Problem Solving - Xerox Docucolor 5000 User Manual

4. A c c e s s or ie s

Problem Solving

Fault Code
212 100
212 110
212 120
212 130
212 140
212 900
212 251
212 252
212 253
212 254
212 302
212 540
212 541
212 542
212 544
4- 2 0
If, after following the recommended solutions, the problem
persists, call for assistance. The Fault Codes described below
appear on the HCS display panel.
Cause
Paper jam A jam occurred during feeding. Remove sheets from
jam clearance areas. Open and close the top cover
and front door. A purge sheet may eject to the top tray.
If the jam occurs in the second HCS, be sure to check
the Bypass area in the first HCS.
Stacker problem Power off, then power on.
Top Cover open Close the top cover.
Stacker tray full Empty the Stacker Tray.
Stacker tray position •
•
•
•
•
•
No Stacker Cart Open the front door.
Remove the Stacker Cart from the HCS.
Position the Stacker Cart securely into the HCS.
Close the front door
Door open Close the door
Solution
Press the Unload button. The Wait light blinks until
the Stacker Tray has reached the down position.
When the Stacker Tray has reached the down
position, open the front door.
Remove the Stacker Cart.
Remove all stacked paper.
Position the Stacker Cart securely into the HCS.
Close the front door.
D o c uC ol o r 50 00 Us e r G ui d e