Advanced Troubleshooting Steps - HP BL860c Installation Manual

NOTE:
<RWlocal> community string in the file.
3. Find the directives for remote host community strings:
rocommunity ROremote remote host name
rwcommunity RWremote remote host name
You should see a pair of lines for both the ROremote and the RWremote management
stations you specified during agent installation. Ensure the community string values of
ROremote and RWremote are what you specified during agent configuration. Also remember
that the community string value of ROremote must be different from RWremote for a single
remote host. These community strings may be reused on other remote hosts.
NOTE:
rwcommunity RWremote community string in the file.
4. Verify that the community strings and host names match what you think you configured
them to be, and that they also match the settings in your management console software (HP
SIM). If they do not match, follow the directions in
Agents" (page

Advanced Troubleshooting Steps

If you verified your community strings and host names as outlined previously, then follow these
steps:
1. Shut down the agents and SNMP daemon:
a. Enter /etc/init.d/hpima stop, and then press Enter.
b. Enter /etc/init.d/snmpd stop, and then press Enter.
2. Enter ping localhost, and then press Enter to test connectivity to the local host.
If the command fails, there is a problem with your network configuration, which you must
investigate and repair before continuing with agent troubleshooting.
3. For each <remote host name> in the snmpd.conf file (described in
Steps" (page
connectivity to the remote management station.
NOTE:
If your system is running SLES, this file is located in /etc/snmpd.conf.
If the command fails, there is a problem with your core network configuration or your
network in general, which you must investigate and repair before continuing with agent
troubleshooting.
4. Open a new window, enter snmpd -f -L -Cc
/opt/hp/hpima/etc/snmpd.conf.open, and then press Enter. This starts the SNMP
daemon that uses a simple configuration file that comes with HP Insight Management
Agents.
The configuration file in the command uses the read-only community string "public" for
any host on your network. It is insecure but useful for troubleshooting.
Ensure that you see the following output, which verifies that SNMP has AgentX functionality.
Without this functionality, the HP Insight Management Agents cannot communicate through
SNMP.
The rocommunity ROlocal string, if it exists, must come before the rwcommunity
The rocommunity ROremote string, if it exists, must come before the
17).
22)), enter ping <remote host name>, and then press Enter to test
If your system is running RHEL, this file is located in /etc/snmp/snmpd.conf.
"Reconfiguring HP Insight Management
"First Troubleshooting
Advanced Troubleshooting Steps 23