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Frequent loss of
ADSL linesync
(disconnections).
Problems with the LAN Interface
Problem
Can't ping any PCs
on the LAN.
Ensure that all other devices connected to the same telephone
line as your router (e.g. telephones, fax machines, analogue
modems) have a line filter connected between them and the wall
socket (unless you are using a Central Splitter or Central Filter
installed by a qualified and licensed electrician), and ensure that
all line filters are correctly installed and the right way around.
Missing line filters or line filters installed the wrong way around
can cause problems with your ADSL connection, including
causing frequent disconnections.
If you have a back-to-base alarm system you should contact your
security provider for a technician to make any necessary
changes.
Corrective Action
Check the Ethernet LEDs on the front panel. The LED should be
on for a port that has a PC connected. If it is off, check the cables
between your router and the PC. Make sure you have uninstalled
any software firewall for troubleshooting.
Verify that the IP address and the subnet mask are consistent
between the router and the workstations.
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