BT UC-351GP/E-UK Installation, Maintenance And Operation Manual
  1. Manuals
  2. Brands
  3. BT Manuals
  4. Security System
  5. UC-351GP/E-UK
  6. Installation, maintenance and operation manual
BT UC-351GP/E-UK Installation, Maintenance And Operation Manual

BT UC-351GP/E-UK Installation, Maintenance And Operation Manual

Redcare secure
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Redcare Secure
Installation, Maintenance and Operation Manual
Model UC-351GP/E-UK

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the UC-351GP/E-UK and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for BT UC-351GP/E-UK

Summary of Contents for BT UC-351GP/E-UK

  • Page 1 Redcare Secure Installation, Maintenance and Operation Manual Model UC-351GP/E-UK...

  • Page 2: Table Of Contents

    Page 1 of 40 Table of Contents INTRODUCTION ..............2 PARTS LIST ................ 4 SAFETY WARNINGS AND OPERATING CONDITIONS ..5 MOUNTING AND WIRING ..........7 PIN POLARITY LEARNING ..........13 CONFIGURING THE REDCARE SECURE UNIT ....14 NETWORK REGISTRATION AND COMMISSIONING ..21 MAINTENANCE AND OPERATIONS ........

  • Page 3: Introduction

    Ethernet or PSTN Redcare Secure unit Figure 1 – Redcare Secure Security Communicator The Redcare Secure unit is a multi-function security communicator from BT Redcare. It combines:  Alarm panel dial capture unit (SIA, ContactID, FastFormat) - IMPORTANT NOTE: If intending to use dial capture, please confirm beforehand with...
  • Page 4 Note: The polling rates and communication fail alarm transmission times in Fig 2 may be liable to change. For the latest information, refer to the Technical information sheet at http://www.redcare.bt.com Note: Where the Redcare Secure unit is connected to a PSTN line (Secure 2 & 3) then the line should be either a dedicated line, or a line of low usage, to ensure that the necessary outgoing test calls and alarm calls can be made when required.

  • Page 5: Parts List

    Page 4 of 40 Parts List The Redcare Secure Unit is shipped with the following items:  Redcare Secure unit  Adhesive pads  Antenna  SIM card (fitted) The following are required in order to complete the Redcare Secure installation: ...

  • Page 6: Safety Warnings And Operating Conditions

    Page 5 of 40 Safety Warnings and Operating Conditions Qualified Personnel Only Only qualified service personnel should install, and perform subsequent maintenance on the Redcare Secure Unit. Battery Handling Take care not to short the battery in the host alarm system. A short-circuited battery can deliver large currents that could result in serious burns or create a fire hazard.
  • Page 7 Page 6 of 40 SELV Connectors Connectors J1300, J1301 (pin inputs) J1400 (outputs), J1000 (alarm panel), J600 (Ethernet) and J 800 (DC power) have been classified as SELV and must only be connected to approved SELV circuits. If the circuit to be connected to these terminals is not SELV an isolation unit compliant with local market regulatory requirements must be used.

  • Page 8: Mounting And Wiring

    Page 7 of 40 Mounting and Wiring Figure 3 - Redcare Secure unit connections Redcare Secure LED functions: Power - Supply voltage indicator Wireline - Wireline (PSTN or Ethernet) status indicator Wireless - GPRS status indicator SS1, SS2 - Wireless Signal Strength indicators Security - 1 blink = new input event detected Ethernet...
  • Page 9 Page 8 of 40 Selecting the Mounting Location When surveying the site, please remember that the Redcare Secure unit operates in a similar way to an ordinary mobile telephone. Therefore any restrictions on the use of mobile telephones in the area will also apply to the Redcare Secure unit.

  • Page 10: Power Connection

    Page 9 of 40 Figure 4 - J600 Ethernet connection Power Connection Ensure power is off when cabling the power connectors. The power connection is via terminal J800. Connect the +12V or +24V to the terminal labelled + of J800, and 0V to the terminal labelled 0V of J800.
  • Page 11 Page 10 of 40 Figure 6 - Antenna position Extension Antenna An extension antenna can be used in the event that the Receive Signal strength at the location is inadequate, and changing locations is not an option. Two high gain antennas are available: 1.
  • Page 12 Page 11 of 40 The following General Purpose inputs (GPIP’s) have specific purposes: GPIP4 Will raise a Pin 4 alarm and trigger the RPS function on output pin 3. GPIP11 When configured for BSIA Form 175 functionality, activates a response on output 1 (GPOP1) to interrogate local path fault, or raises a BSIA Form 175 Test alarm over each signalling path.
  • Page 13 Page 12 of 40 By default, the General Purpose outputs (GPOP’s) have the following specific purposes: GPOP1: Local path fault output (BSIA Form 175 mode) GPOP2: ARC controlled output GPOP3: Return path signalling (RPS) output (in conjunction with input pin 4) WARNING Connectors J600, J800, J1000, J1300, J1301 and J1400 have been classified as SELV and shall only be connected to approved SELV circuits.

