Phonak certena bte User Manual
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Phonak certena bte User Manual

Phonak certena bte User Manual

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Certéna BTE
User Guide
0459
!
0682

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Summary of Contents for Phonak certena bte

  • Page 1 Certéna BTE User Guide 0459 0682...

  • Page 2: Table Of Contents

    Contents Welcome Description Certéna Short introduction Inserting the battery Switching ON / OFF Controlling the volume Selecting a hearing program Preparation Replacing the battery Tamper proof battery compartment Identifying left and right instruments Inserting Certéna hearing system with earmold into your ear Inserting Certéna hearing system with Fit’nGo slim tube into your ear Fine tuning your Certéna hearing system...
  • Page 3 Operation Switching ON / OFF Controlling the volume Hearing programs Synchronized manual control Telecoil (optional) EasyPhone (optional) Wireless accessories (optional) myPilot iCom iView Remote control (optional) FM communication (optional) Multi-frequency FM transmitter Multi-frequency FM receivers Attaching and removing MicroLink FM receiver ML9i, ML9S and AS9 audio shoe MyLink FM Program...
  • Page 4 Contents Maintenance Wind and Weather Protector Fit’nGo slim tube Important points Warning Service and Warranty Phonak distributors worldwide...

  • Page 5: Welcome

    Certéna is a quality product developed by the Swiss company Phonak, a world leader in hearing technology, innovation and reliability. With proper care and usage, your hearing system will support your hearing and communication needs for many years.

  • Page 6: Description Certéna

    Description Hearing system with earmold Microphone inputs with Wind and Weather Protector Program switch Volume control Battery compartment with ON / OFF switch Hook /sound output Individual earmold...
  • Page 7 Hearing system with Fit’nGo slim tube and dome – see page 6 Slim tube/ sound output Dome Retention Hearing system with Fit’nGo slim tube and SlimTip – see page 6 Slim tube/ sound output Individual SlimTip Removal handle...

  • Page 8: Short Introduction

    Short introduction Inserting the battery Details see page 11 Switching ON / OFF Details see page 25...

  • Page 9: Controlling The Volume

    Controlling the volume Details see page 26 Volume up Volume down Selecting a hearing program Details see page 28...

  • Page 10: Preparation

    Preparation Replacing the battery Use battery size 13 for all Certéna Behind the Ear instruments. Using the nail grip, open the battery compartment completely and remove the old battery. Remove the protective foil from the new battery.
  • Page 11 Insert the new battery with the “+” sign (flat side of the battery) in line with the “+” marked on the battery compartment and close it.
  • Page 12 Preparation Handle the battery compartment with care and do not use excessive force. If there is any resistance when closing the compartment, ensure that the battery is inserted correctly. The compartment may not close properly if the battery is upside down, and the instrument will not work.

  • Page 13: Tamper Proof Battery Compartment

    Tamper proof battery compartment To protect children from the dangers of playing with batteries, a special locking system may be mounted on the instruments. This locking system can also be used for identifying left and right instruments. ½ Place the HI in your hand and insert a pointed tool into the hole of the lock.
  • Page 14 Preparation ½ When lock is released, open the battery compartment ½ Secure battery compartment by pressing the lock inwards ½ Battery compartment lock has the same functionality with FM...

  • Page 15: Identifying Left And Right Instruments

    Identifying left and right instruments It is important to use the correct hearing system for each ear. Your hearing care professional can mark the hearing systems for you. The color code on the housing will identify left and right hearing systems. The color code is as follows: red = right blue = left...
  • Page 16 Preparation Inserting your hearing system with earmold into your ear Using the hand on the same side you wear your hearing system, grasp the earmold between the thumb and index finger. Raise your hand to your ear making sure the canal portion of the earmold faces your ear.
  • Page 17 Place the canal portion of the earmold inside your ear canal. If it is difficult to get it into place, stretch your ear by pulling it gently backwards and upwards with your other hand. When the canal portion is in place, twist the earmold backwards so that it fits into the concha and the helix portion is under the fold.
  • Page 18 Preparation Now position the hearing system behind the ear. Be careful not to twist the tubing.
  • Page 19 Check the placement of the earmold by tracing the contour of the ear with your finger. To remove your hearing system, grasp the earmold, not the tubing, and pull it out of your ear gently but firmly.
  • Page 20 Preparation Inserting your hearing system with Fit’nGo slim tube into your ear Open dome and SlimTip Place the hearing instrument over the top of your Hold the slim tube where it attaches to the dome or SlimTip and gently push the dome or SlimTip into your ear canal.
  • Page 21 Place the retention tail (if available) of the slim tube into the bowl of your concha To remove your hearing instrument, grasp the slim tube near the dome and pull it out of your ear gently but firmly. In very rare cases, the dome can remain in the ear canal when removing the slim tube from the ear.
  • Page 22 Preparation Closed domes The closed dome has a different design to other domes (refer to picture). The closed dome consists of two fins overlapping each other. Before inserting the closed dome into the ear canal it is important to check the position of these fins.
  • Page 23 Correct position Wrong position Moving the fins...
  • Page 24 Preparation Fine tuning based on your personal preferences The fitting process has limited capabilities of reproducing the full spectrum of your personal sound environments. This limitation is overcome by the ability of Certéna hearing systems to keep track of your real life adjustments. It logs manual changes you have applied whilst wearing your hearing instruments.

