Phonak Certena User Manual
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Phonak Certena User Manual

Phonak Certena User Manual

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Certéna Custom Products
User Guide
0459
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0682

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Summary of Contents for Phonak Certena

  • Page 1 Certéna Custom Products User Guide 0459 0682...

  • Page 2: Table Of Contents

    Contents Welcome Description Preparation Replacing the battery Identifying left and right hearing systems Inserting your hearing system in your ear Removing your hearing system from your ear Fine tuning based on your personal preferences Operation Switching ON/OFF Controlling the volume (optional) Hearing programs Synchronized manual control Telecoil (optional)
  • Page 3 Wireless accessories (optional) myPilot iCom iView Remote control (optional) FM communication (optional) MyLink Multi-frequency FM transmitter Maintenance Important points SmartGuard (optional) Warning Service and Warranty Phonak distributors worldwide...

  • Page 5: Welcome

    Certéna is a quality product developed by the Swiss company Phonak, a world leader in hearing technology, innovation and reliability. With proper care and usage, your hearing system will support your hearing and communication needs for many years.

  • Page 6: Description

    Description Certéna CIC/MC Petite Certéna CIC/MC P Petite Battery size 10 Certéna ITC/HS Certéna ITC/HS Petite Battery size 312...
  • Page 7 Certéna FS Certéna FS P Battery size 13 Protected microphone inlet (two on models with directional technology) Battery compartment with ON/OFF switch Program switch (optional) Volume control (optional) Receiver (sound outlet) and wax protection system Custom made shell Removal handle (Certéna CIC/MC Petite models) Vent...

  • Page 8: Preparation

    Preparation Replacing the battery Use a battery (size 10, 312, 13) for all Certéna custom products. Hold the hearing system with the battery compartment upwards and open it. Do not try to open the compartment further than shown in the drawing.
  • Page 9 Remove the old battery. Remove the protective foil from the new battery. Insert the new battery. Please ensure that the “+” sign on the battery (flat side) is on the same side as the “+” sign on the battery compartment.
  • Page 10 Preparation Gently shut the battery compartment, until you feel it “click” into place. Handle the battery compartment gently and do not use excessive force.
  • Page 11 If there is any resistance when closing the compartment, ensure that the battery is correctly inserted. The compartment will not close if the battery is inserted upside down. When your hearing system is not in use, leave the battery compartments open to allow any moisture to evaporate.

  • Page 12: Identifying Left And Right Hearing Systems

    Preparation Identifying left and right hearing instruments Before insertion, please ensure that you are using the proper left and right hearing systems. Your hearing systems are identified as follows: blue = left red = right...

  • Page 13: Inserting Your Hearing System In Your Ear

    Inserting your hearing system in your ear Grasp the hearing system between the thumb and index finger, using the hand on the same side you wear your hearing system. Insert the canal end into the ear canal. Tug gently on your ear lobe and push the hearing system into the correct position.

  • Page 14: Removing Your Hearing System From Your Ear

    Preparation Removing your hearing system from your ear If possible, select the mute mode (see page 18 and 21) before removing your hearing system to avoid whistling. ½ Certéna CIC/MC Petite models with a removal handle Grasp the handle between your thumb and index finger and gently pull the hearing system upwards out of your ear.
  • Page 15 ½ Certéna or Certéna Petite models without a removal handle Put your thumb behind your lobe (just below the hard cartilage) and gently press your ear upward to push the hearing system out of the canal. In order to help it along, make chewing movements with your jaw.

  • Page 16: Fine Tuning Based On Your Personal Preferences

    Preparation Fine tuning based on your personal preferences The fitting process has limited capabilities of reproducing the full spectrum of your personal sound environments. This limitation is overcome by the ability of Certéna hearing systems to keep track of your real life adjustments.

  • Page 17: Operation

    Operation Switching ON/OFF Switching ON The hearing system is switched ON when the battery compartment is closed. Your hearing system is automatically set at your preferred volume and in your default hearing program. Switching OFF To switch the hearing system OFF, open the battery compartment.
  • Page 18 The mute mode may be used like an ON/OFF function, (activated manually via the myPilot command center or via a Phonak remote control) allowing you to switch your hearing system OFF for a short period of time (i.e. while inserting or removing the instrument, short breaks etc.).

