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Xerox Docucolor 5000 User Manual

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Version 2.0
March 2007
DocuColor 5000
User
Guide

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Table of Contents
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  Summary of Contents for Xerox Docucolor 5000

  • Page 1 Version 2.0 March 2007 DocuColor 5000 User Guide...
  • Page 2 ® Xerox and all Xerox product names and product numbers mentioned in this publication are trademarks of XEROX CORPORATION. Other company brands and product names may be trademarks or registered trademarks of the respective companies and are also acknowledged.
  • Page 3: Table Of Contents

    Table of contents Conventions Symbols ......... . . vii Safety notices Electrical safety.
  • Page 4 Tab l e o f c on te n ts 1. Overview Identifying the digital press components....1-2 External components ......1-2 Paper trays 1 and 2 4 Other external components.
  • Page 5 Tab l e of c o n te nts 2. Tray Properties Overview......... . 2-1 Tray Properties window .
  • Page 6 Tab l e o f c on te n ts 4. Accessories Trays 3 and 4 (Second Feeder Module) ....4-1 Identifying the parts....... 4-1 Paper path .
  • Page 7 Tab l e of c o n te nts Hints and tips ....... 4-27 Stapling Hints .
  • Page 8 Tab l e o f c on te n ts Tray Capacity ....... . 6-4 Throughput .
  • Page 9: Conventions

    Conventions Standardized conventions have been used in this manual to assist you in visually locating and identifying information quickly. Symbols CAUTION: This symbol alerts you to an action that may cause damage to hardware, software, or result in the loss of data. WARNING: Warnings mark alert users to areas of the machine where there is a possibility of personal injury.
  • Page 10 Co n v en ti o ns The 1 2 3... symbol indicates the beginning of a task or work process you should use to complete a procedure and is followed by the first step of a numbered procedure, task, or work process. NOTE: This symbol calls your attention to information that is helpful, but not essential to complete a procedure or task.
  • Page 11: Safety Notices

    Safety notices This Xerox product and the recommended supplies are designed and tested to meet strict safety requirements. These include safety agency approval and compliance to established environmental standards. Please read the following instructions carefully before operating the product, and refer to them as needed to ensure the continued safe operation of your product.
  • Page 12: Disconnect Device

    If any of the following conditions occur, immediately switch off the power to the machine and disconnect the power cord from the electrical outlet. Call an authorized Xerox service representative to correct the problem. •...
  • Page 13: Laser Safety

    This product contains laser warning labels. These labels are intended for use by the Xerox Service Representative and are placed on or near panels or shields that require special tools for removal. Do not remove any of the panels. There are no operator serviceable areas in these covers.
  • Page 14: Europe (Eu) And Other Markets

    This product contains laser warning labels. These labels are intended for use by the Xerox Service Representative and are placed on or near panels or shields that require special tools for removal. Do not remove any of the panels. There are no operator serviceable areas inside these covers.
  • Page 15: Maintenance Safety

    There are no parts behind these covers that you can maintain or service. Do not perform any maintenance procedures unless you have been trained to do them by a Xerox representative, or unless a procedure is specifically described in one of the manuals included with your press.
  • Page 16: Ozone Safety

    Xerox installation procedures, ensures that concentration levels meet safe limits. If you need additional information about ozone, request the Xerox publication, OZONE by calling 1-800-828-6571 in the USA. For a French language version, call 1-800-828-6571 in the USA, then press 2.
  • Page 17: Notices

    Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user’s authority to operate this equipment. WARNING: Shielded cables must be used with this equipment to maintain compliance with FCC regulations.
  • Page 18: Regulatory Information For Rfid

    Certifications in Europe The CE marking that is applied to this product symbolizes Xerox Declaration of Conformity with the following applicable Directives of the European Union as of the dates indicated:...
  • Page 19 Any unauthorized alteration which includes the addition of new functions or the connection of external devices may impact this certification. Please contact your local Xerox Limited representative for a list of approved accessories. WARNING: In order to allow this equipment to operate in...
  • Page 20: It's Illegal In The Usa

    No ti c e s It’s illegal in the USA Congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions. Obligations or Securities of the United States Government, such as: Certificates of Indebtedness National Bank Currency...
  • Page 21 Notices Adjusted Compensation Certificates for Veterans of the World Wars. Obligations or Securities of any Foreign Government, Bank, or Corporation. Copyrighted material, unless permission of the copyright owner has been obtained or the reproduction falls within the “fair use” or library reproduction rights provisions of the copyright law.
  • Page 22: It's Illegal In Canada

    No ti c e s It’s illegal in Canada Parliament, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fines or imprisonment may be imposed on those guilty of making such copies. Current bank notes or current paper money. Obligations or securities of a government or bank.
  • Page 23: Environmental Notices For Canada

    Currently, Environmental Choice has more than 1600 approved products and 140 licensees. Xerox has been a leader in offering EcoLogo approved products. In 1996, Xerox became the first company licensed to use the Environmental Choice EcoLogo for its copiers, printers, and fax machines.
  • Page 24: Product Recycling And Disposal

    Perchlorate Material devices, such as batteries. Special handling may apply, please see www.dtsc.ca.gov/hazardouswaste/perchlorate. If your product is not part of the Xerox program and you are managing its disposal, please follow the instructions provided in the above paragraph. D o c uC ol o r 50 00 Us e r G ui d e...
  • Page 25: European Union

