BT Redcare Secure Mk3 Installation, Maintenance & Operating Instructions
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BT Redcare Secure Mk3 Installation, Maintenance & Operating Instructions

BT Redcare Secure Mk3 Installation, Maintenance & Operating Instructions

Dual path alarm signalling unit
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Redcare Secure Mk3
Installation, Maintenance and Operation Manual
ModelSecMk3
Date: Jul 2013

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Summary of Contents for BT Redcare Secure Mk3

  • Page 1 Redcare Secure Mk3 Installation, Maintenance and Operation Manual ModelSecMk3 Date: Jul 2013...

  • Page 2: Table Of Contents

    Table of Contents INTRODUCTION MOUNTING AND WIRING PROGRAMMING CONFIGURATION SECURE IP DISPOSAL GLOSSARY OF TERMS SUPPORT July 2013 © British Telecommunications plc 2011 Page i...

  • Page 3: Introduction

    Product Description Figure 1 - Secure Mk3 unit The BT Redcare secure Mk3 unit is a Dual path alarm signalling unit for transmitting alarm signals from a customer’s alarm panel, via the BT Redcare ESP network to an Alarm receiving Centre (ARC).
  • Page 4 The unit is supplied already fitted with a BT Redcare enabled SIM card and is pre-configured to give GPRS connectivity. The unit is supplied pre-configured to connect to the BT Redcare network servers over PSTN 0800 dial up numbers or through IP tunnelled networking.

  • Page 5: Mounting And Wiring

    (i.e. dial capture board). The unit supports all BT Redcare enabled SIM types. (BT Redcare O2 / BT Redcare BT mobile / BT Redcare Roaming). The SIM type is auto detected by the unit without need for any configuration change.
  • Page 6 Connection terminals The Screw terminal blocks for the alarm inputs, and other connections, are removable making it easier to change out a unit should the need arise. All terminal blocks are of the “Degson electronics” type, and suitable for use with a standard 3mm blade terminal screwdriver.
  • Page 7 Figure 4 - Utilising the Pos bus rail Outputs Three transistor outputs are provided on screw terminals at the top of the unit, and these have an associated 0V terminal on the 4 connector on the block. The outputs are transistor driven and use an internal 10K resistor to give the high state.
  • Page 8 The PSTN connection is required for “BT Redcare secure 2” and “BT Redcare secure 3” service. If the telephone line carries ADSL (broadband) then an additional ADSL micro filter will normally be required. Suitable hardwired ADSL micro filters are available from the BT Redcare web shop.

  • Page 9: Programming

    In the above example the display cycles 60 -41- 60 -11 -06 indicating that the software level is K60P41A60P11 Release Candidate 06 The unit will then immediately attempt to connect to the BT Redcare platforms over the configured paths. The unit will typically complete path establishment in the following times from power up.
  • Page 10 The unit sends a “Unit Restarted” event (pin 984,1) over the first available path, followed by a “Unit restarted” restore (pin 984,3) within 2 seconds. The unit also sends the state of all 16 pins and the state of the PSTN voltage alarm and low Battery alarm. Sending these alarm states at start up help to ensure that the ARC alarm handling software reflects the true state of all pin alarms after start up.
  • Page 11 -dBm 57 - 58 59 - 60 61 - 62 63 - 64 65 - 66 67 - 68 69 - 70 71 - 72 73 - 74 75 - 76 77 - 78 79 - 80 81 - 82 83 - 84 85 - 86 Borderline...
  • Page 12 Figure 8 - typical display cycling on a fully commissioned unit with a signal strength of 21, grade 04, and pin 4 in the alarm or open state. Additionally “bL” (battery low), and t1 and t2 (test modes 1&2) may also be shown amongst the “AL”...
  • Page 13 The meanings of the dots are somewhat similar to the path status LEDS on previous secure units, and they also share some commonality with the dots on a BT Redcare 5G STU. The mnemonic “Left Landline” helps as a reminder as per 5G STU.
  • Page 14 Of the 16 alarm pin inputs, all behave as general purposes inputs with the following exceptions. Pin 4 has the RPS output associated with it. (See output 3 RPS) Pin 11 acts as an ATS input as per the requirements of the BSIA form 175 document. This applies only when output 1 is set to BSIA mode (F8 =1).
  • Page 15 Figure 11 - wiring to an alarm panel that supports single / dual path identification Output 2 Output 2 normally acts as a control output. This can be switched on and off by issuing the relevant telemetry command from the ARC. Telemetry request ID=0, Data=01 sets GPOP2 to low.
  • Page 16 The output is normally low, but will rise high when input pin 4 is triggered. It will return low when an acknowledge signal is returned from the BT Redcare server (ESP). The output has a minimum operation time of 1s. When the acknowledgement is received in less than 1 second after pin 4 is triggered then the output will remain high for 1s.