  • Page 14: Pin Polarity Learning

    Page 13 of 40 Pin Polarity Learning The Redcare Secure unit can be forced to learn the polarity of the pin alarm inputs as follows. 1. Short out the Learn header J902 with a link. 2. Power up or power-cycle the unit. 3.

  • Page 15: Configuring The Redcare Secure Unit

    Page 14 of 40 Configuring the Redcare Secure unit The unit is supplied pre-configured for pin only input mode and PSTN working. (Secure 2 / Secure 3) For most installations no further configuration will be required. For alternative installation requirements the following configuration options are available. There are two methods available to configure the unit.
  • Page 16 Page 15 of 40 Configuring Panel Format By default the unit is configured for pin-only mode. This mode disables the dial capture port to reduce power consumption. Use the following command to enable the dial capture port and set it to receive the relevant panel format where dial capture is required.
  • Page 17 Page 16 of 40 The following commands can be used to configure the behaviour of the GP Outputs: GPOP1 * 91 * 20 BSIA Form 175 Mode – default mode * 91 * 30 Standard Path Fail Mode Active Low (Failure of any communications path causes a Low on GPOP1) * 91 * 31 Standard Path Fail Mode Active High (Failure of any communications path causes a...
  • Page 18 *50*91470# (For a silent PABX line) *50*9*01470# (For a silent PABX line with pause) *50*1280# (To force any PSTN calls to route through the BT network) *50*1470# (default setting) *50*# (Clear predial string) Configuring the Account Number / TAID (Optional)
  • Page 19 Page 18 of 40 Figure 12 - Screenshot of the Quick Start Menu when set for PSTN working Interface combination select GP Wireless / Dial UP for Secure 2&3, or select GE Wireline / Wireless for Secure IP (grade 4) Panel Type This is the alarm panel protocol.
  • Page 20 Page 19 of 40 Line voltage alarm delay. Time to signal a PSTN Voltage Failure alarm (pin 955). Default 120 seconds. (Secure 2&3 only). Also applies to GPOP1 Line voltage restore delay. Time to signal a PSTN Voltage Failure restore (pin 955). Default 30 seconds.
  • Page 21 Page 20 of 40 Figure 13 -.Screenshot of the Quick Start menu when set for IP working.  British Telecommunications plc 2012 Installation, Maintenance and Operation Manual V24a (June 2012)

  • Page 22: Network Registration And Commissioning

    Page 21 of 40 Network Registration and Commissioning Ensure both Config and learn headers are removed. If Config Header (J903) is shorted, the unit will not attempt to register on the Redcare Enterprise Service Platform (ESP). The header short should be removed once configuration is complete. Network Registration On startup, the unit will immediately attempt to register on the Redcare ESP with all available interfaces:...
  • Page 23 Page 22 of 40 Signal Strength Test LEDs SS1 and SS2 provide a signal strength indication. Signal strength is indicated as shown in Figure 15 Signal Strength Quality No reading available Unacceptable (e.g. modem is being reset or attempting to register) <-89dBm FLASH -89dBm to -83dBm Borderline...
  • Page 24 Page 23 of 40 Commissioning Once the unit is registered with the Redcare ESP, perform the following steps: 1. Ensure the unit is connected to the network. 2. Power cycle the unit to begin the commissioning process (both headers off). 3.
  • Page 25 Page 24 of 40 Apply an alarm / restore condition to all used input pins. These events will be signalled immediately over GPRS path if available. Time Path Description hh:mm:ss Indicator (zone) (zone) 10:07:00 0x13 or R323 Pin 4 Close (panel set) 0x23 (904) (904)
  • Page 26 Page 25 of 40 Dial Capture test If the alarm panel is connected to the Dial Capture port of the unit, generate panel test alarms / restores and confirm that they are received at ARC. Time Path Description hh:mm:ss Indicator (zone) (zone) 10:20:00...
  • Page 27 Page 26 of 40 Call mode Single telephone number reporting Reporting format CID / SIA / FF to match Redcare Secure units configuration Dialler Receiver number Account Number Last 4 or 6 digits of Secure unit TAID Static test call Daily Figure 19 - Alarm Panel configuration settings Remote panel access...
  • Page 28 Page 27 of 40 Connecting alarm pin inputs For alarm panels that provide ‘Positive applied’ or ‘Positive removed’ communicator outputs, the unit’s input pins can be wired directly to the Alarm panel. Alarm panel Secure unit Figure 20 - Alarm panel with Positive Applied or Removed communicator outputs For alarm panels that have open collector communicator outputs (sometimes referred to as ‘Negative Applied’...