  • Page 19: Controlling The Volume (Optional)

    Controlling the volume (optional) left ear right ear forwards forwards backwards backwards Preset volume Automatically set when hearing system is switched ON. To increase volume Turn the volume control forwards. To reduce volume Turn the volume control backwards.

  • Page 20: Hearing Programs

    Operation Note ½ A single beep indicates the preset volume setting. A double beep indicates that you have reached the limit of your volume control range. ½ The myPilot command center (see page 26) can also control the volume of all Certéna models, (except for Petite models) including the models without manual volume control.
  • Page 21 Program switch (optional) The program switch allows toggling between the “Automatic Mode”, the “Mute Mode” and individual hearing programs. A short melody confirms the selection of the “Automatic Mode”. Additional program selection Upon request, your hearing care professional can program additional individual hearing programs dedicated to specific hearing situations for you.

  • Page 22: Synchronized Manual Control

    Operation Synchronized manual control (not available for Certéna Petite instruments). An automatic synchronisation for volume adjustments and program selection, called QuickSync, is integrated in your hearing systems. Users wearing two hearing instruments just have to activate the functionality on one instrument; the other instrument will be adjusted automatically.

  • Page 23: Easyphone (Optional)

    EasyPhone (optional) The EasyPhone function enables your Certéna hearing system to automatically select your telephone program when the telephone handset is held close to your ear. An acoustic signal confirms the switch. It automatically returns to the previous hearing program when the telephone handset is removed from your ear.
  • Page 24 Operation If you hold the telephone receiver in your right hand when making telephone calls, position the magnet in the upper right half of the receiver. If you hold the telephone receiver in your left hand when making telephone calls, position the magnet in the upper left half of the receiver.

  • Page 25: Use Of Easyphone

    Use of EasyPhone Use the telephone in a normal manner. An acoustic signal indicates the activation of the EasyPhone program. At the beginning, you may need to move the handset slightly to find the optimum position for a reliable switch and comfortable hearing. If necessary, move the magnet to another position on the handset to increase your comfort of use.

  • Page 26: Wireless Accessories (Optional)

    Wireless accessories (optional) myPilot The myPilot command center is an optional accessory for Certéna hearing systems. It allows a convenient, user-friendly and discreet control of all the functions of your hearing system and additional benefits. ½ Volume Control ½ Program selection ½...
  • Page 27 For optimum results, position your myPilot as shown in the drawing. Operating range max. 50 cm (20”) Do not use your myPilot in locations where it is forbidden to use electronic devices.

  • Page 28: Icom

    Wireless accessories (optional) iCom iCom is an optional accessory available for Certéna instruments (except Certéna Petite). With the push of a single button, iCom connects your hearing system with the technology around you (mobile phones, audio equipment, FM, etc.). Bluetooth connections iCom offers a simple way to connect your mobile phone via Bluetooth to your hearing system.
  • Page 29 FM compatibility iCom also offers FM accessibility when a Phonak FM receiver is connected, refer to picture below. EasyAudio and EasyBluetooth Your Certéna hearing system contains two special audio programs: EasyAudio and EasyBluetooth. These programs are automatically selected in your hearing system when an audio or Bluetooth signal is received from iCom.

  • Page 30: Iview

    Wireless accessories (optional) iView iView, the status viewer, is an optional accessory for parents with small children and also for teachers or caregivers. Just by the press of a button, iView shows the status of the hearing instrument's battery, the current hearing program and volume settings, displayed on a large screen.

  • Page 31: Remote Control (Optional)

    Remote control (optional for products with T-coil) Phonak offers a comprehensive range of modern remote controls. Ask your hearing care professional to demonstrate them to you. Choose the model that is most convenient for your lifestyle and your taste. WatchPilot2...
  • Page 32 Remote control (optional for products with T-coil) For best results with your KeyPilot2 or WatchPilot2 remote control, refer to photo. For detailed information on the use of your remote control, please refer to its user guide. Your hearing care professional can also print an individual description of your hearing programs for you.