    In accordance with European legislation end-of-life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, contact your local dealer or Xerox representative for end-of-life take-back information. Other countries Please contact your local waste authorities and request disposal guidance.
  • Page 26 No ti c e s D o c uC ol o r 50 00 Us e r G ui d e x x i v...
  • Page 27: Overview

    Overview The DocuColor 5000 is a full color/black and white digital press operating at a speed of fifty prints per minute. This chapter includes the following information: • Identifying the digital press components, their names, locations, and functions • Identifying the User Interface, its various components, and...
  • Page 28: Identifying The Digital Press Components

    1. O ve r v i e w Identifying the digital press components External components Use the illustration below and the following table to identify the external components that comprise the DocuColor 5000 system. Dry Ink/Toner compartment User Interface (UI) Offset...
  • Page 29 1. O v e r v ie w Part Description The User Interface (UI) displays messages that indicate the status of the User Interface digital press during idle, run, or fault conditions. FFor more detailed information, go to page 1-11. Contains the Dry Ink/Toner cartridges.
  • Page 30: Paper Trays 1 And 2

    1. O ve r v i e w Paper trays 1 and 2 Paper Trays 1 and 2 are the standard paper trays for the basic configuration of the digital press. Each tray holds 2000 sheets of 24 lb. (90 g/m ) paper.
  • Page 31: Ground Fault Indicator (Gfi) Circuit Breakers

    (down). Flip the switch up. NOTE: If the device trips again or if power is not restored by the above procedure, call your Xerox service representative. Do c u Co lo r 50 0 0 Us e r Gu i d e...
  • Page 32: Identifying The Internal Components

    1. O ve r v i e w Identifying the internal components Dry Ink/Toner Cartridges (5) Transport Exit Module Module Paper Serial Transport Number Drawer Label Serial number label If the digital press loses power and it is impossible to access the Machine Details tab for the serial number, open the two main front doors.
  • Page 33: Dry Ink/Toner Cartridges

    1. O v e r v ie w Dry Ink/Toner Cartridges Magenta (M) Cyan (C) Yellow (Y) Black (K) - 2 There are five Dry Ink/Toner Cartridges: Two Black (2) and one each for Cyan (C), Magenta (M), and Yellow (Y). The toner cartridges supply a mix of toner and developer to their respective drum cartridges.
  • Page 34: Paper Transport Drawer

    1. O ve r v i e w Paper from all trays moves through the Transport Module to the upper paper path in the digital press. The lower paper path carries duplexed (2-sided) sheets through the Transport Module to the digital press upper paper path. Transport Module Tray 1...
  • Page 35: Exit Module

    1. O v e r v ie w Exit Module A completed print passes through the Exit Module to the Offset Catch Tray or other finishing device. The Exit Module contains a Decurler that removes paper curl caused by the fusing process.
  • Page 36: Paper Path In The Digital Press

    1. O ve r v i e w Paper path in the digital press The paper path transfers an image to the paper and fuses it for both the simplex and duplex selections. It has two areas, the upper paper path and the lower paper path. The upper path is used for both simplexing and duplexing.
  • Page 37: User Interface (Ui)

    1. O v e r v ie w User Interface (UI) The User Interface (UI) displays messages that indicate the status of the digital press during idle, run, or fault conditions. NOTE: The illustration above may or may not reflect the PC that is delivered with your machine.
  • Page 38: Application Menu Area

    1. O ve r v i e w The default, main screen shown on the UI is shown in the illustration below. Job/System Main Current Status area control user level Application menu area buttons Dry Ink/ Toner status area Machine Operator/Administrator options mimic and Tray Status area...
  • Page 39: System Menu

    1. O v e r v ie w Application menu area This area of the main screen is comprised of two pull-down menus: System and Help. System menu The System pull-down menu allows you to select the following options: • Machine Details: By selecting this option, a Machine Details window opens.
  • Page 40: Machine Details

    1. O ve r v i e w Machine Details Selecting the Machine Details feature from the System pull-down menu displays the following window. The Machine Details window provides specific information about your machine, such as: Customer Support telephone number •...
  • Page 41: Help Menu

    1. O v e r v ie w Help menu Selecting DocuColor 5000 from the Help pull-down menu opens a new window displaying the following type of information: • An overview of the digital press and UI • Paper tray information, including: •...
  • Page 42: Job/System Status Area

    1. O ve r v i e w Job/System Status area This area of the screen displays the status of the system, such as Ready, Waiting for print, Powering up, Powering down, etc. This area also displays the status of any currently printing job. Job Summary Selecting Summary button opens the Current Job Summary window:...
  • Page 43: Machine Mimic And Message Area

    1. O v e r v ie w Machine mimic and Message area This area displays information about the machine including: • The status of various machine components, such as the Dry Ink/Toner and Fuser Web, • Alerts when a Customer Replaceable Unit (CRU) component needs replacement, or •...
  • Page 44 1. O ve r v i e w TIP: The UI automatically opens a Details window which provides additional information about the alert, warning, or fault. The information on this Details window provides step-bystep instructions and assists you in restoring the machine to normal performance.
  • Page 45: Tray Status Area

    1. O v e r v ie w Tray status area Click to open the Tray Properties window This area of the UI displays the paper trays and their status. The number of paper trays shown depends on your machine’s configuration.
  • Page 46: Current User Level