  • Page 29: Maintenance And Operations

    Page 28 of 40 Maintenance and Operations The Redcare Secure product is managed by the ESP servers, and appropriate alarms are raised to alert the ARC to faults (see appendix B). This section describes the operational and maintenance activities that may be required. Internal Access The Redcare Secure unit is usually installed in a tamper monitored alarm system, so in general it is necessary to authorise yourself with the monitoring ARC before opening the unit.

  • Page 30: Support Contact Details

    Page 29 of 40 Support Contact Details For assistance with your Redcare Secure installation, Contact the Redcare Helpdesk on 0800 671 240 option 5  British Telecommunications plc 2012 Installation, Maintenance and Operation Manual V24a (June 2012)

  • Page 31: Appendix A | Installation Checklist

    Page 30 of 40 Appendix A | Installation Checklist Before leaving the premises, complete the following Installation Checklist.  Redcare Secure unit securely mounted in host alarm system.  Redcare Secure unit powered up.  Tamper connection wired if required. ...

  • Page 32: Appendix B | Redcare Secure Unit Generated Events

    Page 31 of 40 Appendix B | Redcare Secure Unit Generated Events There are two forms of alarm message supported by Secure. A Pin is used in this document to mean physical wiring, or an applied voltage, to a terminal on the Secure itself (e.g.
  • Page 33 Page 32 of 40 Software 304 (999) ET/ER (979) 6 (3) E – Immediate Mismatch Panel Type 311 (998) ET/ER (977) 6 (3) E – Immediate Mismatch BSIA 175 Test 354 (997) TX/TE 6 (3) E – Immediate; R – Immediate Unit Restarted 305 (995) AT/AR (995)

  • Page 34: Appendix Ctrouble Shooting

    Page 33 of 40 Appendix C | Trouble Shooting Redcare Secure does not start up Ensure that the DC power is connected, and that no headers have been left inserted on the board Redcare Secure doesn’t connect to Redcare Enterprise Service Platform Check that the DRN / Agency ID (Quick start page) is set to “0”...

  • Page 35: Appendix D | Dtmf Configuration Codes

    Page 34 of 40 Appendix D | DTMF Configuration codes Panel Format * 15 * 1 # Contact ID * 15 * 10 # High Speed (fast format) * 15 * 20 # * 15 * 30 # Pin Only mode - Default * 15 * 2 # ContactID with Double Knock * 15 * 3 #...
  • Page 36 Page 35 of 40 Continued. GPOP3 * 93 * 10 RPS function Active Low (Alarm sent on GPIP4 sets output Low, Alarm acknowledged sets output High) RPS function (Alarm sent on GPIP4 sets output High, Alarm acknowledged sets 93 * 11 output Low) –...

  • Page 37: Appendix E | Secure Ip (Grade 4 Only) Specification Notes

    Page 36 of 40 Appendix E | Secure IP (Grade 4 only) specification notes IP Protocol: TCP Port: 443 Data Usage / Requirements: Secure IP Grade 4 polling is every 30 seconds. A poll and response results in 288 total bytes transferred (incl.

  • Page 38: Appendix Fdisposal

    For more information please contact your local authority or retailer where the product was purchased. Product disposal instructions for business users: Business users should return the product to the freepost address below: BT SUPPLY CHAIN DARLINGTON ROAD, NORTHALLERTON. NORTH YORKSHIRE DL6 2PJ.

  • Page 39: Appendix Gabbreviations

    Page 38 of 40 Appendix G | Abbreviations Alternating Current Acknowledgement Alarm Receiving Centre Alarm Transmission Equipment BSIA British Security Industry Association Cat 5 Category 5 cabling Contact Identification Decibel (referenced to milliwatts) Direct Current DHCP Dynamic Host Configuration Protocol DTMF Dual Tone Multi-Frequency European Norm...

  • Page 40: Appendix Hregulatory Approvals

    Page 39 of 40 Appendix H | Regulatory approvals N13454 EN54-4:1997 LIABILITY The services and products provided by Redcare, when installed and commissioned, are only intended to provide a communications path between the equipment and a supervision centre to the extent that is reasonably practicable by use of such goods and services.

This manual is also suitable for:

Redcare secure 2Redcare secure 3Redcare secure ip

Table of Contents