Pfaff Creative Performance Owner's Manual page 140

Is a correct spool cap used?
Is the best spool pin position used?
Is the needle plate hole damaged?
Bobbin thread breaks
Did you insert the bobbin properly?
Is the needle plate hole damaged?
Is the bobbin area full of lint?
Is the bobbin wound correctly?
The seam has uneven stitches
Is the thread tension correct?
Are you using too thick or slubbed thread?
Is the bobbin thread evenly wound?
Is a correct needle used?
The machine does not feed or feeds irregularly
Did you thread the machine properly?
Has sewing lint collected between the feed dogs?
Thread loops are forming on the underside of the embroidery design
Has the embroidery built up too much to move
freely under the presser foot?
The embroidery design is distorted
Is the fabric hooped properly?
Is the inner embroidery hoop completely inserted
in the outer embroidery hoop?
The embroidery design has puckered
Did you stabilize your fabric suf ciently?
The machine will not embroider
Is the embroidery unit attached?
Is the wrong hoop attached?
Have your sewing machine serviced regularly by your local authorized PFAFF® dealer!
If you have followed this troubleshooting information and still have problems, take your sewing machine
to your dealer. If there is a speci c problem, it is a great help to test sew with your thread on a scrap of
your sewing fabric and bring it to your dealer. A sewing sample will often give much better information
than words.
11:4
Attach a spool cap of the right size for the actual thread
spool.
Try a different spool pin position (vertical or horizontal).
Change the needle plate.
Check the bobbin thread.
Change the needle plate.
Clean lint from bobbin area and use only the original
PFAFF® bobbins approved for this model.
Wind a new bobbin.
Check needle thread tension and the threading.
Change the thread.
Check bobbin winding.
Insert a proper needle correctly as described in chapter 2.
Check how the machine is threaded.
Remove the needle plate and clean the feed dogs with a
brush.
Increase the presser foot height in the Settings menu in
small steps until problem is solved.
The fabric must be tightly hooped.
Hoop the fabric in such a way that the inner hoop always
exactly matches the outer hoop.
Ensure you use the proper stabilizer for your technique
or fabric type.
Make sure that the embroidery unit is properly attached
into the socket.
Slide on the correct hoop.