    1. O ve r v i e w Current User Level The current User Level is displayed on the upper right side of the UI screen: User Level Language The Language window changes the language on the UI. The UI is capable of storing a maximum of eight (8) languages, all of which are simultaneously available upon the user's request.
  • Page 47: Power Saver

    1. O v e r v ie w Power Saver Pressing the Power Saver button displays the Power Saver screen. There are two Power Saver modes: • System PC & Print Engine: Selecting this option places both the digital press and the System PC in power saver mode. •...
  • Page 48: Pause

    1. O ve r v i e w Pause Selecting the Pause button during a print job stops or pauses the printing process. Once a print job is paused, you may choose either: • Resume: Selecting this option resumes the print job from the point it was paused.
  • Page 49: Dry Ink/Toner Status Area

    1. O v e r v ie w Dry Ink/Toner status area This area of the UI displays the status of the dry ink/toner cartridges with a gauge indicating the level/amount of toner for each cartridge. As toner is used, the display continually updates the gauge for each toner cartridge.
  • Page 50: Operator/Administrator Buttons

    1. O ve r v i e w Operator/Administrator buttons Logged on as Operator Logged on as Administrator This area of the UI displays the Operator/Administrator buttons. Depending on the current user status, the features shown here will vary: • If you are logged on as Operator, these features are available: •...
  • Page 51: Billing & Counters

    1. O v e r v ie w Billing & Counters This screen displays the Billing Meters and Usage Counters information: • The Billing Meters screen keeps track of total number of prints, and the information displayed may vary from market place to market place.
  • Page 52 1. O ve r v i e w • The Usage Counter screen works the same way as a trip odometer in a car. It can be reset to zero. Once it is reset to zero, it keeps track of the print count from that point forward until you select the Reset All button.
  • Page 53: Consumables

    1. O v e r v ie w Consumables Selecting the Consumables button opens a window which displays a status of each consumable. The Consumables screen is divided into two sections as shown in the following illustration: Customer Replaceable Units (CRUs) Service Representative Replaceable...
  • Page 54: Administrator Buttons

    1. O ve r v i e w Administrator buttons If you are logged as Administrator, the Profiles and System Settings features are available to you. • The Profiles feature allows you to create customized procedures for your work/printing environment. These customized procedures include Alignment, Custom Paper, and Decurler.
  • Page 55: Relocating The Digital Press

    1. O v e r v ie w Relocating the digital press If you need to relocate the digital press, call your Xerox customer representative. The Installation Planning procedure must be conducted for every new site. Customer documentation updates You can get the latest customer documentation updates for your digital press by going to www.xerox.com.
  • Page 56 1. O ve r v i e w D o c uC ol o r 50 00 Us e r G ui d e 1- 3 0...
  • Page 57: Tray Properties

    Tray Properties Overview The Tray Properties window allows you to set the parameters for the paper that is loaded in the tray. Do c u Co lo r 50 0 0 Us e r Gu i d e...
  • Page 58: Tray Properties Window

    2. Tr ay P r op e r ti e s Tray Properties window From the Tray Properties window you can make various paper selections, such as size or customer size (width and height), type, weight, and more. Each area of the Tray Properties screen is discussed in more detail on the following pages.
  • Page 59: Current Tray Information

    2 . Tr ay P r op e r ti e s Current tray information This area of the Tray Properties screen displays the current tray information including the paper size, type, weight, and orientation of the paper (LEF or SEF). Not available for...
  • Page 60: Size

    2. Tr ay P r op e r ti e s Size This area of the screen displays the size of the paper that is currently loaded in the tray. The information shown here includes the width and height of the paper and/or any custom paper size information.
  • Page 61: Alignment Profile

    2 . Tr ay P r op e r ti e s Alignment Profile This area of the screen allows you to select a specific alignment profile or the system default from the pull-down menu. Refer to page 3-2 of the Administrator Guide for more detailed information on each of the Profiles features.
  • Page 62: Basic Paper Information

    2. Tr ay P r op e r ti e s Basic paper information Refer to Chapter 3 for basic paper information such as: • Paper handling • Paper guidelines, including: • Paper specifications • Tabbed guidelines • Transparency guidelines •...
  • Page 63: Paper Information

    Hints and Tips documents are updated on an on-going basis to include new papers and other media. PDF files are available at www.xerox.com. Use the search parameter DocuColor 5000 and follow the path until you reach the files to download.
  • Page 64 3. P a p er i nf or m a ti o n For reliable digital press operation and good print quality, Xerox recommends the following: • On a flat surface. Do not store paper directly on the floor, since Stored paper: this increases the possibility of moisture absorption.
  • Page 65: Paper Guidelines

    3 . P ap e r i nf o r ma ti o n Paper guidelines For the best results, remember the following: • Do not load paper or other materials above the MAX line on the rear paper guide. •...
  • Page 66: Curl

    3. P a p er i nf or m a ti o n Curl When paper is exposed to heat, the paper loses moisture and curls toward the heat source. High coverage jobs tend to curl more due to the toner plastification effect on the paper surface. The system tries to reduce this by using mechanical devices within the paper path called decurlers.
  • Page 67: Paper Specifications

    3 . P ap e r i nf o r ma ti o n Paper specifications Paper All Paper Trays Minimum Paper Size 182mm x 182mm (7.2 x 7.2”) Maximum Paper Size 320mm x 488mm (12.6 x 19.2”) Standard Sizes B5 LEF/SEF A4 LEF/SEF B4 SEF...
  • Page 68: Transparency Guidelines

