Important Information; Solving Problems - Uniden D1780-BT Series User Manual

IMPORTANT INFORMATION

Solving Problems

If you have any trouble with your phone, check this section first. If you
need help, call our Customer Care Line listed on the front cover.
General problems
No handsets can make or
receive calls.
A handset can't make or
receive calls.
A handset can make calls,
but it won't ring.
A handset is not working.
The phone keeps ringing
when I answer on an
extension.
There's a lot of noise or
static on the line
Caller ID problems
No handsets display
Caller ID information.
Caller ID displays briefly
and then clears.
Multi-handset problems
I can't transfer calls.
Two handsets can't talk to a caller. x See if any handset is in Privacy Mode.
A handset says Unavailable.
Possible solutions
x Check the telephone cord connection.
x Disconnect the base AC adapter for a few
minutes; then reconnect it.
x Move the handset closer to the base.
x Make sure the ringer is turned on.
x Make sure Silent Mode is turned off (see page
16).
x Charge the battery for 15-20 hours.
x Check the battery connection.
x You may have to change the line mode.
Contact Customer Service for instructions.
x Check for interference from appliances
(microwave ovens, TVs, etc.) or wireless
devices (baby monitors, WiFi equipment,
etc.). Move the handset or base away from the
interference source.
x If you have any service that uses the phone
line, add a DSL or a telphone line filter (see
page 22).
Possible solutions
x Let calls ring twice before answering.
x Make sure your Caller ID service is active.
x You may have to change the line mode.
Contact Customer Service for instructions.
Possible solutions
x Reset the handset (see page 23).
x Move the handset closer to the base.
x See if any handset is in Privacy Mode.
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