  • Page 25: Switching On / Off

    Operation Switching ON / OFF Switching OFF Using the nail grip, slightly open the battery compartment until it snaps to its OFF position. Switching ON Close the battery compartment. Your hearing systems are always working in the default hearing program and at your preferred volume when turned ON.

  • Page 26: Controlling The Volume

    Operation Delayed activation Please be aware that your hearing instrument may take several seconds to boot up. Your hearing care professional may have activated a further delayed activation timer. This function delays the activation of the hearing system for 9 or 15 seconds after the battery door is closed in order to avoid any disturbance while placing it into your ear.
  • Page 27 ½ If not required, your hearing care professional can remove or disable the volume control switch. ½ Phonak’s myPilot command center (see page 34) can also control the volume of all Certéna BTEs. ½ You can control all models...

  • Page 28: Hearing Programs

    Operation Hearing programs Automatic program creation Certéna is able to recognize different hearing environments and automatically create a hearing program appropriate for each situation. Additional program selection Upon request, your hearing care professional can program additional individual hearing programs dedicated to specific hearing situations or FM use for you.

  • Page 29: Synchronized Manual Control

    Program switch The program switch allows manual toggling between the “Automatic Mode”, the “Mute Mode” and individual hearing programs. A short melody confirms the selection of the “Automatic Mode”. Synchronized manual control An automatic synchronisation for volume adjustments and program selection, called QuickSync, is integrated in your hearing systems.

  • Page 30: Telecoil (Optional)

    Operation Telecoil (optional) Your hearing care professional may have activated a Telecoil in your hearing systems. The programs with Telecoil can be used with hearing system compatible phones or via inductive loop systems (present in some school settings, theaters, churches etc.). Ask your hearing care professional to print out the complete description of your individual hearing programs and how to access them with your myPilot...
  • Page 31 Some telephones produce a magnetic field strong enough to activate your EasyPhone function. Most types of telephones require an additional magnet fixed on the receiver to activate this function. Fixing the EasyPhone magnet Clean the telephone handset thoroughly. Hold the telephone handset nearly vertically, similar to making a telephone call.
  • Page 32 Operation If you hold the telephone receiver in your left hand when making telephone calls, position the magnet in the upper left half of the receiver. Use the double-sided adhesive tape to stick the magnet to the location described above. Do not cover the sound openings of your handset.
  • Page 33 Use of EasyPhone Use the telephone in a normal manner. An acoustic signal indicates the activation of the EasyPhone program. At the beginning, you may need to move the handset slightly to find the optimum position for a reliable switch and comfortable hearing. If necessary, move the magnet to another position on the handset to increase your comfort of use.

  • Page 34: Wireless Accessories (Optional)

    Wireless accessories (optional) myPilot The myPilot command center is an optional accessory for Certéna BTE instruments. It allows a convenient, user-friendly and discrete control of all the functions of your hearing system and additional benefits. ½ Volume Control ½ Program selection ½...
  • Page 35 For optimum results, position your myPilot as shown in the drawing. Operating range max. 50 cm (20”) Do not use your myPilot in locations where it is forbidden to use electronic devices.