    Transparency guidelines Transparencies can be run from all the paper trays. Use only the transparencies recommended: • Xerox Removable Paper Stripe: USA and Canada, 3R5765; Xerox Europe, 003R91331. • Load transparencies into a tray with the paper stripe side facing DOWN and with the stripe as the leading edge. (The leading edge is the edge that feeds into the digital press first.)
  • Page 69: Drilled Paper

    3 . P ap e r i nf o r ma ti o n Drilled paper Three-hole drilled paper can be run from all the trays either LEF or SEF with the holes facing any direction. NOTE: If you are stapling 3-hole drilled paper with the optional Common Stacker Stapler (CSS), refer to page 4-31 for paper loading instructions based on the position of the staple.
  • Page 70: Letterhead

    3. P a p er i nf or m a ti o n Letterhead Different inks and dry inks/toners are used to produce preprinted letterhead that may not pass through the digital press intact. Refer to the Specialty Media Guide: Hints and Tips for information on using preprinted letterhead paper.
  • Page 71: Paper Weight Conversion Tables

    3 . P ap e r i nf o r ma ti o n Paper weight conversion tables Specific weight conversion Xerographic Offset, Text, Cover, Index, Bristol and Bond, Writing, Book, pounds pounds Grammage Tag, pounds pounds pounds 20 x 26” -500 25.5 x 30.5”...
  • Page 72: Weight Conversion Ranges

    3. P a p er i nf or m a ti o n Weight conversion ranges Xerographic Offset, Text, Bond, Cover, Index, Bristol and Book, Writing, pounds pounds Tag, pounds Grammage pounds pounds 20 x 26: - 25.5 x 30.5” 22.5 x 28.5”...
  • Page 73: Loading Paper

    3 . P ap e r i nf o r ma ti o n Loading paper Use this procedure to load paper in any paper tray. NOTE: Many suppliers use arrows on the paper ream labels to indicate the preferred side to image first. Use this side (as indicated by the arrow) as equivalent to the seam side when loading the paper.
  • Page 74: Paper Trays Air Adjustment

    3. P a p er i nf or m a ti o n Paper trays air adjustment: Blowers help control the environmental conditions in the paper trays to ensure optimum print capability: • Each paper tray has two blowers and two fans. The blowers are located in the front of each tray, while the two fans are located on the right-side of the tray.
  • Page 75: Tray Stock Mismatch

    3 . P ap e r i nf o r ma ti o n Tray Stock Mismatch If the paper loaded in a tray does not match the information on the Tray Properties window, the UI alerts you with a Tray Stock Size Mismatch message.
  • Page 76 3. P a p er i nf or m a ti o n D o c uC ol o r 50 00 Us e r G ui d e 3- 1 4...
  • Page 77: Accessories

    Accessories Trays 3 and 4 (Second Feeder Module) The Second Feeder Module is an optional feeding device that contains Trays 3 and 4. This module holds the same number and types of substrates as the First Feeder Module (FFM), which contains Trays 1 and 2.
  • Page 78: Paper Path

    4. A c c e s s or ie s Paper path Paper feeds from the right side of the trays. Sheets move from the transport area behind the right door of the SFM to the Upper Transport area above Paper Trays 1 and 2, then through the Transport Module and into the press.
  • Page 79: Paper Guidelines

    4. A c c es s o r i e s Paper guidelines For the best results, remember the following: • Do not load paper or other materials above the MAX line on the rear paper guide. • Do not store extra reams of paper in the paper trays. •...
  • Page 80: Paper Specifications

    4. A c c e s s or ie s Paper Specifications Paper All Paper Trays Minimum Paper Size 182mm x 182mm (7.2 x 7.2”) Maximum Paper Size 320mm x 488mm (12.6 x 19.2”) Standard Sizes B5 LEF/SEF A4 LEF/SEF B4 SEF A3 SEF 8 x 10”...
  • Page 81: Loading Paper

    4. A c c es s o r i e s Loading paper Loading paper in Trays 3 and 4 is the same as it is for Trays 1 and 2; therefore, use the same procedure for loading paper. Refer to page 3-11 for the procedure.
  • Page 82: Jam Clearance

    Weight 551 pounds/250 Kg. Floor space requirements Ask your Xerox representative to refer to the Installation Planning Guide for installation work space requirements. D o c uC ol o r 50 00 Us e r G ui d e 4- 6...
  • Page 83: High Capacity Stacker

    250 sheets of 24 lb 90 gm centerline paper. The HCS is supplied with two Stacker Carts. If needed, you can purchase an additional Stacker Cart. Contact your Xerox representative for further details. NOTE: The Stacker Tray cannot support more than 99 lb. (45 kg) of printed material and therefore, cannot hold 3500 sheets of coated paper (for example SRA3).
  • Page 84 4. A c c e s s or ie s With the HCS you can: • Select Offset Mode when collated sets are sent to the Stacker Tray. • Send documents to the top tray. • Send sets of different sizes to either the Stacker Tray or the top tray.
  • Page 85: Identifying The Parts

    4. A c c es s o r i e s Identifying the parts Control panel Item Name Function Number Ready light The Ready light blinks during initialization and is constant when the HCS is in use or in standby mode. Sample set Press to have the HCS deliver the next collated set to the top tray.
  • Page 86: Cooling Fan

