Problems Reading Bar Codes - Intermec CN51 User Manual

Chapter 8 — Troubleshoot and Maintain the Computer

Problems Reading Bar Codes

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3 Aim the scanner or imager at a bar code and tap and hold Press to
Scan.
After the computer reads the bar code, the computer beeps and the
label data, data length, and symbology appear on the screen.
4 To view recommended settings, press the right arrow button.
5 To accept recommended settings, tap Apply.
6 Tap OK.
You can troubleshoot problems that prevent you from reading bar
codes, such as the appropriate symbology not being enabled. Before
you call Intermec Product Support, look for your problem in the next
table, and try the possible solutions.
Problems Reading Bar Codes
Problem
You cannot see the illumination
beam or frame from the imager
when you press the Scan button
and aim the imager at a bar code
label.
When you release the Scan
button or scan handle trigger, the
Good Read LED does not turn
off.
Possible Solution
•
You may be too far away from the bar
code label. Try moving closer to the
bar code label and scan it again.
•
You may be reading the bar code label
"straight on." Change the reading
angle and try again.
•
The imager hardware trigger may be
disabled. Start Intermec Settings and
go to Data Collection > Scanner
Settings. Make sure Hardware trigger
is selected.
If you configure the computer to use
continuous/edge triggering, the Good
Read LED stays on. If you configure the
computer for level triggering and the
Good Read LED stays on, there may be a
problem. Press the Scan button or pull
the trigger again without scanning a bar
code label. If the LED is still on, contact
Intermec.
CN51 Mobile Computer User Manual