Ford Edge Owner's Manual page 415

Issue
SYNC does not Your music files
recognize music may not contain
that is on my the proper artist,
device. song title, album
or genre
information, OR
The file may be
corrupted, OR
The song may
have copyright
protection which
does not allow it
to play.
2013 Edge (edg)
Owners Guide gf, 1st Printing
USA (fus)
SYNC
USB/Media issues
Possible Possible Solution(s)
Cause(s)
Make sure that all song details
are populated.
Some devices require you to
change the USB settings from
mass storage to MTP class.
415