
Page 107: Index
Index reinstalling Disk Defragmenter accessories cautions when using safety precautions description advanced power settings documentation changing Gateway Web site applications. See programs help HelpSpot online help backup documents purpose of creating when to back up opening printing saving downloading cleaning... - Page 108 Web address modem Web site description Gateway PC Recovery CD troubleshooting using to reinstall programs monitor controls using to reinstall Windows mouse gateway.your.way dial-up server changing settings getting started online help hard drive opening documents checking free space on help...
- Page 109 Standby mode muting description precautions before using using Web site System Restoration Kit connecting to using to reinstall device drivers description Gateway Windows technical support reinstalling automated troubleshooting Windows Welcome Client Care World Wide Web (WWW) e-mail description FaxBack support...
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