Ford Edge Owner's Manual page 417

Vehicle Health Report/Services (Traffic, Directions and
Issue
I heard a The phone in use
commercial when is not activated,
I tried to use OR
Traffic, Directions Your phone has
and Information. ID blocker active.
2013 Edge (edg)
Owners Guide gf, 1st Printing
USA (fus)
SYNC
Information) issues
Possible Possible Solution(s)
Cause(s)
This is a free feature, but you
must first register online to use
it.
Turn off ID blocker on your
phone as the system recognizes
you by your phone number.
Make sure the currently
connected phone is the same
one that is registered on your
SyncMyRide account.
417