  • Page 17: Configuration

    CONFIRGURATION The unit is supplied pre- configured with factory default values. For most installations no changes to the configuration are required. The unit can either be configured by using the on-board Mode (M) and Set (S) buttons, or through a PC connected directly to the Ethernet port by surfing to the web console. Only limited configuration is available through the button method, and more advanced configuration requires web console access.
  • Page 18 The S button toggles the polarity of pin 1, the M button increments to pin 2, where the S button can be used again to toggle the state. Each press of M will increment the pin, up to the last pin 8 and then return to the main menu.
  • Page 19 Figure 13 - button configuration main menu options July 2013 © British Telecommunications plc 2013 Page 17...
  • Page 20 Figure 14 - special display characters July 2013 © British Telecommunications plc 2013 Page 18...
  • Page 21 Pin learn The polarity of pins can be learnt by the installer selecting the PL option on the button menu. Pressing Set (S) at PL will flash PL on the display to prompt “Are you sure?” Pressing Set (S) again will cause the unit to read the state of all 16 inputs and assume the current state is the normal (no Alarm) state.
  • Page 22 Test mode 2 (t2) Force alarms over secondary path. For test purposes an installer can set the unit to send all alarms over the secondary path. This is achieved by accessing the t2 menu and setting the value to 1. There is no need to save the change on the unit, simply use the Set (S) button to toggle the t2 value to 1 and then press mode (M) to return to the t2 main menu option.
  • Page 23 Example – to configure pin 4 to be positive removed:-  Access the button config menu by holding M for 3 seconds.  Repeatedly Press M until P1 is displayed.  Press S – the display now shows pin 1 and its current polarity. ...
  • Page 24 5 seconds. Tunnel port (F5) When used in IP mode, the unit will attempt to establish a connection to the BT Redcare servers by signalling on IP Port 443. For most LANs this will function correctly, but on some advanced LAN configurations the network manager may not allow outgoing access on port 443 but 10443 may have outgoing access.
  • Page 25 At any time the configuration mode can be exited, without saving changes, by holding down M for 5 seconds. Note. The account on the BT Redcare servers must match the interface combination of the unit. Either IP/GPRS for secure IP, or GPRS/PSTN for secure 2/3.
  • Page 26 PSTN Pre-dial string (F7) The unit is supplied with the necessary telephone numbers to dial the BT Redcare servers when in PSTN mode. At some sites it may be necessary to add a predial number to the telephone number. i.e. a digit 9 to gain an outside line on a business line.
  • Page 27 Comms Fail output mode (F8) Output 1 on the unit is a comms fail output. This is a transistor driven output that switches low. The unit has an integral 10K pull up resistor to pull the output high. See Outputs section for further information.
  • Page 28 Web console To access the web console a PC needs to be connected to the Ethernet port. A cross over Ethernet cable maybe required. Check for the green LED to the left of the Ethernet connector, blinking with the passing of data. This ensures the correct connectivity. Configure the PC to have a static IP address within the range 192.168.222.xxx.
  • Page 29 Web console main menu screen Figure 16 - Web console Main Menu The menu has 3 items for simplicity. “Quick Start”, “Status and log”, and “Logout” July 2013 © British Telecommunications plc 2013 Page 27...
  • Page 30 Web console Quick Start Menu screen Figure 17 - Web console “Quick Start” page July 2013 © British Telecommunications plc 2013 Page 28...
