Denon AVR-3310 Owner's Manual page 103

GNET/USB / NapsterH
Symptom Cause / Countermeasure
When a USB memory • The set cannot recognize a USB memory device. Check the
device is connected, connection.
"USB" is not • A USB memory device not conforming to mass storage class or
displayed on the GUI MTP standards is connected. Connect a USB memory device
menu. conforming to mass storage class or MTP standards.
• A USB memory device that the set cannot recognize is connected.
This is not a malfunction. DENON does not guarantee that all
USB memory devices will operate or receive power.
• USB memory device is connected via USB hub. Connect the USB
memory device directly to the USB port.
Files on a USB • USB memory device is in format other than FAT16 or FAT32.
memory device Set the format to FAT16 or FAT32. For details, refer to the USB
cannot be played. memory device's operating instructions.
• USB memory device is divided into multiple partitions. When
divided into multiple partitions, only files stored in the top partition
can be played.
• Files are stored in a non-compatible format. Record the files in a
compatible format.
• You are attempting to play a file that is copyright protected. Files
that are copyright protected cannot be played on this set.
The file names are • Characters that cannot be displayed are used. This is not a
not displayed properly malfunction. On this set, characters that cannot be displayed are
(" ... " , etc.). replaced with a " . (period)" .
Internet radio cannot • Ethernet cable is not properly connected or network is
be played. disconnected. Check the connection status.
• Program is being broadcast in non-compatible format. Only
Internet radio programs in MP3 and WMA can be played on this
set.
• The computer's or router's firewall is activated. Check the
computer's or router's firewall settings.
• Radio station is not currently broadcasting. Choose a radio station
that is currently broadcasting.
• IP address is wrong. Check the set's IP address.
Files stored on a • Files are stored in a non-compatible format. Record in a compatible
computer cannot be format.
played. • You are attempting to play a file that is copyright protected. Files
that are copyright protected cannot be played on this set.
• Set and computer are connected by USB cable. The set's USB
port cannot be used for connection to a computer.
Symptom
Server is not found, • The computer's or router's firewall is activated. Check the
Page
or it is not possible to computer's or router's firewall settings.
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connect to the server. • Computer's power is not turned on. Turn on the power.
• Server is not running. Launch the server.
–
• Set's IP address is wrong. Check the set's IP address.
Cannot connect to • Radio station is not currently broadcasting. Wait a while before
preset or favorite trying again.
–
radio stations. • Radio station is not currently in service. It is not possible to
connect to radio stations that are no longer in service.
For some radio • Station is congested or not currently broadcasting. Wait a while
–
stations, "Server before trying again.
Full" or "Connection
–
Down" is displayed
and station cannot be
connected to.
–
Sound is broken • Network's signal transfer speed is slow or communications lines
during playback. or radio station is congested. This is not a malfunction. When
playing broadcast data with a high bit rate, the sound may be
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broken, depending on the communications conditions.
55 Sound quality is poor • File being played has a low bit rate. This is not a malfunction.
or played sound is
noisy.
–
Cannot compile • The AVR-3310 does not respond to playlist compilation. When
Playlist. the playlist is compiled in PC Application, it is registered to "My
Library". In this way, the playlist can be played in AVR-3310.
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Cannot delete Tracks, • Cannot be done with AVR-3310. Delete from PC Application.
54, 55 Playlists, Channels
registered in "My
Library" .
–
Cannot login to • Login information is incorrect. Check if the Username for Napster
Napster. ("Incorrect has been properly entered. Re-enter the Password. (Password is
56, 57
Username or not displayed.)
Password" is http://www.napster.com/choose/index_default.html
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displayed.)
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55
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Cause / Countermeasure
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