Appendix; General Troubleshooting; General Maintenance - Chauvet Gobo Zoom LED 2.0 User Manual

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5. A
PPENDIX

General Troubleshooting

General Maintenance

Gobo Zoom LED 2.0 (Rev. 3)
S
YMPTOM
• Excessive circuit load
Breaker/Fuse
• Short circuit along the power
keeps blowing
wires
• No power
Device does not
• Loose power cord
power up
• Wrong DMX addressing
• Damaged DMX cables
• Wrong polarity settings on the
Product is not
controller
responding to DMX
• Loose DMX cables
• Faulty DMX interface
• Faulty Main PCB
• Non DMX cables
• Bouncing signals
• Long cable / Low level signal
Loss of signal
• Too many products
• Interference from AC wires
If you still have a problem after trying the above solutions, please contact CHAUVET®
Technical Support.
To maintain optimum performance and minimize wear, products should be cleaned
frequently. Usage and environment are contributing factors in determining frequency.
As a general rule, products should be cleaned at least twice a month. Dust build up
reduces light output performance and can cause overheating. This can lead to
reduced lamp life and increased mechanical wear. Be sure to power off product before
conducting maintenance.
Unplug product from power.
Use a vacuum or air compressor and a soft brush to remove dust collected
on external vents.
Clean all lenses when the product is cool with a mild solution of glass cleaner
or Isopropyl Alcohol and a soft lint free cotton cloth or lens tissue.
Apply solution to the cloth or tissue and drag dirt and grime to the outside of
the lens.
Gently polish optical surfaces until they are free of haze and lint.
The cleaning of external optical lenses and/or mirrors must be carried out periodically
to optimize light output. Cleaning frequency depends on the environment in which the
product operates. Damp, smoky or particularly dirty surroundings can cause greater
accumulation of dirt on the unit's optics. Clean with soft cloth using normal glass
P
C
(
)
OSSIBLE
AUSE
S
P
A
(
)
OSSIBLE
CTION
S
• Check total load placed on the
electrical circuit.
• Check for a short in the electrical
wiring (internal and/or external).
• Check for power on Mains.
• Check power cord
• Check Control Panel and unit
addressing
• Check DMX cables
• Check polarity switch settings on
the controller
• Check cable connections
• Replace DMX input
• Replace Main PCB
• Use only DMX compatible cables
• Install terminator as suggested.
• Install amplifier right after product
with strong signal.
• Install an optically coupled DMX
splitter after unit #32.
• Keep DMX cables separated from
power cables or black lights.
Page 9 of 12

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