Ford Edge Owner's Manual page 418

418
Issue
SYNC does not You may be using
understand what the wrong voice
I am saying. commands, OR
You may be
speaking too soon
or at the wrong
time.
SYNC does not You may be using
understand the the wrong voice
name of a song or commands, OR
artist. You may not be
saying the name
exactly as it is
saved, OR
The system may
not be "reading"
the name the
same way you are
saying it.
2013 Edge (edg)
Owners Guide gf, 1st Printing
USA (fus)
SYNC
Voice command issues
Possible Possible Solution(s)
Cause(s)
Review the Phone voice
commands and the Media voice
commands at the beginning of
their respective sections.
Be aware that SYNC's
microphone is either in your
rear view mirror or in the
headliner just above the
windshield.
Review the media voice
commands at the beginning of
the media section.
Say the song or artist exactly as
they are listed. If you say, "Play
Artist Prince", the system does
not play music by Prince and
the Revolution or Prince and the
New Power Generation.
Make sure you are saying the
complete title such as
"California remix featuring
Jennifer Nettles".
If the songs are saved in all
CAPS, you have to spell them.
LOLA requires you to say, " Play
L-O-L-A"
Do not use special characters in
the title as the system does not
recognize them.