    4. A c c e s s or ie s Cooling fan The stacker is equipped with a cooling fan that you can switch on and off as required. The cooling fan is located inside the front door: Cooling Fan The cooling fan is normally Off.
  • Page 87 4. A c c es s o r i e s To switch the cooling fan, perform the following steps: Open the front door. Press the cooling fan power switch to the position. Power switch TIP: Only switch on the cooling fan when running paper that weighs 120 g/m (80 lb.) or greater.
  • Page 88: Paper Path

    4. A c c e s s or ie s Paper path TIP: Labels must be sent to the HCS Top Tray. Top Tray Sheets are transported to the HCS Top Tray: • When sheets are purged after a paper jam. •...
  • Page 89: Paper Guidelines

    Europe, Xerox Digital Color Colotech+ 90 g/m • Coated: Xerox Digital Color Gloss Coated Text (120 g/m lbs.) In Europe, Xerox Digital Color Colotech + Gloss Coated 120 g/m Do c u Co lo r 50 0 0 Us e r Gu i d e...
  • Page 90: Paper Specifications

    4. A c c e s s or ie s Paper specifications Paper Size Output Industry Inches Orientation Stacker Tray Bypass Top Tray Designation 60 - 300g/m 60 - 300 g/m 60 - 300 g/m 7.2 x 10.1 7.2 x 10.1 8.3 x 11.7 Letter 8.5 x 11...
  • Page 91: Unloading The Stacker Tray

    4. A c c es s o r i e s Unloading the Stacker Tray Use the following procedure to unload the HCS Stacker Tray when it is full, or you want to retrieve a job that has been completed. Press the Unload button on the HCS Control Panel.
  • Page 92: Selecting Features

    4. A c c e s s or ie s Selecting Features For jobs coming through the network, refer to the documentation that came with your color server for information on how to select HCS options on the print driver screens. How to Enable Automatic Output Switching If your system configuration contains two High Capacity Stackers, you have the option to enable Automatic Output Switching.
  • Page 93: Using A Dfa Finishing Device

    Using a DFA Finishing Device A DFA (Digital Finishing Architecture) finishing device can be connected directly to the digital press or to the HCS. All DFA devices are installed by your Xerox service representative. Once installed, the UI screens provide Finishing Module selections.
  • Page 94: Clear Bypass Area Jam

    4. A c c e s s or ie s Clear Bypass area jam Perform the following steps to clear the HCS jam in the Bypass area and resume printing. Remove any paper from the HCS Top Tray. Lift the HCS Top Cover. Lift the green handle, or handles, indicated on the UI and remove all paper in the Bypass area.
  • Page 95: Clear Top Tray And Stacker Tray Paper Jams

    Maintenance Do not clean any area inside the HCS unless otherwise instructed by Xerox. If the covers or Front Door require cleaning, dampen a paper towel or soft, clean cloth with a liquid, nonabrasive glass cleaner or water.
  • Page 96: Problem Solving

    4. A c c e s s or ie s Problem Solving If, after following the recommended solutions, the problem persists, call for assistance. The Fault Codes described below appear on the HCS display panel. Fault Code Cause Solution 212 100 Paper jam A jam occurred during feeding.
  • Page 97: Loss Of Power

    If the power has not been restored by the above procedure, call Xerox Customer Support. Also call your Xerox service representative if the loss of power to the HCS seems to be frequent or excessive. Do c u Co lo r 50 0 0 Us e r Gu i d e...
  • Page 98: Common Stacker/Stapler (Css)

    4. A c c e s s or ie s Common Stacker/Stapler (CSS) The Common Stacker/Stapler (CSS) is an optional finishing device which provides stacking with offset and single or dual stapling output capabilities. Sets of up to fifty sheets of 64-80 g/m may be stapled.
  • Page 99: Control Panel

    Indicator level in the stapler is low. The Staple Indicator is constant when the stapler is empty. Keypad The keypad, including the C button, is used only by the Xerox service representative. Message Shows the fault codes. Display Jam Indicator Area illuminates to indicate the location of a jam in the CSS.
  • Page 100: Electrical/Environmental Requirements

    4. A c c e s s or ie s Electrical/environmental requirements Western Hemisphere: 115 VAC, 15 amp, for 60 Hz. and 220 VAC, 10 amp for 50 Hz installations. Europe: 200-240 Volt 10 amp 50 Hz service outlet. The stacker/stapler requires a separate power source from the digital press.
  • Page 101 4. A c c es s o r i e s Refer to the following chart for information on accepted media types. Paper Size Output CSS Stack Tray CSS Top Tray 17-59 lb. (60-220 g/m Staple Position Can feed to 17-75 lb.
  • Page 102: Paper Path

    4. A c c e s s or ie s Paper Path Control Panel Top Tray Offset Stacker/ Stapler Tray Staple Cartridge As media enters the CSS, it is fed to the CSS Top Tray or to the CSS Offset Stacker/Stapler Tray, depending on your selections. D o c uC ol o r 50 00 Us e r G ui d e 4- 2 6...
  • Page 103: Using The Stacker/Stapler

    4. A c c es s o r i e s Using the stacker/stapler Use the CSS by sending a document through the network and making your selections under Job Properties/Parameters. If you are sending a job through the network, refer to the manuals that came with your color server for information on how to set the job Properties/Parameters when using the CSS.
  • Page 104: Paper Specifications For Stapling