  • Page 36: Icom

    Wireless accessories (optional) iCom iCom is an optional accessory available for Certéna instruments. With the push of a single button, iCom connects your hearing system with the technology around you (mobile phones, audio equipment, FM, etc.). Bluetooth connections iCom offers a simple way to connect your mobile phone via Bluetooth to your hearing system.
  • Page 37 FM compatibility iCom also offers FM accessibility when a Phonak FM receiver is connected, refer to picture below. EasyAudio and EasyBluetooth Your Certéna hearing systems contain two special audio programs: EasyAudio and EasyBluetooth. These programs are automatically selected in your hearing systems when an audio or Bluetooth signal is received from iCom.

  • Page 38: Iview

    Wireless accessories (optional) iView iView, the status viewer, is an optional accessory for parents with small children and also for teachers or caregivers. Just by the press of a button, iView shows the status of the hearing instrument's battery, the current hearing program and volume settings, displayed on a large screen.

  • Page 39: Remote Control (Optional)

    Remote control (optional) Phonak offers a comprehensive range of modern remote controls. Ask your hearing care professional to demonstrate them to you. Choose the model that is most convenient for your lifestyle and your taste. WatchPilot2 Exclusive and modern, available for women and men, with sporty rubber band or elegant metal band.
  • Page 40 Remote control (optional) For best results with your KeyPilot or WatchPilot remote control, refer to photo. For detailed information on the use of your remote control, please refer to its user guide. Your hearing care professional can also print an individual description of your hearing programs for you.

  • Page 41: Fm Communication (Optional)

    FM communication (optional) Your hearing system is equipped with Direct Audio Input (DAI). It allows you to fully benefit from the high-end FM systems from Phonak. When noise, distance or reverberation is a problem, FM systems greatly improve communication. A wireless FM communication system consists of a transmitter and a receiver.

  • Page 42: Multi-Frequency Fm Transmitter

    FM communication (optional) Multi-frequency FM transmitter Phonak offers a wide range of different FM transmitters: SmartLink – flexible multifunctional transmitter with Bluetooth ZoomLink – convenient transmitter with three microphone settings EasyLink – the easy-to-use transmitter inspiro – the transmitter for a range...

  • Page 43: Multi-Frequency Fm Receivers

    Multi-frequency FM receivers Phonak recommends the following FM receivers with your Certéna hearing system. MicroLink ML9i, ML9S: Perfectly integrated in the Certéna design. Universal MicroLink: MLxi or MicroMLxS together with the AS9-MLxS audio shoe interface. If you use a MicroMLxS or FM receiver, set the MicroMLxS switch to the position “•”...

  • Page 44: Attaching And Removing Microlink Fm Receiver Ml9I, Ml9S And As9 Audio Shoe

    FM communication (optional) Attaching and removing MicroLink FM receiver ML9i, ML9S and AS9 audio shoe Your hearing care professional has already prepared your hearing system for use with an FM receiver. To attach the MicroLink receiver ML9i, ML9S or the AS9 audio shoe, firmly hold it in your hand and push the small black locking systems together with the bottom of the hearing system...
  • Page 45 Push the hearing system down until it snaps in place. click To remove the MicroLink ML9i, ML9S or audio shoe, place the hearing system on a firm surface, hold the MicroLink /audio shoe firmly and slide the locking system Pull the hearing system upwards with the other hand...

  • Page 46: Mylink

    FM communication (optional) When not in use, the MicroLink receivers automatically switches to a low power stand-by mode. Note With the audio shoe, a universal MLxi or another audio signal source can be connected to your hearing system. MyLink As an alternative to iCom with an FM receiver, MyLink is a small and appealing FM receiver that is compatible with hearing systems with a Telecoil.

  • Page 47: Fm Program

    FM Program You can manually select the FM program with the program switch or a remote control. Manual selection of an FM program ½ myPilot command center: choose your desired FM program. The selection is confirmed by an acoustic signal. ½...

  • Page 48: Wind And Weather Protector

    Maintenance Wind and Weather Protector Important: The Wind and Weather Protector is an exclusive Phonak system designed to protect the high-tech microphones from dust and humidity – as a result they last much longer, reducing the service costs of your hearing systems. The life span of the Wind...
  • Page 49 The following care and maintenance tips will help extend the life span and ensure the efficiency of your Wind and Weather Protector: Never wipe or clean the Wind and Weather Protector – it may lose its special acoustic and protection properties. Hair spray, make-up etc.
  • Page 50 Maintenance Important: Consult your hearing care professional about changing the Wind and Weather Protector if you experience any of the following: ½ The hearing system sounds quieter than usual ½ There is a reduction in sound quality ½ Understanding in noise becomes more difficult ½...

