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Question:
W ho do I call with questions about gall
assembly or if parts are damaged or missing from my
shipping box?
Answer: Call the Manufacturer's Customer Service
Helpline 8am - 8pm CST, Monday through Friday, at
1-888-317-7642.
Question: Can I convert my Kenmore Elite gas grill
from one fuel type to another?
Answer: This Kenmore Elite gas grill ismanufactured to
exact specificationsand is approved by the Canadian
Standards Association (CSA) for LP gas use only. For
your own safety, conversion kits are not available and
any attempt to convert your grillfrom LP gas to Natural
Gas will void your productwarranty.
Question: Are the serial and model numbers of my
gall listedsomewhere for future reference?
Answer: Yes, this valuable information is listedon a
silver labelfound on the right side of your GAllHead
under the side shelf.
Question: Why doesn't the hose and regulator assem-
bly supplied with my new Kenmore Elite gall Fitthe older
LP gas tan k I've used for years?
Answer: The U.S. Govemment regulatesgas appli-
ances and LP gas tanks. Whenever new regulationsare
passed the LP gas tank fittings are altered. If your
current tank does not fit the hose and regulator supplied
with your new gall, the tank is outdated and must be
replaced.
Question: What can cause gall parts to rest and what
affect does it have on the gall matenals.
Answer: Rusting is a natural oxidation process and
may appear on cast-iren burners, cookinggads and
steel cart parts. Because your gall is manufactured with
heavy gauge steel, rustwill not affect the short term
performance of yourgall or affect the taste of yourfoods.
The manufacturer can not warranty against rust unless
the componentsare completely rustedthrough.
To protect againstthe natural rustingprocess, your
cooking gdds have a porcelain finish. However, dropping,
scraping or scratchingthese items will damage the
porcelainfinish and allowrusti "i
_ minimize rustingwe
recommend you "season" the cooking gads regulady--
before and after each use. Consistentseasoning will
help cast-iron resist rusting and will create a non-stick
cookingsurface.
Question: How do I season cast-iron?
Answer: Before and after each cookout, apply a thin
layer of cooking oil, spray or vegetable shorteningto
each cookinggad and/or optional cast iron cooking
accessenes. Be sure to coat the entire surface including
edges and any areas with chipped porcelain. Insert the
cookinggads into your warm gall for 2 to 3 minutes.
Question: What is the best way to protect my new
Kenmore Elite gas gall from the weather?
Answer: A good quality grill cover should be used to
protect your grillwhen not in use. Also, follow the
cleaning and maintenance instructionsin this owner's
manual on a timely basis, and your new gdll will give you
yearsof enjoyment.
Question: Sometimes my gall does not light when I
push the ignitor button. Why?
Answer: Refer to the Lighting Instructions in this
owner's manual. Also check these common causes.
• Ignitor AA battery may need replacing.
• Ignitor wires may be loose. Remove the AA
battery, inspectthe Ignitor junction box found behind
the Control Panel, and connect any loose wires.
Question: Where can I buy replacement parts?
Answer: For the repair or replacement pads you need
call 6 am - 11 pm CST, 7 days a week 1-800-366-
PART (1-800-366-7278). Use only Sears authonzed
parts. The use of any part that is not Sears authoAzed
can be dangerous and will also void your product
warranty,
Question: Sometimes I hear a humming sound
coming from my regulator. What causes this?
Answer: The humming noise is actually the gas
flowingthrough the regulator. A low volume of noise is
perfectly normal and will not interfere with the opera-
tions of the grill. If humming noise is loud and exces-
sive you may need to purge air from the gas line or
reset the regulator excess gas flow device. Note: This
procedure should be done every time a new LP gas
tank is connected to your grill. For help with this
procedure refer to page 14, step 4, or call the
Manufacturer's Customer Service Helpline, 8am - 8pro
CST, Monday through Friday at 1-888-317-7642.
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