  • Page 33: Fm Communication (Optional)

    FM communication is an option available for custom hearing instruments that are equipped with a Telecoil or with an iCom and a Phonak FM receiver. When noise, distance or reverberation is a problem, FM systems greatly improve communication. A wireless FM communication system consists of a transmitter and a receiver.

  • Page 34: Multi-Frequency Fm Transmitter

    FM communication (optional) Multi-frequency FM transmitter Phonak offers a wide range of different FM transmitters: SmartLink – flexible multifunctional transmitter with Bluetooth ZoomLink – convenient transmitter with three microphone settings EasyLink – the easy-to-use transmitter inspiro – the transmitter for a range...

  • Page 35: Maintenance

    Avoid strong jolts and vibration. 5) Daily cleaning and the use of a drying system is highly recommended. "C&C line" from Phonak is a complete set of cleaning products. Your hearing care professional will be glad to advise you. Never use household cleaning products (washing powder, soap, etc.) to clean your hearing systems.
  • Page 36 Maintenance 6) Hair spray, face creams and make-up can damage hearing systems. Remove them before applying cosmetics. 7) If you experience any soreness or inflammation in your ear, contact your hearing care professional. 8) If your hearing system is performing weakly or fails to operate, clean or replace the wax guard system.

  • Page 37: Smartguard (Optional)

    SmartGuard (optional) SmartGuard is a unique wax protection system developed by Phonak. The unique membrane design completely protects your hearing system from wax and moisture. Please ask your hearing care professional for further information.

  • Page 38: Warning

    Hearing systems in directional microphone mode mainly reduce background sounds. Warning signals coming from behind and vehicles horns approaching from behind are partially or completely suppressed. Changes or modifications made to this equipment not expressly approved by Phonak are not allowed.

  • Page 39: Service And Warranty

    Damage caused by third parties or non-authorized service centers renders the Phonak warranty null and void. This warranty does not include any services performed by a hearing care professional in their office. This warranty applies to the Phonak products listed below: Serial number –...
  • Page 40 2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications made to this equipment not expressly approved by Phonak may void the FCC authorization to operate this equipment. Notice 2 This Class B digital apparatus complies with Canadian...
  • Page 41 Notice 3 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 42: Phonak Distributors Worldwide

    France Phonak France SA, 69500 Bron Germany Phonak GmbH, 70736 Fellbach- Oeffingen, EC Representative India Phonak India Pvt. Ltd., 100 034 New Delhi Italy Phonak Italia S.r.l., 20159 Milano Japan Phonak Japan Co., Ltd., Tokyo 101-0044 Jordan Phonak Middle East, 11181 Amman Mexico Phonak Mexicana, S.A.
  • Page 43 Phonak CIS Ltd., Moscow, 115114 Spain Phonak Ibérica S.A., 03008 Alicante Sweden Phonak AB, 117 43 Stockholm Switzerland Phonak AG, Phonak Schweiz, 8712 Stäfa Turkey Phonak Turkey A.S., 34357 Istanbul United Kingdom Phonak UK Limited Warrington, Cheshire WA1 1PP Phonak LLC, Warrenville, IL 60555-3927...
  • Page 44 The CE symbol is a confirmation by Phonak AG that Certéna products and accessories meet the XXXX requirements of directive 93/42/EEC on medical devices and the R&TTE Directive 1999/5/EC on Radio and Telecommunication Terminal Equipment. The numbers after the CE symbol are the numbers of consulted certified bodies under the above mentioned directives.
  • Page 45 Transportation and Temperature should not exceed limits of storage conditions –20°/60° Celsius at a relative air humidity of 65% for extended periods during transportation and storage. Air pressure between 500 and 1100 hPa is not detrimental to the instrument. Australia & New Zealand Brazil China Japan...
  • Page 46 Notes...
  • Page 48 www.phonak.com...

This manual is also suitable for:

Certéna fsCerténa fs pCerténa itc/hsCerténa itc/hs petiteCerténa cic/mc petiteCerténa cic/mc p petite

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