Related Manuals for BT HOME MONITOR VP1000
Summary of Contents for BT HOME MONITOR VP1000
- Page 1 BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com User Guide BT HOME MONITOR VP1000 The 24-Hour Security and Reporting System for your Home...
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Page 2: Table Of Contents
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Contents www.ukpanels.com Section 1 – Getting Started Test External Siren System Settings Introduction Communications Settings Key Features Record Speech Overview BT Serial Number Factory Reset Section 2 – Installing Your BT Home Monitor VP1000 Section 5 –... -
Page 3: Section 1 - Getting Started
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Section 1 – Getting Started www.ukpanels.com Introduction Key Features Welcome to BT Home Monitoring – the 24 hour The BT Home Monitor VP1000 Control Panel is security and reporting system for your home. -
Page 4: Overview
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Overview The BT Home Monitor VP1000 is a high quality security system which can be personalised to the specific needs of your home. Up to 3 contacts... -
Page 5: Section 2 - Installing Your Bt Home Monitor Vp1000
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Section 2 – Installing Your BT Home Monitor VP1000 www.ukpanels.com This section will give you all the information you Step 1 – Inside the Box need to install the BT Home Monitor VP1000 –... -
Page 6: Step 2 - Activating The Control Panel
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Step 2 - Activating the • Plug the battery pack into the socket on the right hand side of the compartment. Fig 4. Control Panel Fig 4. -
Page 7: Step 3 - Installing The Wireless Sensors
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Step 3 – Installing the The response type defines how the sensor will work. For example, a HOME & HOUSE sensor Wireless Sensors will sound an alarm immediately. An ENTRY... - Page 8 BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com INSTALLING THE MAGNETIC CONTACT LOCATING Within your package, there is one wireless • Mount the transmitter on a fixed surface such Magnetic Contact. Its purpose is to detect the as a door or window frame.
- Page 9 BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com MOUNTING USING SCREWS INSTALLING THE MOVEMENT DETECTOR There are two pet tolerant Movement Detectors • Remove the cover by unscrewing the closure screw. Fig 7.
- Page 10 BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com To install the Movement Detector, follow these You have a choice of whether to fit the instructions: Movement Detector using the screws or adhesive provided.
- Page 11 BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com MOUNTING USING SCREWS INSTALLING THE KEYFOB • Remove the front cover using a screwdriver. There is one Keyfob provided with your BT Home Monitor VP1000 and it is pre-programmed as •...
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Page 12: Step 4 - Registering For Your Bt Home
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Step 4 – Registering For Your Once you have received a temporary password for your online account, you can return and set BT Home Monitoring Account up your personal details. -
Page 13: Step 5 - Setting Up Your Account
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com These are the default settings as programmed into your Control Panel. We advise you to accept and continue, and return later if you have personalised any system settings. -
Page 14: Step 6 - Completing Installation
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Step 5 – Completing Installation WALL MOUNTING THE CONTROL PANEL The wall mounting bracket for your Control Panel is secured in place with a screw to avoid INPUTTING YOUR PROPERTY damage and the setting off of tamper alerts. -
Page 15: Step 7 - Testing Your System
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Step 6 – Testing Your System 3 KEYFOB ACTIVATION AND STRENGTH • In READY mode, use the Keyfob to switch the Control Panel ON. To switch ON, press 1 PREPARATION Fig 15. - Page 16 BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com 4 FULL TEST OF WHOLE SYSTEM • If you are Contact 1 you will receive a phone call, text message or e-mail or a combination...
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Page 17: Section 3 - Using Your Bt Home Monitor Vp1000
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Section 3 – Using Your BT Home Monitor VP1000 www.ukpanels.com This section describes the day to day use of the Fig 17 BT Home Monitor VP1000 security and reporting system. -
Page 18: The Keyfob
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com The Keyfob Master Code The Keyfob lets you switch your system on and Your BT Home Monitor has a Master Code which off without having to use the Control Panel. -
Page 19: User Codes
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com User Codes Switching On and Off Up to 8 users can be given a unique 4 digit User Your BT Home Monitor VP1000 can be switched Code, to turn the system on and off. - Page 20 BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com SWITCHING ON HOME SWITCHING OFF It is possible to switch your system on when you This means that the system will not raise an alert...
