Appendix A: Troubleshooting; Symptoms And Solutions - Computer Associates BABNWUP900NE6 - BRIGHTSTOR ARCSERVE BACKUP V9 Manual

Appendix
Troubleshooting
A

Symptoms and Solutions

Symptom/Error Messages
E8603 Failed to write to database.
EC=DBagent Error— (320)
"Cannot restore an incremental
(differential) backup until a full or
copy backup has been restored"
E8603 Failed to write to database.
EC=DBagent Error— (319)
"Invalid starting (or ending) log
number for the restore"
E8603 Failed to write to database.
EC=DBagent Error— (317)
"Invalid Target Server for
restoring"
E8605 Failed to start restore.
EC=DBagent Error—(325) Invalid
restore option "Cannot set <erase
all data> with selective restore"
W8619 Unable to verify, no
checksum in the backup
Reason
A Full Backup or a Copy
session has not been restored.
There is a gap in the log
sequence.
An attempt was made to restore
the Exchange Directory
Database to a different server,
or to restore Information store
Database to a different server
with different Organization and
Site names from source server.
The Erase option was selected
along with either the Public or
the Public Information Store
Only.
The Verify After Restore option
was selected for a session not
backed up with the CRC option
checked.
Solution
Restore the latest Full Backup or
Copy session before the
Incremental or Differential.
Restore an Incremental or
Differential session that includes
the missing logs.
This operation is not supported by
Microsoft, or the target server
should have the same Organization
and Site name as the source server.
To select the Erase Option, both the
Public and the Private Information
Stores must be selected.
If the CRC check was not selected
for the backup session, you cannot
do a verify after the restore.
Troubleshooting A–1