    4. A c c e s s or ie s Paper specifications for stapling The following chart shows the stapling details for paper size, orientation, destination, and staple position. Numbers have been rounded up or down. Staple Positions marked with an “O” may be selected in the position indicated.
  • Page 105: Staple Positions

    4. A c c es s o r i e s Staple Positions Staple Position 1 Staple Position 2 Dual Staple Size: (Front Corner) (Rear Corner) Inches (mm) 7.2x10.1 JIS B5 (182x257) 8x10 (203x254) 8x5x11 (216x279) 8.5x13 (216x330) 8.5x14 (216x356) 10.1x14.3 JS B4 (257x364)
  • Page 106 4. A c c e s s or ie s Staple Position 1 Staple Position 2 Dual Staple Size: (Front Corner) (Rear Corner) Inches (mm) 11x17 (279x432) 12x18 (305x457) 12.6x17.7 (320x450) D o c uC ol o r 50 00 Us e r G ui d e 4- 3 0...
  • Page 107: Stapling Capacity For Different Paper Types And Weights

    4. A c c es s o r i e s Stapling capacity for different paper types and weights Following is the staple capacity for various types and weights of paper. Paper Weight Coated Uncoated Mix Sizes 64–80 g/m 81–105g/m 106–135 g/m 136–186 g/m 187–220 g/m...
  • Page 108: Jam Clearance

    4. A c c e s s or ie s Jam Clearance A paper jam in the stacker/stapler is indicated by a message on the digital press UI. The stacker/stapler Control Panel display illuminates the area where the jam has occurred. Read the following steps for more information on how to clear a jam.
  • Page 109: Ordering And Loading Staples

    Ordering and Loading Staples You can order new staple cartridges through the system you normally use for ordering Xerox supplies. The cartridge number to order is 8R12799. You should keep a supply on hand so production is not interrupted while you are waiting for staples to be shipped.
  • Page 110: Stacker/Stapler Maintenance

    Stacker/stapler Maintenance Cleaning the stacker/stapler Do not clean any area inside of the stacker/stapler unless otherwise directed by Xerox. If the stacker/stapler covers require cleaning, dampen a paper towel or soft, clean cloth with a liquid, nonabrasive glass cleaner or water.
  • Page 111 4. A c c es s o r i e s Problem Cause Solution Fault Code 112-130 Paper is jammed over • Open the stacker/stapler door. Jam indicated in both the Exit Module and • Clear any visible jams. stacker/stapler, but is stacker/stapler sensors.
  • Page 112 4. A c c e s s or ie s Problem Cause Solution Poor Stacking: Mixed sizes of paper Run separate jobs and empty stacker. High paper curl • Adjust digital press decurler. • Flip paper in digital press paper tray(s). •...
  • Page 113: Loss Of Power

    If the power has not been restored by the above procedure, call Xerox Customer Support. Also call your Xerox service representative if the loss of power to the stacker/stapler seems to be frequent or excessive. Do c u Co lo r 50 0 0 Us e r Gu i d e...
  • Page 114 4. A c c e s s or ie s D o c uC ol o r 50 00 Us e r G ui d e 4- 3 8...
  • Page 115: Problem Solving

    The charts on the following pages list problems and suggested solutions that apply to your digital press. If the problem persists after following all instructions, call your Xerox representative. NOTE: If your color server indicates that the digital press has a...
  • Page 116 5. P r o b le m s o l v i ng Problem Suggested solutions The digital press does not • Ensure the power cord is plugged into the receptacle correctly. power on. • Ensure the power switch inside the front door is set to the ON position. •...
  • Page 117 5 . P r o b le m s o l vi n g Problem Suggested Solution The UI does not respond to a • Select Restart User Interface from the System pull-down menu on command. the UI. • Select Shutdown System PC from the System pull-down menu.
  • Page 118 5. P r o b le m s o l v i ng Problem Suggested Solution Paper jams when exiting the • Ensure that the edge guides of the paper tray fit snugly against the Paper Trays paper stack. • Do not fill the paper trays above the MAX fill line indicator.
  • Page 119: Jam Clearance

    5 . P r o b le m s o l vi n g Jam clearance If a jam occurs, the digital press stops printing and a message is displayed on the UI. Follow all instructions displayed completely and in sequence, and follow the instructions provided here for further assistance in clearing the jam.
  • Page 120: Paper Tray Jams

    5. P r o b le m s o l v i ng Paper tray jams CAUTION: Be careful of the Feed Heads and the Feed Rolls. They can be damaged with rough treatment. SFM Transport Area Upper Transport Area Transport Module Tray 3 Tray 1...
  • Page 121: Upper Transport Area Jam

    5 . P r o b le m s o l vi n g Upper Transport Area jam TIP: Jams occur in this area only when the Second Feeder Module containing Trays 3 and 4 is connected. Pull out the Transport Area Drawer above Tray 1. Lift up the handle.
  • Page 122: Transport Module Jams

    5. P r o b le m s o l v i ng Transport Module jams Open the areas in the Transport Module indicated on the UI. Carefully remove all jammed paper. Open the Transport Module door. Grasp the green handles 3a, squeeze and move it to the right.
  • Page 123: Exit Module Jams

    5 . P r o b le m s o l vi n g Exit Module jams Follow the instructions on the UI to clear jams from all the areas indicated in the Exit Module. The following picture shows the areas where jams could be located.
  • Page 124: Right/Left Door Paper Path Jams