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Page 21: Sensor Response Types
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Sensor Response Types Your BT Home Monitor VP1000 and sensors are pre-programmed with default settings, as follows: Sensor 1 Front Door Entry Delay 1 Sensor 2 Living Room Home &... -
Page 22: Help, Fire And Emergency Alerts
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com If you want to change the response type, follow Help, Fire and Emergency Alerts the instructions below: There are several ways people inside your home... -
Page 23: Sensor Alerts
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com • The 1st contact is contacted by phone and/or Sensor Alerts email and/or text message. You can choose any combination, or all three contact methods. You... -
Page 24: Alert Messages
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Alert Messages MESSAGES ON YOUR CONTROL PANEL When you return to your home after an event has occurred, you will still need to switch your BT MESSAGES FROM BT HOME MONITORING Home Monitor VP1000 off. -
Page 25: Alarm On And Off Status
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Alarm On and Off Status PRESS DISPLAY ONLY AVAILABLE IF YOU HAVE ACCESS Until the display shows NEXT TO THE INTERNET SYSTEM PROFILE. A special feature of your BT Home Monitor Enter your User PIN –... -
Page 26: Remote Access
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Remote access 6 to hold a conversation with someone at your BT Home You can call in and operate many features of Monitor control panel (to keep... -
Page 27: Hear A Status Report
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Hear a status report You can dial 08704 05 05 04 and listen to a status report of the last 10 events that have occured in the monitored property. -
Page 28: Section 4 - Panel Functions
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Section 4 – Panel Functions www.ukpanels.com Your BT Home Monitor VP1000 has two menu User Settings Menu systems: The User Settings Menu consists of these three •... -
Page 29: System Profile Menu
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com System Profile Menu PRESS DISPLAY The System Profile Menu consists of these Until the display shows NEXT options: SYSTEM PROFILE. • Change User Code • Test Ext Siren Enter your MASTER CODE. -
Page 30: Add / Delete / Change Sensor
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Add / Delete / Change Sensor Display shows S (number): and a black box is displayed. The sensor is now registered. You can add up to 28 wireless sensors to the BT Home Monitor VP1000 system. - Page 31 BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com To name the room in which the detector is to be To decide if you want the sensor to make a located, follow these instructions:...
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Page 32: Add / Delete Keyfob
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com You may at some point decide you do not wish Add / Delete Keyfob to use one or more of your wireless sensors. To delete a sensor from the Control Panel, follow You can use up to 8 Keyfobs with the BT Home these instructions. - Page 33 BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com At the Control Panel, follow these instructions: You may at some point decide you do not wish to use one or more of the Keyfobs. To delete...
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Page 34: Add / Delete Keypad
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Add / Delete Keypad Please remember to update your personal online account with this information so that your monitoring service can report information The BT Home Monitor Keypad acts as a wireless accurately. -
Page 35: Test Sensors
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Test Sensors System Settings You can complete a diagnostic test on your This menu option allows you to change BT Home Monitor VP1000 sensors using operational settings for your system including: this option. -
Page 36: Communications Settings
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com SIREN ON TIME 1ST TELEPHONE NUMBER This is the number your system will call to When your BT Home Monitor VP1000 triggers in contact the BT Home Monitoring centre. This is response to unwanted activity, the internal siren pre-programmed and should not be changed. -
Page 37: Record Speech
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Record Speech Hold down the number 5 button on the Control Panel keypad and the display will show PLAY. The BT Home Monitor VP1000 has a record speech function. -
Page 38: Section 5 - Accessory Functions
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Section 5 – Accessory Functions www.ukpanels.com You can expand or change the layout of your Understanding Accessory BT Home Monitor VP1000 system at any time. Settings... - Page 39 BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com SETTING SENSOR RESPONSE TYPES 24 hour Sensors and Panic Functions Intruder Alerts These response types are 24 hour sensors, meaning alerts will be created even when your Choose any of these response types to monitor system is not switched on.
