Mitel M3904 User Manual

Integrated communications platform, gateway for meridian 1 series phones

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3300 CITELlink Gateway for

Meridian 1 Series Phones

M3904 Phone User Guide

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Summary of Contents for Mitel M3904

Page 1 3300 CITELlink Gateway for Meridian 1 Series Phones M3904 Phone User Guide...
Page 2 Mitel Networks™ Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.
Page 3 About Your Phone Contents About Your Phone ......................... 5 Conventions ..........................6 Using Your Meridian 1 Phone with the 3300 CITELlink Gateway ........... 6 Tips for Your Comfort and Safety ....................7 Don't cradle the handset! ......................7 Protect your hearing......................... 7 Customizing Your Phone ......................
Page 4 M3904 Phone User Guide Paging.............................21 Direct Paging ..........................21 Music ............................22 Group Paging / Meet Me Answer ...................22 Trunk Flash..........................23 Tag Call ..........................23...
Page 5 About Your Phone The Mitel® 3300 CITELlink Gateway allows your Nortel Networks™ Meridian 1 phone to work on a Mitel 3300 Integrated Communications Platform (3300 ICP). When used with a 3300 ICP, your M3904 phone has 16 fixed-function keys (SUPERKEY, (Transfer), (Cancel),...
Page 6 M3904 Phone User Guide Shift Unused Copy Next Unused Prime Line + 18 Personal key 19, 20, 22 Personal keys Message indicator Personal key + 23 Superkey Personal key + 24 Down Arrow Phone status indicators When line is the indicator is...
Page 7 Tips for Your Comfort and Safety Tips for Your Comfort and Safety Don't cradle the handset! Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder. Protect your hearing Your phone has a control for adjusting the volume of the handset receiver.
Page 8 M3904 Phone User Guide Customizing Your Phone Ringer Control To adjust the Ringer Volume while the phone is ringing: • Press To adjust the Ringer Volume or Pitch while the phone is idle: Press + 17 (Superkey). Press # (No) until "Ringer Adjust?" appears.
Page 9 Customizing Your Phone Feature Keys To display information about a key: Press + 17 (Superkey). Press a personal key. 10. Press + 17 (Superkey). To re-program a personal key: Press + 17 (Superkey). Press # (No) until "Personal Keys?" appears. Press * (Yes).
Page 10 M3904 Phone User Guide Making and Answering Calls Make a call Lift the handset. If you want to use a Non-Prime Line, press a Line Appearance key. Do one of the following: • Dial the number. • Press a Speed Call key.
Page 11 Making and Answering Calls Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits during a call (press a Speed Call Key during a call to send a multi-digit password, for instance). To dial a stored Speed Call number: Lift the handset.
Page 12 M3904 Phone User Guide Enter an index number between 00 and 09. Handsfree Operation To use Handsfree Operation to make calls: If you want to use a Non-Prime Line, press a Line Appearance key, (the indicator turns on). Dial the number.
Page 13 Making and Answering Calls Auto-Answer To enable or disable Auto-Answer: • Press the AUTO-ANSWER feature key. To answer a call when you hear ringback: • Communicate by using the speaker and the microphone. - or - Lift the handset. To terminate a call: •...
Page 14 M3904 Phone User Guide Call Handling Hold To place a call on hold: • Press To retrieve a call from Hold: Lift the handset. Press the flashing line key. To retrieve a call from Hold at another station: • Press the flashing line key.
Page 15 Call Handling To leave a Conference: • Hang up. Conference Split To Split a Conference and speak privately with the original party: Press Dial *41. To return to the conference call: • Press Call Forward Call Forward lets you redirect incoming calls to an alternate number. Always redirects all incoming calls regardless of the state of your phone.
Page 16 M3904 Phone User Guide Press * (Review). Press * (Change). Do one of the following: • To turn Call Forward on, press * (TurnOn). • To turn Call Forward off, press # (TurnOff). Press + 17 (Superkey). Call Forward - Remote...
Page 17 Call Handling Call Forward - End Chaining To ensure that calls do not get forwarded again by the destination number: Lift the handset. Dial 64. Hang up. To again allow calls to be forwarded by the destination number: Lift the handset. Dial **73.
Page 18 M3904 Phone User Guide Messaging - Callback To leave a Callback Message on a phone when you hear busy or ringback tone: • Press MESSAGE. To respond to a message waiting condition on your phone: Press MESSAGE. Do one of the following: •...
Page 19 Using Advanced Features Using Advanced Features Account Codes To use Forced Account Codes: Lift the handset. Dial the Account Code digits. Press #. To enter an Account Code during a call: Press Press **3. Dial the Account Code digits. Press # (Save). Press Call Park To retrieve a call parked by the attendant:...
Page 20 M3904 Phone User Guide Campon To Campon to a busy station: • Dial 3 or wait for the time-out period to expire. To retrieve a call when you hear Campon tone: • Depress the hookswitch momentarily, and then dial *3. The current call is put on hold and you are connected to the waiting call.
Page 21 Using Advanced Features Paging To use Paging: Lift handset. Press the Pager feature key or dial **9. Dial the Paging zone number (if required). Make the announcement. Direct Paging Direct Paging allows you to page a party through their phone speaker. If the paged party has Off-Hook Voice Announce enabled, the page will be heard even when the party is on a handset call.
Page 22 M3904 Phone User Guide Music To turn Music on and off when the phone is idle: Press Press + 17 (Superkey). Press # (No) until "Music?" appears. Do one of the following: • To turn the music on, press * (TurnOn).
Page 23 Using Advanced Features Trunk Flash The Trunk Flash feature allows you to access Centrex features (if available) while you are talking on an outside call. To flash a trunk while talking on an outside call: Press Dial *57 for a single flash or *56 for a double flash. Wait for dial tone.

This manual is also suitable for:

Citellink 3300