  • Page 51: Fit'ngo Slim Tube

    Fit’nGo slim tube The following care and maintenance instructions will help extend the life span and ensure the quality and comfort of your hearing instrument fit with slim tube. The slim tube feeds the amplified sound from the hearing instrument into the ear. It is important that the slim tube, the dome or SlimTip fit correctly into your ear.
  • Page 52 Maintenance To clean, remove the slim tube from the hearing instrument by unscrewing and taking it off . Use a damp cloth to clean the slim tube, the dome or SlimTip on the outside and use the black cleaning rod to “push”...
  • Page 53 Insert the cleaning rod where the slim tube attaches to the hearing instrument and push it all the way through the slim tube and out through the dome or SlimTip . After cleaning it is important to remove the cleaning rod. It is not recommended to submerge or rinse the slim tube, the dome or SlimTip in water, as there is a risk that a water drop may become lodged in the slim tube.
  • Page 54 Maintenance If this should occur, it will prevent sound going through the slim tube, and may be harmful to the hearing instrument’s electronics. The slim tube and dome should be changed every third month, or sooner if the slim tube becomes stiff or brittle. Only your hearing care professional should change the dome or SlimTip.

  • Page 55: Important Points

    Important points 1) Always use new batteries for your Certéna BTE instrument. You can return empty batteries to your hearing care professional. 2) When your hearing system is not in use, leave the battery compartment open to allow any moisture to evaporate.
  • Page 56 Maintenance 5) Daily cleaning and the use of a drying system is highly recommended. "C&C line" from Phonak is a complete set of cleaning products. Your hearing care professional will be glad to advise you. Never use household cleaning products (washing powder, soap, etc.) to clean your hearing systems.
  • Page 57 The symbol with the crossed out disposal bin indicates that this hearing system shall not be treated as household waste. Please hand over your old or unused hearing system to the applicable collection point for the recycling of electrical and electronic equipment or bring it to your hearing care professional for appropriate disposal.

  • Page 58: Warning

    Hearing systems in directional microphone mode mainly reduce background sounds. Warning signals coming from behind and vehicles horns approaching from behind are partially or completely suppressed. Changes or modifications made to this equipment not expressly approved by Phonak are not allowed.

  • Page 59: Service And Warranty

    Damage caused by third parties or non-authorized service centers renders the Phonak warranty null and void. This warranty does not include any services performed by a hearing care professional in their office. This warranty...
  • Page 60 2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications made to this equipment not expressly approved by Phonak may void the FCC authorization to operate this equipment. Notice 2 This Class B digital apparatus complies with Canadian...
  • Page 61 Notice 3 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 62: Phonak Distributors Worldwide

    France Phonak France SA, 69500 Bron Germany Phonak GmbH, 70736 Fellbach- Oeffingen, EC Representative India Phonak India Pvt. Ltd., 100 034 New Delhi Italy Phonak Italia S.r.l., 20159 Milano Japan Phonak Japan Co., Ltd., Tokyo 101-0044 Jordan Phonak Middle East, 11181 Amman Mexico Phonak Mexicana, S.A.
  • Page 63 Phonak CIS Ltd., Moscow, 115114 Spain Phonak Ibérica S.A., 03008 Alicante Sweden Phonak AB, 117 43 Stockholm Switzerland Phonak AG, Phonak Schweiz, 8712 Stäfa Turkey Phonak Turkey A.S., 34357 Istanbul United Kingdom Phonak UK Limited Warrington, Cheshire WA1 1PP Phonak LLC, Warrenville, IL 60555-3927...
  • Page 64 The CE symbol is a confirmation by Phonak AG that Certéna products and accessories meet the XXXX requirements of directive 93/42/EEC on medical devices and the R&TTE Directive 1999/5/EC on Radio and Telecommunication Terminal Equipment. The numbers after the CE symbol are the numbers of consulted certified bodies under the above mentioned directives.
  • Page 65 Transportation and Temperature should not exceed limits of storage conditions –20°/60° Celsius at a relative air humidity of 65% for extended periods during transportation and storage. Air pressure between 500 and 1100 hPa is not detrimental to the instrument. Australia & New Zealand Brazil China Japan...
  • Page 66 Notes...
  • Page 68 www.phonak.com...

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