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Troubleshooting Guide
PROBLEMS
Motor Doesn't Start or
Attachment Doesn't Rotate.
Food is Unevenly Chopped.
Food is Chopped Too Fine or is
Too Watery.
Food Collects On Lid or On the
Sides of the Container.
You Cannot Achieve Snow
From Solid Ice.
Motor Base Won't Stick to
Counter or Table Top.
Replacement Parts
ORDERING REPLACEMENT PARTS
To order additional parts and attachments, please visit our website: www.ninjakitchen.com
or feel free to contact customer service: 1-877-646-5288.
15
TOLL FREE:
BL770_series_30_IB_ENG_120627_3.indd 15
Make sure the container is securely placed on motor base.
Make sure the lid is securely on container in the correct position (align
arrows).
The appliance is turned "Off". Press the power button ( ) to turn "On".
Check that the plug is securely inserted into the electrical outlet.
Check the fuse or circuit breaker.
The unit has overloaded. The appliance will stop and the power light
will remain on while speeds 1, 2 and 3 will flash. Unplug and wait
approximately 15 minutes before using again.
The unit has overheated. Unplug and wait approximately 15 minutes
before using again.
Check to make sure the unit is not overloaded.
Either you are chopping too much food at one time, or the pieces are not
of even size and processing smaller amounts per batch.
The food has been over processed. Use pulse button for controlled
processing.
The mixture is to thick. Add more liquid.
Do not use ice that has been sitting out or has started to melt. Use ice
straight from the freezer.
Make sure surface and suction feet are wiped clean. Suction feet will only
stick to smooth surfaces. Suction feet WILL NOT stick on some surfaces
such as, wood, tile and non-polished finishes.
DO NOT attempt to use appliance when the motor base is stuck to
a surface that is not secure, (cutting board, platter, plates, etc.).
1-877-646-5288
POSSIBLE REASONS & SOLUTIONS
12-06-27 11:55 AM
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