    5. P r o b le m s o l v i ng Right/left door paper path jams Always follow the instructions on the UI to locate and clear jams. TIP: It is imperative that you clear all other jam areas before you open and clear the Right and Left Front Door areas.
  • Page 125 (The heat roll is visible when handle 4d is up). DO NOT attempt to remove this sheet of paper because the stripper fingers may be damaged if you attempt this procedure. Call your Xerox service representative to remove this piece of paper.
  • Page 126: Jam Clearance With 2-Sided Printing

    5. P r o b le m s o l v i ng Jam clearance with 2-sided printing When printing 2-Sided output, the UI will direct you to clear the following areas if a jam occurs. Area 5 Area 6 Open the Right and Left Front Doors when directed to by a UI message.
  • Page 127 5 . P r o b le m s o l vi n g Reposition handle 5 by closing firmly. Lift handle 6 and clear any paper in the area. Push the paper back until you see the front edge, then remove the paper.
  • Page 128: Fault Codes

    For system support, user help, and service support, call the appropriate number: US:1-800-821-2797 (Includes TTY support) Canada:1-800-939-3769 Europe:_________________________ Latin America:_________________________ Xerox also provides web-based customer support. Go to: www.xerox.com/eSupportCentre D o c uC ol o r 50 00 Us e r G ui d e 5- 1 4...
  • Page 129: Technical Data

    Technical Data Digital Press Specifications Electrical Power Specifications 200-240V - 50/60 Hz Single phase - Three wires plus safety ground Current service - 30 Amp sole use @ 200V to 240V Range (line to neutral) - 200 V minimum to 240 V maximum Frequency - 50/60 Hz Power Consumption Standby - 3.0 kW...
  • Page 130: Environmental Requirements

    6. Te c h ni c a l Da ta Environmental Requirements The digital press will enter the Power Saver mode after 15 minutes of no activity on the machine. The factory default time of 15 minutes can be changed when logged on as the Administrator.
  • Page 131: Noise Levels

    6. Te c hn i c al Da ta Noise Levels Continuous Impulse Noise Noise Standby 53.7 dB Digital Press 73.5 dB 75 dB Operation Full System 75.2 dB 79.4 dB Operation Ozone Emissions Not to exceed 0.015 mg/ (as per Product Safety Standards Addendum C11-BP-705) Dust 0.4mg/m...
  • Page 132: Capabilities

    6. Te c h ni c a l Da ta Capabilities Tray Capacity All paper trays (First and Second Feeder modules) have a capacity of 2000 sheets each of 24 lb./90 g/m , uncoated paper or 80 lb./120 g/m , coated paper. Throughput All paper trays: Type: Coated or uncoated paper, transparencies...
  • Page 133: Print Rates

    Refer to the Administrator Guide, page 2-10 to change the setting. The following chart illustrates the print speeds for the two modes using 8.5x11” or A4 paper fed LEF. DocuColor 5000 Digital Press Single Paper Weight Mode Mixed Paper Weight Mode...
  • Page 134: Physical Characteristics

    6. Te c h ni c a l Da ta Physical Characteristics Digital Press Size Basic configuration of First Feeder Module, Digital Press with Exit Module, and Offset Catch Tray is 115 inches/2920 mm (W) x 29.8 inches/757 mm (D) x 38.2 inches /970 mm (H)*. (57.5 inches/1461 mm (H) includes the System PC) Digital Press Weight 1654 pounds/750 Kg max...
  • Page 135: Metric Conversion Chart

    6. Te c hn i c al Da ta Metric Conversion Chart Inches/ Millimeters Millimeters Millimeters Celsius Fahrenheit Inches Inches International (mm) (mm) (mm) (°C) (°F) Sizes 0.01 0.254 13.5 0.04 14.0 0.05 15.75 0.15 16.9 17.0 0.25 24.0 0.28 5 x 8 127 x 203 8 x 10...
  • Page 136 6. Te c h ni c a l Da ta D o c uC ol o r 50 00 Us e r G ui d e 6- 8...
  • Page 137: Maintenance

    For troubleshooting problems, refer to “Problem solving” on page 5-1. Unresolved problems need to be referred to your Xerox service representative. Use the procedure in this section when it becomes necessary to request a service call.
  • Page 138: Cleaning The Ui Screen

    Clean the UI screen at the start of each day. Remove all dust and fingerprints by wiping the screen with a clean, lint-free cloth. CAUTION: To avoid damage, do not use any Xerox cleaner, water, or commercial cleaner on the screen.
  • Page 139 NOTE: It is recommended that you use the lint-free cloth supplied with your digital press, Xerox part number 19K03610. TIP: Avoid touching the chute area with your bare hands as this will leave grease and dirt on that area and create paper jams.
  • Page 140 7. M a i nt en a nc e Clean the belts, outlined in yellow: NOTE: It is recommended that you use the lint-free cloth supplied with your digital press, Xerox part number 19K03610. • Use a lint-free cloth to wipe the belts •...
  • Page 141 7. M ai n te n an c e Grasp handle 4 and slowly push in the Paper Transport until it stops. Turn the handle in the direction of the arrow to lock the module in place. Close the right and left front doors. Front Doors Switch on the digital press power.
  • Page 142: Cleaning The Paper Path