  • Page 31 The web console “quick start” page in Fig. 17 is shown populated with the factory defaults. Clicking on the “Save Config” button, at the bottom of the screen, sends the configuration to the unit and then restarts the unit. Definition of quick start settings Account Information.
  • Page 32 Server 4. Default = blank.  Predial number; default = blank. Any additional digits that may be required to be dialled. i.e. 9 to obtain an outside line on PABX, 1740 to force CLI on, 1280 to force BT routing. ...
  • Page 33  Phone number 2. Default = 08009173265. Telephone number of B side ESP servers.  Username. Default = BT Redcare@btinternet.com. Username for dialup RAS  Password. Password for dial up RAS.  Voltage fail delay. Default = 120s. Delay time before loss of PSTN voltage is reported.
  • Page 34 General Purpose Outputs.  GPOP1 Type. Default = BSIA form 175. o BSIA form 175. Operate on either path fail, and respond to panel interrogation on pin 11. o Standard line Fault 1. Operate on either path fail. o Standard line fault 2. Operate on both paths fail o Primary path fault.
  • Page 35 Galaxy mode. When the galaxy mode checkbox is ticked then GPOP1 & 2 can directly drive a zone input on a Honeywell Galaxy panel by connecting the GPOP output through a 1K resistor to the galaxy zone input. See Fig 18. Fig 18 - GPOP set to Galaxy mode on web console.
  • Page 36 PSTN call to telephone number 2 failed Panel upload Download. Remote access to the alarm panel can be achieved using the BT Redcare UDL facility. Contact your BT Redcare representative for details of accessing the BT Redcare UDL servers. July 2013 © British Telecommunications plc 2013...
  • Page 37 GPRS network. Dial capture board The dial capture board is a module that can be added to a BT Redcare Secure Mk3 unit to enable interfacing with an alarm panel’s digital communicator. The alarm panel can then send SIA, CID or Fast Format messages through the Secure Mk3 unit to the Alarm receiving centre.
  • Page 38 Figure 21 – Dial capture board fitted inside secure Mk3 unit Fitting the dial capture board.  Power down the Secure Mk3 unit.  Use an ESP strap to provide electrostatic protection to the circuit boards.  Remove the plastic cover by releasing the 6 clips on the rear of the Secure Mk3 unit with a small screwdriver.
  • Page 39 Figure 22 - reverse telemetry commands from ARC The ARC can also poll the unit over GPRS or IP to check that the path is currently available. Additionally, BT Redcare helpdesk staff can access the following commands.  Manual Poll to the unit over IP or Wireless.
  • Page 40 Alarm List Description CID (zone) Time to Active (zone) (zone) Low DC Input Level 302 (999) YT/YR 6 (2) E – 1 minute; R – 1 minute PSTN voltage fail 356 (999) LT/LR 6(5) E – 120s; R – 30s Inputs 1-16 1-16 UA/UR...

  • Page 41: Secure Ip

    No ports need to be forwarded in the incoming direction. The outgoing TCP connection connects to port 443 or 10443 on the BT Redcare ESP network, so you would need to allow outgoing access to port 443 or 10443 if you block that by default.

  • Page 42: Disposal

    All responsibility and liability in the use of BT Redcare products are assumed by the user. This unit is designed to be used in customer premises. Use of this equipment in other locations may void warranty.

  • Page 43: Glossary Of Terms

    DHCP Dynamic Host Configuration Protocol Standard mounting rail for control equipment. (Deutsches Institut Fur Normung). Domain Name Server Enterprise Services Platform (BT Redcare’s new generation alarm signalling network) ESPUI Enterprise Services Platform User Interface. (BT Redcare’s user interface) F175 Form 175 as issued by BSIA...

  • Page 44: Support

    Support For assistance with your BT Redcare Secure installation, please contact the BT Redcare Helpdesk on 0800 700 628 option 3. July 2013 © British Telecommunications plc 2013 Page 42...

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Secmk3

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