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Page 40: Add / Delete / Change Sensor
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Keyfobs and Keypads Add / Delete / Change Sensor When adding new Keyfobs or Keypads to your system, you only need to allocate them a ADDING AND NUMBERING A SENSOR number. - Page 41 BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com SELECTING THE SENSOR RESPONSE TYPE SELECTING THE SENSOR NAME The Response Type is the way your sensor will Allocating a location is important because the react when triggered.
- Page 42 BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com SELECTING A SENSOR SIGNAL DELETING A SENSOR Decide if you want the sensor to make a sound You may at some point decide you do not wish when triggered, when the system is switched off.
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Page 43: Add / Delete Keyfob
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Add / Delete Keyfob DELETING A KEYFOB You may at some point decide you do not wish ADDING AND NUMBERING A KEYFOB to use one or more Keyfobs. To delete a Keyfob... -
Page 44: Add / Delete Keypad
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Add / Delete Keypad DELETING A KEYPAD You may at some point decide you do not wish to use one or more of the Keypads. To delete a... -
Page 45: Add / Delete Smoke Detector
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Add / Delete Smoke Detector The BT Home Monitor Smoke Detector alerts you if smoke is detected in your home. It will sound a high-pitched alarm to warn anyone... -
Page 46: Section 6 - Using Your Online Account
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Section 6 – Using An Online Account www.ukpanels.com Only available if you have access to the internet This section describes the features of your BT Welcome Page and Navigation Home Monitoring online account. -
Page 47: Account Details
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Account Details Monitor My Property This section contains your account details input This section provides a full log of all at the time of registration. You can update... -
Page 48: Event Details
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Event Details To ensure your contacts receive messages from BT Home Monitoring, it is essential that you keep your contacts information up to date. If an alarm event is shown in the MONITOR MY... -
Page 49: Locations
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Locations User Codes The LOCATION section contains details of the The USER CODES page provides details of those sensors set up in your home, and where they are... -
Page 50: Section 7 - Troubleshooting
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Section 7 – Troubleshooting www.ukpanels.com Lastly, think about where you want to place the Sensors, for maximum effect. Sensors should be located in areas that you consider that a potential intruder could access. - Page 51 BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com If I use the adhesive tape can I remove Sensors Do I have to programme the Control Panel? or change the batteries? The BT Home Monitor VP1000 is designed for Yes, the adhesive tape is only affixed to the rear easy self-installation.
- Page 52 BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Will my data be safe? My ‘Chime’ sensor is not working, am I doing something wrong? BT will protect your data according to the Privacy...
- Page 53 BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com PROBLEMS WITH THE BT HOME Why does my Control Panel have a communication failure? MONITOR SYSTEM A communications failure is caused when the My BT Home Monitor Control Panel is panel cannot detect an active telephone line.
- Page 54 BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com What happens if a Sensor appears to be My alarm went off but I didn’t receive malfunctioning? a telephone call/text message or email. What should I do? In the first instance, refer to the Troubleshooting information contained in your User Guide.
- Page 55 BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com PROBLEMS WITH THE ONLINE ACCOUNT OPERATING YOUR BT HOME MONITOR IN EMERGENCIES FOR INTERNET USERS ONLY I keep getting asked for my password after I...
- Page 56 BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com I have an answerphone, will the alerts still USAGE get through? Why do I need a Master Code and User Code? Upon activation, the monitoring service will first dial your home.
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Page 57: Guide To Alerts
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Guide To Alerts The key to the tables is as follows: Sensor Response Type – Each BT Home Monitor The BT Home Monitoring service receives and... - Page 58 These messages are sent by intruder sensors such as Movement Detectors and Magnetic Contacts. Intruder sensors can be programmed to react in different ways, depending on the “Response Type” allocated to that sensor in the Control Panel. To monitor for intrusion, your BT Home Monitor VP1000 must be switched ON.