    7. M a i nt en a nc e Cleaning the paper path Use the following procedure to clean excessive paper dust/fibers from the paper path area. NOTE: It is recommended that you perform this procedure one time per day, preferably at the start of the day before the digital press is switched on and the fuser is hot.
  • Page 143 7. M ai n te n an c e Use a damp, water moistened (not wet), lint-free cloth to clean the paper path only in the green handle jam clearance areas as shown in the illustration. Area 2a Area 2b Area 1a Area 1b Do c u Co lo r 50 0 0 Us e r Gu i d e...
  • Page 144 7. M a i nt en a nc e Use a damp, water moistened (not wet), lint-free cloth to clean the paper path only in the green handle jam clearance areas as shown in the illustration. Open each area and clean both surfaces of the transports.
  • Page 145 7. M ai n te n an c e Use a damp, water moistened (not wet), lint-free cloth to clean the paper path only in the green handle jam clearance areas as shown below. Area 5 Area 6 Do c u Co lo r 50 0 0 Us e r Gu i d e...
  • Page 146 If large amounts of paper dust are frequently observed, contact your Xerox Supplies Representative for an alternate paper recommendation. NOTE: If Xerox analysis determines that persistent paper...
  • Page 147: Replacing Consumable Supplies

    7. M ai n te n an c e Replacing Consumable Supplies A message is displayed on the UI when a consumable item is nearing the replacement time. Another message is displayed when you must replace consumable items. The digital press will not run after this message is displayed until the item is replaced.
  • Page 148: Replacing A Dry Ink/Toner Cartridge

    7. M a i nt en a nc e Replacing a Dry Ink/Toner Cartridge Refer to the following procedure when a message to replace a Dry Ink/Toner Cartridge is displayed on the UI. There are also instructions on labels that are affixed to the compartment containing the cartridges.
  • Page 149 7. M ai n te n an c e TIP: Do not use warm or hot water, or cleaning solvents, to remove Dry Ink/Toner from your skin or clothing. This will set the Dry Ink/Toner and make it difficult to remove. If any Dry Ink/Toner gets on your skin or clothing, use a brush to remove it, blow it off, or wash it off with cold water and mild soap.
  • Page 150: Changing The Dry Ink/Toner Waste Bottle

    7. M a i nt en a nc e Changing the Dry Ink/Toner Waste Bottle A message appears on the UI advising you when to replace the Waste Dry Ink/Toner Bottle. The bottle is located at the back of the machine. Open the Waste Dry Ink/Toner door at the back of the machine.
  • Page 151 7. M ai n te n an c e Grasp the handle of the full bottle and pull it out of the machine. Remove the cap from the cap holder on the side of the full bottle and press the cap securely into the open hole on the top of the full bottle.
  • Page 152: Adding Fuser Oil

    Filler Spout Cap. This cap was provided to you when your digital press was installed. Contact your Xerox service representative if you cannot locate the Filler Spout Cap and need another one. D o c uC ol o r 50 00 Us e r G ui d e...
  • Page 153 7. M ai n te n an c e Carefully insert the Filler Spout into the opened Fuser Oil Reservoir and squeeze the bottle until the oil reaches the maximum fill level tab visible inside the Reservoir. Remove the Filler Cap from the bottle and place it on a cloth or paper towel to drain.
  • Page 154: Replacing The Fuser Web Assembly

    7. M a i nt en a nc e Replacing the Fuser Web Assembly Two messages will display on the UI regarding the Fuser Web. The first advises you that the web is almost used up and you should be sure to have a new unit on hand. The second message displays when the Fuser Web is completely used and you must replace it.
  • Page 155 7. M ai n te n an c e Slowly pull out the Paper Transport module until it stops. Pull open the Fuser handle 4C. Lift up handle 4d until it stops at the top of the Fuser. Handle 4d open Push down the two levers.
  • Page 156 7. M a i nt en a nc e Grasp the colored handle in the center and pull the web unit down and out of the machine. Dispose of according to your local regulations. Remove the new web unit from the box and the protective covering.
  • Page 157 7. M ai n te n an c e Hold the web assembly with both hands and line up the tabs on both sides of the bottom of the assembly with the slides on both sides of the Fuser area. Slide the assembly in until it is firmly in place.
  • Page 158 7. M a i nt en a nc e Lift up handle 4c and raise the Fuser into its original position. Grasp handle 4 and slowly push in the Paper Transport until it stops. Turn the handle in the direction of the arrow to lock the module in place.
  • Page 159 7. M ai n te n an c e Close the right and left front doors. Front Doors Do c u Co lo r 50 0 0 Us e r Gu i d e 7-23...
  • Page 160: Calling For Service

    For system support, user help, and service support, call the appropriate number: US:1-800-821-2797 (Includes TTY support) Canada:1-800-939-3769 Europe:_________________________ Latin America:_________________________ Xerox also provides web-based customer support. Go to: www.xerox.com/eSupportCentre D o c uC ol o r 50 00 Us e r G ui d e 7- 2 4...
  • Page 161: Consumable Supplies

    7. M ai n te n an c e Consumable Supplies The following items are consumables for the DocuColor 5000. It is recommended that you have a supply of these items available to eliminate downtime when they need to be replaced.
  • Page 162 7. M a i nt en a nc e Store supply items and Xerox parts in their original packages in a convenient location. * Dry Ink/Toner yield projections are based on 15 percent area coverage per color (4 colors = 60 percent) at standardized conditions on A4 (8.5x11”) Xerox Digital Color Xpressions+, 24 lb.

This manual is also suitable for:

Docucolor 5000