Ford Edge Owner's Manual page 393

2013 (1st printing)
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Note: Before setting this feature on, ensure that you read the 911
Assist™ privacy notice later in this section for important information.
Note: If 911 Assist™ is turned on or off by any user, that setting applies
for all paired phones. If 911 Assist™ is turned off, a voice message plays
and/or a display message/icon comes on when the vehicle is started after
a previously paired phone connects.
Note: Every phone operates differently. While SYNC 911 Assist™ works
with most cellular phones, some may have trouble using this feature.
If a crash deploys an airbag or activates the fuel pump shut-off, your
SYNC equipped vehicle may be able to contact emergency services by
dialing 911 through a paired and connected Bluetooth-enabled phone.
For more information about 911 Assist™, visit www.SYNCMyRide.com or
www.syncmaroute.ca.
• For information on airbag deployment, refer to the Supplementary
Restraints System chapter.
• For information on the fuel pump shut-off, refer to the Roadside
Emergencies chapter.
Setting 911 Assist™ On
Perform the following:
1. Press the phone button to enter the Phone Menu.
2. Scroll until 911 Assist is selected.
3. Press OK to confirm and enter the 911 Assist menu.
4. Scroll to select between On and Off selections.
5. Press OK when the desired option appears in the radio display. Set
On or Set Off appears in the display as confirmation.
Off selections include: Off with reminder and Off without reminder. Off
with reminder provides a display and voice reminder at phone connection
at vehicle start. Off without reminder provides a display reminder only
without a voice reminder at phone connection.
To make sure that 911 Assist™ works properly:
• SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
• SYNC 911 Assist™ feature must be set on prior to the incident.
• A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC .
• A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
2013 Edge (edg)
Owners Guide gf, 1st Printing
USA (fus)
SYNC
393

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