- Page 59 BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Reminder Alerts These messages inform you of a change in status to your BT Home Monitoring system. Power failures and tamper attempts are examples of these kind of status messages. Internet and/or...
- Page 60 Optional Alerts You can request your BT Home Monitor VP1000 to communicate additional information, by self- programming the Control Panel. An example of an optional alert is for Internet users to request that their online account is updated, every time their system is switched ON and OFF.
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Page 61: Troubleshooting
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Troubleshooting This table summarises the messages displayed and announced by your Control Panel when it requires attention or has stored an event. If one of these messages occurs, please check and use the suggested action to resolve. If the action does... - Page 62 BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Comms Failure The panel was not able to contact the Check that the number in the panel is BT Home Monitoring Service. correct. The 1st Telephone Number should be 0870 160 1348 and the 2nd should be 0870 160 1349.
- Page 63 BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Remote Keypad A keypad has a low battery. Check the Keypad (details will be on Low Battery the panel). Replace the battery. Remote Keypad A Keypad hasn’t communicated with the...
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Page 64: Support
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Support Contact Us Trained BT advisors are on hand to help with any issues, questions or requests you may have. To assist us in giving you the fastest possible service, please use the telephone number most relevant to your query. -
Page 65: Section 8 - General Information
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Section 8 – General Information www.ukpanels.com Product Information Standards: RFI: EN55022 1998 EMC Immunity: EN 50082-1 1997 Wireless systems are reliable and tested to high EMC Immunity to Conducted standards. - Page 66 BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Size: 250 x 190 x 44mm Nominal Battery Capacity: 750mA Weight: 905g (2 lb) excluding batteries Standby Current Drain: 0.015mA Colour: Stone Transmit Current Drain: 20mA (including LED)
- Page 67 BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Operating Temperature: –10° to 50°C (14° to 122°F) Dimensions: 117 x 65 x 47mm Colour: Ivory KEYFOB Frequency (MHz): 868.95 Modulation: ASK (ON-OFF keyring) Coding:...
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Page 68: Bt Guarantee
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com BT Guarantee Outside of the 12 month guarantee period: If your product needs repair after the guarantee Your BT Home Monitor VP1000 is guaranteed for period has ended, the repair must meet the a period of 12 months from the date of purchase. -
Page 69: Terms And Conditions
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Terms And Conditions INTERPRETATION In this Contract: For the conditions of use for BT’s products and “BT”, “we” and “us” etc means British services, please refer to BT.com. -
Page 70: The Service
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com equipment that is required to interact with attached hereto. This Contract does the platform and personal online account. not include the provision of Further details about the Service are telecommunications services necessary included in Annex 1. -
Page 71: Repairing Faults In The Service
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com reasons, and where we need to tell you If you fail to pay the charges as they fall about this we will give you as much notice due BT may terminate the Service and this as we can. -
Page 72: If You Break This Contract
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com MATTERS BEYOND THE REASONABLE IF YOU BREAK THIS CONTRACT CONTROL OF EITHER PARTY We can suspend the Service or end this Contract (or both) at any time: 13.1 If either party is unable to perform any... -
Page 73: Ending This Contract
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com TRANSFER OF RIGHTS AND 14.4 Our liability to you in contract, tort (including negligence) or otherwise in OBLIGATIONS relation to this Contract is limited to Neither party may transfer any of its rights £5,000 for any one incident or series of... -
Page 74: Severability
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com 20.3 The provisions of paragraphs 21.1 and ANNEX A 21.2 shall not affect the parties rights or SCHEDULE OF SERVICE remedies in relation to any fraud or fraudulent misrepresentation. -
Page 75: Declaration Of Conformity
BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com System Requirements, you must have: Declaration of Conformity with European Community Directive • A mains 240V power supply for the 1999/5/EC Equipment. • An active telephone line (the Service is... - Page 76 BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 www.ukpanels.com Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s...