Chapter 14 Troubleshooting The Installation; Troubleshooting The Installation - Avaya P333T Installation & Configuration Manual

Chapter 14

Troubleshooting the Installation

Troubleshooting the Installation
This section will allow you to perform basic troubleshooting of the installation. If
you are unable to solve the problem after following the procedures in this chapter,
please contact Avaya Technical Support. Refer to "How to Contact Us"for full
details.
Table 14.1
Problem/Cause
Switch does not power up
• AC power cord not inserted
or faulty
If the cord is inserted correctly, check that the AC power source is working by
connecting a different device in place of the P3330.
• If that device works, refer to the next step.
• If that device does not work, check the AC power
• P3330 AC power supply not
functioning
Stacking not functioning
• X330-STK modules not
inserted correctly
(LEDs on stacking module
do not light)
• Octaplane™ cables not
installed correctly
(LEDs on stacking module
do not light)
Expansion module not functioning
Avaya P333T User's Guide
Troubleshooting
Suggested Solution
• Check that the AC power cord is
inserted correctly
• Replace the power cord
• Use an optional BUPS (Backup Power
Supply)
• Contact your local Avaya distributor. The
power supply is not user-replaceable.
• Check that modules are installed
correctly
• Check that the cables are inserted
correctly
• Check that there are no cross-corrections
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